9. Usability Tools We Like
• Silverback – Records user face and screen during tests. Mac
laptop, uses built-in camera, records face and screens.
• Morae — Similar to Silverback, but not Mac-only
• Optimal Workshop’s OptimalSort: Open or Closed Card Sorting
• Optimal Workshop’s Treejack: Navigation tree testing “I’d find it
here”
• Optimal Workshop’s Chalkmark: Click tests, produces Heatmaps
• SurveyMonkey: Can embed low- or high-fidelity designs
(wireframes or comps) and ask questions
• Usabilla – Similar to Optimal Workshop’s Chalkmark
• Loop11 — Robust recorded testing with live or existing sites
• 5SecondTest — Free and low-cost quick task-based tests.
• Adobe Acrobat — Send your wireframes and comps and conduct
a “paper prototype” session remotely
14. Reporting Results
• Keep it short
• Top findings w/video highlights
• Showstoppers/Criticality
• Low-hanging fruit
RESOURCES:
• Usability as a Conversation –
Greg Bell
• Why Do Usability Problems go
Unfixed?– Steve Krug and
Caroline Jarrett
15. Firecat Studio
Susan Price, CEO & Chief Strategist
Firecat Studio LLC
918 Nolan #104
San Antonio, TX 78202
210.320.2391 studio
210.872.0445 mobile
susan@firecatstudio.com
http://firecatstudio.com
Firecat Studio on Facebook
@FirecatSue