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Possibilities in the Future Telecom Market….




                                  John W. Strand
                                 www.strandreports.com




Strand Consult
Everybody is talking about innovation….

 Consumer driven innovation, innovation as a
  differentiator on technological innovation –
   the problem is what should we do with all
  this innovation and how will we finance it,
     if there are no business models that can
    transform new functionality and services
                  into hard cash…

Strand Consult
10 taboos in the mobile industry that are hampering business and preventing a
           dynamic development in a sector that needs drive and innovation!

1.    Revenue sharing models for mobile services - we need to move forward from CPA / premium SMS

2.    Mobile services - how do we get consumers to change habits and purchase more advanced services?

3.    Distribution - how should distribution channels be rewarded in the future ?

4.    The mobile broadband - business models -Will mobile operators develop towards being mobile ISPs

5.    The MVNO market - is it small operators or segmented distribution channels?

6.    Outsourcing - what are the operators’ core competencies?

7.    Mobile payments - the future is simple, but many are trying to make it complicated.

8.    Mobile marketing - is the market that big and will it evolve as many optimists are predicting?

9.    Network technologies - we all know GSM and UMTS, but what about all the competing technologies?

10. Mobile market regulation - the regulative authorities and politicians want to regulate the mobile market.


Strand Consult
Classic value chain – 5 main layers - 16 sub-layers




Strand Consult
Operators OPEX & CAPEX va. Net Sales….




Strand Consult
Ericssons Cash flow in 2007 - 188 Billion SEK…..




                         Total salget voksede 4% totalt PS voksede 16%....
Strand Consult
What is their core business…




Strand Consult
Case: Zyb…




Strand Consult
The big boys are expanding…
Facebook is becoming a dating site
Plaxo has been purchased by Comcast
Microsoft has MSNBC & tried to purchase Yahoo
Vodafone is purchasing Zyb.com
Google is a content aggregator
Nokia is offering free music
Skype – what are they and where are they heading?
Youtube – is this a TV station?
Strand Consult
The dream of creating a brand ….




Strand Consult
Brand strategy for 2 - 2.5 - 2.8 - 3G…..


       2G          2.5G      2.8G       3G

 Consumer        Consumer Consumer    Prime segment
 Business        Business Business    Volume segment
                 MVNO     MVNO        MVNO
                          Subbrands   Subbrands
                                      Competitors

Strand Consult
The five SP/BR/MVNO mobile phases
        Copy                Discount                Consolidation            Segmentation            Brand and Retail


    The mobile suppliers   Discount mobile           The Consolidisation      Segmented mobile         The brand phase is
    use same business      suppliers means a         phase is the             suppliers are            characterised by new
    model as MNO’s         shift in paradigm         culmination of the       launched by MNO’s        mobile suppliers that
    The mobile suppliers   The market is very        competition in the       and SP’s                 not have a
    are often MVNO’s       innovate because          discount phase           Focus is on lowering     backgound in the
    The penetration is     discount mobile           The MNO’s are            churn and increase       telecommunications
    relatively low and     suppliers are             forced to lower the      ARPU                     market
    mobile suppliers are   launching new             competition              Increased number of      Not least media
    mainly competing for   products (internet as     MNO’s buy up the         independent              companies, brand
    new mobile             distribution, self        most successfull         segmented mobile         owners and retailers
    customers with high    service, new services     mobile suppliers and     suppliers                Retailers are
    subsidies, rather      etc.)                     are thereby getting      MNO’s use SP’s and       becomming important
    than existing mobile   Many new mobile           more control over the    MVNO’s actively as       customers for MNO’s
    users                  suppliers are stake       market                   extra sales channels     High degree of
    More mobile            on low prices, and the    The positive trends      MNO’s launch own         fragmentation/
    suppliers means        market experiences        from the discount        subbrands                segmentation
    increasing churn       stiff competition and     phase continue –
                           price pressure            lower MoU
                           High penetration          Increasing number of
                           No subsidisation of       discount mobile
                           costumers’ mobile         suppliers are using
                           terminals                 subsidisation to keep
                           Increasing churn          customers and as A
                           Increasing MoU            countermove to
                           caused by the falling     MNO’s subsidisation
                           prices                    strategies




Strand Consult
Case: E-Plus – EBITDA vs. SAC….




