1. ORGANIZATIONAL BEHAVIOR What is Organisational Behavior

2. Define organizational behavior (OB). Describe what managers do. Explain the value of the systematic study of OB. List the major challenges and opportunities for managers to use OB concepts. Identify the contributions made by major behavioral science disciplines to OB. L E A R N I N G O B J E C T I V E S

3. Describe why managers require a knowledge of OB. Explain the need for a contingency approach to the study of OB. L E A R N I N G O B J E C T I V E S (cont’d)

5. Allocate resources

7. Management Functions Planning Organizing Leading Controlling ManagementFunctions

8. Management Functions (cont’d)

9. Management Functions (cont’d)

10. Management Functions (cont’d)

11. Management Functions (cont’d)

12. 1-1a E X H I B I T Mintzberg’s Managerial Roles

13. 1-1b E X H I B I T Mintzberg’s Managerial Roles (cont’d)

14. 1-1c E X H I B I T Mintzberg’s Managerial Roles (cont’d)

15. Management Skills

17. Enter Organizational Behavior

18. Contributing Disciplines to the OB Field 1-3a E X H I B I T

19. Contributing Disciplines to the OB Field (cont’d) 1-3b E X H I B I T

20. Contributing Disciplines to the OB Field (cont’d) 1-3c E X H I B I T

21. Contributing Disciplines to the OB Field (cont’d) 1-3d E X H I B I T

22. Contributing Disciplines to the OB Field (cont’d) 1-3f E X H I B I T

23. There Are Few Absolutes in OB ContingencyVariables x y

24. Challenges and Opportunity for OB Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service

25. Challenges and Opportunity for OB (cont’d) Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior

26. 1-6 E X H I B I T Basic OB Model, Stage I

27. The Dependent Variables y x

28. The Dependent Variables (cont’d)

29. The Dependent Variables (cont’d)

30. The Dependent Variables (cont’d)

31. The Dependent Variables (cont’d)

32. The Independent Variables Individual-Level Variables Group-LevelVariables OrganizationSystem-LevelVariables IndependentVariables