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Letter to Shareholders




          Dear Fellow Shareholders:
          A great company is always a work in progress — its evolution never
really ends. This is especially true here at First Data. We have experienced
a lot of changes over the last several months, and I know 2006 will be a
year to remember.
          First I’d like to say how excited I am to be back at First Data. As many
of you know, I served as the company’s Chairman and CEO from 1992, when
the company was spun off from American Express, until 2002. I continued
as Chairman until 2003 and was on the board until 2004.
          I agreed to step in as CEO in November when Charlie Fote retired,
and I became chairman on January 1st, 2006. I will serve in these positions
for approximately two years to lead the company forward while assisting
the board in conducting a thorough and orderly succession process. Having
said that, my overarching objective is to have a CEO and management team
in place that can lead First Data to new levels of success in the future. I
have set no timetable for achieving that objective. I will work closely with
our board of directors until they are satisfied that we have the team that
will produce a smooth transition and world-class results for First Data in
the future.
But until then, we have a company to run, and we have already made
    several changes that are moving us down the path to continued success.
    I would like to make it very clear that priority number one, priority number
    two and priority number three for me and the entire senior management
    team at First Data will be to create shareholder value in 2006 and beyond.
               On behalf of the company, I want to thank Charlie Fote for his sig-
    nificant contributions to First Data over the past 30 years. Charlie played a
    major role in developing First Data as a market leader through impressive
    organic growth and successful acquisitions.


               Changing the Face of First Data
               The biggest change coming in 2006 for First Data will be the spin-off
    of Western Union. This will create two independent companies— First Data
    and Western Union. Each will be focused on its own goals and objectives.
    An owner of one First Data share will receive one share of Western Union
    as a stock dividend.
               Back in 1992, First Data was a small spin-off company from its parent
    company, American Express. First Data had revenue of just $1.2 billion.
    Since then, First Data has grown into a mainstay of the electronic payments
    industry, with 2005 revenue of $10.5 billion. I expect Western Union to
    see similar continued growth and success as it becomes an indepen-
    dent company.
               Western Union has a long history as a publicly traded company.
    It first traded on the New York Stock Exchange in 1865; and, in 1884,
    Western Union was one of the original 11 companies included on the first
    Dow Jones average listing. It also has a history of innovation — sending
    the first transatlantic telegraph, creation of the universal stock ticker
    by employee Thomas Edison (What a great employee he was!!), and




2   F I R ST DATA C OR PORATI O N 2005 AN NUAL REPORT
the launch of the first ever U.S. commercial communications satellite                       F INANCIAL
                                                                                            HIGHLIGHTS
                                                                                            (C O N T I N U I N G O P E R AT I O N S )
service. The money transfer service was launched in 1871 and is a core                      I N M I L L I ON S , EXCE P T
                                                                                            PER SHAR E DATA
product today.
                                                                                                2005
      When First Data acquired Western Union in 1995, it had 30,000                             2001



money transfer agent locations and had struggled with bankruptcy.                           R EV EN UE



Today Western Union has grown into the world’s premier money transfer
company with 271,000 agent locations in more than 200 countries and $10,490
                                                                                                             6,602
territories worldwide and $4 billion in revenue for 2005.                                                $

      A separate Western Union will maximize shareholder value by
creating a company with its own management team focused on its own
                                                                                            NE T INCOME *
specific customers, strategic initiatives and growth plans. They will be
laser focused on expanding the power and scope of the Western Union®
                                                                                                  $1,597
brand. Western Union’s mission is to become the financial ser vices
                                                                                                                    989
                                                                                                                $
provider of choice to its global customers. When the spin is completed in
the latter half of 2006, we think the marketplace will place superior value
on Western Union.                                                                           E AR N I NG S
                                                                                            PER SHAR E *




      The New First Data Corporation: 2006 and Beyond                                                 $2.04
      Our focus will be on customer satisfaction, technological innovation,                                    $1.25
and sales efforts in each of our business segments. Our three primary busi-
ness segments will be as follows:
                                                                                            OPERAT I NG
      First Data Commercial Services — First Data and its alliance partners are             C AS H F LOW


closely aligned with our domestic merchant clients. Our domestic merchant
                                                                                                $2,219
clients consist of 3.5 million establishments that accept credit, debit or
prepaid cards or any other form of payment at the point of sale. There is                                 $1,400

an explosion of alternative forms of payment at the point of sale. These
                                                                                            *SFAS       142 adjusted
alternatives are replacing cash and checks with electronic forms of payment.
Where you find an electronic payment, you will find a First Data® solution for




                                                                   Letter to Shareholders                                      3
our clients. Our objective is to efficiently process every electronic payment
    from the point of occurrence to the point of settlement.
               First Data Financial Institution Services — This segment is closely
    aligned with our domestic financial institution clients. These clients issue
    cards of all types — credit, debit and retail — to consumers. As you know,
    we conducted a review of a portion of this business in late 2005 and
    decided to retain the business. The credit and retail card business has
    world-class functionality across multiple card product types that is equal
    to or better than that of any competitor. We are the industry leader in
    retail card processing. This, combined with the fact that the infrastructure
    of our card business is used extensively by other First Data businesses ,
    led us to the conclusion that we need to keep and grow this business.
    It’s the right decision for our company. We are energized by the many
    opportunities we see for this segment. Over the next two to three years
    we will be focusing on a select few of these opportunities to create
    another growth engine for First Data.
               First Data International —This segment provides services similar
    to First Data Commercial Services and First Data Financial Institution
    Services, but for clients outside of the United States. Because of its success
    outside of the U.S. and our continued focus on this business, we will now
    report it as a separate segment. Since its formation in 2002, revenue has
    increased from approximately $383 million to approximately $915 million,
    a compound annual growth rate of 34%. Our opportunity in the global pay-
    ments market is extraordinar y, as we see growth in new and emerging
    economies such as Eastern Europe and China, as industry consolidation
    continues, and as electronic payments replace cash and checks. This is a
    global phenomenon which is creating unprecedented opportunity for us
    around the world.




4   F I R ST DATA C OR PORATI O N 2005 AN NUAL REPORT
The new First Data will continue to provide innovative, cost-effective
services to the payments industry. With long-term revenue and earnings
per share growth targets of 8 -10%, First Data will continue its history of
strong, stable growth.
      Our 33,000 employees are our best asset. Their knowledge and
experience are second-to-none in the industry; and the loyalty that they
have shown — particularly over the last several months — speaks volumes
about the type of people we have working at First Data.
      We have a formula in place for great success in all of our businesses.
Western Union will continue to flourish as it becomes an independent
company, and its spin-off will benefit all First Data shareholders. The new                 “ I W O U L D L I K E TO MA K E
                                                                                             I T V E RY C L E A R T H AT
First Data will lay the groundwork for many years of solid growth to come. It’s              PRIORITY NUMBER ONE,
                                                                                             PRIORITY NUMBER TWO
                                                                                             AND PRIORITY NUMBER
an exciting time for us in our evolution, and I want to thank our shareholders               THREE FOR OUR ENTIRE
                                                                                             SENIOR MANAGEMENT

for their continued support as we undergo this exciting transformation.                      TEAM AT FIRST DATA WILL
                                                                                             BE TO CREATE SHARE-
                                                                                             HOLDER VALUE I N 2006
2006 will be a landmark year for First Data!                                                 A N D B E YO N D . ”




Ric Duques
Chairman and Chief Executive Officer




                                                                   Letter to Shareholders                             5
FIRST DATA
I N E A R LY 2 0 0 6 , F I R S T D ATA A N N O U N C E D P L A N S T O S E PA R AT E T H E
WESTERN UNION BUSINESS THROUGH A TAX-FREE SPIN-OFF OF 100%
O F W E S T E R N UN I O N T O F I R S T D ATA S H A R E H O L D E R S . TH E R E M A I N I N G
FIRST DATA BUSINESSES WILL BE ALIGNED AS DETAILED BELOW, INTO
THREE NEW PRIMARY OPERATING SEGMENTS, EACH ONE FOCUSED ON
S E R V I N G I T S S P E C I F I C C U S T O M E R S — F I R S T D ATA C O M M E R C I A L
S E R V I C E S , F I R S T D ATA F I N A N C I A L I N S T I T U T I O N S E R V I C E S A N D F I R S T
D ATA I N T E R N AT I O N A L . 2 0 0 5 R E S U LT S P R E S E N T E D I N T H E N E W
SEG MENT FORMAT ARE B ASE D ON P RE L I M I NARY R E CL ASSI FI CATI O N S .




                                                                                                             2006
                                     2005
                                     OLD SE GME N TS                                                         NEW SEGMENTS




                                                                                                             F I R S T DATA C O M M E R C I A L S E R V I C E S
                                     ( % TOTA L RE V E NU E )

                                     M E RCHAN T SE RV I CE S
                                                                                                            “First Data Commercial Services is focusing on merchant processing
                                                                                                             that builds upon First Data’s unmatched industry knowledge.
                                                                                                             Our sales-oriented and customer-focused culture delivers innovative
                                    36%                                                                      value-added products to the marketplace. Delivering these products
                                                                                                             through our partners will accelerate our transaction growth and
                                                                                                             position Commercial Services to achieve its short-term and long-
                                     M E RCHAN T SE RV I CE S P ROD UCE D
                                     2005 REVENUE OF $ 4.1 B ILLION
                                                                                                             term financial objectives.
                                                                                                                                      ”
                                     WITH OPERATING PROFIT OF
                                     $971 MILLION.
                                                                                                             ED LABRY — PRESIDENT, F I RST DATA COMMERCIAL SERVICES



                                                                                                             F I R S T DATA F I N A N C I A L I N S T I T U T I O N S E R V I C E S
                                     CAR D I S SUI N G SE R V I C ES


                                                                                                            “Financial Institution Services is on the offensive in 2006. We will

                                     22%                                                                     revitalize revenue growth through aggressive product innovation
                                                                                                             and acute focus on our clients, while improving our cost structure.
                                                                                                             By leveraging the combined strengths of our best-in-class system
                                     I N 2 0 0 5 , C AR D I S S U I N G S E R V I C E S
                                                                                                             functionality and our leading STAR Network brand, we will
                                     G E N E R AT E D $ 2 . 4 B I L L I O N I N
                                                                                                             participate in all segments of the financial institution value chain.
                                                                                                                                                                                ”
                                     REVENUE W ITH OPERATING PROFIT
                                     OF $456 MILLION.
                                                                                                             DAV I D BA I L I S — P R E S I D E N T, F I R S T D ATA F I NAN C I A L I N ST I T UT I ON SER V IC E S



                                                                                                             F I R S T DATA I N T E R N AT I O N A L
                                     PAY M E N T S E R V I C E S


                                                                                                            “First Data International is continuing to drive significant growth

                                     40%                                                                     for First Data and our valued partners in the expanding global
                                                                                                             payments market. We’ve built a strong, profitable international
                                                                                                             business focused on executing a global strategy with local
                                     PAYM E N T SE RV I CE S, C OM P OSE D
                                                                                                             impact —bringing the full breadth of First Data’s capabilities
                                     P RI M ARI LY OF W E STE RN UN I ON,
                                                                                                             to our customers, and adapting them specifically to local
                                     DELIVERED 2 005 REVENUE OF
                                     $ 4 . 4 B I L L I O N W I T H O P E R AT I N G
                                                                                                             market needs in nearly 70 countries.”
                                     P ROFI T OF $ 1 . 4 BI L L I ON.

                                                                                                             PAM PAT SLEY — PR ESI DENT, F IRST DATA INTERNATIONAL



                                     Excludes 2% revenue from                                                WESTERN UNION
                                     All Other & Corporate
                                                                                                            “Western Union continues to deliver on its proven strategy of
                                                                                                             building a global brand, expanding the Western Union network
                                                                                                             and delivering high-quality products and services to customers
                                                                                                             in over 200 countries and territories. Our talented team of
                                                                                                             professionals is focused on our mission to become the financial
                                                                                                             services provider of choice to our global customers. 2006 will
                                                                                                             be a significant milestone in Western Union’s 155-year history as
                                                                                                             the opportunities presented by the spin-off from First Data are
                                                                                                             numerous. Our customers, our agent partners and our employees
                                                                                                             around the world will continue to deliver outstanding results
                                                                                                             for our shareholders.”

                                                                                                             CHRISTINA GOLD — PRESIDENT, WESTERN UNION




6                                    F I R ST DATA C OR PORATI O N 2005 AN NUAL REPORT
This segment had revenue and operating profit of approximately $3.8 billion and $893 million, respectively,
in 2005 presented in the new segment format. This business includes domestic merchant acquiring and
processing, debit network acquiring and processing, check verification and guarantee, and prepaid services.
     As the shift from paper to electronic transactions continues, financial institutions, Independent Sales
Organizations (ISO) and merchants of all sizes rely on First Data to provide a competitive edge by acting as
a single source for a complete portfolio of services to meet the growing demand for electronic payment
solutions. First Data Commercial Services powered approximately 23 billion merchant transactions in 2005,
representing approximately $1.2 trillion in dollar volume.




This segment had revenue and operating profit of approximately $1.9 billion and $378 million, respectively,
in 2005 presented in the new segment format. This business includes domestic customer account
management; transaction processing and remittance services for credit, retail and debit accounts; and
output services. First Data offers a wide range of products and services that enable card issuers to better
serve their customers and to provide them with a seamless, consistent experience, wherever and whenever
they do business.
     This business has world-class functionality across multiple product offerings, which is equal to or better
than that of any competitor. It has more than 415 million domestic accounts on file and processed more than
7.9 billion issuer transactions in 2005.