Strand Consult
Cost compared to ARPU per customer…
                       Casts                         Procent of ARPU
                 SAC               999,70                    22 %
                 Subsidies         901,10                    20 %
                 Commission         71,74                     2%
                 Marketing          26,90                     1%
                 Distribution      337,70                     7%
                 Network           509,10                     11 %
                 Interconnection   521,80                     11 %
                 Total cost        2368,40            51 % of ARPU*
                 ARPU              4619,51
Strand Consult                               *difference is consequence of VAS
Overview of the five mobile broadband phases

 Phase I: Access for     Phase II: The             Phase III: PC’s are
                                                                            Phase IV: Mass market      Phase V: Change
 the mobile business     young and the             used for mobile
                                                                            – mobile broadband         and fragmentation
 customer                innovative on the         communication and
                                                                            are getting a common       of the market
                         move                      machine to machine
                                                                            item
                                                   communication



Companies with          Mobile internet access     For all age groups,       The market for mobile     The same development
employees in the move   are getting used by        mobile broadband          broadband connections     as we have seen on the
are requiting           them that are on the       access will be as         will be saturated. The    mobile market will we
employees with mobile   move in the city and       common in a wi-fi card    mobile broadband          see on the mobile
internet access         who live out in café’s,                              market will look like     broadband market
                        at friends, at the         Laptops will be sold      the mobile market – all
Employees can then      university                 with mobile internet      people will have a        There will emerge
communicate with the                               access                    mobile phone and a        different terminal
company, customers      These young people                                   mobile broadband          types, ways to see the
and partners            will see it as a natural   Machines will use the     solution                  market, and it will be
                        part of live and will      internet through                                    as defragmented as the
                        perhaps not have a         mobile internet           The market will shift     mobile market
                        cable based internet       solutions in stead of     from being focused on
                        access at home             traditional broadband     acquire new mobile
                                                   solutions or as a         internet customers to
                                                   supplement                preserve them they
                                                                             have
Strand Consult
Mobile broadband – huge prices differences...
                                           Mobile broadband
                                           Denmark               Price (DKK)     Usage
•   Sweden and Finland                     TDC                            na
    are price leaders                      Sonofon                      499      1GB
•   Denmark to see price                   Telia                        299     10GB
                                           3               0,5          199 Unlimited
    erosion shortly as                     3               1,5          299 Unlimited
    resellers enter the                    3               3,0          499 Unlimited
    market
                                           Finland               Price (EUR)     Usage
•   Austria: EUR 7 (DKK                    Sonera
    52 per) month                          Elisa                         9,9   Unlimited
•   Sweden: 35% (and
                                           Norway                Price (NOK)     Usage
    increasing) of mobile                  Telenor                      n.a.
    broadband clients have                 Netcom                       499    Unlimited
    no wireline connection                 Sweden                Price (SEK)     Usage
    (Tele2)                                Telia                        199    Unlimited
•   In Finland, it is 20%                  Tele2                         99    Unlimited
                                           Telenor                      199    Unlimited
                                           3               0,4           99    Unlimited
                                           3         up to 7,2          199    Unlimited




                               16
Case: SFR Quatroplay in france…


50Mb to 250Mb, 10€ more pr. month.
251Mb to 500Mb, 20€ more pr. month.
501Mb to 1Gb, 30€ more pr. month.

Each extra 1 Gb costs 0.10 €

These tariffs are offered for a 24 month
subscription.
It costs 5 Euro extra per month if the
customer chooses a 12 month
subscription.




