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What Hath Wikipedia
         Wrought:
 Crowds Remaking the News

       Wikisym    Andrew Lih
Gdansk, Poland    http://andrewlih.com
 July 7-9, 2010   Wikipedia/Twitter:
                  Fuzheado
                  Associate professor
                  University of Southern California
                  Annenberg School for Communication and
                  Journalism
Gdansk



Why is Wikisym/Wikimania
       in Gdansk?



          by bored-now@flickr, licensed under Creative Commons Attribution NC License
THE WIKIPEDIA REVOLUTION
                                                                                                  U.S. $ 2 4.9 9


                            HOW A BUNCH OF NOBODIES
                              CREATED THE WORLD’S     “Imagine a world in which every single person
                                                      on the planet is given free access to the sum of
                             GREATEST ENCYCLOPEDIA    all human knowledge. That’s what we’re doing.”
                                                                         —Jimmy Wales



                                                      With more than 2,0 0 0,0 0 0 individual articles on
                                                      everything from Aa! (a Japanese pop group) to
                                                      Zzyzx, California, written by an army of volunteer
                                                      contributors, Wikipedia is the # 8 site on the World
                                                      Wide Web. Created (and corrected) by anyone with
                                                      access to a computer, this impressive assemblage
                                                      of knowledge is growing at an astonishing rate of
                                                      more than 3 0,0 0 0,0 0 0 words a month. Now for the
How a Bunch of Nobodies
 Greatest Encyclopedia
  Created the World’s




                                                      first time, a Wikipedia insider tells the story of how
                                                      it all happened—from the first glimmer of an idea to
                                                      the global phenomenon it’s become.
                                                         Andrew Lih has been an administrator (a trusted
                                                      user who is granted access to technical features)
                                                      at Wikipedia for more than four years, as well as a
 ANDREW LIH




                                                      regular host of the weekly Wikipedia podcast. In The
                                                      Wikipedia Revolution, he details the site’s inception
                                                      in 2 0 01, its evolution, and its remarkable growth,
                                                      while also explaining its larger cultural repercussions.
                                                      Wikipedia is not just a website; it’s a global commu-


                             ANDREW LIH               nity of contributors who have banded together out of
                                                      a shared passion for making knowledge free.



                                                      Featuring a Foreword by Wikipedia founder Jimmy
                                                      Wales and an Afterword that is itself a Wikipedia
                                                      creation.
11
Rundown



Wikipedia health
Impact on news
 A new project



     by bored-now@flickr, licensed under Creative Commons Attribution NC License
Wikipedia’s impact


  ComScore: Top 5
    Alexa: Top 6

Since 2006, overtaken
 NY Times, Amazon,
Fox Interactive, eBay,
  Time Warner sites
    Comscore: Nov 2009 Alexa: Feb 2009

                                   Photo by: victoriapeckham@flickr, Creative Commons
Wikipedia Stats




380 million unique visits a day
   980 million clicks a day
       Source: Wikimedia Foundation, July 2010




                                        Photo by: victoriapeckham@flickr, Creative Commons
Arabic blogosphere
                                    secular reform
       Kuwait
                                                             Egypt


    Levant


                                                               Brotherhood
             Syria

                     Saudi Arabia



                                                     Images courtesy: Morningside Analytics
Images courtesy: Morningside Analytics
Images courtesy: Morningside Analytics
Images courtesy: Morningside Analytics
Arabic blogosphere
                                    secular reform
       Kuwait
                                                             Egypt


    Levant


                                                               Brotherhood
             Syria

                     Saudi Arabia



                                                     Images courtesy: Morningside Analytics
Images courtesy: Morningside Analytics
Images courtesy: Morningside Analytics
The Crowd at work




Given enough eyeballs,
 all bugs are shallow
Wikipedia Culture
  Norms evolving over time
AGF
 IAR
       NPOV
Gen1
Gen2

                     3RR
         Dispute
        resolution
                     RfA CSD
       AGF              Semi-
                      protection
 IAR     NPOV


Gen1
Gen2

                     3RR
        Dispute
       resolution
                    RfA CSD
                                         CSD G1-12
                       Semi-
       AGF
                     protection
                                          CSD R1-3
                                          CSD I1-8
 IAR     NPOV                            CSD C,U,T,P

                       Reliable       BLP       Unsourced
                       sources             nontagged
Gen1                Anonymous article       fair use
                                            images
                        creation
                                  No spoiler tags
                                                       Gen3
Gen2                           Pending                     Gen4
                                        changes
                     3RR                               RfA
        Dispute                                      gauntlet
       resolution
                            CSD                                  Flagged
                                         CSD G1-12              revisions
                       Semi-
       AGF
                     protection
                                          CSD R1-3
                                          CSD I1-8
 IAR     NPOV                            CSD C,U,T,P

                       Reliable       BLP         Unsourced
                       sources             nontagged
Gen1                Anonymous article       fair use
                                            images
                        creation
                                  No spoiler tags
                                                        Gen3
Wikipedia norms


  Policies not necessarily
          additive

Norms depend on entry time
     into community

                Photo by: User:Zzubnik, Creative Commons
Brad Patrick, Wikimedia




 Wikipedia:Five pillars



              Photo by: User:Zzubnik, Creative Commons
Contributors en: Wikipedia
(!!!!"




'!!!!"




&!!!!"

                                                                              '"
                                                                              #!"
                                                                              $'"
                                                                              #!!"
%!!!!"
                                                                              $'!"
                                                                              #!!!"
                                                                              $'!!"
                                                                              #!!!!"

$!!!!"                                                                        $'!!!"




#!!!!"




    !"
    )*+,!%"   )*+,!&"       )*+,!'"   )*+,!("   )*+,!-"   )*+,!."   )*+,!/"
Article “supply”

• Fruit on the ground
  • [[Dog]], [[Music]]
• Low hanging fruit
  • [[History of England]]
• Higher hanging fruit/deletion
  • [[Medical research related to low-carbohydrate diets]]
Articles in en: Wikipedia, Projections

            (#$"
!"##"$%&'




              ("



            '#$"
                                                                                   Higher
              '"                                                                 hanging fruit

            &#$"



              &"
                                                   Low hanging
                                                      fruit
            %#$"



              %"
                          Fruit on
            !#$"
                        the ground

              !"
              )*+,!%"    )*+,!&"   )*+,!'"   )*+,!("   )*+,!$"   )*+,!-"   )*+,!."   )*+,!/"   )*+,!0"   )*+,%!"   )*+,%%"   )*+,%&"   )*+,%'"   )*+,%("
Hypotheses

• Human knowledge always expanding,
  but...

