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13-1
Part Three
                      SOURCES AND
                    COLLECTION OF DATA



 13-2
McGraw-Hill/Irwin           © 2003 The McGraw-Hill Companies, Inc.,All Rights Reserved.
Chapter Thirteen
       OBSERVATIONAL STUDIES




13-3
Observation

       • Nonbehavioral observation

       • Behavioral observation




13-4
Observation

       Nonbehavioral observation
       • Record analysis
       • Physical condition analysis
       • Process or activity analysis




13-5
Observation

       Behavioral observation
       • Nonverbal analysis
       • Linguistic analysis
       • Extralinguistic analysis
       • Spatial analysis




13-6
Advantages of the Observational Method

       • Collect the original data at the time it
         occurs
       • Secure information that participants
         would ignore because it’s so common it
         is not seen as relevant
       • Only method available to collect certain
         types of data


13-7
Advantages of the Observational Method
                          (cont.)



       • Capture the whole event as it occurs in
         its natural environment
       • Participants seem to accept an
         observational intrusion better than they
         respond to questioning




13-8
Limitations of the Observational Method

       • Observer or recording equipment must
         be at the scene of the event when it
         takes place
       • Slow process
       • Expensive process
       • Most reliable results are restricted to
         information that can be learned by overt
         action or surface indicators

13-9
Limitations of the Observational Method (cont.)

        • Research environment is more likely
          suited to subjective assessment and
          recording of data than to quantification
          of events
        • Limited as a way to learn about the past
        • Cannot observe rationale for actions,
          only actions themselves


13-10
Relationship between
               Observer and Participant

        • Direct or indirect observation
        • Observer’s presence known or
          unknown to the participant
        • Observer is involved or not involved
          with the participant




13-11
Observation Methods

        •   Direct
        •   Indirect
        •   Participant
        •   Simple
        •   Systematic




13-12
Guidelines for Selecting Observers

        • Ability to concentrate in a setting full of
          distractions
        • Ability to remember details of an
          experience
        • Ability to be unobtrusive in the
          observational situation
        • Ability to extract the most from an
          observational study

13-13
Observation Data Collection

        • Who
        • What
          – Event Sampling
          – Time Sampling
        • When
        • How
        • Where


13-14

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Business Research Methods Chap013

  • 2. Part Three SOURCES AND COLLECTION OF DATA 13-2 McGraw-Hill/Irwin © 2003 The McGraw-Hill Companies, Inc.,All Rights Reserved.
  • 3. Chapter Thirteen OBSERVATIONAL STUDIES 13-3
  • 4. Observation • Nonbehavioral observation • Behavioral observation 13-4
  • 5. Observation Nonbehavioral observation • Record analysis • Physical condition analysis • Process or activity analysis 13-5
  • 6. Observation Behavioral observation • Nonverbal analysis • Linguistic analysis • Extralinguistic analysis • Spatial analysis 13-6
  • 7. Advantages of the Observational Method • Collect the original data at the time it occurs • Secure information that participants would ignore because it’s so common it is not seen as relevant • Only method available to collect certain types of data 13-7
  • 8. Advantages of the Observational Method (cont.) • Capture the whole event as it occurs in its natural environment • Participants seem to accept an observational intrusion better than they respond to questioning 13-8
  • 9. Limitations of the Observational Method • Observer or recording equipment must be at the scene of the event when it takes place • Slow process • Expensive process • Most reliable results are restricted to information that can be learned by overt action or surface indicators 13-9
  • 10. Limitations of the Observational Method (cont.) • Research environment is more likely suited to subjective assessment and recording of data than to quantification of events • Limited as a way to learn about the past • Cannot observe rationale for actions, only actions themselves 13-10
  • 11. Relationship between Observer and Participant • Direct or indirect observation • Observer’s presence known or unknown to the participant • Observer is involved or not involved with the participant 13-11
  • 12. Observation Methods • Direct • Indirect • Participant • Simple • Systematic 13-12
  • 13. Guidelines for Selecting Observers • Ability to concentrate in a setting full of distractions • Ability to remember details of an experience • Ability to be unobtrusive in the observational situation • Ability to extract the most from an observational study 13-13
  • 14. Observation Data Collection • Who • What – Event Sampling – Time Sampling • When • How • Where 13-14