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Christopher Ryan
Nate Warren
Fusion Marketing Partners
Fusion Marketing Partners is a strategic B2B
                      marketing and sales consultancy that
                      specializes in analyzing and adding value to
                      every part of its clients’ marketing-through-
                      sales processes.
                    Prior to founding FMP, Chris had 25 years of senior
                      marketing experience for national companies like
                      Stellent, Optika, SpringCM, PeopleSoft, Sybase
Chris Ryan - CEO      and Group 1 Software. Voted as Top 100 U.S.
                      Marketer by Target Marketing Magazine. Author
                      of How to Create an Unstoppable Marketing and
                      Sales Machine.
                    Nate Warren is
                     Marketing/advertising/PR writer and editor with
                     20+ years of experience across
                     newspapers, startups and agencies.
Nate Warren – CCO
1. How toGrow Awareness Quickly
2. Pull Marketing vs. Push Marketing –
   when you should use each strategy
3. How to Increase Your Circle of Marketing
   Influence
4. How to Use Social Media Methods to
   Find Buyers and Get Them to Come to
   You
 Much greater levels of marketplace awareness
 Your cost per lead goes down by 40-60%
 Your sales cycle times go down by 25-40%
 Your close rates go up (e.g. 50% or more)
 You will have better results and a more productive
  relationship between sales and marketing

  Note: Your mileage may vary…but it’s always
  good!
Visitor Traffic
                                 Organic Search, Campaigns, Referrals



                                                                        Branding,
                                                                        Awareness,
                                                                        Pull Marketing,
                                                                        Lead Generation
Website Performance
(Converting Visitors To Leads)


                                                                Sales Enablement/Lead
                                                                Nurturing



                                      Sales Opportunities
Pull Marketing          Social Media




Generate More Awareness, Leads and Revenue
Social Media is media that is designed to be
shared through social interaction
(photos, music, blogs, webinars) or social
networks (LinkedIn, Twitter & Facebook).

Pull Marketing is the act of creating interest or
 demand for a specific product or service so
 that consumers request it directly from the
 supplier.
Push Marketing                    Pull Marketing
 Outbound focus               Inbound focus
 Imperative: know more        Imperative: Make your
    about your prospects          prospects know about you
   Sales-driven                 Marketing-driven
   Linear impact                Cumulative impact
   Longer sales cycle           Shorter sales cycle
   Slow feedback cycle          Quick feedback cycle
   Focused on the selling-
                                 Focused on the buying-process
    process
     The Past                      The Future
Yes, but……
1. You have to pick the right social media
   tools
2. You have to spend the necessary time
3. You have to consistently reinforce your
   brand promise
4. You have to stay fresh, relevant and
   educational
Your Circle of Marketing Influence - Today

                           Inner
                           circle
                           Contact
                           list
                           Prospect
                           universe
Your Circle of Marketing Influence - Future

                             Inner
                             circle
                             Contact
                             list
                             Prospect
                             universe
 Reality – not everyone wants your service or product no
matter how valuable.

 Your ”ideal” prospect groups must be separately identified.

 Your “ideal” prospects have these characteristics:
geographic location, type
of business, size of
business, type of industry
or business sector served,
business core values, level
of openness to new ideas and
change, growth potential.
 Identify the gathering points
 Rate the effort necessary to gain visibility
  in those venues
 Rate the potential return
  on investment
 Develop test metrics
 Don’t forget the milestones & metrics
 Don’t start or change too many
  campaigns or items at one time
 Don’t try the shotgun approach – know
  your prospect
 Don’t continue the campaigns that are not
  paying off, but….
 Don’t give up too quickly
 Optimized press releases
 Newsletter & eZines
 Email marketing campaigns
 Webinars
 Virtual events
 Podcasts
 Blogs/VideoBlogs
 Social media
Company A:
SaaS offering, sales cycle is under 30 days, service costs $200 per month. (Budget
    $2,000 per month)
Better Return:
PPC, SEO, Twitter, Webinars, eNews, Email Marketing

Not as Good Return:
MySpace, Facebook, LinkedIn, Ning, Review & Comment Sites, Industry
    Blogs, Download Sites, Pod Casts, Industry Communities, Forums
The Hard Numbers:
     Cost per lead = $105
     Conversion Rate = 15%
     Cost per Sale = $700
     Return on Investment = 3.5 months
     Industry Average ROI = 12 to 18 months
1. Accelerate customer care
2. Build a reputation of expertise
3. Foster more community
4. Create revenue streams
5. Find out what the community is saying
   about your company
6. Generate more brand awareness
7. Gather market research
Use blogging as your first tool.
Use LinkedIn as your second tool.
Use Twitter as your third tool.
Use FaceBook (possibly) as your fourth tool.




