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Enterprise App Store Best Practices

1

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
An Enterprise App Store
–
–
–
–
–

Delivers applications faster
Improves customer satisfaction
Reclaims unused licenses to avoid purchasing more software
Reduces the cost to support, deliver and maintain applications
Improves operational efficiencies

“By 2017, 25% of enterprises will have an enterprise
app store for managing corporate-sanctioned apps
on PCs and mobile devices.”

Source: Gartner February 2013

2

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Enterprise App Store: Best Practices

1.
2.
3.
4.
5.
6.

3

Focus on the User Experience
Increase Visibility and Control
Stock the Store and Keep it Current
Always Know Your License Position
Reduce, Recycle and Reuse
Don't Operate in a Silo

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Focus on the User Experience
•
•
•
•
•

Keep it simple (UI)
Offer selection and choice
Make the store available 24x7x365
Cut Application Delivery Time
Involve users in the process

It should be quick and easy for
users to get the software they
need to do their jobs.

4

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Increase Visibility and Control
•
•
•
•

Display applications available by Role
Show applications compatible with the device
Automate approvals and keep an audit trail
Identify the most popular and highest rated applications

“…an enterprise app store is as much
a feedback loop as it is a distribution
system. The types of apps downloaded
and used provide important information
as to what types of solutions are of value…”
Source: Gartner September 2012

5

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Stock the Store & Keep it Current
•
•
•
•

Quickly add new apps and updates
Stock applications in different formats
Automate with software packaging
Provide OS installations, updates, and patches

30% of an organization’s applications
require updating, repackaging and
redeployment annually.

6

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
1

Import
application

2a
2b

Create app
listing in app
store

Push app to
deployment
system

APP

App
Packaging
A
P
P

App Store

7

7

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential

Deployment
System
Always Know Your License Position
•
•
•
•

How many you own
How many are allocated
How many are in use
How many are available globally or by group

38% of enterprises indicated that 11%
or more of their applications spend is
associated with applications that are
overused and out of compliance.

Source:

82012 Key Trends in Software Pricing and Licensing Survey with IDCCompany Confidential
© 2014 Flexera Software LLC. All rights reserved. |
1

Import
application

2a
2b

Push app to
deployment
system

APP

Create app
listing in app
store

App
Packaging
A
P
P

3

User
requests app

7

4

9

Deployment
System

End
User

App Store

9

App is
deployed
to device

Check for
license
availability

5

Reserve
license

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential

6

Routed for
Approval/
Approval Granted
Reduce, Recycle and Reuse
•
•
•
•
•

Recycle licenses for unused applications
Lease applications for short term projects
Assess recycling on a product-by-product basis
Build license recycling into the processes
Involve end users in recycling and compliance

56% of enterprises say that 11%
or more of their application spend is
associated with applications that are
under-used.

Source:

10
© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
2012 Key Trends in Software Pricing and Licensing Survey
TM

11

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Don't Operate in a Silo
•
•
•
•
•

12

Communicate with the CMDB and the help desk
Integrate with ERP and procurement systems
Use workflow to automate the process between teams
Provide one store for all application types
Close the loop with users

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Enterprise App Store: Best Practices

 Focus on the User Experience
 Increase Visibility and Control
 Stock the Store and Keep it Current
 Always Know Your License Position
 Reduce, Recycle and Reuse
 Don't Operate in a Silo

13

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential
Next Steps

1
2
3

14

Watch the webinar on YouTube:
http://youtu.be/gRFwuffnta8
Visit the Flexera Software web site:
www.flexerasoftware.com

Contact Flexera to learn more (800) 809-5659
www.flexerasoftware.com/company/about/contact-us/

© 2014 Flexera Software LLC. All rights reserved. | Company Confidential

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Enterprise app store best practices

  • 1. Enterprise App Store Best Practices 1 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 2. An Enterprise App Store – – – – – Delivers applications faster Improves customer satisfaction Reclaims unused licenses to avoid purchasing more software Reduces the cost to support, deliver and maintain applications Improves operational efficiencies “By 2017, 25% of enterprises will have an enterprise app store for managing corporate-sanctioned apps on PCs and mobile devices.” Source: Gartner February 2013 2 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 3. Enterprise App Store: Best Practices 1. 2. 3. 4. 5. 6. 3 Focus on the User Experience Increase Visibility and Control Stock the Store and Keep it Current Always Know Your License Position Reduce, Recycle and Reuse Don't Operate in a Silo © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 4. Focus on the User Experience • • • • • Keep it simple (UI) Offer selection and choice Make the store available 24x7x365 Cut Application Delivery Time Involve users in the process It should be quick and easy for users to get the software they need to do their jobs. 4 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 5. Increase Visibility and Control • • • • Display applications available by Role Show applications compatible with the device Automate approvals and keep an audit trail Identify the most popular and highest rated applications “…an enterprise app store is as much a feedback loop as it is a distribution system. The types of apps downloaded and used provide important information as to what types of solutions are of value…” Source: Gartner September 2012 5 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 6. Stock the Store & Keep it Current • • • • Quickly add new apps and updates Stock applications in different formats Automate with software packaging Provide OS installations, updates, and patches 30% of an organization’s applications require updating, repackaging and redeployment annually. 6 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 7. 1 Import application 2a 2b Create app listing in app store Push app to deployment system APP App Packaging A P P App Store 7 7 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential Deployment System
  • 8. Always Know Your License Position • • • • How many you own How many are allocated How many are in use How many are available globally or by group 38% of enterprises indicated that 11% or more of their applications spend is associated with applications that are overused and out of compliance. Source: 82012 Key Trends in Software Pricing and Licensing Survey with IDCCompany Confidential © 2014 Flexera Software LLC. All rights reserved. |
  • 9. 1 Import application 2a 2b Push app to deployment system APP Create app listing in app store App Packaging A P P 3 User requests app 7 4 9 Deployment System End User App Store 9 App is deployed to device Check for license availability 5 Reserve license © 2014 Flexera Software LLC. All rights reserved. | Company Confidential 6 Routed for Approval/ Approval Granted
  • 10. Reduce, Recycle and Reuse • • • • • Recycle licenses for unused applications Lease applications for short term projects Assess recycling on a product-by-product basis Build license recycling into the processes Involve end users in recycling and compliance 56% of enterprises say that 11% or more of their application spend is associated with applications that are under-used. Source: 10 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential 2012 Key Trends in Software Pricing and Licensing Survey
  • 11. TM 11 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 12. Don't Operate in a Silo • • • • • 12 Communicate with the CMDB and the help desk Integrate with ERP and procurement systems Use workflow to automate the process between teams Provide one store for all application types Close the loop with users © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 13. Enterprise App Store: Best Practices  Focus on the User Experience  Increase Visibility and Control  Stock the Store and Keep it Current  Always Know Your License Position  Reduce, Recycle and Reuse  Don't Operate in a Silo 13 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
  • 14. Next Steps 1 2 3 14 Watch the webinar on YouTube: http://youtu.be/gRFwuffnta8 Visit the Flexera Software web site: www.flexerasoftware.com Contact Flexera to learn more (800) 809-5659 www.flexerasoftware.com/company/about/contact-us/ © 2014 Flexera Software LLC. All rights reserved. | Company Confidential

Notas del editor

  1. .
  2. http://youtu.be/gRFwuffnta8