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E-Government Hungary 2007
                            Learning from our failures


                                      National
Enviromental and                    Development
infrastructure                         Plan
operative                                                       Regional
programme                                                       Operative
(KIOP)                                   Supporting Operative   Programme
                                         programme              (ROP)
                   Human resource        for economical
                   development           growth
                   Operative programme   (GVOP)
                   (HEFOP)



                                                                  4.thpriority
                                                                  Information
                                                                  society
                                                                  and economics
                                                                  development

                                                     V4DIS - 2008 04.07.Hradec Kralove
                                                             Presenter: Madarász Csaba

                                                     V4DIS Presenter: MadarászKralove
                                                           - 2008 04.07.Hradec Csaba
E-Government Hungary 2007
                       Learning from our failures



       The characteristic of GVOP

    4.3.1 targets the local          
                                         4.3.2. the support for profit
    governments modernisation            us of local muncipalities data
                                         assets

    To achieve client centered
    and service based operation

    reach the CLBPS level 3.
    relevant to the EU
    recommendations at L.G.
                    Priority in amount of funding:
                              80% vs 20%
                                                     Presenter: Madarász Csaba

                                             V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                   Learning from our failures




Some historical facts:
 
  in the first round, 3 big cities/regions has won
 
  In the beginning of planning it has said, that 4-5 pilot cities,
 small regions will have the chance to develop a system
 
  Others would adapt from these systems
 
  The first planned amount of money was 7.6 million E


                                                Presenter: Madarász Csaba

                                         V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
               Learning from our failures




Source after re-planning the project

  ERFA (Sturcutral Funds)       21,50 Million Euros
  Central Government
  resources                     3, 59 Million Euros
  From different
  government resource           3,59 Million Euros
  Total                         28,67 Million Euros

                                            Presenter: Madarász Csaba

                                    V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                 Learning from our failures




Amount of support in 4.3.2:
                              Amount-percentage
     The percentage of
     the support, in
     relation to sum of
     accountable costs                    87,50%
     The minmal and
     maximal ammount of        210 000 - 2100 000
     support                                Euros
     Funding from the
     ERFA                                 75,00%
     Self resource of local
     governments                              0,00%

                                               Presenter: Madarász Csaba

                                      V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                         Some criteria
                     Learning from our failures




Some criteria

    Local governments and their groups were elegible, if they
    represent more than 10,000 as inhabitants

    Related to public services, they will achieve the EU
    recommendations CLBPS level 2 for SMEs

    Those, who has targeted the CLBPS level 4 in any levels could
    have an advanced position




                                                  Presenter: Madarász Csaba

                                          V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                   Learning from our failures




The results of 4.3.1

 
     By the result of the call, various muncipalities,
     districts and newly formed plannig areas (Small
     regions) has enterd to the call with a diverse IT
     infrastructure and knowledge background
 
     From 56 applicants 29 received funding

                                                Presenter: Madarász Csaba

                                        V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
               Learning from our failures


Results on a map




                                            Presenter: Madarász Csaba

                                    V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                      Learning from our failures



Some notes about the enviroment
 
     Small regions are quite newly formed (, muncipalities-
     politicians don't have too much of working experience with
     each other
 
     By the result of area based P.A. Reform, 7 plannig-
     statistical region has birth. The aim is economical
     development, coordination and the receive of EU funds.
     The result is decentralization, tasks and scope of authority
     reorganization.



                                                   Presenter: Madarász Csaba

                                           V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                      Learning from our failures





    Many of them has never managed a complex IT
    development project

    The KET, containing the general rules governing the
    procedures and services of public administration
    authorities has started to put in use recently, put online
    administration affaires on an equal footing with
    traditional administration affairs




                                                   Presenter: Madarász Csaba

                                           V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                      Learning from our failures



Still enviroment issues
 
     Only a few applicant has a continous development
     strategy on IT
 
     The existing systems are heterogenous, sometimes
     binded into one companies development
 
     There is very low level of integration of the systems
 
     The culture of horizontal cooperation is somehow missing
     in most of the local muncipalities
 