  • Steep exponential curve 2001-2005
    a “catchup” phase to existing
    knowledge
• Will settle into a less dramatic curve,
  even linear?
The Singularity is Not Near: Slowing Growth of Wikipedia (PARC)
Articles in en: Wikipedia, Projections
                        Based on Chi, Suh (PARC Augmented Social Cognition group)


            (#$"
!"##"$%&'




              ("



            '#$"

                                                                                                      Analysis,
              '"
                                                                                                    maintenance,
            &#$"
                                                                                       Higher          news,
                                                                                     hanging fruit popular culture
              &"

                                                   Low hanging
            %#$"
                                                      fruit
              %"
                          Fruit on
            !#$"
                        the ground

              !"
              )*+,!%"    )*+,!&"   )*+,!'"   )*+,!("   )*+,!$"   )*+,!-"   )*+,!."   )*+,!/"   )*+,!0"   )*+,%!"   )*+,%%"   )*+,%&"   )*+,%'"   )*+,%("
User Friendliness
   Editing and Usability
90/9/1 communities



  90% lurkers
 9% contributors
  1% hard core


          Photo by: Susan NYC@flickr, Creative Commons
Editing/saving (WMF)




            Photo by: User:Zzubnik, Creative Commons
Editing followthrough

• Wikitravel: only 5% of those who press
  “edit” actually save
• Wikipedia: 1/5 to 2/5
• WikiHow: 30% with guided editing
• Wikia: WYSIWYG editor >> 50%

 Sources: Jack Herrick, WikiHow; Erik Zachte, Wikimedia Foundation
Wikimania presentations


Why do Editors Leave Wikipedia? A
  Survey of Casual Contributors
   Howie Fung - exit interviews

Trends in Wikipedia Communities
 Ronald Beelaard- activity before
            leaving

                  Photo by: Susan NYC@flickr, Creative Commons
Wikimedia Usability Study



     “Every user in this study struggled
      to get a basic grasp of the editing
      interface... largely failed to make
      edits correctly without repeated
            attempts and efforts”


http://usability.wikimedia.org/wiki/Usability_and_Experience_Study#Feeling_Stupid
                                             Photo by: Susan NYC@flickr, Creative Commons
Losing Ground?



   “But not even our youngest and
  most computer savvy participants
 accomplished these tasks with ease”



http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/
                            Photo by: Stevenfruitsmaak@commons.wikimedia, Creative Commons generic 2.5
Example: Wikia Muppet Wiki page
Example: Editing in MediaWiki markup mode
Example: Editing in Wikia-developed WYSIWYG mode
Example: Editing in WYSIWYG not always possible
Ideas




Guillaume Paumier, Cormac Lawler,
  Ariel Glenn, Panagiota Alevizou




                  Photo by: Susan NYC@flickr, Creative Commons
Scenarios


    Slow steady quality decline
 Pending changes, quality increase
Inability to update in timely manner
  Trickling in of spam, POV, non-
          neutral content
Wikipedia Lessons




How has “the crowd” become
 part of the news process?
User generated content




 Audience-created media
           vs
Community-curated works
Citizen journalists




Are bloggers journalists?
 Some are, most aren’t.
Pro-Am Journalism?
                 Amateur    Professional
                standards    standards


Noncommercial
  (amateur)



 Commercial
   (pro)
Pro-Am Journalism?
                   Amateur       Professional
                  standards       standards

                Most blogs and
Noncommercial      usergen
  (amateur)        content



 Commercial
   (pro)
Pro-Am Journalism?
                   Amateur       Professional
                  standards       standards

                Most blogs and
Noncommercial      usergen
  (amateur)        content



 Commercial
   (pro)
Pro-Am Journalism?
                   Amateur       Professional
                  standards       standards

                Most blogs and
Noncommercial      usergen
  (amateur)        content



 Commercial
   (pro)
Pro-Am Journalism?
                   Amateur       Professional
                  standards       standards

                Most blogs and
Noncommercial      usergen
  (amateur)        content



 Commercial
   (pro)
Pro-Am Journalism?
                   Amateur       Professional
                  standards       standards

                Most blogs and
Noncommercial      usergen
  (amateur)        content



 Commercial
   (pro)
OpenStreetmap



Like Wikipedia of maps
Contribute GPS “trails”
 and traces to project
  Creative Commons
        license
OpenStreetmap
OpenStreetmap - Haiti

                                                        Using:
                                                     Yahoo imagery
                                                       CIA maps
                                             AFTER      GeoEye




                 BEFORE




http://brainoff.com/weblog/2010/01/14/1518
Content Creation vs Curation




 Works
Creation




              Works Curation
Content Creation vs Curation




 Works
Creation




              Works Curation
Content Creation vs Curation




 Works
Creation




              Works Curation
Content Creation vs Curation




 Works
Creation




              Works Curation
Content Creation vs Curation




 Works
Creation




              Works Curation
Lostpedia




Wikipedia-like reference
to the popular TV show
   Original research/
   theories welcome!
Dan Gillmor



   Journalism is no longer a
              lecture.
      It is a conversation
Lawrence Lessig


      “weirdly totalitarian”
    communications of the
     20th century yields to
         “read/write”
Leo Laporte, TWiT

     Mass media is not
    natural to the human
         condition...
    An artifact of a certain
      technological age
Jay Rosen



     The people, formerly
    known as the audience
Information Pyramid


      wisdom



     knowledge



     Information



        data
Information Pyramid

               ?
            wisdom


  context, historical analysis
           knowledge

 press releases, live coverage,
            photos
          Information

 sports stats, weather metrics,
            financial
               data
Impact of Internet Media

