1. eAccessibility
in
Qatar
ictQatar
Policy
and
Mada
Support
June
12
2012

2. Mada
Qatar
Assis1ve
Technology
Center
• Established
in
June
2010
• Response
to
UNCRPD
• One
stop
shop
for
people
with
a
disability
to
connect
to
technology
• Any
age
any
need
• Access
to
technology
• Access
to
Digital
Content

3. Mada
Qatar
Assis1ve
Technology
Center
Research
and
Awareness
Development
Consultancy
Advice
Training
Assessment/
Audit
Provision
of
technology

4. eAccessibility
Policy
–
why
?
Ensures
persons
Removes
barriers
with
disabili1es
can
to
accessing
and
use
computers,
mobile
using
ICT
phones,
the
Internet,
products,
services
ATMs
and
and
applica1ons
digital
content
on
an
equal
basis
with
others

5. eAccessibility
Policy
–
why
?
Number
of
people
with
disability:
By
type
of
disability
(Difficulty)
4000
3500
Number
of
people
with
disability
3000
2500
2000
3,402
1500
3,005
2,424
2,355
2,266
1000
1,602
500
1,109
0
Walking
Talking
&
Visual
Self-­‐Care
Remembering
Hearing
Other
Understanding

6. eAccessibility
Policy
–
why
?
Presence
&
Usage
of
ICT
products
in
the
household
Ebook
reader
4
6
Tablet
PC
(iPad/Galaxy
Tab)
23
30
Digital
music
player
/
iPod
27
39
Internet
(on
Mobile
phone)
26
48
Desktop
Computer
49
74
Laptop
57
79
Radio
43
86
Internet
(on
Laptop/
Computer)
64
86
Fixed
line
phone
59
96
Television
89
99
Mobile
phone
75
100
0
10
20
30
40
50
60
70
80
90
100
Ever
Used
by
disabled
person
Present
in
household

7. 5
key
barriers
1. Websites
designed
for
audiences
in
Qatar
are
mostly
not
accessible
by
interna1onal
standards
–
The
World
Wide
Web’s
Consor1um’s
2nd
edi1on
of
Web
Content
Accessibility
Guidelines
level
AA
2. Cri1cal
telecommunica1ons
services
and
suppor1ng
technologies
are
s1ll
needed
by
those
with
disabili1es
–
emergency
services,
public
pay
phones
and
relay
services
are
s1ll
unavailable
3. ATMs
do
not
have
features
to
enable
many
persons
with
disabili1es
to
use
them
independently
4. Assis1ve
Technologies
(ATs)
–
are
not
widely
available
to
persons
with
disabili1es
and
families,
teachers
and
employers
are
not
fully
aware
of
their
benefits
5. Local
digital
content
–
music,
text,
audio,
images
and
video
is
mostly
inaccessible
to
the
those
with
disabili1es
in
Qatar.

8. Adtudes
and
Barriers
–
Vendors
!
“No
one
else
is
asking
for
it”
To
this
we
would
simply
state
that
this
is
a
condi1on
of
this
tender,
and
moreover
you
cannot
ignore
any
legal
or
policy
framework.
“We’re
an
internaOonal
company
and
we
can’t
comply
with
every
naOonal
request”
In
this
case,
the
value
of
standards
is
clear.
You
are
not
asking
for
compliance
to
a
single
set
of
laws
or
policies,
instead
you
are
referring
to
interna1onal
standards
upon
which
most
law
and
policy
is
based.
“We
have
made
a
corporate
decision
to
apply
to
a
single
internaOonal
standard”
In
this
case,
it
is
reasonable
to
ask
which
standards
and
to
ask
for
a
compliance
report
against
those
standards
“We’ll
do
it,
but
it’s
going
to
cost
you”
One
can
choose
to
accept
the
addi1onal
costs,
but
this
will
need
to
be
factored
into
the
total
cost
of
procurement
within
the
compe11ve
dialogue
with
all
those
offering
a
tender.
“Disabled
people
have
never
complained
before.”
Unless
you
have
been
proac1ve
in
seeking
opinions
from
disabled
people,
then
this
would
not
be
a
useful
piece
of
evidence.
It
makes
assump1ons
that
the
person
is
willing
to
complain,
and
in
fact
believes
that
a
complaint
would
be
listened
to,
or
even
that
they
know
how
to
complain.
Moreover,
it
is
reasonable
to
ask:
Have
we
spoken
to
disabled
stakeholders
to
gather
their
opinion?

9. Current
Status
Autumn
2011

10. Website
Accredita1on
March
2012-­‐May
2012
6
1
0

11. Website
Accredita1on
Does the website meet
agreed standards?
Yes No
Award; Develop action plan to
“Access Certified” status address issues
Does the website go beyond Agree plan and
AA standards? “Access Planning” status
Yes
Address issues
Award
re-submit for review
“Access Award” status
No
Agree Action Plan
Address Issues
Re-certify

12. Mada
Support
Review
of
Site
Consultancy
Commitment
Training
Full
Audit

13. Guide
to
Accessible
Websites

14. Contact
us
• Contact:
Mike
Park
Mada,
Qatar
AssisOve
Technology
Center
e-­‐Accessibility
Services
Address:
8th
floor,
Al
Nasr
Tower
B,
Al
Corniche
Road
PO
Box
24230,
Doha,
Qatar
Office
Telephone:
+974
4459
4063
E-­‐mail:
mpark@mada.org.qa
• Website:
www.mada.org.qa

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us
• Twiner
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@madaqatc
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–
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–
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• www.mada.org.qa