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FlexInterface: a Framework to Provide
Flexible Mobile Phone User Interfaces
Addressing the elderly diversity
Sibelius Seraphini
Vinícius P. Gonçalves
Vânia P. A. Neris
Jó Ueyama
Outline
 Introduction;
 Key aims;
 Implementation of Flexible Interfaces
for Elderly;
 Evaluation of FlexInterface with
Elderly Users;
 Conclusions and Future Work.
2 / 25
Context
 Increased use of Mobile Devices; (Nilsen, 2011)
 Aging population worldwide;
 893 million elderly people in the world; (UN, 2010)
 Even in the elderly population, there are differences
regarding education, experience with technology,
cognitive and physical abilities.
3 / 25
Problematic
 Mobile phones interface are developed for young
people;
(Wood et al., 2005; Czaja e Lee, 2007; Goebel, 2007)
 Need to investigate solutions for elderly public:
 Taking into account the diversity of interaction skills among the
elderly.
4 / 25
Key Aims
 Provide interfaces that meet the highest number of
elderly users;
 Make an existing solution to adapt to several user
profiles.
5 / 25
Our Approach
 Develop flexible interfaces;
 Flexibility
 Changes on interface elements (color, size, positions, etc);
 Changes in the order of the interaction actions;
 We proposed a framework that supports the
development of flexible tailored interface design.
6 / 25
Implementation of Flexible
Interfaces for Elderly
Our Architecture
8 / 25
Android
 The world’s most widely used smartphone
platform (Canalys, 2011);
 Open Source;
 Design for touchscreen mobile devices –
smartphones and tablet computers;
 Independence of Handset Makers.
9 / 25(Android , 2011)
OpenCom
 Developed by Lancaster University;
 CBSD: Component Based Software Development;
 Reset components at Runtime;
 Adapts to the dynamics features of
the execution environment;
 Domain Independence;
 Device Independence;
 Low Overhead.
10 / 25(Ueyama et al., 2009)
FlexInterface
 Supports the development of the design of flexible
interfaces
 Based on the adaptive middleware OpenCom;
 Enables the application fits user
needs during their interaction with
the device;
 Interfaces elements are
components;
 Loaded, instanstied and
destroyed on demand.
11 / 25
The FlexInterface Approach
 FlexInterface Generic Component;
 Two receptacles (required interfaces)
 FlowScreen
 Determine a sequence of screens used in a task for a user profile;
 Example: Record Name -> Record Phone -> Save Contact;
 ProfileChecker
 Select the most suitable user profile based on user’s interaction data;
 Reset the FlexInterface components.
FlexComp
12 / 25
Evaluation of FlexInterface with
Elderly Users
Evaluation with Elderly Users
 Purpose of Evaluation:
 Observe and analyse the
interaction of elderly people
with flexible interfaces for
mobile phones and see if there
was improvement over the
non-flexible interface;
 Elderly from CRAS (Community
Center) - São Carlos/SP;
 Task:
 User should save a contact in
mobile phone address book
and call it following.
Pair Users Age
Education
Level
Cell phone
Usage
D1 1, 2 81, 84
Less than 4
years
Never
D2 3, 4 66, 60
Less than 4
years
Rarely
D3 5, 6 61, 60
More than 12
years
Daily
D4 7, 8 65, 69
Less than 4
years
Rarely
14 / 25
FlexInterface for Elderly Users
 Two different profiles of elderly people
 Low Education profile – Elderly with less than 4 years of education;
 High Education profile – Elderly with more than 4 years of education;
 ElderlyFlex
 Extension of FlexComp
 One new receptacle (IKeyboard)
 IKeyboard
 Enables us to reset the keyboard at runtime
15 / 25
FlexInterface for Elderly Users
16 / 25
FlexInterface for Elderly Users
 ElderlyProfileChecker
 Collect data from the user’s interaction
 Sets the most suitable elderly user profile
 One Keyboard and FlowScreen Component for user
profile;
 Default, LowEducation and HighEducation
17 / 25
FlexInterface for Elderly Users
18 / 25
 Native Contact Application
Android
Contact Application Interface
 Flexible Contact
Application Android
FlexInterface for Elderly Users
19 / 25
 Default Keyboard Adapted Keyboard
Keyboard Interface
Evaluation with Elderly Users
 Pair 1: “I can see well that button. I loved the green color!”;
 Pair 2 e Pair 4:
 “I’d rather hear the voice than having to type.”;
 “I loved talking to the phone. He talked to me!”;
 “Is this phone for sale?”;
 Pair 3 (Doctorate): “Having the color gray does not affect the task.”.