                 ?
              wisdom


    context, historical analysis
             knowledge

   press releases, live coverage,
              photos
            Information


     sports, weather, financial
               data
Impact of Internet Media

                                 ?
                              wisdom


                    context, historical analysis
                             knowledge

                   press releases, live coverage,
  commodity                   photos
user generated              Information
multiple sources
                     sports, weather, financial
                               data
Journalism Values

                                 ?
                              wisdom


                    context, historical analysis
                             knowledge

                   press releases, live coverage,
  commodity                   photos
user generated              Information
multiple sources
                     sports, weather, financial
                               data
Journalism Values

            editing
                                      ?
          research
         storytelling              wisdom
           curation
                         context, historical analysis
                                  knowledge

                        press releases, live coverage,
  commodity                        photos
user generated                   Information
multiple sources
                          sports, weather, financial
                                    data
Journalism Values

            editing                                         fairness
                                      ?
          research                                         accuracy
         storytelling              wisdom                   balance
           curation                                      transparency
                         context, historical analysis
                                  knowledge

                        press releases, live coverage,
  commodity                        photos
user generated                   Information
multiple sources
                          sports, weather, financial
                                    data
Wikipedia and the News


"Trying to determine what
is going on in the world by
reading newspapers is like
trying to tell the time by
watching the second hand
of a clock."
        -Ben Hecht
Values




What is true or credible?
 Arbiters, processes,
        systems
Working the crowd




     Content...
creation vs curation
Citizen Journalists




      CNN iReport
  YouTube, Ustream.tv
   Flickr, Wikimedia
       Commons

Creative Commons Attribution Sharealike 3.0 Wikimedia User:Didoundp
Crowdsourcing - Discrete tasks



      Open Streetmap
     NASA Clickworkers
       Guardian UK
      TPM Muckraker
NASA Clickworkers


        Volunteers,
     identifying and
      classifying the
      age of craters
         on Mars


http://en.wikipedia.org/wiki/Clickworkers
Clickworkers vectorizing craters


             “accomplished in a week
              what a single graduate
               student would have
                 needed a year to
                    complete”

The Future of the Internet--And How to Stop It by Jonathan Zittrain
Crowdsourcing - Document dump



     UK expenses scandal
         (Guardian)

      US DOJ attorneys
      (TPM Muckraker)
UK Parliament expenses scandal



              20,000
            volunteers
           comb through
          PDF documents


http://www.niemanlab.org/2009/06/four-crowdsourcing-lessons-from-the-guardians-spectacular-expenses-scandal-experiment/
Guardian experiences


 Your workers are unpaid, so
        make it fun.
Speed: use a framework, Django
  Burst: have servers ready -
         Amazon EC2
Wisdom of Crowds
(James Surowiecki)



   Diversity
 Independence
Decentralization
  Aggregation


               Photo by: victoriapeckham@flickr, Creative Commons
Wisdom of Crowds Online
(Derek Powazek, SXSW2009)



 Small simple tasks
Large diverse groups
Design for selfishness
 Result aggregation


                 Photo by: iskanderbenamor@flickr, Creative Commons
Wikinews difficulties




Complex narrative writing
Hyperlocalized knowledge
   Deadline-oriented


                    Photo by: iskanderbenamor@flickr, Creative Commons
Attorneys scandal


                   TPM Muckraker readers
                  combed thru 3,000 emails
                    In hours, crowd ID’ed
                  “compromising passages”
                 Result: MSM news stories,
                         Polk Award

http://www.npr.org/templates/story/story.php?storyId=9083501
Theme Park Insider




 Early whistleblower site
Report accidents, first-hand
  accounts, photos to TPI


    http://www.ojr.org/ojr/stories/070731niles/
Robert Niles (Theme Park Insider)



          “Crowdsouring...
         will stand along the
      traditional ‘big three’ of
    interviews, observation and
       examining documents”

        http://www.ojr.org/ojr/stories/070731niles/
Journalism Values

   editing                                         fairness
                             ?
 research                                         accuracy
storytelling              wisdom                   balance
  curation                                      transparency
                context, historical analysis
                         knowledge

               press releases, live coverage,
                          photos
                        Information


                 sports, weather, financial
                           data
Clay Shirky



  The problem is filter failure,
   not information overload
A new model for
understanding the crowd,
 creation and curation
Understanding
                      Content | Curation
...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
sports, weather,
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                          Content   Curation
                                               Crowd/
                                              Audience


                      Content | Curation     Corporate/
                                                  Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
sports, weather,
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                            Content   Curation
                                                 Crowd/
                                                Audience


                      Content | Curation       Corporate/
                                                    Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                            Content   Curation
                                                 Crowd/
                                                Audience


                      Content | Curation       Corporate/
                                                    Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                            Content   Curation
                                                 Crowd/
                                                Audience


                      Content | Curation       Corporate/
                                                    Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                        Content   Curation
                                                             Crowd/
                                                            Audience


                      Content | Curation                   Corporate/
                                                                Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
                                               Wikipedia

sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                        Content   Curation
                                                             Crowd/
                                                            Audience


                      Content | Curation                   Corporate/
                                                                Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
                                               Wikipedia

sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                        Content   Curation
                                                             Crowd/
                                                            Audience


                      Content | Curation                   Corporate/
                                                                Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
                                               Wikipedia

sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                  Content   Curation
                                                                       Crowd/
                                                                      Audience


                      Content | Curation                             Corporate/
                                                                          Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                  Content   Curation
                                                                       Crowd/
                                                                      Audience


                      Content | Curation                             Corporate/
                                                                          Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                  Content   Curation
                                                                       Crowd/
                                                                      Audience


                      Content | Curation                             Corporate/
                                                                          Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker
                                      s


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open
                                      s                              Streetmap


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open
                                      s                              Streetmap


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open
                                      s                              Streetmap


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open
                                      s                              Streetmap


Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM
                                      s                              Streetmap Muckraker
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM
                                      s                              Streetmap Muckraker
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM
                                      s                              Streetmap Muckraker
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM
                                      s                              Streetmap Muckraker
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM    ThemePark
                                      s                              Streetmap Muckraker Insider
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM    ThemePark
                                      s                              Streetmap Muckraker Insider
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM    ThemePark
                                      s                              Streetmap Muckraker Insider
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Understanding
                                                                                         Content   Curation
                                                                              Crowd/
                                                                             Audience