     Most of L.G. Has a sadly bad decision making structure

                                                   Presenter: Madarász Csaba

                                           V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                      Learning from our failures



    Challenges for both
    −   Political factors – lack of commitment from the leaders,
        and administration has not “put into picture”
    −   Conecptual problems - there is no support for the
        workers of the L.G., which means, thay have to provide
        a lot of extra during and after working ours from the
        beginning of the project till the end
    −   Fear of loosing autonomy by the local governments
    −   Negotiation and management difficulties
    −   Map chaos for GIS based property applications
                                                   Presenter: Madarász Csaba

                                           V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                       Learning from our failures



    Alternative results
    −   The enviroment has become really unstable for having
        a good deal by the factors mentioned before- both for
        companies and muncipalities
    −   Some core elements of the call (integration) has
        become endangered by the large number of sub-
        contractors
    −   The lack of training at the local gov. level has produced
        an intensive setback for the projects



                                                    Presenter: Madarász Csaba

                                            V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                           Learning from our failures



    Old HR and IT management truths
    −   A few projects piloted is better, than financing a lot with
        medium or small amount of money
    −   Continous IT plan development can help to tackle
        obstacles of later developments
    −   Strong commitment to standards at the beginning could
        be the bridge for later success on interoperability
    −   Making the staff of the L.G. prepared to work in teams,
        horizontally and geographicall is must (in small regional projects).
    −   The training and education in right time of a project
        manager is essential factor of the success of getting what
        you want
                                                           Presenter: Madarász Csaba

                                                   V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                       Learning from our failures



    and again
    −   Politicians also have to learn a bit IT and HR!
    −   Study visits can help to find what to follow and what not
        to
    −   Browsing around and testing applications on the web
        (particularly web 2.0) could help to create human
        friendly applications by non-developer partners (L.G.
        Staff)
    −   Involving expert outsiders is a good investment
    −   Cooperation in the marketing of e-services could be a
        cost reducement factor for L.G.'s.
                                                    Presenter: Madarász Csaba

                                            V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
                     Learning from our failures



    Some extra notes
    −   ASP (appilcation service providers) services could
        be the best, if the small regional differences has
        been investigated before
    −   Building cooperation between small regions in IT is
        better soon
    −   Worth to have a (part-)startegy on e-administration
        introduction
    −   Leadership information and decision support
        systems, knowledge management
                                                  Presenter: Madarász Csaba

                                          V4DIS - 2008 04.07.Hradec Kralove
E-Government Hungary 2007
        Learning from our failures




  Thank you for you attention!
I do welcome the questions now
or later personally or by e-mail at:
        madcs@option.hu


                                     Presenter: Madarász Csaba

                             V4DIS - 2008 04.07.Hradec Kralove

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GVOP E-közigazgatási tapasztalatok - mit kerüljenek el a követők?

