1. Categorize your Leads as per
their productivity to enhance
Sales
Trainer – Vashim Vora

2. Trainer Info
Joined FitnessForce Team in Sep 2011 as Support Exec handling New Clients, Vashim rose
to recognised trainer in collaborative training as well as technical process improvement.
Vashim have a Post Graduation Degree in Marketing & Sales Management & joined
FitnessForce With over 5 years of Experience in Retail, Operations & Customer Service.
Trainer – Vashim Vora

3. Enquiry Creation
5 Steps to Create Enquiry
1 – Click on Client Search
2 –Search the Client by his Number
3 – Click on PROSPECT (if no matching record found)
4 – Fill in the Enquiry Form Details
5 – Add a Follow-Up & Click on Create
Trainer – Vashim Vora

4. 4 Steps to Add a FOLLOW-UP
1 – Follow Up Comments – Conclusion of Conversion Exec had with the Client
Example – Interested in Half Yearly Gym, Offered 8,500/-
2 – Call Response – Depending on the Scenario
3 – Convertibility – Degree of Interest shown by Client
Example – Least Interested – Cold
Highly Interested – Expected Amount & Expected Amount Date
4 - Next Follow Up Date & Time – Select the date when suppose to contact client
next
Trainer – Vashim Vora

5. 4 steps to Update Follow-Up
from Dashboard
1. Click on the of Follow-Up TYPE you want to Update
2. Read the Last Comment before Calling the Client
3. Update the conversation in the Comment
4. Select Appropriate Follow-Up Type, Call Response, Convertibility &Next Follow-Up
date depending on the conversation
Trainer – Vashim Vora

7. Thank You
Fitness Force Support Team Details-
Contact -
+91-9167771238
+91-9167778127
+91-9167778128
+91-9619911320
+91-9619911420
+91-22-43213040
Email – support@fitnessforce.com