This segment had revenue and operating profit of approximately $915 million and $113 million, respectively,
in 2005 presented in the new segment format. This business includes international credit, debit and prepaid
card processing and ATM and point-of-sale processing, driving, acquiring and switching.
     The First Data global footprint continues to expand as a result of leveraging existing platforms, building
issuing and acquiring relationships, and strategic acquisitions. First Data International serves about
1.2 million point-of-sale locations. First Data International powered 2.6 billion transactions in 2005, as well
as 15,600 ATMs and 45 million accounts on file.




Western Union had revenue and operating profit of approximately $4.0 billion and $1.3 billion, respectively,
in 2005 presented in the new segment format. This business includes Western Union, Orlandi Valuta and
the recently acquired Vigo business.
     Western Union is a global leader in money transfer services, with a history of pioneering service dating
back more than 150 years. Western Union continues today to help consumers and businesses transfer
money. Western Union together with Orlandi Valuta and Vigo makes up one of the world’s largest money
transfer networks with more than 271,000 agent locations in more than 200 countries and territories. In 2005,
Western Union completed 119 million consumer-to-consumer money transfers and 160 million consumer-to-
business transactions.




                                                                                                 Operational Review   7
EXECUTIVE COMMITTEE                                BOARD OF DIRECTORS

    David Bailis                                       Daniel P. Burnham                      Richard P. Kiphart
    President                                          ( DI R E C T O R S I N C E 20 0 3 )    (DIRECTOR SINCE 2004)

    Financial Institution Services                     Former Chairman and                    Head Of Corporate
                                                       Chief Executive Officer                Finance/Investment Banking
    Guy Battista                                       Raytheon                               William Blair & Company, L.L.C.
    Executive Vice President
    Chief Information Officer                          David A. Coulter                       James D. Robinson III
                                                       ( D I R E C T O R S I N C E 20 0 6 )   (DIRECTOR SINCE 1992)

    David Dibble                                       Managing Director and                  General Partner and Co-founder
    Executive Vice President                           Senior Advisor                         RRE Ventures
    Chief Technology Officer                           Warburg Pincus
                                                                                              Charles T. Russell
    Christina Gold                                     Alison Davis*                          (DIRECTOR SINCE 1994)

    President                                                                                 Former President and
                                                       ( D I R E C T O R S I N C E 20 0 2 )

    Western Union                                      Managing Director                      Chief Executive Officer
    Financial Services                                 Belvedere Capital Partners             Visa International and
                                                                                              Visa USA
    Ed Labry                                           Henry C. (Ric) Duques
    President                                                                                 Joan E. Spero
                                                       ( DI R E C T O R S I N C E 20 0 5 )

    Commercial Services                                Chairman and Chief                     (DIRECTOR SINCE 1998)

                                                       Executive Officer                      President
    Kim Patmore                                        First Data Corporation                 Doris Duke Charitable
    Executive Vice President                                                                  Foundation
    Chief Financial Officer                            Peter B. Ellwood
                                                                                              Arthur F. Weinbach*
                                                       ( DI R E C T O R S I N C E 20 0 5 )

    Pam Patsley                                        Former Group Chief                     ( DI R E C T O R S I N C E 2 0 0 0 )

    President                                          Executive Officer                      Chairman and Chief
    First Data International                           Lloyds TSB                             Executive Officer
                                                                                              Automatic Data Processing, Inc.
    Michael T. Whealy                                  Charles T. Fote
    Executive Vice President                           ( DI R E C T O R S I N C E 20 0 0 )

                                                                                              *Member of the First Data
    Chief Administrative Officer                       Former Chairman and Chief
                                                                                               Audit Committee
    General Counsel                                    Executive Officer
    Secretary                                          First Data Corporation

                                                       Jack M. Greenberg*
                                                       ( DI R E C T O R S I N C E 20 0 3 )

                                                       Former Chairman and
                                                       Chief Executive Officer
                                                       McDonald’s Corporation

                                                       Courtney F. Jones*
                                                       ( D I R E C T O R S I N C E 19 9 2 )

                                                       Former Chief Financial Officer
                                                       Merrill Lynch & Co.
                                                       Former Treasurer
                                                       General Motors Corporation




8   F I R S T D ATA C O R P O R AT I O N 2005 ANNUAL REPORT
Financial Report




FIRST DATA COR PORATION

p.10 Management’s Responsibility for Financial Reporting

p.12 Selected Financial Data

p.13 Management’s Discussion and Analysis of Financial
     Condition and Results of Operations

p.46 Consolidated Statements of Income

p.47 Consolidated Balance Sheets

p.48 Consolidated Statements of Cash Flows

p.49 Consolidated Statements of Stockholders’ Equity

p.50 Notes to Consolidated Financial Statements

p.90 Reports of Independent Registered Public
     Accounting Firm

p.92 Additional Company Information




                                                           Financial Report   9
Management’s Responsibility for Financial Reporting




E VA LUAT I O N O F D I S CLOS URE CON TR OL S                                           MANAGEMENT’S REPORT ON INTERNAL CONTROLS
AND PRO CEDURES                                                                          OVE R F I NA N CIAL RE PORT I NG

The Company has evaluated, under the supervision of the                                  Management of the Company is responsible for establishing
Company’s Chief Executive Officer and the Chief Financial                                and maintaining adequate internal control over financial
Officer, the effectiveness of disclosure controls and procedures                         reporting as defined in Rules 13a-15(f) and 15d-15(f) under the
as of December 31, 2005. Based on this evaluation, the Chief                             Securities Exchange Act of 1934. The Company’s internal
Executive Officer and Chief Financial Officer concluded that                             control over financial reporting is designed to provide reason-
the Company’s disclosure controls and procedures were effec-                             able assurance regarding the reliability of financial reporting
tive as of December 31, 2005, to ensure that information the                             and the preparation of financial statements for external
Company is required to disclose in reports that are filed or                             purposes in accordance with generally accepted accounting
submitted under the Securities Exchange Act of 1934 is                                   principles. The Company’s internal control over financial
recorded, processed, summarized and reported within the time                             reporting includes those policies and procedures that (1)
periods specified in SEC rules and forms.                                                pertain to the maintenance of records that, in reasonable
                                                                                         detail, accurately and fairly reflect the transactions and dispo-
                                                                                         sitions of the assets of the Company; (2) provide reasonable
                                                                                         assurance that transactions are recorded as necessary to
                                                                                         permit preparation of financial statements in accordance
                                                                                         with generally accepted accounting principles, and that
                                                                                         receipts and expenditures of the Company are being made
                                                                                         only in accordance with authorizations of management
                                                                                         and directors of the Company; and (3) provide reasonable
                                                                                         assurance regarding prevention or timely detection of unau-
                                                                                         thorized acquisition, use or disposition of the Company’s
                                                                                         assets that could have a material effect on the consolidated
                                                                                         financial statements.




10                   F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
CHA N GES I N I N T E RN A L CON T RO L
                                                                   OV E R F I NA N CI A L RE PORT I NG

    Because of its inherent limitations, internal control over     There were no changes in our internal control over financial
financial reporting may not prevent or detect misstatements.       reporting identified in connection with the above evaluation
All control systems have inherent limitations so that no evalu-    that occurred during our last fiscal quarter that has materially
ation of controls can provide absolute assurance that all          affected, or is reasonably likely to materially affect, our internal
control issues are detected. Also, projections of any evaluation   control over financial reporting.
of effectiveness to future periods are subject to the risk that
controls may become inadequate because of changes in condi-
tions, or that the degree of compliance with the policies or
procedures may deteriorate.
    Management assessed the effectiveness of the Company’s
internal control over financial reporting as of December 31,
2005, based on the criteria set forth by the Committee of
Sponsoring Organizations of the Treadway Commission                HENRY C . D UQUES

(“COSO”) in Internal Control-Integrated Framework. Based on        Chief Executive Officer
this assessment and those criteria, management believes that
the Company maintained effective internal control over finan-
cial reporting as of December 31, 2005.
    Ernst & Young LLP, an independent registered public
accounting firm, has issued an attestation report on manage-
ment’s assessment of the Company’s internal control over
financial reporting which is contained on page 91.
                                                                   K I M PATMO R E
                                                                   Executive Vice President
                                                                   and Chief Financial Officer




                                                                     Management’s Responsibility for Financial Reporting            11
S E L ECTED FIN AN CI AL DATA

The following data should be read in conjunction with the Consolidated Financial Statements and related notes thereto and
management’s discussion and analysis of financial condition and results of operations included elsewhere in this annual report.
    The Notes to the Consolidated Financial Statements contain additional information about various acquisitions, dispositions, and
certain charges and benefits resulting from restructurings, impairments, litigation and regulatory settlements, other, investment
gains and losses, and divestitures, which affect the comparability of information presented. Certain prior years’ amounts have been
reclassified to conform to the current year presentation. The Company classified NYCE as a discontinued operation in 2003, and
all periods below have been reclassified from historically reported results to reflect the impact. Amounts below include Concord
since the merger on February 26, 2004. All results are in millions, except for per share amounts or otherwise noted.


                                                                                            2005            2004                      2003                2002                   2001
For Year Ended December 31,


INCOME STAT EMENT DATA:
       Revenues (a)                                                                  $10,490.4        $10,013.2                $ 8,400.2            $ 7,502.6              $ 6,602.2
       Operating expenses (a)                                                             8,170.3         7,558.0                   6,422.8             5,695.3                5,268.0
       Other operating expenses (b)                                                        164.7           121.4                      39.1                73.9                    35.5
       Other income (expense) (c)                                                          (123.5)         159.4                      (99.5)             (100.9)                (246.7)
       Income from continuing operations                                                  1,597.3         1,867.8                   1,394.0             1,232.2                  871.4
       Depreciation and amortization                                                       777.3           738.2                     569.3               523.2                   631.4
PER SHARE DATA F OR CONTI NUI N G OP E RAT I ON S:
       Earnings per share — basic (d)                                                $       2.06     $     2.26               $      1.89          $     1.63             $      1.12
       Earnings per share — diluted (d)                                                      2.04           2.22                      1.86                1.60                    1.10
       Cash dividends per share (d)                                                          0.24           0.08                      0.08                0.07                    0.04
B A L A N C E S H E E T D ATA ( AT Y E A R - E N D ) :
       Total assets                                                                  $34,248.5        $32,718.8                $25,585.6            $26,591.2              $21,912.2
          Settlement assets                                                              16,996.4      15,697.3                    15,119.3          16,688.5                13,166.9
       Total liabilities                                                                 25,791.5      23,832.7                    21,538.3          22,434.9                18,392.3
          Settlement obligations                                                         17,070.5      15,590.9                    14,833.2          16,294.3                13,100.6
          Borrowings                                                                      5,356.4         4,606.3                   3,037.8             2,581.8                2,517.3
          Convertible debt                                                                      —              —                     537.2               552.7                   584.8
       Total stockholders’ equity                                                         8,457.0         8,886.1                   4,047.3             4,156.3                3,519.9
S UMMARY OPER AT I N G D ATA:
       At year-end —
          Card accounts on file (in millions)                                               460.3           406.0                     347.8               325.2                   312.2
       For the year —
          North America issuer transactions
             (in millions) (e)                                                            7,906.8         6,818.9                   2,605.9             2,255.5                1,904.0
          North America merchant transactions
             (in billions) (f)                                                               23.4           19.8                      12.3                  9.9                     8.7
          Consumer-to-consumer
             money transfer transactions (in millions) (g)                                 118.5            96.7                      81.0                67.8                    55.8
          Consumer-to-business transactions
             (in millions) (h)                                                             160.4           146.1                     134.0               119.3                    98.5

(a)
      In January 2002, the Company adopted Emerging Issues Task Force (“EITF”) 01-14, “Income Statement Characterization of Reimbursements Received for ‘Out-of-Pocket’ Expenses
      Incurred,” (EITF 01-14) which requires that reimbursements received for “out-of-pocket” expenses be characterized as revenue. 2001 has been adjusted for the adoption. Operating
      expenses include cost of services; cost of products sold; selling, general and administrative; and reimbursable postage and other.
(b)
      Other operating expenses include restructuring, net; impairments; litigation and regulatory settlements; and other charges.
(c)
      Other income (expense) includes interest income, interest expense, investment gains and losses, and divestitures, net.
(d)
      In March 2002, the Company’s Board of Directors declared a 2-for-1 stock split of the Company’s common stock to be effected in the form of a stock dividend. Shareholders of
      record on May 20, 2002 received one share of the Company’s common stock for each share owned. The distribution of the shares occurred after the close of business on June 4, 2002.
      2001 per share amounts have been retroactively adjusted to reflect the impact of the stock split.
(e)
      North America issuer transactions include Visa and MasterCard signature debit, STAR ATM, STAR PIN-debit POS, and ATM and PIN-debit POS gateway transactions.
(f)
      North America merchant transactions include acquired Visa and MasterCard credit and signature debit, PIN-debit, electronic benefits transactions (“EBT”), and processed-only
      or gateway customer transactions at the point of sale (“POS”). North America merchant transactions also include acquired ATM transactions, gateway transactions at ATMs, and
      STAR PIN-debit POS transactions received from other acquirers. Amounts prior to 2004 have been adjusted to include EBT.
(g)
      Consumer-to-consumer money transfer transactions include consumer-to-consumer money transfer services worldwide. Amounts for 2005 include Vigo Remittance Corp. (“Vigo”)
      transactions since the acquisition date of October 21, 2005.
(h)
      Consumer-to-business transactions include Quick Collect, EasyPay, PhonePay, Paymap’s Just-in-Time and Equity Accelerator services, and E Commerce Group’s Speedpay transactions
      directly processed by E Commerce Group.




