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Game Changers in Strategic Communications
By Jackie Reau, Game Day Communications
Today’s Agenda
•Introduction
•Four Game Changers
•Cocktail Napkin Challenge: Strategic Communications Style
•2013 Trends in Strategic Communications
Let’s stay connected after this presentation…
How the Next Generation Consumes Media
#1: Conduct a Media Consumption Study
Traditional Media
•TV, Newspaper, Magazines, Radio, internet sites
•Frequency of use (daily, monthly, etc.)
Social Media
•E-mail newsletters, Facebook, Twitter, YouTube, LinkedIn, smart phone applications
•Frequency of use, frequency in sharing/posting content (shared or original content)
Search Engine Usage
•How do they use search engines, which ones do they use,
Information on Your Industry/Company
•Intent to purchase, motivation to attend, competitive questions
Demographics
•Age, Sex, Race, Education, Zip Code/Community of Residence
Psychographics
•Based on your industry, i.e. smart phone ownership, top three hobbies
Snapshot of a Media Consumption Study




What Teens and (Parents) Do On-Line
•Almost all surveyed students, use their phone to text and talk, while almost half are
using it to check for news and/or email.
•A study by Pew Internet says that 85% of U.S. Internet users, aged 17, “go online to
get information about a college, university or other school in which they are thinking
about attending.”
•Forty-five (45) percent of parents report going online to get information about a
college in which their child is investigating says Pew Internet.
Snapshot of a Media Consumption Study




Internet Influence
•The College’s website is the most useful on-line tool according to surveyed students.
•The two most popular general college websites used among those surveyed are
Collegeboard.org (75%) and ACTstudent.org (62%)
•Ninety-two (92) percent of surveyed students use Google as their primary search
engine.
Facebook: The Game Changer for Making College Decisions
•While 82% of high school students surveyed for the study use Facebook, only 1.5%
use the social media platform in searching for information on a college.
•Additionally, 69 percent have “liked” a Facebook page of a product or service.
#2: Conduct a Content Audit:
Review the content you created over the last year using the worksheet


•Analyze Google or website analytics from 2012.
•How many blog posts did you write/share on your website?
•Did you write any case studies or white papers on your industry?
•How many e-mail blasts did you send to current clients and prospects?
•Did some content from your Facebook get shared or liked? If so, what was the content?
•Did you get re-tweeted? If so, what was the nature of the content?
Cross Functional Communications Plan with Editorial
Calendar Tied to Business Metrics
Create Consumer-Based Content to Align with the Sales Cycle
#3: Lead the Trend Spotting Effort in Your Organization By
Staying Informed
Monitor Social Media Conversations in Your Industry and
Your Competition
Conduct Research and Share It Socially and Company Wide
#4 Gamify Your Brand and Content to Engage Fans




 http://store.nike.com/us/en_us/?l=shop,fuelband&cp=USNS_KW_0611081620
Cocktail Napkin Challenge: Be a Game Changer in 2013
What’s Next for Social in 2013: Augmented Reality and Products




http://www.youtube.com/watch?v=PGu0N3eL2D0&feature=player_embedded
What’s Next for Social in 2013: Super Interactive Catalogs




http://www.youtube.com/watch?feature=player_embedded&v=QQ8HNXtl7jQ#!
What’s Next for Social in 2013: Social CRM




The State of Social Media Marketing, September 2012
What’s Next in 2013: Create a Cross-Function Social Media Team
Questions?
     Jackie Reau
Game Day Communications
  jreau@gamedaypr.com

 Twitter: @gamedayjreau
   Linkedin: @jackiereau
  Facebook: @jackiereau

 700 West Pete Rose Way
  Cincinnati, Ohio 45203

     (513) 929-4263

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Game Changers in Strategic Communications