  • 1. E-Government Hungary 2007 Learning from our failures National Enviromental and Development infrastructure Plan operative Regional programme Operative (KIOP) Supporting Operative Programme programme (ROP) Human resource for economical development growth Operative programme (GVOP) (HEFOP) 4.thpriority Information society and economics development V4DIS - 2008 04.07.Hradec Kralove Presenter: Madarász Csaba V4DIS Presenter: MadarászKralove - 2008 04.07.Hradec Csaba
  • 2. E-Government Hungary 2007 Learning from our failures The characteristic of GVOP  4.3.1 targets the local  4.3.2. the support for profit governments modernisation us of local muncipalities data assets  To achieve client centered and service based operation  reach the CLBPS level 3. relevant to the EU recommendations at L.G. Priority in amount of funding: 80% vs 20% Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 3. E-Government Hungary 2007 Learning from our failures Some historical facts:  in the first round, 3 big cities/regions has won  In the beginning of planning it has said, that 4-5 pilot cities, small regions will have the chance to develop a system  Others would adapt from these systems  The first planned amount of money was 7.6 million E Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 4. E-Government Hungary 2007 Learning from our failures Source after re-planning the project ERFA (Sturcutral Funds) 21,50 Million Euros Central Government resources 3, 59 Million Euros From different government resource 3,59 Million Euros Total 28,67 Million Euros Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 5. E-Government Hungary 2007 Learning from our failures Amount of support in 4.3.2: Amount-percentage The percentage of the support, in relation to sum of accountable costs 87,50% The minmal and maximal ammount of 210 000 - 2100 000 support Euros Funding from the ERFA 75,00% Self resource of local governments 0,00% Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 6. E-Government Hungary 2007 Some criteria Learning from our failures Some criteria  Local governments and their groups were elegible, if they represent more than 10,000 as inhabitants  Related to public services, they will achieve the EU recommendations CLBPS level 2 for SMEs  Those, who has targeted the CLBPS level 4 in any levels could have an advanced position Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 7. E-Government Hungary 2007 Learning from our failures The results of 4.3.1  By the result of the call, various muncipalities, districts and newly formed plannig areas (Small regions) has enterd to the call with a diverse IT infrastructure and knowledge background  From 56 applicants 29 received funding Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 8. E-Government Hungary 2007 Learning from our failures Results on a map Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 9. E-Government Hungary 2007 Learning from our failures Some notes about the enviroment  Small regions are quite newly formed (, muncipalities- politicians don't have too much of working experience with each other  By the result of area based P.A. Reform, 7 plannig- statistical region has birth. The aim is economical development, coordination and the receive of EU funds. The result is decentralization, tasks and scope of authority reorganization. Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 10. E-Government Hungary 2007 Learning from our failures  Many of them has never managed a complex IT development project  The KET, containing the general rules governing the procedures and services of public administration authorities has started to put in use recently, put online administration affaires on an equal footing with traditional administration affairs Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 11. E-Government Hungary 2007 Learning from our failures Still enviroment issues  Only a few applicant has a continous development strategy on IT  The existing systems are heterogenous, sometimes binded into one companies development  There is very low level of integration of the systems  The culture of horizontal cooperation is somehow missing in most of the local muncipalities  Most of L.G. Has a sadly bad decision making structure Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 12. E-Government Hungary 2007 Learning from our failures  Challenges for both − Political factors – lack of commitment from the leaders, and administration has not “put into picture” − Conecptual problems - there is no support for the workers of the L.G., which means, thay have to provide a lot of extra during and after working ours from the beginning of the project till the end − Fear of loosing autonomy by the local governments − Negotiation and management difficulties − Map chaos for GIS based property applications Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 13. E-Government Hungary 2007 Learning from our failures  Alternative results − The enviroment has become really unstable for having a good deal by the factors mentioned before- both for companies and muncipalities − Some core elements of the call (integration) has become endangered by the large number of sub- contractors − The lack of training at the local gov. level has produced an intensive setback for the projects Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 14. E-Government Hungary 2007 Learning from our failures  Old HR and IT management truths − A few projects piloted is better, than financing a lot with medium or small amount of money − Continous IT plan development can help to tackle obstacles of later developments − Strong commitment to standards at the beginning could be the bridge for later success on interoperability − Making the staff of the L.G. prepared to work in teams, horizontally and geographicall is must (in small regional projects). − The training and education in right time of a project manager is essential factor of the success of getting what you want Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 15. E-Government Hungary 2007 Learning from our failures  and again − Politicians also have to learn a bit IT and HR! − Study visits can help to find what to follow and what not to − Browsing around and testing applications on the web (particularly web 2.0) could help to create human friendly applications by non-developer partners (L.G. Staff) − Involving expert outsiders is a good investment − Cooperation in the marketing of e-services could be a cost reducement factor for L.G.'s. Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 16. E-Government Hungary 2007 Learning from our failures  Some extra notes − ASP (appilcation service providers) services could be the best, if the small regional differences has been investigated before − Building cooperation between small regions in IT is better soon − Worth to have a (part-)startegy on e-administration introduction − Leadership information and decision support systems, knowledge management Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove
  • 17. E-Government Hungary 2007 Learning from our failures Thank you for you attention! I do welcome the questions now or later personally or by e-mail at: madcs@option.hu Presenter: Madarász Csaba V4DIS - 2008 04.07.Hradec Kralove