12                                F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
Management’s Discussion and Analysis of Financial Condition and Results of Operations


OVERVIEW                                                                          Acquisitions supplement the Company’s efforts to access
                                                                              new markets and client groups, while divestitures are done for
First Data Corporation (“FDC” or “the Company”), with head-                   businesses that do not complement the Company’s overall
quarters in Greenwood Village, Colorado, operates electronic                  strategic plan. FDC’s acquisitions typically complement existing
commerce and payment services businesses providing money                      products and services, enhance the Company’s product lines
transfer; merchant transaction processing and acquiring; and                  and/or expand its customer base. The Company leverages its
credit, retail and debit card issuing and processing services.                existing brands, alliance relationships and infrastructure (e.g.,
FDC operates in three business segments: Payment Services,                    established sales force and distribution channels, including its
Merchant Services and Card Issuing Services.                                  271,000 worldwide money transfer agent locations and approx-
                                                                              imately 4.6 million worldwide merchant locations) to complement
   The Payment Services segment is comprised of businesses
                                                                              and introduce the acquired company’s products to new markets,
   that provide money transfer and bill payment services to
                                                                              customers and geographic areas.
   consumers and businesses whether they are from one location
   to another or through the issuance of an official check or
                                                                              I N D U S T RY
   money order by a bank or other institution. The segment’s
                                                                              The evolution of technological capabilities is creating new
   consumer-to-consumer money transfer operations represent
                                                                              competitors with innovative solutions, as well as driving an
   74% of the segment’s revenue and provide money transfer
                                                                              industry wide consolidation, which is creating more established
   services to people who periodically need to send funds to
                                                                              competitors. The Company is involved with payment solutions
   family and friends in other locations, or send or receive cash
                                                                              technologies, such as wireless paperless products, stored-value
   quickly in emergency situations.
                                                                              cards and other custom payment solutions. These technologies
   The Merchant Services segment facilitates the acceptance                   will continue to be significant factors when considering the
   of consumer transactions at the point of sale, whether it is               growth of the Company with respect to the continued conversion
   transactions at a physical merchant location, over the internet,           from paper processing to electronic transaction processing.
   or at an ATM. Merchant acquiring operations are the largest                    The Company expects that the shift from cash and check
   driver of the segment’s revenue by facilitating the merchants’             transactions to electronic and card transactions will continue
   ability to accept credit and debit cards by authorizing,                   to create growth opportunities. Bank industry consolidation
   capturing, and settling merchants’ credit, debit, stored-                  impacts existing and potential clients in FDC’s service areas,
   value and loyalty card transactions. A majority of these                   primarily in Card Issuing Services and Merchant Services. The
   services are offered through alliance arrangements with                    Company’s alliance strategy could be impacted negatively as
   financial institutions.                                                    a result of consolidations, especially where the banks involved
                                                                              are committed to merchant processing businesses that
   The Card Issuing Services segment provides customer
                                                                              compete with the Company. Conversely, if an existing alliance
   account management services to financial institutions offering
                                                                              bank partner acquires a new merchant business this could
   branded credit cards, branded debit cards and retail private
                                                                              result in such business being contributed to the alliance. Bank
   label cards to consumers and businesses. Additionally, the
                                                                              consolidation has led to an increasingly concentrated client
   output services business provides print mail and embossing
                                                                              base in the industry, resulting in a changing client mix for Card
   services to clients processing accounts on the Company’s
                                                                              Issuing Services as well as increased price compression.
   platform and those using alternative platforms. The largest
   drivers of revenue consist of transaction authorization and
                                                                              2 0 0 5 F I N A N C I A L S U MMA RY
   posting, network switching and account management.
                                                                              Significant financial and other measures for the full year ended
    To achieve its financial objectives, the Company focuses on               December 31, 2005 include:
internal revenue growth, supplemented by strategic acquisitions.
                                                                                   Total revenues increased 5% from 2004 with Payment Services
Internal growth is achieved through building its consumer
                                                                                   segment revenue growing 10% and Merchant Services segment
brands, expanding and diversifying its global distribution
                                                                                   revenue growing 7%. Diluted earnings per share from continuing
network, and entering into new and strengthening existing
                                                                                   operations decreased 8%, most significantly attributable to
alliance partner relationships. Internal growth also is driven
                                                                                   the 2004 gain on sale of GCA.
through increased demand through growth of clients and partners.
The Company has long-standing relationships and long-term                          Cash flows from operating activities decreased 5% to
contracts with these clients and partners. The length of the                       $2,218.7 million, and the Company received proceeds of
contracts varies across the Company’s business units, but the                      $995.6 million from the issuance of long-term debt. During
majority are for multiple years.                                                   2005 the Company disbursed $793.7 million for business
                                                                                   and portfolio acquisitions and $2,222.7 million to repurchase
                                                                                   the Company’s shares.

                                                                                   The money transfer agent network increased to over 271,000
                                                                                   locations (including 18,000 Vigo locations), and consumer-
                                                                                   to-consumer money transfer transactions increased 23% to
                                                                                   119 million. North America merchant transactions increased
                                                                                   18% to 23 billion. North America issuer transactions increased
                                                                                   16% to 8 billion.



                                              Management’s Discussion and Analysis of Financial Condition and Results of Operations            13
Management is responsible for establishing and maintaining
2 0 0 5 AC Q U I S I T I O N S AN D A L L I A N C E S
                                                                                                       adequate internal control over financial reporting as defined
     The Company acquired 100% of Vigo Remittance Corp., a
                                                                                                       in Rules 13a-15(f) and 15d-15(f) under the Securities and
     provider of consumer-to-consumer money transfer services
                                                                                                       Exchange Act of 1934. As allowed by the SEC, the Company’s
     to various countries, for approximately $370 million in
                                                                                                       policy is to not include in management’s assessment of internal
     October 2005.
                                                                                                       controls the internal controls of acquired companies in the
     Other 2005 acquisitions and alliance formations include:                                          year of acquisition if the Company deems that an assessment
                                                                                                       could not be adequately accomplished in the normal course of
          June — Formation of a merchant alliance with International
                                                                                                       business. All acquisitions noted above that closed in 2005 were
          Card Services (“ICS”), a card issuer and acquirer in the
                                                                                                       not within the scope of management’s report on internal
          Netherlands, by purchasing 51% of their merchant acquiring
                                                                                                       controls over financial reporting. The Company does not deem
          business;
                                                                                                       these acquisitions significant, individually or in aggregate, to
          July — Acquisition of 100% of EuroProcessing International                                   the Consolidated Financial Statements.
          (“EPI”), a provider of debit and credit card issuing and
          acquiring processing in nine Central and Eastern European                                    SPIN-OFF OF WESTERN UNION
          countries;                                                                                   On January 26, 2006 the Company announced its intention to
                                                                                                       separate the Western Union money transfer business into an
          August — Formation of a merchant services alliance with
                                                                                                       independent publicly traded company through a spin-off of
          BankWest in Australia;
                                                                                                       100% of Western Union to FDC shareholders. The spin-off is
          September — Entered into a merchant services alliance                                        intended to be tax free to the shareholders and completion is
          with Citibank by acquiring CitiCorp Payment Services Inc.,                                   expected in the second half of 2006. At this point the Company
          a provider of credit and debit card payment processing                                       has not made any decisions regarding its capital structure or
          services to approximately 15,000 merchant locations;                                         other significant matters. The spin-off is subject to certain
                                                                                                       conditions, including regulatory approvals, the receipt of a
          November — Acquired 100% of Austrian Payment Systems
                                                                                                       favorable tax ruling from the Internal Revenue Service and final
          Services GmbH (“APSS”), a provider of debit and credit
                                                                                                       approval by FDC’s Board of Directors.
          card issuing and acquiring processing, as well as card
                                                                                                           Upon completion of the spin-off the shareholders will have
          network operations and terminals and ATM processing;
                                                                                                       separate ownership interests in FDC and Western Union. Western
          November — Acquired an approximately 80% interest in                                         Union will consist of FDC’s consumer-to-consumer and consumer-
          Korea Mobile Payment Services (“KMPS”), a provider of                                        to-business money transfer businesses (including the Western
          network and terminal interface services to local merchants.                                  Union, Vigo and Orlandi Valuta brands), and related businesses.
                                                                                                       FDC and Western Union will each be independent and have
     The Company signed an agreement in December 2005 to
                                                                                                       separate public ownership, boards of directors and management.
     acquire Gesellschaft fur Zahlungssysteme (“GZS”), a German
                                                                                                       To facilitate Western Union’s separation from FDC, the companies
     processor of cashless, card-based payment transactions.
                                                                                                       will continue certain existing arrangements during a transition
     Completion of this transaction is expected to occur in mid 2006.
                                                                                                       period following completion of the spin-off.
     The Company signed an agreement in 2005 to create a                                                   The Company will incur incremental costs to effect the spin-off.
     joint venture with Banca Nazionale del Lavoro (“BNL”), to                                         These costs will be included in operating expenses. The Company
     provide merchant acquiring services for Italian merchants.                                        will identify and disclose these amounts each period through
     The transaction closed on January 31, 2006, resulting in                                          the date of the spin-off.
     49% ownership of the alliance to be accounted for under                                               This report describes FDC as structured and operated in 2005.
     the equity method of accounting.




14                                 F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
S E G M E N T D I S CU S S I O N
MANAGEMENT AND 2 0 0 6 S E G M E NT RE ORG ANI Z ATI ON

In November 2005, Charles T. Fote, the Chief Executive Officer,
President and Chairman of the Board of Directors of FDC,                            PAYMENT S ERVICES S EGMENT

retired. Henry C. Duques was named the Company’s Chief                              Payment Services, which primarily is comprised of Western
Executive Officer in November and became the Chairman of                            Union money transfer, continues to focus on international
the Board of Directors on January 1, 2006. In connection with this                  growth by expanding and diversifying its global distribution
change in leadership, changes were made to the Company’s                            network, building the brand and enhancing the consumer
senior management and organization of the business. Also,                           experience, and leveraging channels and diversifying product
significant restructuring actions and their related charges were                    offerings. The Company believes that near and long-term
undertaken prior to the end of 2005. Beginning in 2006, the                         growth potential will come from the expansion of agent locations,
chief operating decision maker will make strategic and operating                    continued growth of the global remittance market, the global
decisions with regards to assessing performance and allocating                      loyalty program and alternative distribution points such as
resources based on a new segment structure. A summary of                            westernunion.com.
how the segments will be structured follows:                                            Vigo Remittance Corp., acquired in October 2005, is
                                                                                    included in the Payment Services Segment. In the first quarter
                                                                                    2006, Western Union signed an agreement to continue its business
Western Union
   Consumer-to-consumer money transfer businesses and                               with Grupo Elektra.
   consumer-to-business money transfer businesses                                       The majority of transaction growth is derived from more
                                                                                    mature agent locations as new agent locations contribute only
   The Western Union segment will represent most of the
                                                                                    marginally to revenue growth in the first few years of their
   businesses that will be part of the spin-off noted above
                                                                                    operation. Increased productivity, measured by transactions
                                                                                    per location, often is experienced as locations mature, with
First Data Commercial Services
                                                                                    agents becoming very productive after five years. The
   Domestic merchant acquiring and processing, debit network
                                                                                    Company believes that new agent locations will help drive
   acquiring and processing, check verification and guarantee,
                                                                                    growth by increasing the number of locations available to send
   and prepaid
                                                                                    and receive money. However, the number of send and pay
                                                                                    transactions at an agent location can vary significantly due to
First Data Financial Institution Services
                                                                                    such factors as customer demographics around the location,
   Domestic customer account management, transaction
                                                                                    immigration patterns, the location’s class of trade and hours
   processing and remittance services for credit, retail and
                                                                                    of operation, length of time the location has been offering
   debit accounts, and output services
                                                                                    Western Union services, regulatory limitations and competition.
                                                                                        Western Union continues to experience vigorous competition
First Data International
                                                                                    in the traditional money transfer and bill payment businesses
   International credit, debit and prepaid card processing, ATM
                                                                                    and is encountering expanded competition from banks, ATM
   and POS processing, driving, acquiring and switching
                                                                                    providers and card associations as well as traditional service
                                                                                    providers, informal payment networks, web, telephone
Integrated Payment Systems
                                                                                    payment systems (including mobile phone) and card-based
   Official check business
                                                                                    service providers, as well as overnight mail and courier services.
                                                                                    To effectively compete with these new channels Western Union
   The discussion below addresses the operations of the
                                                                                    is developing various service enhancements and new product
Company based on how the Company was operated in 2005,
                                                                                    offerings in response to the evolving competitive landscape,
which is consistent with prior years. The above noted structure
                                                                                    including consumer to bank account payout, prepaid services,
was effective January 1, 2006.
                                                                                    expansion of on-line services and telephone and card-based
                                                                                    options. Western Union’s money transfer business to, from, or
                                                                                    within a country may be affected by a number of political,
                                                                                    regulatory compliance and economic factors. From time to
                                                                                    time, transactions within or between countries may be limited or
                                                                                    prohibited by law. Additionally, economic or political instability
                                                                                    may make money transfers to, from, or within a particular country
                                                                                    difficult, as when banks are closed, devaluation of the currency
                                                                                    makes it difficult to manage exchange rates or civil unrest makes
                                                                                    access to Western Union agent locations unsafe. Emigration
                                                                                    patterns, new regulations, changing economic conditions, the
                                                                                    geo-political environment, natural disasters, competition and
                                                                                    other factors can impact both transactions and revenues.