                         http://fusionmarketingpartners.com/ebook/
 LinkedIn: 30 minutes per week for your
 updates plus 1-2 hours for follow-up time
 Blogging: 90 minutes per blog post
 Twitter: 15-20 minutes daily
 Reading what others write: 1-5 hours per
 week
   Upper management needs to sell the social media vision
   Marketing platform: consistent message and persistent.
   Social media and the company’s Web presence (website &
    blog) should be merged and deliver a unified, consistent
    message
   Organizations need to be visible through organic search
    results
   Domain and subject matter experts need to participate by
    posting on the blog and texting through the various social
    channels
   Social media point person should develop strategies to
    incorporate the latest features and functions as the social
    networking ecosystem evolves
 Develop a reasonable, attainable,
    sustainable plan
   Fine tune what’s working – stop what’s not
   Consistency is everything
   Original content is the other thing
   You have to enjoy what you’re doing
   You must engage the reader
   Building relationships takes time
   Nobody likes blatant self-promotion
 Don’t join a community just to join
 Don’t join too many communities
 Don’t start a blog one day and forget about it
    the next
   Don’t try to control the conversation
   Don’t overinflate your abilities
   Don’t send messages out so often people
    start to resent the relationship
   Don’t use (abuse) a relationship
“Social media is similar to a snowball. When
  it get’s going it builds and builds. With a
  little bit of luck and a good amount of work,
  your social media campaign will eventually
  create its own circular momentum. When
  that happens, you are off to the races.”
             - Jamie Turner and Reshma Shah
1. Pull marketing and social media
   methods bring buyers to you.
2. Effective utilization builds lead flow
   and decreases blended cost per
   lead.
3. Pull marketing costs 62% less per
   lead than traditional outbound
   marketing (source is HubSpot 2011)
Please connect with me on LinkedIn, follow me on Twitter

Christopher Ryan: http://www.linkedin.com/in/chrisryanfusionmarketing
Twitter: @CRyanFusionMkt


Nate Warren: http://www.linkedin.com/in/natewarren
Twitter: @hectorbravado


 Download all five of today’s FMP presentations at:
  http://fusionmarketingpartners.com/revenuenorth

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Pull Marketing and Social Media Methods - How to Find Buyers and Get Them to Come to You

