Not only are distance and online education programs growing, our on-campus students and faculty are expecting more online support and resources. UNCG has a campus license for Elluminate Live! – a synchronous webcasting tool with text and voice chat, display of presentations, Web sites, and application-sharing, whiteboard activities, polling, video, and breakout rooms. The library now has its own virtual room in Elluminate to offer workshops, classes, meetings and support for students, faculty and librarians. With the Distance Education librarian leading the way, the library instructional tech team jumped on board in 2009 to play with Ellluminate, then began training other librarians and offering some focused workshops with the UNCG Library & Information Studies Department and Alumni. The positive feedback and growing support across campus has led to the library offering a range of workshops, sessions, and meetings in 2010. A collaborative effort from a few interested players in the library has now opened a new world of support to online, distance, and on-campus users. Beth Filar Williams – UNC-Greensboro Jenny Dale – UNC-Greensboro

1. Going the Distance Without
Leaving Your Desk
Beth Filar Williams
Jenny Dale
UNC Greensboro
University Libraries

2. Poll: online workshops

3. Poll: Software

4. Online Workshops
o Elluminate Live!
o Workshops webpage

10. Online Workshops
o Library Orientations
 For students
• 30 minutes
 For faculty
• 30 minutes
 For specific programs
• Liberal Studies
• Business
• Public Health
Weather Vane Compass by incurable_hippie on flickr.com [CC BY-NC 2.0]

11. Online Workshops
o Specific topics
 Resume and cover letter workshop (for Library
and Information Studies)
 Introduction to Creative Commons
 PowerPoint Makeover
 Introduction to EndNote (December 2010)
 Beyond PowerPoint (Spring 2011)
 GoogleDocs (Spring 2011)

12. Marketing
o Library workshops
o Teaching and Learning
Center calendar
o Emails to online/
distance students
o Letters to faculty
through library liaisons
Megaphone / IMG_0144 by Tomasz Tom Kulbowski on flickr.com [CC-BY NC 2.0]

13. Attendance
Sessions offered Registered Attended
General Orientations
(Students)
18 n/a 4
General Orientations (Faculty) 7 n/a 0
Program-specific orientations 1 n/a 8
Business specific sessions 2 n/a 6
Resume and Cover Letter
Workshop
2 27 15
Introduction to Creative
Commons
1 19 11

14. Responses
o “Thank you so much for arranging the elluminate session for
the Brown Bag Lunch. I truly appreciate you! The session
was very beneficial for me...” -LIS Graduate Student
o “I can't believe it has taken me until almost 4pm to send you
all a big thank you for last evening's Elluminate Library
Orientation session. While we maybe didn't have the
turnout we anticipated, it was a terrific first run. And I
ended up enjoying the experience enormously - it was my
first time actually using Elluminate (vs. training on it), and it
was great to participate in the session while sitting in my
kitchen munching apples and cheese!
I am hoping we can do this again in the future for our ODC
students ...” -Administrator and Faculty Member, Bryan
School of Business and Economics

15. Lessons Learned - Marketing
o Email reminders
 Requiring sign-ups
helps
o Buy-in from
instructors/program
o Target sessions to
specific programs
On Target by viZZZual on flickr.com [CC-BY 2.0]

16. Lessons Learned - Tech
o Include contact for tech
support during session
o Always include second
moderator
o Be cautious about
audio participation

17. Lessons Learned
o Interactivity is just as important online as it is
in person
 Ask questions
more frequently
 Use tools to
engage
Sleeping student in Waseda computers room by Gnurou on flickr.com [CC-BY-NC-SA 2.0]

18. What’s next?
follow the megaphone guy! by RageZ on flickr.com [CC BY-2.0]

19. Questions?
o Contact
 Beth efwilli3@uncg.edu
 Jenny jedale2@uncg.edu