       Strand Consult
Free IP TV is everywhere……




Strand Consult
Free music and almost free TV…..




Broadband subs:

TeliaSonera       2,368k
Telenor           1,574k
                           Price in Denmark DKK 350 for TV and DKK 259 for Internet
TDC               1,315k

Strand Consult
The reality…
Current heroes/winners….     Yesterdays heroes/winners….




Strand Consult
Case: Telenor – Good intentions, few services ….




Strand Consult
Case: Skype few people, many services….




Strand Consult
The big question– IP or not to IP….…

                         What is the value of a network
       IP Centric        What is the value of infrastructure
                         What is the value of a customer
                         What is the value of traffic
                         What is the value of a Telco brand
                         Regional presence
   Network Centric       Global presence



Strand Consult      If the future services are IP based….
Open vs. Walled garden..….

       Vodafone Live   On the move..
         SK-Korea


                                          Telenor
      3-UK


             WALLED                    OPEN


Strand Consult
”Open garden” value chain – Simultaneous parallel roads…




                    With an ”open garden” value chain, consumers choose the
Strand Consult      providers of mobile services
What to invest in…..

Walled                      Open
Understanding the market    Billing platform
Platforms                   API solution
Services                    Legal aid
Marketing                   Partner Programmes
Employees                   Partners

Product development         Market development
Strand Consult
Open vs. Walled garden….

Walled                    Open
High CAPEX                Low CAPEX
Long production time      Fast production time
High customer knowledge   High market knowledge
Focus on products         Focus on the Market
Few services              Many services

Less dynamic              Very dynamic
Strand Consult
An arms race for the chosen few….




Strand Consult
Vertical vs. Horizontal media products…
                 Old media                                         New media




                             Newspapers




                                                                      Broadband
                                            Magazines


                                                        Internet
                 Radio
         TV




                                                                                  Mobile
                                          Distribution
                         Interaction and payment
Strand Consult
Revenues on Premium services 2006 (2005)


       •Denmark: € 45 millions (36) – 8,33 € by inhabitant in 2006
       •Sweden: € 54 millions (44) – 6,06 € by inhabitant in 2006
       •Finland: € 84 millions (70) – 16,47 € by inhabitant in 2006
       •Norway: € 125 millions (100) – 27,77 € by inhabitant in 2006
       •Baltic: € 31 millions (22) – 3,44 € by inhabitant in 2006




Strand Consult
The importance of sales in the future telco market…
          Services         POS          Coustomers




                     One stop shop




                         Service
Strand Consult         Aggregation
From high expences to... …

  We believe that the succesfull telco’s of the
    future will have few fixed expences and
   utilize a combination of focusses strategy,
  partnerships, as well as diversified business
    models to create traffic in their networks
    and on their platforms. In the end it is all
   about who have most traffic in their billing
     system, not who sends out mosy Press
                    Releases...
Strand Consult
Four main trends from an investor’s point of view…

Innovation is moving from traditional companies to
  smaller and more flexible players

A changed value chain opens a number of new
  business possibilities

Business models based on revenue sharing make it
  easier to build a healthy business

Consolidation continues and continues and continues
Strand Consult
What are they purchasing…

Players                     What are they seeking
Infrastructure players      Innovation
Technology providers        Cross selling
New players media/banks     Market knowledge
Operators                   Distribution
Venture players             Consolidation



  Strand Consult
10 Digital winner tips….
1. Mobile broadband – not via the mobile phone but via our PCs
2. CPA broadband on mobile and ordinary broadband
3. Services that can take advantage of the operators billing systems, networks and
    service platforms
4. Wide distribution, either via handsets or via existing media channels
5. Those that can reduce the operators costs
6. Those that realise that advertising can not finance much in the mobile world
7. Those that can make everyday life easier for end users – mobility is one of
    many subjects in this category
8. People that can think outside the box and that do not pay attention to
    technology providers talking about a bright future
9. Those that do not try to create local copies of global concepts, but instead
    focus on creating unique companies
10. Those that know the difference between innovation and evolution