  • 1. Game Changers in Strategic Communications By Jackie Reau, Game Day Communications
  • 2. Today’s Agenda •Introduction •Four Game Changers •Cocktail Napkin Challenge: Strategic Communications Style •2013 Trends in Strategic Communications
  • 3. Let’s stay connected after this presentation…
  • 4. How the Next Generation Consumes Media
  • 5. #1: Conduct a Media Consumption Study Traditional Media •TV, Newspaper, Magazines, Radio, internet sites •Frequency of use (daily, monthly, etc.) Social Media •E-mail newsletters, Facebook, Twitter, YouTube, LinkedIn, smart phone applications •Frequency of use, frequency in sharing/posting content (shared or original content) Search Engine Usage •How do they use search engines, which ones do they use, Information on Your Industry/Company •Intent to purchase, motivation to attend, competitive questions Demographics •Age, Sex, Race, Education, Zip Code/Community of Residence Psychographics •Based on your industry, i.e. smart phone ownership, top three hobbies
  • 6. Snapshot of a Media Consumption Study What Teens and (Parents) Do On-Line •Almost all surveyed students, use their phone to text and talk, while almost half are using it to check for news and/or email. •A study by Pew Internet says that 85% of U.S. Internet users, aged 17, “go online to get information about a college, university or other school in which they are thinking about attending.” •Forty-five (45) percent of parents report going online to get information about a college in which their child is investigating says Pew Internet.
  • 7. Snapshot of a Media Consumption Study Internet Influence •The College’s website is the most useful on-line tool according to surveyed students. •The two most popular general college websites used among those surveyed are Collegeboard.org (75%) and ACTstudent.org (62%) •Ninety-two (92) percent of surveyed students use Google as their primary search engine.
  • 8. Facebook: The Game Changer for Making College Decisions •While 82% of high school students surveyed for the study use Facebook, only 1.5% use the social media platform in searching for information on a college. •Additionally, 69 percent have “liked” a Facebook page of a product or service.
  • 9. #2: Conduct a Content Audit: Review the content you created over the last year using the worksheet •Analyze Google or website analytics from 2012. •How many blog posts did you write/share on your website? •Did you write any case studies or white papers on your industry? •How many e-mail blasts did you send to current clients and prospects? •Did some content from your Facebook get shared or liked? If so, what was the content? •Did you get re-tweeted? If so, what was the nature of the content?
  • 10. Cross Functional Communications Plan with Editorial Calendar Tied to Business Metrics
  • 11. Create Consumer-Based Content to Align with the Sales Cycle
  • 12. #3: Lead the Trend Spotting Effort in Your Organization By Staying Informed
  • 13. Monitor Social Media Conversations in Your Industry and Your Competition
  • 14. Conduct Research and Share It Socially and Company Wide
  • 15. #4 Gamify Your Brand and Content to Engage Fans http://store.nike.com/us/en_us/?l=shop,fuelband&cp=USNS_KW_0611081620
  • 16. Cocktail Napkin Challenge: Be a Game Changer in 2013
  • 17. What’s Next for Social in 2013: Augmented Reality and Products http://www.youtube.com/watch?v=PGu0N3eL2D0&feature=player_embedded
  • 18. What’s Next for Social in 2013: Super Interactive Catalogs http://www.youtube.com/watch?feature=player_embedded&v=QQ8HNXtl7jQ#!
  • 19. What’s Next for Social in 2013: Social CRM The State of Social Media Marketing, September 2012
  • 20. What’s Next in 2013: Create a Cross-Function Social Media Team
  • 21. Questions? Jackie Reau Game Day Communications jreau@gamedaypr.com Twitter: @gamedayjreau Linkedin: @jackiereau Facebook: @jackiereau 700 West Pete Rose Way Cincinnati, Ohio 45203 (513) 929-4263

Notas del editor

  1. Using a tool such as Google docs, create an e-survey to understand media consumption habits among your current customers. Show Oxford PT as an example. https://docs.google.com/spreadsheet/gform?key=0Ag_MDItjKQ6KdEhDYmR5a1JoaG5pTlVXMVBmNHEteXc&hl=en_US&gridId=0#chart
  2. Using a tool such as Google docs, create an e-survey to understand media consumption habits among your current customers. Show Oxford PT as an example. https://docs.google.com/spreadsheet/gform?key=0Ag_MDItjKQ6KdEhDYmR5a1JoaG5pTlVXMVBmNHEteXc&hl=en_US&gridId=0#chart
  3. Using a tool such as Google docs, create an e-survey to understand media consumption habits among your current customers. Show Oxford PT as an example. https://docs.google.com/spreadsheet/gform?key=0Ag_MDItjKQ6KdEhDYmR5a1JoaG5pTlVXMVBmNHEteXc&hl=en_US&gridId=0#chart
  4. Use an aggregator such as Flipboard to read news from various industries, share content based on your community’s interests.
  5. Using a free tool like HootSuite, you can monitor social media conversation around brand names and/or topics.
  6. With this note, we conducted a competitive analysis on how College Bowl Games used social media to engage fans. We produced a blog post and shared it on our Facebook fan page.
  7. A team approach fosters content with fresh voices and content from various areas of the business.