1. Technical Services
K eeping up with the
latest technologies
can be a full time
job, in fact at Communication
Infrastructure Corporation it is. As our
clients’ businesses grow, they turn to
CIC to keep them on top of the latest
in technically reliable, cost-effective
and scalable solutions.
CIC provides a wide array of technical services for network operators and
enterprise customers. Working with all aspects of the telecommunications
voice and data spectrum, whatever your network configuration needs, CIC
engineers are experts in current technologies. We help operators address
many different technical services without having to stress their current
operations staff. Operators trust in CIC’s expert staff to transition them
quickly and efficiently into new technologies.
s GSM, CDMA, EDGE, GPRS, IDEN, OFDM
s DWDM, Sonet, ATM, SS7
s Wi-Fi (802.11)
s WANs, MANs, VPNs
s Microwave, LMDS, MMDS, Satellite
Core Network
As operators migrate to next generation technologies and high-speed data
services, the core network becomes an increasingly critical component.
New switching platforms are being introduced to handle multiple protocols
and platforms. Multiple transport methods such as fiber, wireless and cable
are being integrated into hybrid networks. CIC personnel are among the
most experienced professionals in the industry, trained in Alcatel, Lucent,
Nortel, Ericsson, Siemens, Cisco and many other vendor’s equipment to
provide an unbiased approach to implementing services that are matched to
a client’s needs.
s Technology Planning (fixed and wireless networks)
s Equipment Engineering
s Power Systems Engineering & Deployment
s Circuit to Packet Design Engineering
2. Technical
services
Transmission, Interconnect FCC Deadlines Circuit to Packet Design
and Capacity Planning Carriers today operate networks with limited and Implementation
workforce. Meeting FCC deadlines for special
Wireless carriers connecting cell sites to Voice over Internet Protocol (VoIP), Voice
requirements can hamper your team’s ability
mobile switching centers and enterprises over ATM (VoATM) and Voice over Packet
to manage the network. You don’t need to let
connecting multiple offices to a network, technologies present unique challenges in
a special project interrupt your core team’s
understand the costs associated with planning and integration to Network
operational responsibilities. CIC staff
interconnection. CIC looks for the most Operators strategies. CIC provides expertise
specialize in key areas such as 911 and LNP. A
economical ways to provide and support for the convergence of
CIC professional whose attention is focused
interconnection between facilities because packet-based networks with the PSTN
on your special project can give you peace of
every dollar saved in this critical link through development and implementation
mind that your deadlines and FCC
represents dollars to the bottom line of of solutions in the carrier environment to
requirements are met without service
your business. CIC understands the support circuit-to-packet telephony
interruptions.
importance of mission critical connections migrations.
and can find the least cost route without s Network Dimensioning & Optimization
s VoIP planning and integration
sacrificing network downtime. s E911 Engineering, Installation & Testing strategies, Real-time Gateway
s Least-Cost Analysis s PSAP Integration Control Protocols
and Implementation s Specifications for TDM voice
s SS7 Engineering & Deployment
s Carrier Interconnect trunking access functions, SS7 &
s Number Portability
Agreement Negotiation call control logic
s Retrofit Transition & Cutovers
s Network Capacity Design Engineering s AIN architectures and services,
s Transport Facilities Engineering SS7 & SCP databases required for
s Carrier, Vendor, Departmental
RF Engineering enhanced services
Coordination From initial design to implementation, radio- s Expertise in development and
frequency (RF) engineering is the foundation integration of call associated service
of any reliable wireless communications logic creation environments.
Outside Plant system. CIC offers complete RF engineering s Convergence solutions to and from
If your project calls for long-range solutions for your wireless communications ATM, FRAME, or VoIP for network
planning, engineering, drafting or network. Our engineers work with you to bearer transport.
recording services, put our CIC engineers to develop or upgrade the wireless system that
s SS7/CLEC Access to Dial IP Networks
work for you. Our expertise in long-range meets the needs of your business. Our RF
planning, improving services, use of fiber engineering department is staffed with s Architecture development to
optics, cable, copper or hybrid networks experienced professionals that are ready to support highly available & fault
will take the quess work out of the project handle all your needs from cellular and PCS tolerant systems
while completing it on time. design through the latest 3G and 4G
technologies for a better performing network
s Fiber and Copper Design
resulting in increased customer satisfaction.