                      Content | Curation                                    Corporate/
                                                                                 Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                                  CNN
                                               Wikipedia
                                                           iReport
sports, weather,
financial

data                                 NASA
                                 Clickworker                            Open      TPM    ThemePark
                                      s                              Streetmap Muckraker Insider
                                                                               attorneys
                                                                                scandal
Credit: Andrew Lih, University of Southern
California
Impact of Internet Media

                 ?
              wisdom


    context, historical analysis
             knowledge

   press releases, live coverage,
              photos
            Information


     sports, weather, financial
               data
News industry

  Journalism not doomed but
  it is shifting to a permanent
      disruptive beta mode

   Fortune at the top of the
          pyramid
Journalism Values

   editing                                         fairness
                             ?
 research                                         accuracy
storytelling              wisdom                   balance
  curation                                      transparency
                context, historical analysis
                         knowledge

               press releases, live coverage,
                          photos
                        Information


                 sports, weather, financial
                           data
Journalism’s problems




   Journalism is not
     stenography.
       Too often it is.


  http://www.ojr.org/ojr/stories/070731niles/
Wikipedia relevance




     WP:V and WP:RS
What if the sources aren’t
 checking themselves?


   http://www.ojr.org/ojr/stories/070731niles/
Sources and facts


  Military commentators
         (MSNBC)
  Irresponsible reporting
          (FOX)
Sunday Morning talk shows
          (NBC)
http://www.politifact.com/subjects/abc-news-week/
Sources and facts



  Meet The Press, David
        Gregory:
"People can fact-check 'Meet
  the Press' every week on
      their own terms."
WikiFactCheck.org




Adapt the fact checking
 culture of Wikipedia,
  {{citationneeded}}



  http://www.ojr.org/ojr/stories/070731niles/
Kevin Drum: Bush v Kerry
Kevin Drum: Bush v Kerry
WikiFactCheck.org



 Garbage in, garbage out
Templates/examples exist
 Apply the wiki method/
      community
Understanding
                      Content | Curation
...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
sports, weather,
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                          Content   Curation
                                               Crowd/
                                              Audience


                      Content | Curation     Corporate/
                                                  Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information
sports, weather,
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                                      Content   Curation
                                                           Crowd/
                                                          Audience


                      Content | Curation                 Corporate/
                                                              Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                  Wikipedia

sports, weather,
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                                      Content   Curation
                                                           Crowd/
                                                          Audience


                      Content | Curation                 Corporate/
                                                              Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                  Wikipedia

sports, weather,
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                                      Content   Curation
                                                           Crowd/
                                                          Audience


                      Content | Curation                 Corporate/
                                                              Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                  Wikipedia

sports, weather,
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                                      Content   Curation
                                                           Crowd/
                                                          Audience


                      Content | Curation                 Corporate/
                                                              Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                  Wikipedia

sports, weather,
                                 WikiFactCheck
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                                      Content   Curation
                                                           Crowd/
                                                          Audience


                      Content | Curation                 Corporate/
                                                              Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                  Wikipedia

sports, weather,
                                 WikiFactCheck
financial

data

Credit: Andrew Lih, University of Southern
California
Understanding
                                                                      Content   Curation
                                                           Crowd/
                                                          Audience


                      Content | Curation                 Corporate/
                                                              Govt




...
wisdo
m
context, historical
analysis
knowledge
press releases, live coverage,
photos

Information                                  Wikipedia

sports, weather,
                                 WikiFactCheck
financial

data

Credit: Andrew Lih, University of Southern
California
WikiFactCheck.org




Garbage in, garbage out
Andrew Lih
                                                                                                                                      andrew@andrewlih.com
                                                                                           THE WIKIPEDIA REVOLUTION
                                                                                                                                        Twitter: Fuzheado

cle              disc ussion                 view sourc e                history                                                                                                            U.S. $ 2 4.9 9



pedia Revolution                                                                                                      HOW A BUNCH OF NOBODIES
 pedia, the free encyclopedia                                                                                           CREATED THE WORLD’S     “Imagine a world in which every single person
navigation, search                                                                                                                              on the planet is given free access to the sum of

s article is about the book. For the different, similar terms related to Wikipedia, see
                                                                                                                       GREATEST ENCYCLOPEDIA    all human knowledge. That’s what we’re doing.”
                                                                                                                                                                   —Jimmy Wales
 ipedia (terminology).
 Wikipedia’s non-encyclopedic visitor introduction, see Wikipedia:About.

                                                                                                                                                With more than 2,0 0 0,0 0 0 individual articles on
 Revolution (pronunciation         ) is the story of the free, [1] multilingual ency-
roject supported by the non-profit Wikimedia Foundation. The website’s name
                                                                                                                                                everything from Aa! (a Japanese pop group) to

anteau of the words wiki (a technology for creating collaborative websites) and                                                                 Zzyzx, California, written by an army of volunteer
dia. Wikipedia’s 1 0 million articles have been written collaboratively by volun-                                                               contributors, Wikipedia is the # 8 site on the World
nd the world, and almost all of its articles can be edited by anyone who can                                                                    Wide Web. Created (and corrected) by anyone with
 Wikipedia website. [2] Launched in 2 0 0 1 by Jimmy Wales and Larry Sanger, [3] it                                                             access to a computer, this impressive assemblage
y the largest and most popular[1] general reference work on the Internet. [4][5][6]                                                             of knowledge is growing at an astonishing rate of
edia Revolution traces Wikipedia’s phenomenal success back to its roots, and                                                                    more than 3 0,0 0 0,0 0 0 words a month. Now for the
                                                                                          How a Bunch of Nobodies
                                                                                           Greatest Encyclopedia
                                                                                            Created the World’s




e people who have contributed to its stated mission of giving every single person
                                                                                                                                                first time, a Wikipedia insider tells the story of how
s to the sum of all human knowledge.
                                                                                                                                                it all happened—from the first glimmer of an idea to
                                                                                                                                                the global phenomenon it’s become.