                                                    Management’s Discussion and Analysis of Financial Condition and Results of Operations          15
The Company’s money transfer and bill payment service                                  (“CPS”). The integration agreement calls for a processing contract
businesses are subject to regulation in the U.S. by the federal                            between the Company and CPS, which is being negotiated. The
government and most of the states. In addition, the money                                  processing contract will run for the duration of the alliance. Over-
transfer business is subject to some form of regulation in each of                         sight will be provided through a board on which the owners will
the more than 200 countries and territories in which such services                         be equally represented. The alliance will continue to be accounted
are offered. The Company has developed compliance programs                                 for under the equity method of accounting.
to monitor regulatory requirements and developments and to                                     In December 2005, the Company sold 20% of the PNC
implement policies and procedures to help satisfy these require-                           Merchant Services alliance (33% of its interest) to The PNC Financial
ments. It is important to recognize, however, that the Company’s                           Services Group, its partner in the alliance. Upon closing of the
money transfer network operates through independent agents in                              agreement the Company owned 40% of the alliance and began
most countries and the Company’s ability to control the compliance                         accounting for it under the equity method of accounting.
activities of such agents is limited. The Company continues to enhance                     Revenues and expense have been retroactively adjusted back
compliance programs focused on agent training and monitoring                               to January 1, 2005 to reflect the alliance as an investment
to help satisfy legal and regulatory compliance by its agents.                             accounted for under the equity method.
    The number and complexity of regulations around the world                                  There have been developing trends in the competitive land-
and the pace at which such regulation is changing, poses a                                 scape whereby card associations are expanding their business
significant challenge to the Company’s money transfer business.                             models. Visa is emerging as a more direct competitor as it
A violation of law may result in civil or criminal penalties or a                          expands its suite of service offerings to merchants and financial
prohibition against a money transmitter and/or its agents from                             institutions while continuing its role in the settlement of Visa
providing money transfer services in a particular jurisdiction. In                         transactions and its ownership of the Interlink branded debit
recent years federal and certain state regulatory departments have                         network. Such services may result in Visa significantly expanding
alleged deficiencies with respect to Western Union’s transaction                            its presence in the merchant acquiring market.
reporting and compliance programs. Western Union has reached                                   Merchant Services segment revenues are driven largely by
agreements with such regulatory departments without admission                              the number of transactions (and to a lesser degree, dollar
of wrongdoing. The U.S. Department of Treasury has required that                           volumes); therefore, this segment is the Company’s segment
money transmitters conduct due diligence and risk-based moni-                              which is least insulated from economic slowdowns. Consumers
toring of their agents. The Company continues to enhance its                               continue to increase the use of credit, debit and stored-value
regulatory compliance activities to address the requirements of                            cards in place of cash and checks, with the decrease in use of
domestic and international regulations. These additional efforts                           checks negatively affecting the Company’s check verification
increase the Company’s costs of doing business. The Company                                and guarantee business. The Company expects that if, for
believes that the trend toward additional regulation will continue                         example, consumer-spending increases in correlation to an
and that the Company’s compliance with worldwide regulation                                improved economy, the Company will experience a relatively
may provide a competitive advantage in the future.                                         proportionate increase in transactions. Internet payments,
                                                                                           although fast growing, continue to account for a small portion
                                                                                           of the segment’s transactions. While transactions over the
MERCHANT SERV ICES SEGM E N T

Merchant Services continues to expand its position in the                                  internet may involve increased risk, these transactions typically
credit, signature debit and PIN-debit processing markets                                   generate higher profits for the Company. The Company
through the strength of the alliance partners, focused sales                               continues to enhance its fraud detection and other systems to
force efforts and the development of new point-of-sale (“POS”)                             address such risks.
technologies and payment methods. The Company continues to                                     The Company experienced growth in the PIN-debit market
expand its merchant alliance program and, as of December 31,                               in 2005 that exceeded the growth in the credit market and the
2005, there were in excess of 60 participating financial institutions                       Company expects this growth trend to continue. Trends in
worldwide in the alliance program with the addition of 19 partners                         consumer spending between national, regional and boutique
in 2005. As noted above, during 2005 the Company formed alli-                              merchants impact revenue and operating margins as revenue
ances (by acquiring certain assets) with ICS, BankWest and Citibank                        per transaction and operating margins from national merchants
and acquired EPI, APSS and KMPS which provide a presence in the                            are typically less than regional and boutique merchants. The
Netherlands, Norway, Slovakia, Latvia, Lithuania, Australia,                               segment has historically experienced three to five percent
Austria and Korea. The card issuing related portion of the                                 annual price compression on average domestically, with price
operating results of EPI and APSS are reflected in the Card                                compression for the national merchants being higher. As
Issuing Services segment.                                                                  consumers shift spending to national merchants and the Company
    In connection with the Concord EFS Inc. (“Concord”) merger,                            experiences additional competition for national merchant contracts,
the Company estimated the impact of anticipated terminated                                 results of operations could be negatively impacted if increased
contracts at approximately $100 million of Concord’s historic                              transaction volume is not sufficient to compensate for the lower
annualized revenue, and as of December 31, 2005, all clients                               pricing. The Company currently mitigates this impact through a
related to such contracts had deconverted. The contract termi-                             diverse mix of national, regional and boutique merchants as
nations impact both the Merchant Services and Card Issuing                                 well as expense reductions and enhanced product offerings.
Services segments.                                                                             Financial results of the merchant alliance strategy appear
    In July 2004, JPMorgan Chase (part owner of the Company’s                              both in the transaction and processing service fee revenue and
Chase Merchant Services alliance) merged with Bank One (part                               equity earnings in affiliates line items of the Consolidated
owner of the Company’s Paymentech alliance). In October                                    Statements of Income. As a result of this accounting treatment,
2005, the Company and JPMorgan Chase signed an agreement                                   the effect of a merchant moving from an unconsolidated alliance
to integrate the operations of Chase Merchant Services and                                 to a consolidated entity would result in the reduction of
Paymentech, under the name of Chase Paymentech Solutions, LLC                              processing revenue and equity earnings, which would be more


16                     F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
than offset by a larger increase in acquiring revenue. The                      with these businesses. The Company will continue to evaluate
opposite would occur with a merchant moving from a consolidated                 process improvements to reduce costs in 2006 and 2007.
entity to an unconsolidated alliance. Such movement of merchants                    Card Issuing Services continues to focus on converting its
may have a minimal impact on net income in an instance where                    account pipeline, maximizing productivity and system capacity,
the unconsolidated alliance is owned 50% by the Company                         growing through expansion into adjacent markets such as
and the consolidated entity is owned 55% (i.e. only a 5% differ-                healthcare and making selective acquisitions. During 2005, the
ence when considering minority interest expense). Although                      Company acquired EPI and APSS which provided a presence
the net income impact in this instance may be minimal the                       in Norway, Slovakia, Latvia, Lithuania and Austria. The merchant
revenue impact could be significant. The revenue impact would                   related portion of the operating results of EPI and APSS are
be further amplified by merchants that are mostly PIN-debit as                  reflected in the Merchant Services segment.
there would be significant impact to debit network fee revenue                      In connection with the Concord merger, the Company esti-
and no impact to net income as these fees have no margin.                       mated the impact of anticipated terminated contracts at
    The purchase and sale of merchant contracts is an ordinary                  approximately $100 million of Concord’s historic annualized
element of the Company’s Merchant Services business, as is                      revenue, and as of December 31, 2005, all clients related to such
the movement of merchant contracts between the Company                          contracts had deconverted. The contract terminations impact both
and its merchant alliances. The Company periodically evaluates                  the Merchant Services and Card Issuing Services segments.
merchant portfolios, both branded and unbranded, and which                          In June 2005, the Card Issuing Services segment signed a
the Company has been unable to distribute to the Company’s                      long-term processing agreement with Citibank that will expand
alliance partners. The Company or a merchant alliance may                       the Company’s existing relationship to include processing services
purchase or sell a portfolio of contracts outright. Other times                 for the Sears, Roebuck & Co. card portfolios. The extended rela-
a partner may purchase the Company’s interest in a merchant                     tionship will focus on private label and private label co-branded
alliance. This gives the partner 100% ownership in the underlying               bankcards in addition to the accounts currently processed for
merchant contracts as compared to a partial interest in a joint                 Citibank. The Sears co-branded bankcard and private label port-
venture alliance that owns the contracts. Other times the formation             folios are expected to convert in the second quarter of 2006.
of a merchant alliance involves the sale of an interest in a portfolio              The bank consolidation noted above was a contributing
of the Company’s merchant contracts to the joint venture                        factor to the termination and deconversion of several significant
partner for cash. Management considers these transactions to                    credit card processing contracts including FleetBoston, HSBC
be in the ordinary course of managing the Company’s business,                   and JPMorgan Chase.
and therefore, the gains from selling these revenue-generating                      The underlying economic drivers of card issuance are population
assets are included within the product sales and other component                demographics and employment. New cardholders are predomi-
of revenues.                                                                    nantly people aged 18-24, a demographic segment that has
    Since the completion of its merger with Concord on                          been growing at a faster pace than the general population in
February 26, 2004, the Company has executed numerous                            recent years. Strengthening in the economy typically results in an
initiatives to integrate Concord into FDC and reorganize                        improved credit risk profile, allowing card issuers to be more
existing FDC operations. The Company identified expenses of                     aggressive in their marketing campaigns to issue more cards.
approximately $130 million and $82 million for the years ended                  The Company continues to see a shift to the use of PIN-debit
December 31, 2005 and 2004, respectively, related to integration                cards from credit, signature debit, checks and cash. PIN-debit
and reorganization efforts which were recorded in the cost of                   transactions have been the fastest growing type of transaction.
services, selling, general and administrative, restructuring and                    In January 2006, the Company received notice that Bank of
impairments line items of the Consolidated Statements of                        America will terminate its output services and remittance
Income. Approximately 78% and 76% of these expenses were                        processing agreements with the Company in the second half
incurred in the Merchant Services segment, which does not                       of 2006. Also Wells Fargo Bank notified the Company of its
include restructuring and impairments, during the years ended                   intent to begin in-house processing of a portion of their debit
December 31, 2005 and 2004, respectively. These expenses                        card portfolios beginning in the second half of 2006. The
included the cost of personnel who were assigned to work                        collective impact of these two events is expected to adversely
exclusively on the integration or reorganization, as well as a                  impact Card Issuing Services segment revenue by less than 1%
portion of the personnel costs for those who were partially                     in 2006 and less than 5% on an annualized basis.
dedicated to such efforts. Integration and reorganization
expenses also included certain internal and contract system                     ALL OT HER A ND CO RPOR AT E

development costs and infrastructure costs.                                     In June 2005, Simpay Limited, the only client of First Data
                                                                                Mobile Payments Limited (formerly Encorus Payments Limited),
                                                                                announced and executed a plan to cease operations. As a
CARD ISSUING S ERVICES SEGMENT

In November 2005, the Company announced it was performing                       result, the Simpay structure supporting interoperable mobile
an operational review of the credit, retail, and output services                payments will not be launched as planned. Based on these
businesses in the Card Issuing Services segment in response                     developments and the completion of a strategic review in
to changes in the business environment and the change in the                    August 2005, the Company significantly reduced the scale of its
mix of these businesses over the last several years. The                        associated operations. These actions and the reduced business
Company concluded that review and determined that these                         outlook led the Company to record restructuring and asset
businesses are an integral part of its operations. However, due to              impairment charges of approximately $32 million in the third
the changing environment and direction of these businesses,                     and fourth quarters of 2005. The Company continues to assess
the Company took significant actions in the fourth quarter                      the business opportunities around the First Data Mobile
including the announced closing of two output services facilities               Payments technologies and certain employees continue to
and the termination of 780 employees around the world associated                develop and sell its solutions. Since the business continues to be