Strand Consult
Main trends in relation to an exit strategy…

Many companies quickly attain a positive cash flow
Many smaller and medium exits
Few large exits
Few real fiascos if you avoid the ”dreamers”
Innovation becomes valuable
Distribution becomes valuable
Globalisation becomes valuable
Cash flow becomes valuable
The role as consolidator becomes valuable
Strand Consult         The classical virtues will win…
It’s about 44 things....
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models
Business models Business models Business models Business models….

Strand Consult
For more information - Strandreports.com




Strand Consult
                             StrandReports.com

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1. John Strand Ft Oslo

  • 1. Possibilities in the Future Telecom Market…. John W. Strand www.strandreports.com Strand Consult
  • 2. Everybody is talking about innovation…. Consumer driven innovation, innovation as a differentiator on technological innovation – the problem is what should we do with all this innovation and how will we finance it, if there are no business models that can transform new functionality and services into hard cash… Strand Consult
  • 3. 10 taboos in the mobile industry that are hampering business and preventing a dynamic development in a sector that needs drive and innovation! 1. Revenue sharing models for mobile services - we need to move forward from CPA / premium SMS 2. Mobile services - how do we get consumers to change habits and purchase more advanced services? 3. Distribution - how should distribution channels be rewarded in the future ? 4. The mobile broadband - business models -Will mobile operators develop towards being mobile ISPs 5. The MVNO market - is it small operators or segmented distribution channels? 6. Outsourcing - what are the operators’ core competencies? 7. Mobile payments - the future is simple, but many are trying to make it complicated. 8. Mobile marketing - is the market that big and will it evolve as many optimists are predicting? 9. Network technologies - we all know GSM and UMTS, but what about all the competing technologies? 10. Mobile market regulation - the regulative authorities and politicians want to regulate the mobile market. Strand Consult
  • 4. Classic value chain – 5 main layers - 16 sub-layers Strand Consult
  • 5. Operators OPEX & CAPEX va. Net Sales…. Strand Consult
  • 6. Ericssons Cash flow in 2007 - 188 Billion SEK….. Total salget voksede 4% totalt PS voksede 16%.... Strand Consult
  • 7. What is their core business… Strand Consult
  • 9. The big boys are expanding… Facebook is becoming a dating site Plaxo has been purchased by Comcast Microsoft has MSNBC & tried to purchase Yahoo Vodafone is purchasing Zyb.com Google is a content aggregator Nokia is offering free music Skype – what are they and where are they heading? Youtube – is this a TV station? Strand Consult
  • 10. The dream of creating a brand …. Strand Consult
  • 11. Brand strategy for 2 - 2.5 - 2.8 - 3G….. 2G 2.5G 2.8G 3G Consumer Consumer Consumer Prime segment Business Business Business Volume segment MVNO MVNO MVNO Subbrands Subbrands Competitors Strand Consult
  • 12. The five SP/BR/MVNO mobile phases Copy Discount Consolidation Segmentation Brand and Retail The mobile suppliers Discount mobile The Consolidisation Segmented mobile The brand phase is use same business suppliers means a phase is the suppliers are characterised by new model as MNO’s shift in paradigm culmination of the launched by MNO’s mobile suppliers that The mobile suppliers The market is very competition in the and SP’s not have a are often MVNO’s innovate because discount phase Focus is on lowering backgound in the The penetration is discount mobile The MNO’s are churn and increase telecommunications relatively low and suppliers are forced to lower the ARPU market mobile suppliers are launching new competition Increased number of Not least media mainly competing for products (internet as MNO’s buy up the independent companies, brand new mobile distribution, self most successfull segmented mobile owners and retailers customers with high service, new services mobile suppliers and suppliers Retailers are subsidies, rather