20 / 25
Results of Evaluation
21 / 25
Results of Evaluation
22 / 25
Conclusions and Future Work
 FlexInterface framework can be used to adapt existing
solutions to meet a broader number of users (For
instance, Native Contact Android in our Evaluation);
 FlexInterface framework improve the usability of a
system (by a low overhead), since make tasks easy to
complete (less time required per task); and improve the
user satisfaction.
23 / 25
Conclusions and Future Work
 Feasibility testing of the FlexInterface on:
 Others devices (tablets and / or notebooks);
 Others domains (webpages and /or desktop applications);
 Others types of Users (children).
 Improve the FlexInterface Model:
 Add specifics components to collect data from the user;
 Add components to adapt the interface based on the emotion
of the user;
24 / 25
Thank You
sibelius@grad.icmc.usp.br
vpg@icmc.usp.br
joueyama@icmc.usp.br
vania@dc.ufscar.br

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FlexInterface: a Framework to Provide Flexible Mobile Phone User Interfaces - Addressing the elderly diversity - ICEIS 2013

  • 1. FlexInterface: a Framework to Provide Flexible Mobile Phone User Interfaces Addressing the elderly diversity Sibelius Seraphini Vinícius P. Gonçalves Vânia P. A. Neris Jó Ueyama
  • 2. Outline  Introduction;  Key aims;  Implementation of Flexible Interfaces for Elderly;  Evaluation of FlexInterface with Elderly Users;  Conclusions and Future Work. 2 / 25
  • 3. Context  Increased use of Mobile Devices; (Nilsen, 2011)  Aging population worldwide;  893 million elderly people in the world; (UN, 2010)  Even in the elderly population, there are differences regarding education, experience with technology, cognitive and physical abilities. 3 / 25
  • 4. Problematic  Mobile phones interface are developed for young people; (Wood et al., 2005; Czaja e Lee, 2007; Goebel, 2007)  Need to investigate solutions for elderly public:  Taking into account the diversity of interaction skills among the elderly. 4 / 25
  • 5. Key Aims  Provide interfaces that meet the highest number of elderly users;  Make an existing solution to adapt to several user profiles. 5 / 25
  • 6. Our Approach  Develop flexible interfaces;  Flexibility  Changes on interface elements (color, size, positions, etc);  Changes in the order of the interaction actions;  We proposed a framework that supports the development of flexible tailored interface design. 6 / 25
  • 9. Android  The world’s most widely used smartphone platform (Canalys, 2011);  Open Source;  Design for touchscreen mobile devices – smartphones and tablet computers;  Independence of Handset Makers. 9 / 25(Android , 2011)
  • 10. OpenCom  Developed by Lancaster University;  CBSD: Component Based Software Development;  Reset components at Runtime;  Adapts to the dynamics features of the execution environment;  Domain Independence;  Device Independence;  Low Overhead. 10 / 25(Ueyama et al., 2009)
  • 11. FlexInterface  Supports the development of the design of flexible interfaces  Based on the adaptive middleware OpenCom;  Enables the application fits user needs during their interaction with the device;  Interfaces elements are components;  Loaded, instanstied and destroyed on demand. 11 / 25
  • 12. The FlexInterface Approach  FlexInterface Generic Component;  Two receptacles (required interfaces)  FlowScreen  Determine a sequence of screens used in a task for a user profile;  Example: Record Name -> Record Phone -> Save Contact;  ProfileChecker  Select the most suitable user profile based on user’s interaction data;  Reset the FlexInterface components. FlexComp 12 / 25
  • 13. Evaluation of FlexInterface with Elderly Users
  • 14. Evaluation with Elderly Users  Purpose of Evaluation:  Observe and analyse the interaction of elderly people with flexible interfaces for mobile phones and see if there was improvement over the non-flexible interface;  Elderly from CRAS (Community Center) - São Carlos/SP;  Task:  User should save a contact in mobile phone address book and call it following. Pair Users Age Education Level Cell phone Usage D1 1, 2 81, 84 Less than 4 years Never D2 3, 4 66, 60 Less than 4 years Rarely D3 5, 6 61, 60 More than 12 years Daily D4 7, 8 65, 69 Less than 4 years Rarely 14 / 25