e Introduction to The Wikipedia Revolution                                                                                                         Andrew Lih has been an administrator (a trusted

 edia founder, Jimmy Wales                                                                                                                      user who is granted access to technical features)
                                                                                                                                                at Wikipedia for more than four years, as well as a
                                                                                           ANDREW LIH




                                                                                                                                                regular host of the weekly Wikipedia podcast. In The
ow, it’s hard not to use the Internet without experiencing Wikipedia in                                                                         Wikipedia Revolution, he details the site’s inception
s and surfing. It has become an incredibly useful Internet resource in                                                                           in 2 0 01, its evolution, and its remarkable growth,
nguages. Yet when you use Wikipedia, you may not understand the                                                                                 while also explaining its larger cultural repercussions.
phy behind it.                                                                                                                                  Wikipedia is not just a website; it’s a global commu-
book tells the story of how Wikipedia began and evolved from a traditional
pedia into the intricate global community that it is today.                                                            ANDREW LIH               nity of contributors who have banded together out of
                                                                                                                                                a shared passion for making knowledge free.


                          ISBN: 978-1-4013-0371-6
                                                                                                                                                Featuring a Foreword by Wikipedia founder Jimmy
                                                                                                                                                Wales and an Afterword that is itself a Wikipedia
                                                                                                                                                creation.
What Hath Wikipedia
         Wrought:
 Crowds Remaking the News

       Wikisym    Andrew Lih
Gdansk, Poland    http://andrewlih.com
 July 7-9, 2010   Wikipedia/Twitter:
                  Fuzheado
                  Associate professor
                  University of Southern California
                  Annenberg School for Communication and
                  Journalism

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What Hath Wikipedia Wrought? Crowds remaking the news

