2. IN THREE YEARS
Over $2 billion raised
$9 million invested online
50,000 introductions between talent and startups
200,000 submissions to over 100 incubators
Millions of API requests per day
4. WHAT WE PLANNED ON
Over $2 billion raised
$9 million invested online
50,000 introductions between talent and startups
200,000 submissions to over 100 incubators
Millions of API requests per day
5. WHAT WE DIDN’T PLAN ON
Over $2 billion raised
$9 million invested online
50,000 introductions between talent and startups
200,000 submissions to over 100 incubators
Millions of API requests per day
6. WE MOVED FAST AND WE BROKE A LOT
OF RULES.
THROUGH TRIAL AND ERROR, WE
DISCOVERED HOW TO RUN A SMALL
PRODUCT TEAM.
13. ALL BEGAN AS SIDE PROJECTS
Over $2 billion raised
$9 million invested online
50,000 introductions between talent and startups
200,000 submissions to over 100 incubators
Millions of API requests per day
15. No Management
Everyone is a manager
Everyone owns their work
Foster interpersonal skills
Value customer, not feature, creation
Recruiting is the hardest thing to do
45. Constant Customer
Support
Customers are priority #1
Everyone does customer service
Respond to customers immediately
Turn negative experiences into loyal
customers
58. TEAM TEAM TEAM TE
AM TEAM TEAM TEAM
TEAM TEAM TEAM TE
AM TEAM TEAM TEAM
TEAM TEAM TEAM TE
AM TEAM TEAM TEAM
TEAM TEAM TEAM TE
AM TEAM TEAM TEAM
TEAM TEAM TEAM TE
TEAM
IS EVERYTHING