s Verification Audits
s Design and Site Selection
s Buried and Aerial Plant Design
s Interference Analysis &
s Records Screening Frequency Planning
s Propagation Analysis
s Drive Testing, Field Measurements
& Analysis
s Equipment Installation & Maintenance
s Microwave Backhaul Design
& Installation
5385 Hollister Avenue, Suite 110
s Network Testing & Benchmarking
Santa Barbara, CA 93111
s Network Optimization
tel 805.681.5050
toll free 877.558.9257
fax 805.683.9467
www.cicusa.com
3. Microwave Engineering
W ith hundreds of
years of combined
experience in
designing and installing Microwave
Systems, Communication
200 years experience in an industry only decades old
Infrastructure Corporation (CIC) has
Preliminary Design
Our preliminary design service
helped Fortune 100 companies get the helps to determine the
most from low cost, high and medium feasibility of a microwave
network. Preliminary design
capacity networks. CIC offers the incorporates validating path
complete spectrum of turnkey profiles and path feasibility as
well as analyzing site
Microwave design, installation and inventory to locate potential
project management services. Our sites in GIS format. The
preliminary design typically
experience allows us to draw from involves mapping all site
multiple technologies and equipment options and determining
potential microwave paths
vendors to tailor a Microwave solution using Pathloss 4 software to view path profiles.
that best fits your needs. CIC uses one arc second terrain data whenever it is available and owns most
available data throughout North and South America. Unlike three arc second
terrain data used by other companies, one arc second data reflects data
points used by the USGS 7.5 Topographic mapping department. With higher
resolution, path profiles are much more reliable, eliminating rework in the
engineering phase. The preliminary design can help us determine the most
efficient use of all feasible paths using the customer’s sites or any available
site in the region.
Microwave RF Engineering
When it comes to RF Engineering, precision is key. Our field path surveying
teams employ the use of Differential GPS data-collecting equipment, with
centimeter accuracy -- the most accurate in the world -- to ensure system
design. CIC Transmission engineers have performed thousands of path surveys
throughout North and South America. CIC will analyze the microwave path
and identify all ranges of MW beam propagation characteristics, multipath,
refractions, diffraction, and reflections.
Antenna configurations and optimum placement are analyzed to ensure
minimal propagation losses. When CIC conducts microwave path engineering
and installation, the microwave reliability is guaranteed to pass performance
specifications. Our customers have peace of mind that their system is
performing reliably year in and year out.
4. Microwave Engineering
services
Regulatory Installation Maintenance
CIC personnel know the ins and outs of CIC personnel provide a complete installation CIC personnel are available for scheduled
FCC and regulatory issues. Capturing package. Any given installation may require preventive maintenance or for on-demand
difficult spectrum and securing it for multiple components from multiple problem resolution. We can train your
future growth can be an advantage to equipment vendors. Whether it’s power personnel, provide a contract staff of
meeting future capacity requirements for equipment, multiplexing, radio or cutting personnel or simply be your outsourced
any carrier. CIC provides spectrum edge IP equipment, CIC personnel have the resource when the need arises. Our
management beyond the license experience to conduct the installation, experience enables us to anticipate
application. integration and provide a full complement of maintenance requirements, forecast spare
testing to manufacturers’ and customers’ inventory levels and design personnel and
specifications. CIC personnel carry capital budgets.
Site Preparation certifications with all major equipment
CIC provides a full complement of site manufacturers.
preparation services that may be necessary Documentation
for any microwave installation so that the During the project and when installation is
customer can maintain a single point of VENDOR complete, CIC provides full documentation
contact and keep peace of mind that all EQUIPMENT: CERTIFICATIONS: of our customer’s microwave system in
the details are being addressed. Among s Radio Equipment s ADC both electronic and hard copy formats. Our
those services are: s Switching s Alcatel methods ensure our customers have up to
s Lease Negotiations s DACS s Ericsson date records in usable format for easy
s Routing s Harris access to critical information any time it is
s Permit Applications and s
s Power Systems Lucent needed. CIC also maintains backup
Land Use Planning s
s Multiplexing MNI documentation available online to the
s Structural Analysis s Cabling s NEC customer for the life of their system,
s Pressurization s Nokia ensuring that answers are always at our
s Antennas s Nortel customer’s fingertips.