  • 1. What Hath Wikipedia Wrought: Crowds Remaking the News Wikisym Andrew Lih Gdansk, Poland http://andrewlih.com July 7-9, 2010 Wikipedia/Twitter: Fuzheado Associate professor University of Southern California Annenberg School for Communication and Journalism
  • 2. Gdansk Why is Wikisym/Wikimania in Gdansk? by bored-now@flickr, licensed under Creative Commons Attribution NC License
  • 3. THE WIKIPEDIA REVOLUTION U.S. $ 2 4.9 9 HOW A BUNCH OF NOBODIES CREATED THE WORLD’S “Imagine a world in which every single person on the planet is given free access to the sum of GREATEST ENCYCLOPEDIA all human knowledge. That’s what we’re doing.” —Jimmy Wales With more than 2,0 0 0,0 0 0 individual articles on everything from Aa! (a Japanese pop group) to Zzyzx, California, written by an army of volunteer contributors, Wikipedia is the # 8 site on the World Wide Web. Created (and corrected) by anyone with access to a computer, this impressive assemblage of knowledge is growing at an astonishing rate of more than 3 0,0 0 0,0 0 0 words a month. Now for the How a Bunch of Nobodies Greatest Encyclopedia Created the World’s first time, a Wikipedia insider tells the story of how it all happened—from the first glimmer of an idea to the global phenomenon it’s become. Andrew Lih has been an administrator (a trusted user who is granted access to technical features) at Wikipedia for more than four years, as well as a ANDREW LIH regular host of the weekly Wikipedia podcast. In The Wikipedia Revolution, he details the site’s inception in 2 0 01, its evolution, and its remarkable growth, while also explaining its larger cultural repercussions. Wikipedia is not just a website; it’s a global commu- ANDREW LIH nity of contributors who have banded together out of a shared passion for making knowledge free. Featuring a Foreword by Wikipedia founder Jimmy Wales and an Afterword that is itself a Wikipedia creation.
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  • 12. Rundown Wikipedia health Impact on news A new project by bored-now@flickr, licensed under Creative Commons Attribution NC License
  • 13.
  • 14. Wikipedia’s impact ComScore: Top 5 Alexa: Top 6 Since 2006, overtaken NY Times, Amazon, Fox Interactive, eBay, Time Warner sites Comscore: Nov 2009 Alexa: Feb 2009 Photo by: victoriapeckham@flickr, Creative Commons
  • 15. Wikipedia Stats 380 million unique visits a day 980 million clicks a day Source: Wikimedia Foundation, July 2010 Photo by: victoriapeckham@flickr, Creative Commons
  • 16. Arabic blogosphere secular reform Kuwait Egypt Levant Brotherhood Syria Saudi Arabia Images courtesy: Morningside Analytics
  • 20. Arabic blogosphere secular reform Kuwait Egypt Levant Brotherhood Syria Saudi Arabia Images courtesy: Morningside Analytics
  • 23. The Crowd at work Given enough eyeballs, all bugs are shallow
  • 24. Wikipedia Culture Norms evolving over time
  • 25. AGF IAR NPOV Gen1
  • 26. Gen2 3RR Dispute resolution RfA CSD AGF Semi- protection IAR NPOV Gen1
  • 27. Gen2 3RR Dispute resolution RfA CSD CSD G1-12 Semi- AGF protection CSD R1-3 CSD I1-8 IAR NPOV CSD C,U,T,P Reliable BLP Unsourced sources nontagged Gen1 Anonymous article fair use images creation No spoiler tags Gen3
  • 28. Gen2 Pending Gen4 changes 3RR RfA Dispute gauntlet resolution CSD Flagged CSD G1-12 revisions Semi- AGF protection CSD R1-3 CSD I1-8 IAR NPOV CSD C,U,T,P Reliable BLP Unsourced sources nontagged Gen1 Anonymous article fair use images creation No spoiler tags Gen3
  • 29. Wikipedia norms Policies not necessarily additive Norms depend on entry time into community Photo by: User:Zzubnik, Creative Commons
  • 30. Brad Patrick, Wikimedia Wikipedia:Five pillars Photo by: User:Zzubnik, Creative Commons
  • 31. Contributors en: Wikipedia (!!!!" '!!!!" &!!!!" '" #!" $'" #!!" %!!!!" $'!" #!!!" $'!!" #!!!!" $!!!!" $'!!!" #!!!!" !" )*+,!%" )*+,!&" )*+,!'" )*+,!(" )*+,!-" )*+,!." )*+,!/"
  • 32. Article “supply” • Fruit on the ground • [[Dog]], [[Music]] • Low hanging fruit • [[History of England]] • Higher hanging fruit/deletion • [[Medical research related to low-carbohydrate diets]]
  • 33. Articles in en: Wikipedia, Projections (#$" !"##"$%&' (" '#$" Higher '" hanging fruit &#$" &" Low hanging fruit %#$" %" Fruit on !#$" the ground !" )*+,!%" )*+,!&" )*+,!'" )*+,!(" )*+,!$" )*+,!-" )*+,!." )*+,!/" )*+,!0" )*+,%!" )*+,%%" )*+,%&" )*+,%'" )*+,%("
  • 34. Hypotheses • Human knowledge always expanding, but... • Steep exponential curve 2001-2005 a “catchup” phase to existing knowledge • Will settle into a less dramatic curve, even linear?
  • 35. The Singularity is Not Near: Slowing Growth of Wikipedia (PARC)
  • 36. Articles in en: Wikipedia, Projections Based on Chi, Suh (PARC Augmented Social Cognition group) (#$" !"##"$%&' (" '#$" Analysis, '" maintenance, &#$" Higher news, hanging fruit popular culture &" Low hanging %#$" fruit %" Fruit on !#$" the ground !" )*+,!%" )*+,!&" )*+,!'" )*+,!(" )*+,!$" )*+,!-" )*+,!." )*+,!/" )*+,!0" )*+,%!" )*+,%%" )*+,%&" )*+,%'" )*+,%("
  • 37. User Friendliness Editing and Usability
  • 38. 90/9/1 communities 90% lurkers 9% contributors 1% hard core Photo by: Susan NYC@flickr, Creative Commons
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  • 41. Editing/saving (WMF) Photo by: User:Zzubnik, Creative Commons
  • 42. Editing followthrough • Wikitravel: only 5% of those who press “edit” actually save • Wikipedia: 1/5 to 2/5 • WikiHow: 30% with guided editing • Wikia: WYSIWYG editor >> 50% Sources: Jack Herrick, WikiHow; Erik Zachte, Wikimedia Foundation
  • 43. Wikimania presentations Why do Editors Leave Wikipedia? A Survey of Casual Contributors Howie Fung - exit interviews Trends in Wikipedia Communities Ronald Beelaard- activity before leaving Photo by: Susan NYC@flickr, Creative Commons
  • 44. Wikimedia Usability Study “Every user in this study struggled to get a basic grasp of the editing interface... largely failed to make edits correctly without repeated attempts and efforts” http://usability.wikimedia.org/wiki/Usability_and_Experience_Study#Feeling_Stupid Photo by: Susan NYC@flickr, Creative Commons
  • 45. Losing Ground? “But not even our youngest and most computer savvy participants accomplished these tasks with ease” http://blog.wikimedia.org/2009/04/24/usability-study-results-sneak-preview/ Photo by: Stevenfruitsmaak@commons.wikimedia, Creative Commons generic 2.5
  • 47. Example: Editing in MediaWiki markup mode
  • 48. Example: Editing in Wikia-developed WYSIWYG mode
  • 49. Example: Editing in WYSIWYG not always possible
  • 50. Ideas Guillaume Paumier, Cormac Lawler, Ariel Glenn, Panagiota Alevizou Photo by: Susan NYC@flickr, Creative Commons
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  • 53. Scenarios Slow steady quality decline Pending changes, quality increase Inability to update in timely manner Trickling in of spam, POV, non- neutral content
  • 54. Wikipedia Lessons How has “the crowd” become part of the news process?
  • 55. User generated content Audience-created media vs Community-curated works
  • 56. Citizen journalists Are bloggers journalists? Some are, most aren’t.
  • 57. Pro-Am Journalism? Amateur Professional standards standards Noncommercial (amateur) Commercial (pro)
  • 58. Pro-Am Journalism? Amateur Professional standards standards Most blogs and Noncommercial usergen (amateur) content Commercial (pro)
  • 59. Pro-Am Journalism? Amateur Professional standards standards Most blogs and Noncommercial usergen (amateur) content Commercial (pro)
  • 60. Pro-Am Journalism? Amateur Professional standards standards Most blogs and Noncommercial usergen (amateur) content Commercial (pro)
  • 61. Pro-Am Journalism? Amateur Professional standards standards Most blogs and Noncommercial usergen (amateur) content Commercial (pro)
  • 62. Pro-Am Journalism? Amateur Professional standards standards Most blogs and Noncommercial usergen (amateur) content Commercial (pro)
  • 63. OpenStreetmap Like Wikipedia of maps Contribute GPS “trails” and traces to project Creative Commons license
  • 65. OpenStreetmap - Haiti Using: Yahoo imagery CIA maps AFTER GeoEye BEFORE http://brainoff.com/weblog/2010/01/14/1518
  • 66. Content Creation vs Curation Works Creation Works Curation
  • 67. Content Creation vs Curation Works Creation Works Curation
  • 68. Content Creation vs Curation Works Creation Works Curation
  • 69. Content Creation vs Curation Works Creation Works Curation
  • 70. Content Creation vs Curation Works Creation Works Curation
  • 71. Lostpedia Wikipedia-like reference to the popular TV show Original research/ theories welcome!
  • 72. Dan Gillmor Journalism is no longer a lecture. It is a conversation
  • 73. Lawrence Lessig “weirdly totalitarian” communications of the 20th century yields to “read/write”
  • 74. Leo Laporte, TWiT Mass media is not natural to the human condition... An artifact of a certain technological age
  • 75. Jay Rosen The people, formerly known as the audience
  • 76. Information Pyramid wisdom knowledge Information data
  • 77. Information Pyramid ? wisdom context, historical analysis knowledge press releases, live coverage, photos Information sports stats, weather metrics, financial data
  • 78. Impact of Internet Media ? wisdom context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data
  • 79. Impact of Internet Media ? wisdom context, historical analysis knowledge press releases, live coverage, commodity photos user generated Information multiple sources sports, weather, financial data
  • 80. Journalism Values ? wisdom context, historical analysis knowledge press releases, live coverage, commodity photos user generated Information multiple sources sports, weather, financial data
  • 81. Journalism Values editing ? research storytelling wisdom curation context, historical analysis knowledge press releases, live coverage, commodity photos user generated Information multiple sources sports, weather, financial data
  • 82. Journalism Values editing fairness ? research accuracy storytelling wisdom balance curation transparency context, historical analysis knowledge press releases, live coverage, commodity photos user generated Information multiple sources sports, weather, financial data
  • 83. Wikipedia and the News "Trying to determine what is going on in the world by reading newspapers is like trying to tell the time by watching the second hand of a clock." -Ben Hecht
  • 84. Values What is true or credible? Arbiters, processes, systems
  • 85. Working the crowd Content... creation vs curation
  • 86. Citizen Journalists CNN iReport YouTube, Ustream.tv Flickr, Wikimedia Commons Creative Commons Attribution Sharealike 3.0 Wikimedia User:Didoundp
  • 87. Crowdsourcing - Discrete tasks Open Streetmap NASA Clickworkers Guardian UK TPM Muckraker