                                                Management’s Discussion and Analysis of Financial Condition and Results of Operations           17
a going concern certain assets and the cumulative translation                             from merchants are recorded gross with the associated network
adjustment in equity remain on the balance sheet. Additionally, a                         fee recorded in cost of services. Merchant Services revenues
valuation allowance has been recorded on the deferred tax asset                           include check guarantee and verification fees which are
related to the First Data Mobile Payments’ loss on impairment                             charged on a per transaction basis or as a percentage of the
of intangible assets because the likelihood of realizing the                              face value of the check. Card Issuing Services revenue related
future tax benefit is not considered more likely than not at this                         to credit and retail card processing is comprised primarily of
point in time. Both the cumulative translation adjustment and                             fees charged to the issuer based on cardholder accounts on
the tax benefit associated with the impairment of intangible                              file, both active and inactive. In addition, delivery of output
assets could be recognized in a future period if the business                             services consists of print mail and plastics. Debit network
were to be shutdown in its entirety.                                                      issuing and processing service fees are typically based on
    In connection with the formation of the FDGS Holdings, L.P.                           transaction volumes processed.
(“FDGS” formerly eONE Global, L.P) partnership in November
                                                                                          Investment income, net — Revenue is derived primarily from
2000, the Company agreed to contribute up to $100 million to
                                                                                          interest generated by settlement assets within the Payment
FDGS in the event that its contract was renewed on terms
                                                                                          Services and Merchant Services segments and realized net gains
materially worse than the contract in effect at the time of
                                                                                          and losses from such assets. This revenue is recorded net of
formation, and have a material adverse effect on the business
                                                                                          associated hedges and official check agents’ commissions.
of FDGS, subject to certain limitations. During the third quarter
                                                                                          Professional services — Revenue is recognized from custom
2005 FDGS extended its contract with Bank of America, and
in the fourth quarter 2005, the Company agreed to contribute                              programming and system consulting services.
$35 million to FDGS, its 75% owned subsidiary which the parties
                                                                                          Software licensing and maintenance — Software licensing and
agree satisfies the initially agreed-to contribution required
                                                                                          maintenance revenue is generated primarily from the VisionPLUS
related to that contract renewal. The contribution resulted in
                                                                                          software in the Card Issuing Services segment and from FDGS
a reduction in equity of approximately $9 million.
                                                                                          software in All Other and Corporate.
    In August 2005, the Company sold its remaining interest in
                                                                                          Product sales and other — Sales and leasing of POS devices in
International Banking Technologies, which was substantially
divested in 2001. Results for 2005 include a pretax gain of                               the Merchant Services segment are the primary drivers of this
approximately $8 million from the sale.                                                   revenue component, providing a recurring revenue stream.
                                                                                          This component also includes incentive payments, contract
                                                                                          termination fees, royalty income and gain/loss from the sale of
DISCONTINUED OPERAT IONS

The July 30, 2004 sale agreement between NYCE and Metavante                               merchant portfolios, all of which occur less frequently but are
Corporation contemplated potential adjustments to the sales                               considered a part of ongoing operations.
price that became estimable in the fourth quarter 2005. The
                                                                                          Reimbursable postage and other — This component and the offsetting
estimated adjustment to the sales price of $28.2 million was
                                                                                          expense caption represent postage, telecommunications and
recorded in the fourth quarter 2005 and is presented in discon-
                                                                                          similar costs that are passed through to customers principally
tinued operations, net of a sale reserve and taxes, on the
                                                                                          within the Card Issuing Services segment.
Consolidated Statements of Income.
                                                                                          Cost of services — This caption includes the costs directly associated
COMPON EN TS OF R EVEN UE A N D EX PEN SES                                                with providing services to customers and includes the following:
                                                                                          telecommunications costs, personnel and infrastructure costs to
The following briefly describes the components of operating                               develop and maintain applications and operate computer networks
revenue and expenses as presented in the Consolidated Statements                          and associated customer support, PIN-debit network fees, losses
of Income. Descriptions of the revenue recognition policies are                           on check guarantee services and merchant chargebacks, commis-
included in Note 1 of the Consolidated Financial Statements.                              sions paid to money transfer agents, depreciation and amortization
                                                                                          expense and other operating expenses.
Transaction and processing service fees — Revenues are based on
                                                                                          Cost of products sold — These costs include those directly associated
a per transaction fee, a percentage of dollar volume processed,
accounts on file or some combination thereof. These revenues                              with product and software sales such as cost of POS devices,
represent approximately 88% of FDC’s revenues for the year                                merchant terminal leasing costs, and software licensing and
ended December 31, 2005 and are most reflective of the                                    maintenance costs and associated amortization and depreciation.
Company’s core business performance. Payment Services
                                                                                          Selling, general and administrative — This caption primarily
segment revenue is earned primarily from transaction fees
                                                                                          consists of salaries, wages and related expenses paid to sales
charged to Western Union consumers sending money transfers.
                                                                                          personnel, administrative employees and management as well
Merchant Services segment revenue is comprised primarily of
                                                                                          as advertising and promotional costs and other selling expenses.
fees charged to merchants and processing fees charged to
alliances accounted for under the equity method. Merchant
discount revenue from credit card and signature debit card
transactions acquired from merchants is recorded net of interchange
and assessments charged by the credit card associations, while
debit network fees from PIN-debit card transactions acquired




18                    F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
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first data annual reports 2005

