1. one
Ecolab 2001 Annual Report

2. onecompany
onewor ld
One thing is clear: When it comes to delivering premium
commercial cleaning and sanitizing solutions on a truly global
basis, Ecolab is the one. No other company comes close to
rivaling our worldwide reach or the extraordinary breadth of
products, systems and services we offer. We meet the varied
and specialized needs of thousands of diverse businesses and
institutions in North America, Europe, Asia, Latin America,
Africa, the Middle East – the list of countries in which we do
business reads like an atlas. In 2001, we took decisive actions to
ensure that Ecolab remains No. 1 in the world for many years
to come. This report outlines these actions.
Ecolab 2001 Annual Report
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3. 6
Ecolab 2001 Annual Report
onegoal

4. To e x c e e d c u s t o m e r
expectations e v e r y d a y.
Dedicated. Passionate. Reliable. The
People
men and women of Ecolab are your
partners in success. Around the globe,
we recruit top-notch individuals and
train them to be experts in their field.
Our people are problem-solvers who
never say “never” and always strive for
excellence – nothing less. Your business
Ecolab 2001 Annual Report
is their business, and they are constantly
motivated by their No. 1 concern: You.
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5. 8
Ecolab 2001 Annual Report
oneresul
t

6. per formance
Unbeatable
t i m e a f t e r t i m e.
Powerful. Easy to use. Safer for employees.
Products
Ecolab products and systems are all
these things and more. We combine the
industry’s most advanced chemistry with
cutting-edge dispensing technology.
What you get are offerings that not only
meet your every cleaning and sanitizing
challenge, but uniquely deserve to be
Ecolab 2001 Annual Report
called solutions. And you’ll always get
results you can count on. Guaranteed.
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7. Ecolab 2001 Annual Report
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onepassi
on

8. Creating entirely new
concepts o f c l e a n.
Ingenious. Insightful. Innovative.
Research and Development
Ecolab’s research, development and
engineering experts imagine the
possibilities and make them a reality.
Never content with the status quo,
we strive for constant improvement, so
far earning nearly 2,600 patents world-
wide. And we boast the industry’s most
Ecolab 2001 Annual Report
sophisticated R&D facilities – where
breakthroughs happen every day.
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9. Ecolab 2001 Annual Report
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onepromi
se

10. Expert service
whenever y o u c a l l.
Repairs. Training. Support. The word
Service
“service” encompasses many things.
Only Ecolab does it all. Our skilled
field associates are fast, professional
and trustworthy. They troubleshoot
problems and fix them on the spot.
They teach your employees to properly
use our products and systems. They do
Ecolab 2001 Annual Report
whatever it takes to keep your business
running smoothly – and nobody does
it better.
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11. Ecolab 2001 Annual Report
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onevi
sion

12. Tools to keep
y o u c o n n e c t e d.
Indispensable. State-of-the-art.
Technolog y
Exciting. Ecolab is taking cleaning
and sanitation into the realm of
high technology. From hardware to
software and everything in-between,
we’re putting the most revolutionary
new business tools into the hands of
our associates and customers. We’re
Ecolab 2001 Annual Report
improving results and increasing
efficiency. It’s our competitive edge –
and your secret advantage.
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