  • 88. NASA Clickworkers Volunteers, identifying and classifying the age of craters on Mars http://en.wikipedia.org/wiki/Clickworkers
  • 89. Clickworkers vectorizing craters “accomplished in a week what a single graduate student would have needed a year to complete” The Future of the Internet--And How to Stop It by Jonathan Zittrain
  • 90. Crowdsourcing - Document dump UK expenses scandal (Guardian) US DOJ attorneys (TPM Muckraker)
  • 91. UK Parliament expenses scandal 20,000 volunteers comb through PDF documents http://www.niemanlab.org/2009/06/four-crowdsourcing-lessons-from-the-guardians-spectacular-expenses-scandal-experiment/
  • 92. Guardian experiences Your workers are unpaid, so make it fun. Speed: use a framework, Django Burst: have servers ready - Amazon EC2
  • 93. Wisdom of Crowds (James Surowiecki) Diversity Independence Decentralization Aggregation Photo by: victoriapeckham@flickr, Creative Commons
  • 94. Wisdom of Crowds Online (Derek Powazek, SXSW2009) Small simple tasks Large diverse groups Design for selfishness Result aggregation Photo by: iskanderbenamor@flickr, Creative Commons
  • 95. Wikinews difficulties Complex narrative writing Hyperlocalized knowledge Deadline-oriented Photo by: iskanderbenamor@flickr, Creative Commons
  • 96. Attorneys scandal TPM Muckraker readers combed thru 3,000 emails In hours, crowd ID’ed “compromising passages” Result: MSM news stories, Polk Award http://www.npr.org/templates/story/story.php?storyId=9083501
  • 97. Theme Park Insider Early whistleblower site Report accidents, first-hand accounts, photos to TPI http://www.ojr.org/ojr/stories/070731niles/
  • 98. Robert Niles (Theme Park Insider) “Crowdsouring... will stand along the traditional ‘big three’ of interviews, observation and examining documents” http://www.ojr.org/ojr/stories/070731niles/
  • 99. Journalism Values editing fairness ? research accuracy storytelling wisdom balance curation transparency context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data
  • 100. Clay Shirky The problem is filter failure, not information overload
  • 101. A new model for understanding the crowd, creation and curation
  • 102. Understanding Content | Curation ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data Credit: Andrew Lih, University of Southern California
  • 103. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data Credit: Andrew Lih, University of Southern California
  • 104. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 105. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 106. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 107. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 108. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 109. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 110. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 111. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 112. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker s Credit: Andrew Lih, University of Southern California
  • 113. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open s Streetmap Credit: Andrew Lih, University of Southern California
  • 114. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open s Streetmap Credit: Andrew Lih, University of Southern California
  • 115. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open s Streetmap Credit: Andrew Lih, University of Southern California
  • 116. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open s Streetmap Credit: Andrew Lih, University of Southern California
  • 117. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM s Streetmap Muckraker attorneys scandal Credit: Andrew Lih, University of Southern California
  • 118. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM s Streetmap Muckraker attorneys scandal Credit: Andrew Lih, University of Southern California
  • 119. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM s Streetmap Muckraker attorneys scandal Credit: Andrew Lih, University of Southern California
  • 120. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM s Streetmap Muckraker attorneys scandal Credit: Andrew Lih, University of Southern California
  • 121. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM ThemePark s Streetmap Muckraker Insider attorneys scandal Credit: Andrew Lih, University of Southern California
  • 122. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM ThemePark s Streetmap Muckraker Insider attorneys scandal Credit: Andrew Lih, University of Southern California
  • 123. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM ThemePark s Streetmap Muckraker Insider attorneys scandal Credit: Andrew Lih, University of Southern California
  • 124. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information CNN Wikipedia iReport sports, weather, financial data NASA Clickworker Open TPM ThemePark s Streetmap Muckraker Insider attorneys scandal Credit: Andrew Lih, University of Southern California
  • 125. Impact of Internet Media ? wisdom context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data
  • 126. News industry Journalism not doomed but it is shifting to a permanent disruptive beta mode Fortune at the top of the pyramid
  • 127. Journalism Values editing fairness ? research accuracy storytelling wisdom balance curation transparency context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data
  • 128. Journalism’s problems Journalism is not stenography. Too often it is. http://www.ojr.org/ojr/stories/070731niles/
  • 129. Wikipedia relevance WP:V and WP:RS What if the sources aren’t checking themselves? http://www.ojr.org/ojr/stories/070731niles/
  • 130. Sources and facts Military commentators (MSNBC) Irresponsible reporting (FOX) Sunday Morning talk shows (NBC)
  • 132. Sources and facts Meet The Press, David Gregory: "People can fact-check 'Meet the Press' every week on their own terms."
  • 133. WikiFactCheck.org Adapt the fact checking culture of Wikipedia, {{citationneeded}} http://www.ojr.org/ojr/stories/070731niles/
  • 134. Kevin Drum: Bush v Kerry
  • 135. Kevin Drum: Bush v Kerry
  • 136.
  • 137. WikiFactCheck.org Garbage in, garbage out Templates/examples exist Apply the wiki method/ community
  • 138. Understanding Content | Curation ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data Credit: Andrew Lih, University of Southern California
  • 139. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information sports, weather, financial data Credit: Andrew Lih, University of Southern California
  • 140. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, financial data Credit: Andrew Lih, University of Southern California
  • 141. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, financial data Credit: Andrew Lih, University of Southern California
  • 142. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, financial data Credit: Andrew Lih, University of Southern California
  • 143. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, WikiFactCheck financial data Credit: Andrew Lih, University of Southern California
  • 144. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, WikiFactCheck financial data Credit: Andrew Lih, University of Southern California
  • 145. Understanding Content Curation Crowd/ Audience Content | Curation Corporate/ Govt ... wisdo m context, historical analysis knowledge press releases, live coverage, photos Information Wikipedia sports, weather, WikiFactCheck financial data Credit: Andrew Lih, University of Southern California
  • 147. Andrew Lih andrew@andrewlih.com THE WIKIPEDIA REVOLUTION Twitter: Fuzheado cle disc ussion view sourc e history U.S. $ 2 4.9 9 pedia Revolution HOW A BUNCH OF NOBODIES pedia, the free encyclopedia CREATED THE WORLD’S “Imagine a world in which every single person navigation, search on the planet is given free access to the sum of s article is about the book. For the different, similar terms related to Wikipedia, see GREATEST ENCYCLOPEDIA all human knowledge. That’s what we’re doing.” —Jimmy Wales ipedia (terminology). Wikipedia’s non-encyclopedic visitor introduction, see Wikipedia:About. With more than 2,0 0 0,0 0 0 individual articles on Revolution (pronunciation ) is the story of the free, [1] multilingual ency- roject supported by the non-profit Wikimedia Foundation. The website’s name everything from Aa! (a Japanese pop group) to anteau of the words wiki (a technology for creating collaborative websites) and Zzyzx, California, written by an army of volunteer dia. Wikipedia’s 1 0 million articles have been written collaboratively by volun- contributors, Wikipedia is the # 8 site on the World nd the world, and almost all of its articles can be edited by anyone who can Wide Web. Created (and corrected) by anyone with Wikipedia website. [2] Launched in 2 0 0 1 by Jimmy Wales and Larry Sanger, [3] it access to a computer, this impressive assemblage y the largest and most popular[1] general reference work on the Internet. [4][5][6] of knowledge is growing at an astonishing rate of edia Revolution traces Wikipedia’s phenomenal success back to its roots, and more than 3 0,0 0 0,0 0 0 words a month. Now for the How a Bunch of Nobodies Greatest Encyclopedia Created the World’s e people who have contributed to its stated mission of giving every single person first time, a Wikipedia insider tells the story of how s to the sum of all human knowledge. it all happened—from the first glimmer of an idea to the global phenomenon it’s become. e Introduction to The Wikipedia Revolution Andrew Lih has been an administrator (a trusted edia founder, Jimmy Wales user who is granted access to technical features) at Wikipedia for more than four years, as well as a ANDREW LIH regular host of the weekly Wikipedia podcast. In The ow, it’s hard not to use the Internet without experiencing Wikipedia in Wikipedia Revolution, he details the site’s inception s and surfing. It has become an incredibly useful Internet resource in in 2 0 01, its evolution, and its remarkable growth, nguages. Yet when you use Wikipedia, you may not understand the while also explaining its larger cultural repercussions. phy behind it. Wikipedia is not just a website; it’s a global commu- book tells the story of how Wikipedia began and evolved from a traditional pedia into the intricate global community that it is today. ANDREW LIH nity of contributors who have banded together out of a shared passion for making knowledge free. ISBN: 978-1-4013-0371-6 Featuring a Foreword by Wikipedia founder Jimmy Wales and an Afterword that is itself a Wikipedia creation.
  • 148. What Hath Wikipedia Wrought: Crowds Remaking the News Wikisym Andrew Lih Gdansk, Poland http://andrewlih.com July 7-9, 2010 Wikipedia/Twitter: Fuzheado Associate professor University of Southern California Annenberg School for Communication and Journalism