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  • 3. Letter to Shareholders Dear Fellow Shareholders: A great company is always a work in progress — its evolution never really ends. This is especially true here at First Data. We have experienced a lot of changes over the last several months, and I know 2006 will be a year to remember. First I’d like to say how excited I am to be back at First Data. As many of you know, I served as the company’s Chairman and CEO from 1992, when the company was spun off from American Express, until 2002. I continued as Chairman until 2003 and was on the board until 2004. I agreed to step in as CEO in November when Charlie Fote retired, and I became chairman on January 1st, 2006. I will serve in these positions for approximately two years to lead the company forward while assisting the board in conducting a thorough and orderly succession process. Having said that, my overarching objective is to have a CEO and management team in place that can lead First Data to new levels of success in the future. I have set no timetable for achieving that objective. I will work closely with our board of directors until they are satisfied that we have the team that will produce a smooth transition and world-class results for First Data in the future.
  • 4. But until then, we have a company to run, and we have already made several changes that are moving us down the path to continued success. I would like to make it very clear that priority number one, priority number two and priority number three for me and the entire senior management team at First Data will be to create shareholder value in 2006 and beyond. On behalf of the company, I want to thank Charlie Fote for his sig- nificant contributions to First Data over the past 30 years. Charlie played a major role in developing First Data as a market leader through impressive organic growth and successful acquisitions. Changing the Face of First Data The biggest change coming in 2006 for First Data will be the spin-off of Western Union. This will create two independent companies— First Data and Western Union. Each will be focused on its own goals and objectives. An owner of one First Data share will receive one share of Western Union as a stock dividend. Back in 1992, First Data was a small spin-off company from its parent company, American Express. First Data had revenue of just $1.2 billion. Since then, First Data has grown into a mainstay of the electronic payments industry, with 2005 revenue of $10.5 billion. I expect Western Union to see similar continued growth and success as it becomes an indepen- dent company. Western Union has a long history as a publicly traded company. It first traded on the New York Stock Exchange in 1865; and, in 1884, Western Union was one of the original 11 companies included on the first Dow Jones average listing. It also has a history of innovation — sending the first transatlantic telegraph, creation of the universal stock ticker by employee Thomas Edison (What a great employee he was!!), and 2 F I R ST DATA C OR PORATI O N 2005 AN NUAL REPORT
  • 5. the launch of the first ever U.S. commercial communications satellite F INANCIAL HIGHLIGHTS (C O N T I N U I N G O P E R AT I O N S ) service. The money transfer service was launched in 1871 and is a core I N M I L L I ON S , EXCE P T PER SHAR E DATA product today. 2005 When First Data acquired Western Union in 1995, it had 30,000 2001 money transfer agent locations and had struggled with bankruptcy. R EV EN UE Today Western Union has grown into the world’s premier money transfer company with 271,000 agent locations in more than 200 countries and $10,490 6,602 territories worldwide and $4 billion in revenue for 2005. $ A separate Western Union will maximize shareholder value by creating a company with its own management team focused on its own NE T INCOME * specific customers, strategic initiatives and growth plans. They will be laser focused on expanding the power and scope of the Western Union® $1,597 brand. Western Union’s mission is to become the financial ser vices 989 $ provider of choice to its global customers. When the spin is completed in the latter half of 2006, we think the marketplace will place superior value on Western Union. E AR N I NG S PER SHAR E * The New First Data Corporation: 2006 and Beyond $2.04 Our focus will be on customer satisfaction, technological innovation, $1.25 and sales efforts in each of our business segments. Our three primary busi- ness segments will be as follows: OPERAT I NG First Data Commercial Services — First Data and its alliance partners are C AS H F LOW closely aligned with our domestic merchant clients. Our domestic merchant $2,219 clients consist of 3.5 million establishments that accept credit, debit or prepaid cards or any other form of payment at the point of sale. There is $1,400 an explosion of alternative forms of payment at the point of sale. These *SFAS 142 adjusted alternatives are replacing cash and checks with electronic forms of payment. Where you find an electronic payment, you will find a First Data® solution for Letter to Shareholders 3
  • 6. our clients. Our objective is to efficiently process every electronic payment from the point of occurrence to the point of settlement. First Data Financial Institution Services — This segment is closely aligned with our domestic financial institution clients. These clients issue cards of all types — credit, debit and retail — to consumers. As you know, we conducted a review of a portion of this business in late 2005 and decided to retain the business. The credit and retail card business has world-class functionality across multiple card product types that is equal to or better than that of any competitor. We are the industry leader in retail card processing. This, combined with the fact that the infrastructure of our card business is used extensively by other First Data businesses , led us to the conclusion that we need to keep and grow this business. It’s the right decision for our company. We are energized by the many opportunities we see for this segment. Over the next two to three years we will be focusing on a select few of these opportunities to create another growth engine for First Data. First Data International —This segment provides services similar to First Data Commercial Services and First Data Financial Institution Services, but for clients outside of the United States. Because of its success outside of the U.S. and our continued focus on this business, we will now report it as a separate segment. Since its formation in 2002, revenue has increased from approximately $383 million to approximately $915 million, a compound annual growth rate of 34%. Our opportunity in the global pay- ments market is extraordinar y, as we see growth in new and emerging economies such as Eastern Europe and China, as industry consolidation continues, and as electronic payments replace cash and checks. This is a global phenomenon which is creating unprecedented opportunity for us around the world. 4 F I R ST DATA C OR PORATI O N 2005 AN NUAL REPORT
  • 7. The new First Data will continue to provide innovative, cost-effective services to the payments industry. With long-term revenue and earnings per share growth targets of 8 -10%, First Data will continue its history of strong, stable growth. Our 33,000 employees are our best asset. Their knowledge and experience are second-to-none in the industry; and the loyalty that they have shown — particularly over the last several months — speaks volumes about the type of people we have working at First Data. We have a formula in place for great success in all of our businesses. Western Union will continue to flourish as it becomes an independent company, and its spin-off will benefit all First Data shareholders. The new “ I W O U L D L I K E TO MA K E I T V E RY C L E A R T H AT First Data will lay the groundwork for many years of solid growth to come. It’s PRIORITY NUMBER ONE, PRIORITY NUMBER TWO AND PRIORITY NUMBER an exciting time for us in our evolution, and I want to thank our shareholders THREE FOR OUR ENTIRE SENIOR MANAGEMENT for their continued support as we undergo this exciting transformation. TEAM AT FIRST DATA WILL BE TO CREATE SHARE- HOLDER VALUE I N 2006 2006 will be a landmark year for First Data! A N D B E YO N D . ” Ric Duques Chairman and Chief Executive Officer Letter to Shareholders 5
  • 8. FIRST DATA I N E A R LY 2 0 0 6 , F I R S T D ATA A N N O U N C E D P L A N S T O S E PA R AT E T H E WESTERN UNION BUSINESS THROUGH A TAX-FREE SPIN-OFF OF 100% O F W E S T E R N UN I O N T O F I R S T D ATA S H A R E H O L D E R S . TH E R E M A I N I N G FIRST DATA BUSINESSES WILL BE ALIGNED AS DETAILED BELOW, INTO THREE NEW PRIMARY OPERATING SEGMENTS, EACH ONE FOCUSED ON S E R V I N G I T S S P E C I F I C C U S T O M E R S — F I R S T D ATA C O M M E R C I A L S E R V I C E S , F I R S T D ATA F I N A N C I A L I N S T I T U T I O N S E R V I C E S A N D F I R S T D ATA I N T E R N AT I O N A L . 2 0 0 5 R E S U LT S P R E S E N T E D I N T H E N E W SEG MENT FORMAT ARE B ASE D ON P RE L I M I NARY R E CL ASSI FI CATI O N S . 2006 2005 OLD SE GME N TS NEW SEGMENTS F I R S T DATA C O M M E R C I A L S E R V I C E S ( % TOTA L RE V E NU E ) M E RCHAN T SE RV I CE S “First Data Commercial Services is focusing on merchant processing that builds upon First Data’s unmatched industry knowledge. Our sales-oriented and customer-focused culture delivers innovative 36% value-added products to the marketplace. Delivering these products through our partners will accelerate our transaction growth and position Commercial Services to achieve its short-term and long- M E RCHAN T SE RV I CE S P ROD UCE D 2005 REVENUE OF $ 4.1 B ILLION term financial objectives. ” WITH OPERATING PROFIT OF $971 MILLION. ED LABRY — PRESIDENT, F I RST DATA COMMERCIAL SERVICES F I R S T DATA F I N A N C I A L I N S T I T U T I O N S E R V I C E S CAR D I S SUI N G SE R V I C ES “Financial Institution Services is on the offensive in 2006. We will 22% revitalize revenue growth through aggressive product innovation and acute focus on our clients, while improving our cost structure. By leveraging the combined strengths of our best-in-class system I N 2 0 0 5 , C AR D I S S U I N G S E R V I C E S functionality and our leading STAR Network brand, we will G E N E R AT E D $ 2 . 4 B I L L I O N I N participate in all segments of the financial institution value chain. ” REVENUE W ITH OPERATING PROFIT OF $456 MILLION. DAV I D BA I L I S — P R E S I D E N T, F I R S T D ATA F I NAN C I A L I N ST I T UT I ON SER V IC E S F I R S T DATA I N T E R N AT I O N A L PAY M E N T S E R V I C E S “First Data International is continuing to drive significant growth 40% for First Data and our valued partners in the expanding global payments market. We’ve built a strong, profitable international business focused on executing a global strategy with local PAYM E N T SE RV I CE S, C OM P OSE D impact —bringing the full breadth of First Data’s capabilities P RI M ARI LY OF W E STE RN UN I ON, to our customers, and adapting them specifically to local DELIVERED 2 005 REVENUE OF $ 4 . 4 B I L L I O N W I T H O P E R AT I N G market needs in nearly 70 countries.” P ROFI T OF $ 1 . 4 BI L L I ON. PAM PAT SLEY — PR ESI DENT, F IRST DATA INTERNATIONAL Excludes 2% revenue from WESTERN UNION All Other & Corporate “Western Union continues to deliver on its proven strategy of building a global brand, expanding the Western Union network and delivering high-quality products and services to customers in over 200 countries and territories. Our talented team of professionals is focused on our mission to become the financial services provider of choice to our global customers. 2006 will be a significant milestone in Western Union’s 155-year history as the opportunities presented by the spin-off from First Data are numerous. Our customers, our agent partners and our employees around the world will continue to deliver outstanding results for our shareholders.” CHRISTINA GOLD — PRESIDENT, WESTERN UNION 6 F I R ST DATA C OR PORATI O N 2005 AN NUAL REPORT
  • 9. This segment had revenue and operating profit of approximately $3.8 billion and $893 million, respectively, in 2005 presented in the new segment format. This business includes domestic merchant acquiring and processing, debit network acquiring and processing, check verification and guarantee, and prepaid services. As the shift from paper to electronic transactions continues, financial institutions, Independent Sales Organizations (ISO) and merchants of all sizes rely on First Data to provide a competitive edge by acting as a single source for a complete portfolio of services to meet the growing demand for electronic payment solutions. First Data Commercial Services powered approximately 23 billion merchant transactions in 2005, representing approximately $1.2 trillion in dollar volume. This segment had revenue and operating profit of approximately $1.9 billion and $378 million, respectively, in 2005 presented in the new segment format. This business includes domestic customer account management; transaction processing and remittance services for credit, retail and debit accounts; and output services. First Data offers a wide range of products and services that enable card issuers to better serve their customers and to provide them with a seamless, consistent experience, wherever and whenever they do business. This business has world-class functionality across multiple product offerings, which is equal to or better than that of any competitor. It has more than 415 million domestic accounts on file and processed more than 7.9 billion issuer transactions in 2005. This segment had revenue and operating profit of approximately $915 million and $113 million, respectively, in 2005 presented in the new segment format. This business includes international credit, debit and prepaid card processing and ATM and point-of-sale processing, driving, acquiring and switching. The First Data global footprint continues to expand as a result of leveraging existing platforms, building issuing and acquiring relationships, and strategic acquisitions. First Data International serves about 1.2 million point-of-sale locations. First Data International powered 2.6 billion transactions in 2005, as well as 15,600 ATMs and 45 million accounts on file. Western Union had revenue and operating profit of approximately $4.0 billion and $1.3 billion, respectively, in 2005 presented in the new segment format. This business includes Western Union, Orlandi Valuta and the recently acquired Vigo business. Western Union is a global leader in money transfer services, with a history of pioneering service dating back more than 150 years. Western Union continues today to help consumers and businesses transfer money. Western Union together with Orlandi Valuta and Vigo makes up one of the world’s largest money transfer networks with more than 271,000 agent locations in more than 200 countries and territories. In 2005, Western Union completed 119 million consumer-to-consumer money transfers and 160 million consumer-to- business transactions. Operational Review 7
  • 10. EXECUTIVE COMMITTEE BOARD OF DIRECTORS David Bailis Daniel P. Burnham Richard P. Kiphart President ( DI R E C T O R S I N C E 20 0 3 ) (DIRECTOR SINCE 2004) Financial Institution Services Former Chairman and Head Of Corporate Chief Executive Officer Finance/Investment Banking Guy Battista Raytheon William Blair & Company, L.L.C. Executive Vice President Chief Information Officer David A. Coulter James D. Robinson III ( D I R E C T O R S I N C E 20 0 6 ) (DIRECTOR SINCE 1992) David Dibble Managing Director and General Partner and Co-founder Executive Vice President Senior Advisor RRE Ventures Chief Technology Officer Warburg Pincus Charles T. Russell Christina Gold Alison Davis* (DIRECTOR SINCE 1994) President Former President and ( D I R E C T O R S I N C E 20 0 2 ) Western Union Managing Director Chief Executive Officer Financial Services Belvedere Capital Partners Visa International and Visa USA Ed Labry Henry C. (Ric) Duques President Joan E. Spero ( DI R E C T O R S I N C E 20 0 5 ) Commercial Services Chairman and Chief (DIRECTOR SINCE 1998) Executive Officer President Kim Patmore First Data Corporation Doris Duke Charitable Executive Vice President Foundation Chief Financial Officer Peter B. Ellwood Arthur F. Weinbach* ( DI R E C T O R S I N C E 20 0 5 ) Pam Patsley Former Group Chief ( DI R E C T O R S I N C E 2 0 0 0 ) President Executive Officer Chairman and Chief First Data International Lloyds TSB Executive Officer Automatic Data Processing, Inc. Michael T. Whealy Charles T. Fote Executive Vice President ( DI R E C T O R S I N C E 20 0 0 ) *Member of the First Data Chief Administrative Officer Former Chairman and Chief Audit Committee General Counsel Executive Officer Secretary First Data Corporation Jack M. Greenberg* ( DI R E C T O R S I N C E 20 0 3 ) Former Chairman and Chief Executive Officer McDonald’s Corporation Courtney F. Jones* ( D I R E C T O R S I N C E 19 9 2 ) Former Chief Financial Officer Merrill Lynch & Co. Former Treasurer General Motors Corporation 8 F I R S T D ATA C O R P O R AT I O N 2005 ANNUAL REPORT
  • 11. Financial Report FIRST DATA COR PORATION p.10 Management’s Responsibility for Financial Reporting p.12 Selected Financial Data p.13 Management’s Discussion and Analysis of Financial Condition and Results of Operations p.46 Consolidated Statements of Income p.47 Consolidated Balance Sheets p.48 Consolidated Statements of Cash Flows p.49 Consolidated Statements of Stockholders’ Equity p.50 Notes to Consolidated Financial Statements p.90 Reports of Independent Registered Public Accounting Firm p.92 Additional Company Information Financial Report 9
  • 12. Management’s Responsibility for Financial Reporting E VA LUAT I O N O F D I S CLOS URE CON TR OL S MANAGEMENT’S REPORT ON INTERNAL CONTROLS AND PRO CEDURES OVE R F I NA N CIAL RE PORT I NG The Company has evaluated, under the supervision of the Management of the Company is responsible for establishing Company’s Chief Executive Officer and the Chief Financial and maintaining adequate internal control over financial Officer, the effectiveness of disclosure controls and procedures reporting as defined in Rules 13a-15(f) and 15d-15(f) under the as of December 31, 2005. Based on this evaluation, the Chief Securities Exchange Act of 1934. The Company’s internal Executive Officer and Chief Financial Officer concluded that control over financial reporting is designed to provide reason- the Company’s disclosure controls and procedures were effec- able assurance regarding the reliability of financial reporting tive as of December 31, 2005, to ensure that information the and the preparation of financial statements for external Company is required to disclose in reports that are filed or purposes in accordance with generally accepted accounting submitted under the Securities Exchange Act of 1934 is principles. The Company’s internal control over financial recorded, processed, summarized and reported within the time reporting includes those policies and procedures that (1) periods specified in SEC rules and forms. pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispo- sitions of the assets of the Company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (3) provide reasonable assurance regarding prevention or timely detection of unau- thorized acquisition, use or disposition of the Company’s assets that could have a material effect on the consolidated financial statements. 10 F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
  • 13. CHA N GES I N I N T E RN A L CON T RO L OV E R F I NA N CI A L RE PORT I NG Because of its inherent limitations, internal control over There were no changes in our internal control over financial financial reporting may not prevent or detect misstatements. reporting identified in connection with the above evaluation All control systems have inherent limitations so that no evalu- that occurred during our last fiscal quarter that has materially ation of controls can provide absolute assurance that all affected, or is reasonably likely to materially affect, our internal control issues are detected. Also, projections of any evaluation control over financial reporting. of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in condi- tions, or that the degree of compliance with the policies or procedures may deteriorate. Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2005, based on the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission HENRY C . D UQUES (“COSO”) in Internal Control-Integrated Framework. Based on Chief Executive Officer this assessment and those criteria, management believes that the Company maintained effective internal control over finan- cial reporting as of December 31, 2005. Ernst & Young LLP, an independent registered public accounting firm, has issued an attestation report on manage- ment’s assessment of the Company’s internal control over financial reporting which is contained on page 91. K I M PATMO R E Executive Vice President and Chief Financial Officer Management’s Responsibility for Financial Reporting 11