etc.) are thereby getting MNO’s use SP’s and becomming important than existing mobile Many new mobile more control over the MVNO’s actively as customers for MNO’s users suppliers are stake market extra sales channels High degree of More mobile on low prices, and the The positive trends MNO’s launch own fragmentation/ suppliers means market experiences from the discount subbrands segmentation increasing churn stiff competition and phase continue – price pressure lower MoU High penetration Increasing number of No subsidisation of discount mobile costumers’ mobile suppliers are using terminals subsidisation to keep Increasing churn customers and as A Increasing MoU countermove to caused by the falling MNO’s subsidisation prices strategies Strand Consult
  • 13. Case: E-Plus – EBITDA vs. SAC…. Strand Consult
  • 14. Cost compared to ARPU per customer… Casts Procent of ARPU SAC 999,70 22 % Subsidies 901,10 20 % Commission 71,74 2% Marketing 26,90 1% Distribution 337,70 7% Network 509,10 11 % Interconnection 521,80 11 % Total cost 2368,40 51 % of ARPU* ARPU 4619,51 Strand Consult *difference is consequence of VAS
  • 15. Overview of the five mobile broadband phases Phase I: Access for Phase II: The Phase III: PC’s are Phase IV: Mass market Phase V: Change the mobile business young and the used for mobile – mobile broadband and fragmentation customer innovative on the communication and are getting a common of the market move machine to machine item communication Companies with Mobile internet access For all age groups, The market for mobile The same development employees in the move are getting used by mobile broadband broadband connections as we have seen on the are requiting them that are on the access will be as will be saturated. The mobile market will we employees with mobile move in the city and common in a wi-fi card mobile broadband see on the mobile internet access who live out in café’s, market will look like broadband market at friends, at the Laptops will be sold the mobile market – all Employees can then university with mobile internet people will have a There will emerge communicate with the access mobile phone and a different terminal company, customers These young people mobile broadband types, ways to see the and partners will see it as a natural Machines will use the solution market, and it will be part of live and will internet through as defragmented as the perhaps not have a mobile internet The market will shift mobile market cable based internet solutions in stead of from being focused on access at home traditional broadband acquire new mobile solutions or as a internet customers to supplement preserve them they have Strand Consult
  • 16. Mobile broadband – huge prices differences... Mobile broadband Denmark Price (DKK) Usage • Sweden and Finland TDC na are price leaders Sonofon 499 1GB • Denmark to see price Telia 299 10GB 3 0,5 199 Unlimited erosion shortly as 3 1,5 299 Unlimited resellers enter the 3 3,0 499 Unlimited market Finland Price (EUR) Usage • Austria: EUR 7 (DKK Sonera 52 per) month Elisa 9,9 Unlimited • Sweden: 35% (and Norway Price (NOK) Usage increasing) of mobile Telenor n.a. broadband clients have Netcom 499 Unlimited no wireline connection Sweden Price (SEK) Usage (Tele2) Telia 199 Unlimited • In Finland, it is 20% Tele2 99 Unlimited Telenor 199 Unlimited 3 0,4 99 Unlimited 3 up to 7,2 199 Unlimited 16
  • 17. Case: SFR Quatroplay in france… 50Mb to 250Mb, 10€ more pr. month. 251Mb to 500Mb, 20€ more pr. month. 501Mb to 1Gb, 30€ more pr. month. Each extra 1 Gb costs 0.10 € These tariffs are offered for a 24 month subscription. It costs 5 Euro extra per month if the customer chooses a 12 month subscription. Strand Consult
  • 18. Free IP TV is everywhere…… Strand Consult
  • 19. Free music and almost free TV….. Broadband subs: TeliaSonera 2,368k Telenor 1,574k Price in Denmark DKK 350 for TV and DKK 259 for Internet TDC 1,315k Strand Consult
  • 20. The reality… Current heroes/winners…. Yesterdays heroes/winners…. Strand Consult
  • 21. Case: Telenor – Good intentions, few services …. Strand Consult
  • 22. Case: Skype few people, many services…. Strand Consult