  • 2. Fusion Marketing Partners is a strategic B2B marketing and sales consultancy that specializes in analyzing and adding value to every part of its clients’ marketing-through- sales processes. Prior to founding FMP, Chris had 25 years of senior marketing experience for national companies like Stellent, Optika, SpringCM, PeopleSoft, Sybase Chris Ryan - CEO and Group 1 Software. Voted as Top 100 U.S. Marketer by Target Marketing Magazine. Author of How to Create an Unstoppable Marketing and Sales Machine. Nate Warren is Marketing/advertising/PR writer and editor with 20+ years of experience across newspapers, startups and agencies. Nate Warren – CCO
  • 3. 1. How toGrow Awareness Quickly 2. Pull Marketing vs. Push Marketing – when you should use each strategy 3. How to Increase Your Circle of Marketing Influence 4. How to Use Social Media Methods to Find Buyers and Get Them to Come to You
  • 4.  Much greater levels of marketplace awareness  Your cost per lead goes down by 40-60%  Your sales cycle times go down by 25-40%  Your close rates go up (e.g. 50% or more)  You will have better results and a more productive relationship between sales and marketing Note: Your mileage may vary…but it’s always good!
  • 5. Visitor Traffic Organic Search, Campaigns, Referrals Branding, Awareness, Pull Marketing, Lead Generation Website Performance (Converting Visitors To Leads) Sales Enablement/Lead Nurturing Sales Opportunities
  • 6. Pull Marketing Social Media Generate More Awareness, Leads and Revenue
  • 7. Social Media is media that is designed to be shared through social interaction (photos, music, blogs, webinars) or social networks (LinkedIn, Twitter & Facebook). Pull Marketing is the act of creating interest or demand for a specific product or service so that consumers request it directly from the supplier.
  • 8. Push Marketing Pull Marketing  Outbound focus  Inbound focus  Imperative: know more  Imperative: Make your about your prospects prospects know about you  Sales-driven  Marketing-driven  Linear impact  Cumulative impact  Longer sales cycle  Shorter sales cycle  Slow feedback cycle  Quick feedback cycle  Focused on the selling-  Focused on the buying-process process The Past The Future
  • 9. Yes, but…… 1. You have to pick the right social media tools 2. You have to spend the necessary time 3. You have to consistently reinforce your brand promise 4. You have to stay fresh, relevant and educational
  • 10. Your Circle of Marketing Influence - Today Inner circle Contact list Prospect universe
  • 11. Your Circle of Marketing Influence - Future Inner circle Contact list Prospect universe
  • 12.  Reality – not everyone wants your service or product no matter how valuable.  Your ”ideal” prospect groups must be separately identified.  Your “ideal” prospects have these characteristics: geographic location, type of business, size of business, type of industry or business sector served, business core values, level of openness to new ideas and change, growth potential.
  • 13.  Identify the gathering points  Rate the effort necessary to gain visibility in those venues  Rate the potential return on investment  Develop test metrics
  • 14.  Don’t forget the milestones & metrics  Don’t start or change too many campaigns or items at one time  Don’t try the shotgun approach – know your prospect  Don’t continue the campaigns that are not paying off, but….  Don’t give up too quickly
  • 15.  Optimized press releases  Newsletter & eZines  Email marketing campaigns  Webinars  Virtual events  Podcasts  Blogs/VideoBlogs  Social media
  • 16. Company A: SaaS offering, sales cycle is under 30 days, service costs $200 per month. (Budget $2,000 per month) Better Return: PPC, SEO, Twitter, Webinars, eNews, Email Marketing Not as Good Return: MySpace, Facebook, LinkedIn, Ning, Review & Comment Sites, Industry Blogs, Download Sites, Pod Casts, Industry Communities, Forums The Hard Numbers: Cost per lead = $105 Conversion Rate = 15% Cost per Sale = $700 Return on Investment = 3.5 months Industry Average ROI = 12 to 18 months
  • 17. 1. Accelerate customer care 2. Build a reputation of expertise 3. Foster more community 4. Create revenue streams 5. Find out what the community is saying about your company 6. Generate more brand awareness 7. Gather market research
  • 18. Use blogging as your first tool. Use LinkedIn as your second tool. Use Twitter as your third tool. Use FaceBook (possibly) as your fourth tool. http://fusionmarketingpartners.com/ebook/
  • 19.  LinkedIn: 30 minutes per week for your updates plus 1-2 hours for follow-up time  Blogging: 90 minutes per blog post  Twitter: 15-20 minutes daily  Reading what others write: 1-5 hours per week
  • 20. Upper management needs to sell the social media vision  Marketing platform: consistent message and persistent.  Social media and the company’s Web presence (website & blog) should be merged and deliver a unified, consistent message  Organizations need to be visible through organic search results  Domain and subject matter experts need to participate by posting on the blog and texting through the various social channels  Social media point person should develop strategies to incorporate the latest features and functions as the social networking ecosystem evolves
  • 21.  Develop a reasonable, attainable, sustainable plan  Fine tune what’s working – stop what’s not  Consistency is everything  Original content is the other thing  You have to enjoy what you’re doing  You must engage the reader  Building relationships takes time  Nobody likes blatant self-promotion
  • 22.  Don’t join a community just to join  Don’t join too many communities  Don’t start a blog one day and forget about it the next  Don’t try to control the conversation  Don’t overinflate your abilities  Don’t send messages out so often people start to resent the relationship  Don’t use (abuse) a relationship
  • 23. “Social media is similar to a snowball. When it get’s going it builds and builds. With a little bit of luck and a good amount of work, your social media campaign will eventually create its own circular momentum. When that happens, you are off to the races.” - Jamie Turner and Reshma Shah
  • 24. 1. Pull marketing and social media methods bring buyers to you. 2. Effective utilization builds lead flow and decreases blended cost per lead. 3. Pull marketing costs 62% less per lead than traditional outbound marketing (source is HubSpot 2011)
  • 25. Please connect with me on LinkedIn, follow me on Twitter Christopher Ryan: http://www.linkedin.com/in/chrisryanfusionmarketing Twitter: @CRyanFusionMkt Nate Warren: http://www.linkedin.com/in/natewarren Twitter: @hectorbravado  Download all five of today’s FMP presentations at: http://fusionmarketingpartners.com/revenuenorth

Notas del editor

  1. Visitor Traffic: Searches on a topic, need, interest, curiosity, or problem. Campaigns: Pay-per-click, banner ads, print ads, public relations. Different campaigns may point to different locations on the website. Referrals: Visitors arriving as a result of clicking on a linkFor our purposes today, think of the website as a sales funnel. Traffic enters at the top, a percentage exits as qualified leads at the bottom.LeeAnn: I’ve seen sales funnels as part of marketing campaigns, but I’ve never thought of a website as a sales funnel itselfYour “Brand” is the place your company occupies in a prospect’s or customer’s mind when he or she thinks about you.