  • 14. S E L ECTED FIN AN CI AL DATA The following data should be read in conjunction with the Consolidated Financial Statements and related notes thereto and management’s discussion and analysis of financial condition and results of operations included elsewhere in this annual report. The Notes to the Consolidated Financial Statements contain additional information about various acquisitions, dispositions, and certain charges and benefits resulting from restructurings, impairments, litigation and regulatory settlements, other, investment gains and losses, and divestitures, which affect the comparability of information presented. Certain prior years’ amounts have been reclassified to conform to the current year presentation. The Company classified NYCE as a discontinued operation in 2003, and all periods below have been reclassified from historically reported results to reflect the impact. Amounts below include Concord since the merger on February 26, 2004. All results are in millions, except for per share amounts or otherwise noted. 2005 2004 2003 2002 2001 For Year Ended December 31, INCOME STAT EMENT DATA: Revenues (a) $10,490.4 $10,013.2 $ 8,400.2 $ 7,502.6 $ 6,602.2 Operating expenses (a) 8,170.3 7,558.0 6,422.8 5,695.3 5,268.0 Other operating expenses (b) 164.7 121.4 39.1 73.9 35.5 Other income (expense) (c) (123.5) 159.4 (99.5) (100.9) (246.7) Income from continuing operations 1,597.3 1,867.8 1,394.0 1,232.2 871.4 Depreciation and amortization 777.3 738.2 569.3 523.2 631.4 PER SHARE DATA F OR CONTI NUI N G OP E RAT I ON S: Earnings per share — basic (d) $ 2.06 $ 2.26 $ 1.89 $ 1.63 $ 1.12 Earnings per share — diluted (d) 2.04 2.22 1.86 1.60 1.10 Cash dividends per share (d) 0.24 0.08 0.08 0.07 0.04 B A L A N C E S H E E T D ATA ( AT Y E A R - E N D ) : Total assets $34,248.5 $32,718.8 $25,585.6 $26,591.2 $21,912.2 Settlement assets 16,996.4 15,697.3 15,119.3 16,688.5 13,166.9 Total liabilities 25,791.5 23,832.7 21,538.3 22,434.9 18,392.3 Settlement obligations 17,070.5 15,590.9 14,833.2 16,294.3 13,100.6 Borrowings 5,356.4 4,606.3 3,037.8 2,581.8 2,517.3 Convertible debt — — 537.2 552.7 584.8 Total stockholders’ equity 8,457.0 8,886.1 4,047.3 4,156.3 3,519.9 S UMMARY OPER AT I N G D ATA: At year-end — Card accounts on file (in millions) 460.3 406.0 347.8 325.2 312.2 For the year — North America issuer transactions (in millions) (e) 7,906.8 6,818.9 2,605.9 2,255.5 1,904.0 North America merchant transactions (in billions) (f) 23.4 19.8 12.3 9.9 8.7 Consumer-to-consumer money transfer transactions (in millions) (g) 118.5 96.7 81.0 67.8 55.8 Consumer-to-business transactions (in millions) (h) 160.4 146.1 134.0 119.3 98.5 (a) In January 2002, the Company adopted Emerging Issues Task Force (“EITF”) 01-14, “Income Statement Characterization of Reimbursements Received for ‘Out-of-Pocket’ Expenses Incurred,” (EITF 01-14) which requires that reimbursements received for “out-of-pocket” expenses be characterized as revenue. 2001 has been adjusted for the adoption. Operating expenses include cost of services; cost of products sold; selling, general and administrative; and reimbursable postage and other. (b) Other operating expenses include restructuring, net; impairments; litigation and regulatory settlements; and other charges. (c) Other income (expense) includes interest income, interest expense, investment gains and losses, and divestitures, net. (d) In March 2002, the Company’s Board of Directors declared a 2-for-1 stock split of the Company’s common stock to be effected in the form of a stock dividend. Shareholders of record on May 20, 2002 received one share of the Company’s common stock for each share owned. The distribution of the shares occurred after the close of business on June 4, 2002. 2001 per share amounts have been retroactively adjusted to reflect the impact of the stock split. (e) North America issuer transactions include Visa and MasterCard signature debit, STAR ATM, STAR PIN-debit POS, and ATM and PIN-debit POS gateway transactions. (f) North America merchant transactions include acquired Visa and MasterCard credit and signature debit, PIN-debit, electronic benefits transactions (“EBT”), and processed-only or gateway customer transactions at the point of sale (“POS”). North America merchant transactions also include acquired ATM transactions, gateway transactions at ATMs, and STAR PIN-debit POS transactions received from other acquirers. Amounts prior to 2004 have been adjusted to include EBT. (g) Consumer-to-consumer money transfer transactions include consumer-to-consumer money transfer services worldwide. Amounts for 2005 include Vigo Remittance Corp. (“Vigo”) transactions since the acquisition date of October 21, 2005. (h) Consumer-to-business transactions include Quick Collect, EasyPay, PhonePay, Paymap’s Just-in-Time and Equity Accelerator services, and E Commerce Group’s Speedpay transactions directly processed by E Commerce Group. 12 F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
  • 15. Management’s Discussion and Analysis of Financial Condition and Results of Operations OVERVIEW Acquisitions supplement the Company’s efforts to access new markets and client groups, while divestitures are done for First Data Corporation (“FDC” or “the Company”), with head- businesses that do not complement the Company’s overall quarters in Greenwood Village, Colorado, operates electronic strategic plan. FDC’s acquisitions typically complement existing commerce and payment services businesses providing money products and services, enhance the Company’s product lines transfer; merchant transaction processing and acquiring; and and/or expand its customer base. The Company leverages its credit, retail and debit card issuing and processing services. existing brands, alliance relationships and infrastructure (e.g., FDC operates in three business segments: Payment Services, established sales force and distribution channels, including its Merchant Services and Card Issuing Services. 271,000 worldwide money transfer agent locations and approx- imately 4.6 million worldwide merchant locations) to complement The Payment Services segment is comprised of businesses and introduce the acquired company’s products to new markets, that provide money transfer and bill payment services to customers and geographic areas. consumers and businesses whether they are from one location to another or through the issuance of an official check or I N D U S T RY money order by a bank or other institution. The segment’s The evolution of technological capabilities is creating new consumer-to-consumer money transfer operations represent competitors with innovative solutions, as well as driving an 74% of the segment’s revenue and provide money transfer industry wide consolidation, which is creating more established services to people who periodically need to send funds to competitors. The Company is involved with payment solutions family and friends in other locations, or send or receive cash technologies, such as wireless paperless products, stored-value quickly in emergency situations. cards and other custom payment solutions. These technologies The Merchant Services segment facilitates the acceptance will continue to be significant factors when considering the of consumer transactions at the point of sale, whether it is growth of the Company with respect to the continued conversion transactions at a physical merchant location, over the internet, from paper processing to electronic transaction processing. or at an ATM. Merchant acquiring operations are the largest The Company expects that the shift from cash and check driver of the segment’s revenue by facilitating the merchants’ transactions to electronic and card transactions will continue ability to accept credit and debit cards by authorizing, to create growth opportunities. Bank industry consolidation capturing, and settling merchants’ credit, debit, stored- impacts existing and potential clients in FDC’s service areas, value and loyalty card transactions. A majority of these primarily in Card Issuing Services and Merchant Services. The services are offered through alliance arrangements with Company’s alliance strategy could be impacted negatively as financial institutions. a result of consolidations, especially where the banks involved are committed to merchant processing businesses that The Card Issuing Services segment provides customer compete with the Company. Conversely, if an existing alliance account management services to financial institutions offering bank partner acquires a new merchant business this could branded credit cards, branded debit cards and retail private result in such business being contributed to the alliance. Bank label cards to consumers and businesses. Additionally, the consolidation has led to an increasingly concentrated client output services business provides print mail and embossing base in the industry, resulting in a changing client mix for Card services to clients processing accounts on the Company’s Issuing Services as well as increased price compression. platform and those using alternative platforms. The largest drivers of revenue consist of transaction authorization and 2 0 0 5 F I N A N C I A L S U MMA RY posting, network switching and account management. Significant financial and other measures for the full year ended To achieve its financial objectives, the Company focuses on December 31, 2005 include: internal revenue growth, supplemented by strategic acquisitions. Total revenues increased 5% from 2004 with Payment Services Internal growth is achieved through building its consumer segment revenue growing 10% and Merchant Services segment brands, expanding and diversifying its global distribution revenue growing 7%. Diluted earnings per share from continuing network, and entering into new and strengthening existing operations decreased 8%, most significantly attributable to alliance partner relationships. Internal growth also is driven the 2004 gain on sale of GCA. through increased demand through growth of clients and partners. The Company has long-standing relationships and long-term Cash flows from operating activities decreased 5% to contracts with these clients and partners. The length of the $2,218.7 million, and the Company received proceeds of contracts varies across the Company’s business units, but the $995.6 million from the issuance of long-term debt. During majority are for multiple years. 2005 the Company disbursed $793.7 million for business and portfolio acquisitions and $2,222.7 million to repurchase the Company’s shares. The money transfer agent network increased to over 271,000 locations (including 18,000 Vigo locations), and consumer- to-consumer money transfer transactions increased 23% to 119 million. North America merchant transactions increased 18% to 23 billion. North America issuer transactions increased 16% to 8 billion. Management’s Discussion and Analysis of Financial Condition and Results of Operations 13
  • 16. Management is responsible for establishing and maintaining 2 0 0 5 AC Q U I S I T I O N S AN D A L L I A N C E S adequate internal control over financial reporting as defined The Company acquired 100% of Vigo Remittance Corp., a in Rules 13a-15(f) and 15d-15(f) under the Securities and provider of consumer-to-consumer money transfer services Exchange Act of 1934. As allowed by the SEC, the Company’s to various countries, for approximately $370 million in policy is to not include in management’s assessment of internal October 2005. controls the internal controls of acquired companies in the Other 2005 acquisitions and alliance formations include: year of acquisition if the Company deems that an assessment could not be adequately accomplished in the normal course of June — Formation of a merchant alliance with International business. All acquisitions noted above that closed in 2005 were Card Services (“ICS”), a card issuer and acquirer in the not within the scope of management’s report on internal Netherlands, by purchasing 51% of their merchant acquiring controls over financial reporting. The Company does not deem business; these acquisitions significant, individually or in aggregate, to July — Acquisition of 100% of EuroProcessing International the Consolidated Financial Statements. (“EPI”), a provider of debit and credit card issuing and acquiring processing in nine Central and Eastern European SPIN-OFF OF WESTERN UNION countries; On January 26, 2006 the Company announced its intention to separate the Western Union money transfer business into an August — Formation of a merchant services alliance with independent publicly traded company through a spin-off of BankWest in Australia; 100% of Western Union to FDC shareholders. The spin-off is September — Entered into a merchant services alliance intended to be tax free to the shareholders and completion is with Citibank by acquiring CitiCorp Payment Services Inc., expected in the second half of 2006. At this point the Company a provider of credit and debit card payment processing has not made any decisions regarding its capital structure or services to approximately 15,000 merchant locations; other significant matters. The spin-off is subject to certain conditions, including regulatory approvals, the receipt of a November — Acquired 100% of Austrian Payment Systems favorable tax ruling from the Internal Revenue Service and final Services GmbH (“APSS”), a provider of debit and credit approval by FDC’s Board of Directors. card issuing and acquiring processing, as well as card Upon completion of the spin-off the shareholders will have network operations and terminals and ATM processing; separate ownership interests in FDC and Western Union. Western November — Acquired an approximately 80% interest in Union will consist of FDC’s consumer-to-consumer and consumer- Korea Mobile Payment Services (“KMPS”), a provider of to-business money transfer businesses (including the Western network and terminal interface services to local merchants. Union, Vigo and Orlandi Valuta brands), and related businesses. FDC and Western Union will each be independent and have The Company signed an agreement in December 2005 to separate public ownership, boards of directors and management. acquire Gesellschaft fur Zahlungssysteme (“GZS”), a German To facilitate Western Union’s separation from FDC, the companies processor of cashless, card-based payment transactions. will continue certain existing arrangements during a transition Completion of this transaction is expected to occur in mid 2006. period following completion of the spin-off. The Company signed an agreement in 2005 to create a The Company will incur incremental costs to effect the spin-off. joint venture with Banca Nazionale del Lavoro (“BNL”), to These costs will be included in operating expenses. The Company provide merchant acquiring services for Italian merchants. will identify and disclose these amounts each period through The transaction closed on January 31, 2006, resulting in the date of the spin-off. 49% ownership of the alliance to be accounted for under This report describes FDC as structured and operated in 2005. the equity method of accounting. 14 F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
  • 17. S E G M E N T D I S CU S S I O N MANAGEMENT AND 2 0 0 6 S E G M E NT RE ORG ANI Z ATI ON In November 2005, Charles T. Fote, the Chief Executive Officer, President and Chairman of the Board of Directors of FDC, PAYMENT S ERVICES S EGMENT retired. Henry C. Duques was named the Company’s Chief Payment Services, which primarily is comprised of Western Executive Officer in November and became the Chairman of Union money transfer, continues to focus on international the Board of Directors on January 1, 2006. In connection with this growth by expanding and diversifying its global distribution change in leadership, changes were made to the Company’s network, building the brand and enhancing the consumer senior management and organization of the business. Also, experience, and leveraging channels and diversifying product significant restructuring actions and their related charges were offerings. The Company believes that near and long-term undertaken prior to the end of 2005. Beginning in 2006, the growth potential will come from the expansion of agent locations, chief operating decision maker will make strategic and operating continued growth of the global remittance market, the global decisions with regards to assessing performance and allocating loyalty program and alternative distribution points such as resources based on a new segment structure. A summary of westernunion.com. how the segments will be structured follows: Vigo Remittance Corp., acquired in October 2005, is included in the Payment Services Segment. In the first quarter 2006, Western Union signed an agreement to continue its business Western Union Consumer-to-consumer money transfer businesses and with Grupo Elektra. consumer-to-business money transfer businesses The majority of transaction growth is derived from more mature agent locations as new agent locations contribute only The Western Union segment will represent most of the marginally to revenue growth in the first few years of their businesses that will be part of the spin-off noted above operation. Increased productivity, measured by transactions per location, often is experienced as locations mature, with First Data Commercial Services agents becoming very productive after five years. The Domestic merchant acquiring and processing, debit network Company believes that new agent locations will help drive acquiring and processing, check verification and guarantee, growth by increasing the number of locations available to send and prepaid and receive money. However, the number of send and pay transactions at an agent location can vary significantly due to First Data Financial Institution Services such factors as customer demographics around the location, Domestic customer account management, transaction immigration patterns, the location’s class of trade and hours processing and remittance services for credit, retail and of operation, length of time the location has been offering debit accounts, and output services Western Union services, regulatory limitations and competition. Western Union continues to experience vigorous competition First Data International in the traditional money transfer and bill payment businesses International credit, debit and prepaid card processing, ATM and is encountering expanded competition from banks, ATM and POS processing, driving, acquiring and switching providers and card associations as well as traditional service providers, informal payment networks, web, telephone Integrated Payment Systems payment systems (including mobile phone) and card-based Official check business service providers, as well as overnight mail and courier services. To effectively compete with these new channels Western Union The discussion below addresses the operations of the is developing various service enhancements and new product Company based on how the Company was operated in 2005, offerings in response to the evolving competitive landscape, which is consistent with prior years. The above noted structure including consumer to bank account payout, prepaid services, was effective January 1, 2006. expansion of on-line services and telephone and card-based options. Western Union’s money transfer business to, from, or within a country may be affected by a number of political, regulatory compliance and economic factors. From time to time, transactions within or between countries may be limited or prohibited by law. Additionally, economic or political instability may make money transfers to, from, or within a particular country difficult, as when banks are closed, devaluation of the currency makes it difficult to manage exchange rates or civil unrest makes access to Western Union agent locations unsafe. Emigration patterns, new regulations, changing economic conditions, the geo-political environment, natural disasters, competition and other factors can impact both transactions and revenues. Management’s Discussion and Analysis of Financial Condition and Results of Operations 15