  • 15. FlexInterface for Elderly Users  Two different profiles of elderly people  Low Education profile – Elderly with less than 4 years of education;  High Education profile – Elderly with more than 4 years of education;  ElderlyFlex  Extension of FlexComp  One new receptacle (IKeyboard)  IKeyboard  Enables us to reset the keyboard at runtime 15 / 25
  • 16. FlexInterface for Elderly Users 16 / 25
  • 17. FlexInterface for Elderly Users  ElderlyProfileChecker  Collect data from the user’s interaction  Sets the most suitable elderly user profile  One Keyboard and FlowScreen Component for user profile;  Default, LowEducation and HighEducation 17 / 25
  • 18. FlexInterface for Elderly Users 18 / 25  Native Contact Application Android Contact Application Interface  Flexible Contact Application Android
  • 19. FlexInterface for Elderly Users 19 / 25  Default Keyboard Adapted Keyboard Keyboard Interface
  • 20. Evaluation with Elderly Users  Pair 1: “I can see well that button. I loved the green color!”;  Pair 2 e Pair 4:  “I’d rather hear the voice than having to type.”;  “I loved talking to the phone. He talked to me!”;  “Is this phone for sale?”;  Pair 3 (Doctorate): “Having the color gray does not affect the task.”. 20 / 25
  • 23. Conclusions and Future Work  FlexInterface framework can be used to adapt existing solutions to meet a broader number of users (For instance, Native Contact Android in our Evaluation);  FlexInterface framework improve the usability of a system (by a low overhead), since make tasks easy to complete (less time required per task); and improve the user satisfaction. 23 / 25
  • 24. Conclusions and Future Work  Feasibility testing of the FlexInterface on:  Others devices (tablets and / or notebooks);  Others domains (webpages and /or desktop applications);  Others types of Users (children).  Improve the FlexInterface Model:  Add specifics components to collect data from the user;  Add components to adapt the interface based on the emotion of the user; 24 / 25

Notas del editor

  1. Transição nem sempre pautada por boas práticas de design.
  2. Independência de Domínio : ser capaz de construir software genéricos pertencentes a vários domínios, tais como: sistemas operacionais, middlewares e sistemas embarcados; Independência de Dispositivo : permite a criação de softwares para uma ampla variedade de plataformas, como por exemplo: PCs, set-top boxes e dispositivos móveis; Overhead Mínimo : uso de poucos recursos, tais como: memória e processamento.
  3. D1 : destacou que: “ A tela é muito sensível ao toque, por isso causa muitos erros e o caminho percorrido para executar a tarefa solicitada é muito longo ” . A sensibilidade ao toque que o usuário se refere, diz respeito a realizar toques involuntários na tela do celular e então o mesmo fazer ações não desejadas. D1 : Como o celular usado era touch screen , as mulheres que possuíam unha longa, como observado na Figura 2, apresentaram dificuldade para concluir as tarefas com sucesso
  4. D1 : destacou que: “ A tela é muito sensível ao toque, por isso causa muitos erros e o caminho percorrido para executar a tarefa solicitada é muito longo ” . A sensibilidade ao toque que o usuário se refere, diz respeito a realizar toques involuntários na tela do celular e então o mesmo fazer ações não desejadas. D1 : Como o celular usado era touch screen , as mulheres que possuíam unha longa, como observado na Figura 2, apresentaram dificuldade para concluir as tarefas com sucesso
  5. D1 : destacou que: “ A tela é muito sensível ao toque, por isso causa muitos erros e o caminho percorrido para executar a tarefa solicitada é muito longo ” . A sensibilidade ao toque que o usuário se refere, diz respeito a realizar toques involuntários na tela do celular e então o mesmo fazer ações não desejadas. D1 : Como o celular usado era touch screen , as mulheres que possuíam unha longa, como observado na Figura 2, apresentaram dificuldade para concluir as tarefas com sucesso