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1 de 11
..   .
     .
..
.
.
.
. Public Relation:
The management function which evaluates
  public attitudes, & define all the positive &
  negative point of the company to public.
Currently all firm now using PR as integral part
  of the company. Growth rate of PR in India is
  about 20%
.
.
A management function
• Evaluate public attitudes,
• identifies the policies, & procedures of an
  organization with public interest,
• Executes a programme of action to earn
  public understanding & acceptance
Public Relations Management Process
                           .
                        Determination and evaluation of public
.                       attitudes




    PR                  Identification of policies and procedures




                        Development and execution of the
                        program
Traditional PR Perspective
                                 .
                     Customers
.
    Community                                Investors


                    Public Relations
                    Department


    Suppliers                                Government



                     Employees
Determining Public Relations Audiences
                              .
    Internal or Associated        External or Independent
.
      Stockholders and            Educators
      Investors

                                  Governments
      Customers and Clients

      Employees                   Financial Groups

                                  Civic and Business
      Community Members           Organizations

      Vendors and Suppliers       The Media
Communicating With Target Audiences
                             .
    Internal or Associated       External or Independent
.
      Newsletters                Public relations ads

                                 Press releases
      Bulletin boards

      Direct mail                Conferences


      Annual reports             Research reports
•   Credibility
•   Cost Savings
•   Lead Generation
•    Image Building
Mismanagement

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Chap 12,evaluation of PR( Public Relation)

  • 1. .. . . .. . .
  • 2. . . Public Relation: The management function which evaluates public attitudes, & define all the positive & negative point of the company to public. Currently all firm now using PR as integral part of the company. Growth rate of PR in India is about 20%
  • 3. . .
  • 4. A management function • Evaluate public attitudes, • identifies the policies, & procedures of an organization with public interest, • Executes a programme of action to earn public understanding & acceptance
  • 5.
  • 6. Public Relations Management Process . Determination and evaluation of public . attitudes PR Identification of policies and procedures Development and execution of the program
  • 7. Traditional PR Perspective . Customers . Community Investors Public Relations Department Suppliers Government Employees
  • 8. Determining Public Relations Audiences . Internal or Associated External or Independent . Stockholders and Educators Investors Governments Customers and Clients Employees Financial Groups Civic and Business Community Members Organizations Vendors and Suppliers The Media
  • 9. Communicating With Target Audiences . Internal or Associated External or Independent . Newsletters Public relations ads Press releases Bulletin boards Direct mail Conferences Annual reports Research reports
  • 10. Credibility • Cost Savings • Lead Generation • Image Building