  • 23. The big question– IP or not to IP….… What is the value of a network IP Centric What is the value of infrastructure What is the value of a customer What is the value of traffic What is the value of a Telco brand Regional presence Network Centric Global presence Strand Consult If the future services are IP based….
  • 24. Open vs. Walled garden..…. Vodafone Live On the move.. SK-Korea Telenor 3-UK WALLED OPEN Strand Consult
  • 25. ”Open garden” value chain – Simultaneous parallel roads… With an ”open garden” value chain, consumers choose the Strand Consult providers of mobile services
  • 26. What to invest in….. Walled Open Understanding the market Billing platform Platforms API solution Services Legal aid Marketing Partner Programmes Employees Partners Product development Market development Strand Consult
  • 27. Open vs. Walled garden…. Walled Open High CAPEX Low CAPEX Long production time Fast production time High customer knowledge High market knowledge Focus on products Focus on the Market Few services Many services Less dynamic Very dynamic Strand Consult
  • 28. An arms race for the chosen few…. Strand Consult
  • 29. Vertical vs. Horizontal media products… Old media New media Newspapers Broadband Magazines Internet Radio TV Mobile Distribution Interaction and payment Strand Consult
  • 30. Revenues on Premium services 2006 (2005) •Denmark: € 45 millions (36) – 8,33 € by inhabitant in 2006 •Sweden: € 54 millions (44) – 6,06 € by inhabitant in 2006 •Finland: € 84 millions (70) – 16,47 € by inhabitant in 2006 •Norway: € 125 millions (100) – 27,77 € by inhabitant in 2006 •Baltic: € 31 millions (22) – 3,44 € by inhabitant in 2006 Strand Consult
  • 31. The importance of sales in the future telco market… Services POS Coustomers One stop shop Service Strand Consult Aggregation
  • 32. From high expences to... … We believe that the succesfull telco’s of the future will have few fixed expences and utilize a combination of focusses strategy, partnerships, as well as diversified business models to create traffic in their networks and on their platforms. In the end it is all about who have most traffic in their billing system, not who sends out mosy Press Releases... Strand Consult
  • 33. Four main trends from an investor’s point of view… Innovation is moving from traditional companies to smaller and more flexible players A changed value chain opens a number of new business possibilities Business models based on revenue sharing make it easier to build a healthy business Consolidation continues and continues and continues Strand Consult
  • 34. What are they purchasing… Players What are they seeking Infrastructure players Innovation Technology providers Cross selling New players media/banks Market knowledge Operators Distribution Venture players Consolidation Strand Consult
  • 35. 10 Digital winner tips…. 1. Mobile broadband – not via the mobile phone but via our PCs 2. CPA broadband on mobile and ordinary broadband 3. Services that can take advantage of the operators billing systems, networks and service platforms 4. Wide distribution, either via handsets or via existing media channels 5. Those that can reduce the operators costs 6. Those that realise that advertising can not finance much in the mobile world 7. Those that can make everyday life easier for end users – mobility is one of many subjects in this category 8. People that can think outside the box and that do not pay attention to technology providers talking about a bright future 9. Those that do not try to create local copies of global concepts, but instead focus on creating unique companies 10. Those that know the difference between innovation and evolution Strand Consult
  • 36. Main trends in relation to an exit strategy… Many companies quickly attain a positive cash flow Many smaller and medium exits Few large exits Few real fiascos if you avoid the ”dreamers” Innovation becomes valuable Distribution becomes valuable Globalisation becomes valuable Cash flow becomes valuable The role as consolidator becomes valuable Strand Consult The classical virtues will win…
  • 37. It’s about 44 things.... Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models Business models…. Strand Consult
  • 38. For more information - Strandreports.com Strand Consult StrandReports.com