Procurement & Asset s Proxim
Management
Project Management
In keeping with our EF&I strategy, the
CIC provides project management services
customer need not look elsewhere for Testing for every project they undertake. We make
another source of equipment and
CIC engineering staff prepares comprehensive an extra effort to work with the client’s
warehousing. CIC can provide all materials
test plans for new networks to assure full team and other vendors to ensure each
necessary to complete any project. Our
functionality and specification compliance of project’s success. CIC uses a unique and
resource tracking system ensures that all
all equipment involved. We offer this as a proprietary WEB accessible management
materials are ordered, shipped and stored
part of our EF&I range of service or as a tool, accessed from any WEB browser to
as necessary to support any project. CIC is
separate, a la carte offering to provide enable our customers and other vendors to
also capable of storage and tracking of
independent review of other 3rd party work together no matter where they are
customer furnished equipment with live
installers. Additionally, CIC certified field located. CIC project management services
reports showing customers where any piece
personnel will conduct the tests utilizing our eliminates the pitfalls that can impair any
of equipment is at any given time. CIC
own test equipment, or in concert with your project schedule.
equipment pricing is extremely competitive
personnel utilizing your equipment and
because CIC is a channel partner with
training your personnel. Similarly, our
many major manufacturers.
engineers are available to prepare a plan for
Avoiding the “Unknowns”
troubleshooting and remedy of design faults, Our combined experience is more than just
equipment failures and path anomalies. Our a number of years – it the ability of our
expertise and objectivity provides strength team to avoid the unknowns of Microwave
and credibility in resolving disputes with or Services. We’ve seen nearly every type of
among your vendors. system. We’ve deployed nearly every type
5385 Hollister Avenue, Suite 110 of configuration. We’ve encountered – and
Santa Barbara, CA 93111 solved – nearly every type of unknown
scenario. While in many ways this is our
tel 805.681.5050
toll free 877.558.9257 competitive advantage, it is also your
fax 805.683.9467 peace of mind.
www.cicusa.com
5. Network Deployment
W hile it is known
that not all
wireless networks
are the same, neither are the
companies that deploy those
CIC’s site development
professionals have been
trained alongside our
engineering team, which gives
our personnel a complete
understanding of the
networks. Headquartered in Southern relationships between
functional groups. Whether
California, where network deployment
used in conjunction with CIC’s
is arguably the most complicated in engineering team in a turnkey
scenario or individually
the United States, CIC has worked
alongside your own engineers, our
under the most stringent conditions team has the expertise to meet
your build objectives.
to get systems up and running from
scratch. CIC’s deployment
Project Management
professionals have worked throughout
CIC's comprehensive project
the United States with many varieties management services are
designed to promote a positive team atmosphere, a clear set of objectives for
of wireless technology. With offices
staff and proven methods to track progress and encourage common sense
throughout the United States, CIC and effective production. Our customer’s never waste time; they have the
facts they need in simple and meaningful terms. Delays and costs are
deployment teams have the
minimized by eliminating time spent on wasted activities.
comprehensive understanding to s We provide a fully web enabled tracking system for all team members
conceive, design and build your and customers
s Project Schedule Management
network under aggressive time
s Quality Management
constraints.
s Risk Management
s Cost Management
Using CIC’s unique Web Based management reporting and property
management application, our customer’s have online access to all progress
and site information. This online software is available to all CIC customers for
site management, property management, documentation management, asset
management and configuration control.
Site Acquisition
Wireless site acquisition has undergone changes over the last decade. CIC's
site acquisition team has changed with the industry to provide a service that
meets the needs of carriers today. While approaching a rural land owner for
site placement still occurs, the majority of site acquisition activities involves
negotiating with landlords who own tower facilities, rooftop owners who
6. Network Deployment
services
have dealt with carriers in the past or Our Planners are sensitive to the fact that control of cable, connector and radio
coordinating leases under a master they are often the most publicly identifiable installations. CIC Construction Managers
agreement. CIC staff have developed person associated with a project, and they are also trained in performing third party
streamlined procedures to maximize help create and maintain a positive image for sweep test analysis, ground testing and site
efficiency in the site acquisition of wireless the applicant. Researching the trends, audits for configuration management.
facilities and still focus on negotiating the political and social history of the jurisdiction, Construction Managers ensure final
best deals for their customers. We still and establishing personal contacts with staff delivery of the product and services
excel in performing the traditional members and decision-makers, our planners through close coordination with customer
activities, but have developed new work with the community to ensure positive and project staff. These services benefit
techniques for working in the new outcomes for both the community and clients by reducing coordination and
landscape. carrier. communication problems associated with
s Site Identification In coordination with the scientific community hiring multiple contractors. Our
(New raw land, tower properties, and state health departments, we provide a Construction Managers work with the
friendly landowners, municipal comprehensive presentation program that teams to ensure consistent project
districts, rooftops, public lands) provides the latest research in health effects management and a seamless transition.