  • 18. The Company’s money transfer and bill payment service (“CPS”). The integration agreement calls for a processing contract businesses are subject to regulation in the U.S. by the federal between the Company and CPS, which is being negotiated. The government and most of the states. In addition, the money processing contract will run for the duration of the alliance. Over- transfer business is subject to some form of regulation in each of sight will be provided through a board on which the owners will the more than 200 countries and territories in which such services be equally represented. The alliance will continue to be accounted are offered. The Company has developed compliance programs for under the equity method of accounting. to monitor regulatory requirements and developments and to In December 2005, the Company sold 20% of the PNC implement policies and procedures to help satisfy these require- Merchant Services alliance (33% of its interest) to The PNC Financial ments. It is important to recognize, however, that the Company’s Services Group, its partner in the alliance. Upon closing of the money transfer network operates through independent agents in agreement the Company owned 40% of the alliance and began most countries and the Company’s ability to control the compliance accounting for it under the equity method of accounting. activities of such agents is limited. The Company continues to enhance Revenues and expense have been retroactively adjusted back compliance programs focused on agent training and monitoring to January 1, 2005 to reflect the alliance as an investment to help satisfy legal and regulatory compliance by its agents. accounted for under the equity method. The number and complexity of regulations around the world There have been developing trends in the competitive land- and the pace at which such regulation is changing, poses a scape whereby card associations are expanding their business significant challenge to the Company’s money transfer business. models. Visa is emerging as a more direct competitor as it A violation of law may result in civil or criminal penalties or a expands its suite of service offerings to merchants and financial prohibition against a money transmitter and/or its agents from institutions while continuing its role in the settlement of Visa providing money transfer services in a particular jurisdiction. In transactions and its ownership of the Interlink branded debit recent years federal and certain state regulatory departments have network. Such services may result in Visa significantly expanding alleged deficiencies with respect to Western Union’s transaction its presence in the merchant acquiring market. reporting and compliance programs. Western Union has reached Merchant Services segment revenues are driven largely by agreements with such regulatory departments without admission the number of transactions (and to a lesser degree, dollar of wrongdoing. The U.S. Department of Treasury has required that volumes); therefore, this segment is the Company’s segment money transmitters conduct due diligence and risk-based moni- which is least insulated from economic slowdowns. Consumers toring of their agents. The Company continues to enhance its continue to increase the use of credit, debit and stored-value regulatory compliance activities to address the requirements of cards in place of cash and checks, with the decrease in use of domestic and international regulations. These additional efforts checks negatively affecting the Company’s check verification increase the Company’s costs of doing business. The Company and guarantee business. The Company expects that if, for believes that the trend toward additional regulation will continue example, consumer-spending increases in correlation to an and that the Company’s compliance with worldwide regulation improved economy, the Company will experience a relatively may provide a competitive advantage in the future. proportionate increase in transactions. Internet payments, although fast growing, continue to account for a small portion of the segment’s transactions. While transactions over the MERCHANT SERV ICES SEGM E N T Merchant Services continues to expand its position in the internet may involve increased risk, these transactions typically credit, signature debit and PIN-debit processing markets generate higher profits for the Company. The Company through the strength of the alliance partners, focused sales continues to enhance its fraud detection and other systems to force efforts and the development of new point-of-sale (“POS”) address such risks. technologies and payment methods. The Company continues to The Company experienced growth in the PIN-debit market expand its merchant alliance program and, as of December 31, in 2005 that exceeded the growth in the credit market and the 2005, there were in excess of 60 participating financial institutions Company expects this growth trend to continue. Trends in worldwide in the alliance program with the addition of 19 partners consumer spending between national, regional and boutique in 2005. As noted above, during 2005 the Company formed alli- merchants impact revenue and operating margins as revenue ances (by acquiring certain assets) with ICS, BankWest and Citibank per transaction and operating margins from national merchants and acquired EPI, APSS and KMPS which provide a presence in the are typically less than regional and boutique merchants. The Netherlands, Norway, Slovakia, Latvia, Lithuania, Australia, segment has historically experienced three to five percent Austria and Korea. The card issuing related portion of the annual price compression on average domestically, with price operating results of EPI and APSS are reflected in the Card compression for the national merchants being higher. As Issuing Services segment. consumers shift spending to national merchants and the Company In connection with the Concord EFS Inc. (“Concord”) merger, experiences additional competition for national merchant contracts, the Company estimated the impact of anticipated terminated results of operations could be negatively impacted if increased contracts at approximately $100 million of Concord’s historic transaction volume is not sufficient to compensate for the lower annualized revenue, and as of December 31, 2005, all clients pricing. The Company currently mitigates this impact through a related to such contracts had deconverted. The contract termi- diverse mix of national, regional and boutique merchants as nations impact both the Merchant Services and Card Issuing well as expense reductions and enhanced product offerings. Services segments. Financial results of the merchant alliance strategy appear In July 2004, JPMorgan Chase (part owner of the Company’s both in the transaction and processing service fee revenue and Chase Merchant Services alliance) merged with Bank One (part equity earnings in affiliates line items of the Consolidated owner of the Company’s Paymentech alliance). In October Statements of Income. As a result of this accounting treatment, 2005, the Company and JPMorgan Chase signed an agreement the effect of a merchant moving from an unconsolidated alliance to integrate the operations of Chase Merchant Services and to a consolidated entity would result in the reduction of Paymentech, under the name of Chase Paymentech Solutions, LLC processing revenue and equity earnings, which would be more 16 F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT
  • 19. than offset by a larger increase in acquiring revenue. The with these businesses. The Company will continue to evaluate opposite would occur with a merchant moving from a consolidated process improvements to reduce costs in 2006 and 2007. entity to an unconsolidated alliance. Such movement of merchants Card Issuing Services continues to focus on converting its may have a minimal impact on net income in an instance where account pipeline, maximizing productivity and system capacity, the unconsolidated alliance is owned 50% by the Company growing through expansion into adjacent markets such as and the consolidated entity is owned 55% (i.e. only a 5% differ- healthcare and making selective acquisitions. During 2005, the ence when considering minority interest expense). Although Company acquired EPI and APSS which provided a presence the net income impact in this instance may be minimal the in Norway, Slovakia, Latvia, Lithuania and Austria. The merchant revenue impact could be significant. The revenue impact would related portion of the operating results of EPI and APSS are be further amplified by merchants that are mostly PIN-debit as reflected in the Merchant Services segment. there would be significant impact to debit network fee revenue In connection with the Concord merger, the Company esti- and no impact to net income as these fees have no margin. mated the impact of anticipated terminated contracts at The purchase and sale of merchant contracts is an ordinary approximately $100 million of Concord’s historic annualized element of the Company’s Merchant Services business, as is revenue, and as of December 31, 2005, all clients related to such the movement of merchant contracts between the Company contracts had deconverted. The contract terminations impact both and its merchant alliances. The Company periodically evaluates the Merchant Services and Card Issuing Services segments. merchant portfolios, both branded and unbranded, and which In June 2005, the Card Issuing Services segment signed a the Company has been unable to distribute to the Company’s long-term processing agreement with Citibank that will expand alliance partners. The Company or a merchant alliance may the Company’s existing relationship to include processing services purchase or sell a portfolio of contracts outright. Other times for the Sears, Roebuck & Co. card portfolios. The extended rela- a partner may purchase the Company’s interest in a merchant tionship will focus on private label and private label co-branded alliance. This gives the partner 100% ownership in the underlying bankcards in addition to the accounts currently processed for merchant contracts as compared to a partial interest in a joint Citibank. The Sears co-branded bankcard and private label port- venture alliance that owns the contracts. Other times the formation folios are expected to convert in the second quarter of 2006. of a merchant alliance involves the sale of an interest in a portfolio The bank consolidation noted above was a contributing of the Company’s merchant contracts to the joint venture factor to the termination and deconversion of several significant partner for cash. Management considers these transactions to credit card processing contracts including FleetBoston, HSBC be in the ordinary course of managing the Company’s business, and JPMorgan Chase. and therefore, the gains from selling these revenue-generating The underlying economic drivers of card issuance are population assets are included within the product sales and other component demographics and employment. New cardholders are predomi- of revenues. nantly people aged 18-24, a demographic segment that has Since the completion of its merger with Concord on been growing at a faster pace than the general population in February 26, 2004, the Company has executed numerous recent years. Strengthening in the economy typically results in an initiatives to integrate Concord into FDC and reorganize improved credit risk profile, allowing card issuers to be more existing FDC operations. The Company identified expenses of aggressive in their marketing campaigns to issue more cards. approximately $130 million and $82 million for the years ended The Company continues to see a shift to the use of PIN-debit December 31, 2005 and 2004, respectively, related to integration cards from credit, signature debit, checks and cash. PIN-debit and reorganization efforts which were recorded in the cost of transactions have been the fastest growing type of transaction. services, selling, general and administrative, restructuring and In January 2006, the Company received notice that Bank of impairments line items of the Consolidated Statements of America will terminate its output services and remittance Income. Approximately 78% and 76% of these expenses were processing agreements with the Company in the second half incurred in the Merchant Services segment, which does not of 2006. Also Wells Fargo Bank notified the Company of its include restructuring and impairments, during the years ended intent to begin in-house processing of a portion of their debit December 31, 2005 and 2004, respectively. These expenses card portfolios beginning in the second half of 2006. The included the cost of personnel who were assigned to work collective impact of these two events is expected to adversely exclusively on the integration or reorganization, as well as a impact Card Issuing Services segment revenue by less than 1% portion of the personnel costs for those who were partially in 2006 and less than 5% on an annualized basis. dedicated to such efforts. Integration and reorganization expenses also included certain internal and contract system ALL OT HER A ND CO RPOR AT E development costs and infrastructure costs. In June 2005, Simpay Limited, the only client of First Data Mobile Payments Limited (formerly Encorus Payments Limited), announced and executed a plan to cease operations. As a CARD ISSUING S ERVICES SEGMENT In November 2005, the Company announced it was performing result, the Simpay structure supporting interoperable mobile an operational review of the credit, retail, and output services payments will not be launched as planned. Based on these businesses in the Card Issuing Services segment in response developments and the completion of a strategic review in to changes in the business environment and the change in the August 2005, the Company significantly reduced the scale of its mix of these businesses over the last several years. The associated operations. These actions and the reduced business Company concluded that review and determined that these outlook led the Company to record restructuring and asset businesses are an integral part of its operations. However, due to impairment charges of approximately $32 million in the third the changing environment and direction of these businesses, and fourth quarters of 2005. The Company continues to assess the Company took significant actions in the fourth quarter the business opportunities around the First Data Mobile including the announced closing of two output services facilities Payments technologies and certain employees continue to and the termination of 780 employees around the world associated develop and sell its solutions. Since the business continues to be Management’s Discussion and Analysis of Financial Condition and Results of Operations 17
  • 20. a going concern certain assets and the cumulative translation from merchants are recorded gross with the associated network adjustment in equity remain on the balance sheet. Additionally, a fee recorded in cost of services. Merchant Services revenues valuation allowance has been recorded on the deferred tax asset include check guarantee and verification fees which are related to the First Data Mobile Payments’ loss on impairment charged on a per transaction basis or as a percentage of the of intangible assets because the likelihood of realizing the face value of the check. Card Issuing Services revenue related future tax benefit is not considered more likely than not at this to credit and retail card processing is comprised primarily of point in time. Both the cumulative translation adjustment and fees charged to the issuer based on cardholder accounts on the tax benefit associated with the impairment of intangible file, both active and inactive. In addition, delivery of output assets could be recognized in a future period if the business services consists of print mail and plastics. Debit network were to be shutdown in its entirety. issuing and processing service fees are typically based on In connection with the formation of the FDGS Holdings, L.P. transaction volumes processed. (“FDGS” formerly eONE Global, L.P) partnership in November Investment income, net — Revenue is derived primarily from 2000, the Company agreed to contribute up to $100 million to interest generated by settlement assets within the Payment FDGS in the event that its contract was renewed on terms Services and Merchant Services segments and realized net gains materially worse than the contract in effect at the time of and losses from such assets. This revenue is recorded net of formation, and have a material adverse effect on the business associated hedges and official check agents’ commissions. of FDGS, subject to certain limitations. During the third quarter Professional services — Revenue is recognized from custom 2005 FDGS extended its contract with Bank of America, and in the fourth quarter 2005, the Company agreed to contribute programming and system consulting services. $35 million to FDGS, its 75% owned subsidiary which the parties Software licensing and maintenance — Software licensing and agree satisfies the initially agreed-to contribution required maintenance revenue is generated primarily from the VisionPLUS related to that contract renewal. The contribution resulted in software in the Card Issuing Services segment and from FDGS a reduction in equity of approximately $9 million. software in All Other and Corporate. In August 2005, the Company sold its remaining interest in Product sales and other — Sales and leasing of POS devices in International Banking Technologies, which was substantially divested in 2001. Results for 2005 include a pretax gain of the Merchant Services segment are the primary drivers of this approximately $8 million from the sale. revenue component, providing a recurring revenue stream. This component also includes incentive payments, contract termination fees, royalty income and gain/loss from the sale of DISCONTINUED OPERAT IONS The July 30, 2004 sale agreement between NYCE and Metavante merchant portfolios, all of which occur less frequently but are Corporation contemplated potential adjustments to the sales considered a part of ongoing operations. price that became estimable in the fourth quarter 2005. The Reimbursable postage and other — This component and the offsetting estimated adjustment to the sales price of $28.2 million was expense caption represent postage, telecommunications and recorded in the fourth quarter 2005 and is presented in discon- similar costs that are passed through to customers principally tinued operations, net of a sale reserve and taxes, on the within the Card Issuing Services segment. Consolidated Statements of Income. Cost of services — This caption includes the costs directly associated COMPON EN TS OF R EVEN UE A N D EX PEN SES with providing services to customers and includes the following: telecommunications costs, personnel and infrastructure costs to The following briefly describes the components of operating develop and maintain applications and operate computer networks revenue and expenses as presented in the Consolidated Statements and associated customer support, PIN-debit network fees, losses of Income. Descriptions of the revenue recognition policies are on check guarantee services and merchant chargebacks, commis- included in Note 1 of the Consolidated Financial Statements. sions paid to money transfer agents, depreciation and amortization expense and other operating expenses. Transaction and processing service fees — Revenues are based on Cost of products sold — These costs include those directly associated a per transaction fee, a percentage of dollar volume processed, accounts on file or some combination thereof. These revenues with product and software sales such as cost of POS devices, represent approximately 88% of FDC’s revenues for the year merchant terminal leasing costs, and software licensing and ended December 31, 2005 and are most reflective of the maintenance costs and associated amortization and depreciation. Company’s core business performance. Payment Services Selling, general and administrative — This caption primarily segment revenue is earned primarily from transaction fees consists of salaries, wages and related expenses paid to sales charged to Western Union consumers sending money transfers. personnel, administrative employees and management as well Merchant Services segment revenue is comprised primarily of as advertising and promotional costs and other selling expenses. fees charged to merchants and processing fees charged to alliances accounted for under the equity method. Merchant discount revenue from credit card and signature debit card transactions acquired from merchants is recorded net of interchange and assessments charged by the credit card associations, while debit network fees from PIN-debit card transactions acquired 18 F I R S T D ATA C O R P O R AT I O N 2 0 0 5 AN N U AL R E P O RT