Notas del editor

  1. 20 minutes for presentation , 10 minutes for Q&A
  2. Famous saying in the community Works in practice, but not in theory No better starting point, no worse ending point Wikipedia is the worst place to start, except for every other web site
  3. Famous saying in the community Works in practice, but not in theory No better starting point, no worse ending point Wikipedia is the worst place to start, except for every other web site
  4. What started conventional, 7 step process, top editors, copy editor, PhDs required
  5. Only sites that consistently rank above it globally are Google, Yahoo and Microsoft. Oftentimes Facebook. Depending on locales and language groups, one other property ranks above Wikipedia, such as T-sites in Germany, France Telecom. Korea: cyworld, daum, naver
  6. "Functional MRI of the social mind" (attentive clusters) Muslim Brotherhood in Egypt, wants strictly Islamic state Levant - Lebanon, more Western sensibilities
  7. Al Jarida, Kuwaiti newspaper, all color, started in 2007
  8. Human rights site, secular bloggers in Egypt
  9. NY Times, Kuwaiti, Levant, secular reform bloggers
  10. Al Jazeera the only one that is consistently cited across the Arabic blogosphere -- secular, religious, Arab-oriented, Western, et al.
  11. As an emergent phenomenon that shows the influence and perceived reliability of Wikipedia
  12. Famous saying in the world of Linux and open source software
  13. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  14. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  15. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  16. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  17. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  18. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  19. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  20. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  21. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  22. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  23. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  24. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  25. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  26. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  27. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  28. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  29. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  30. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  31. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  32. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  33. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  34. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  35. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  36. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  37. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  38. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  39. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  40. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  41. The idea is that depending on the situation, sometimes the crowds is the better “filter” or the “MSM” One irreverent addition that delivers you to wisdom? Lostpedia Heroes, 24
  42. 20 minutes for presentation , 10 minutes for Q&A