s Site Identification Packages of radio frequency radiation (RFR) and s Constructability Reviews
electromagnetic radiation (EMF). This
s Title Reports s Site Design
comprehensive presentation, designed for
s Legal Review public hearings and community meetings, s Engineering Management (structural,
s Lease Negotiation helps illustrate the current science of these architectural, soils, environmental)
issues, and debunk common myths and s Power and Telco Coordination
s Drive Test Coordination
sensationalism regarding health effects
s Utility Easements and Right of Ways s Outside Plant
prevalent in our society.
s Entrance Facility Agreements s Material Procurement
s Jurisdictional Analysis
s Procuring existing drawings and s Competitive Bidding
s Land Use Planning
property documents s Construction
s Permit Applications
s Tower Company Coordination s Sweep Testing
s Permit Expediting
s Site Auditing
s Public Hearings
Planning/Zoning s Community Meetings
s Job Closeout
CIC planners are skilled in securing land use
s Expert Testimony
and zoning approvals for any network-
s Preferred Sitting
Architectural
related real estate through research,
CIC provides complete architectural
relationship-building and presentation s Site Design
drawing services for wireless site
skills. CIC staff have worked in more than
s NEPA development. Our services are based on
500 different jurisdictions, including some
short timelines and quick turn around time
of the most sensitive within the United
of redline corrections. We can manage the
States to procure land use permits for Construction Management
redline process for drawing corrections
wireless facilities. CIC Construction Managers are trained to through the web so that managers and
manage all aspects of the site development users alike can conduct redline reviews
and construction process. CIC Construction remotely.
Managers are highly experienced in wireless
s A&E Walks
construction and provide initial
constructability review, site design, s Zoning Drawings
management of engineering services and the s Redline Management Procedures
competitive bidding process. Each manager is
s Construction Drawings
equipped with the tools necessary to manage
contractors on site and provide quality s Photo Simulations
5385 Hollister Avenue, Suite 110 s Building Permits
Santa Barbara, CA 93111
tel 805.681.5050
toll free 877.558.9257
fax 805.683.9467
www.cicusa.com
7. Installation Services
P lug and play. At
Communication
Infrastructure
Corporation (CIC), our goal is to make
our clients feel as if their installation
Installation
Whatever your
telecommunications
infrastructure need is, CIC
personnel have the experience
and certifications to handle
is as simple as plugging a phone into
your installation needs.
an outlet. And while we know it is s Microware Radio
much more complicated than that, s Base Stations
our complete line of services is s Switches
s Fiber Nodes
matched by our 200 years of
s DACS
experience to deliver peace of mind
s MUX
with every installation.
s Routers
s WiFi
s Power Systems
s Integration
s Testing
Documentation
You want the information now and available to your entire team on the
web; standard procedures for CIC installation personnel:
s MOPS
s Online web accessible asset management
for your installed infrastructure
s Close Out Documentation
s Redline Drawings
s Project Photos
s Update Reports
8. Installation
services
Project Management: Installation and
Standard with CIC installations Field Engineering Services
s Project Controls CIC understands a client’s need to get a
s Procurement and Supply Chain product to market quickly, efficiently and
Management reliably. CIC mobilizes field engineers
throughout North, Central and South
s Cost Controls
America to conduct installation and testing
s Schedule Reports of wireless and fixed network components.
s Vendor Coordination CIC employs bi-lingual (English and Spanish)
personnel to meet the needs of deployments
s Real Time Information
in Central and South America. Choose
turnkey or select from our menu of services
CIC provides project management for all to complete any aspect of your job with
projects ensuring the proper flow of qualified industry experts.
information and scheduling allowing
projects to run smoothly. All projects are
MICROWAVE
staffed with a single point of contact to
interface with the customer to ensure s Alcatel
project personnel are performing safely and s NEC
in a manner fitting to the expectations of
s Harris Corp.
our client.
s Microwave Networks, Inc.
s Proxim
s Ericsson
WIRELESS BASE STATION (BTS)
s Lucent
s Nortel
s Nokia
s Ericsson
s Motorola
SWITCH AND FIBER
s Lucent
s Nortel Networks
s Alcatel / Newbridge
s Ericsson
s Tellabs
5385 Hollister Avenue, Suite 110
Santa Barbara, CA 93111
tel 805.681.5050
toll free 877.558.9257
fax 805.683.9467
www.cicusa.com