The document discusses different types of food and beverage service operations. It describes a Singapore Sling cocktail and lists examples of alcoholic and non-alcoholic beverages. It then defines several types of restaurants and food service establishments like fine dining restaurants, theme restaurants, ethnic restaurants, family restaurants, buffet restaurants, fast food restaurants, coffee houses, food courts, and catering services. It provides brief descriptions of each type.
1. Chapter 3 Hospitality Industry Food and Beverage Services
2. Singapore Sling A cocktail drink served in Singapore since 1915 Using gin, cherry brandy, pineapple juice, lime juice, Cointreau, Dom Benictine, Grenadine and Angoustura bitters.
3. Types of Beverage Alcoholic Examples: beer, wine, champagne, whisky, vodka, gin, brandy, rum tequilla
4. Types of Beverage Non-alcoholic Examples: coffee, tea, milk, soft drinks, juices, water
5. Food and Beverage service operations includes: Family restaurant Food Court Coffee House Ethnic restaurant Catering service Fine Dining restaurant Buffet restaurant Fast Food restaurant Theme restaurant
6. Food and Beverage service operations includes: Fine dining Found in most luxury hotels. The interior decorations, setting and furnishing in these restaurants are grand and stylish. Cuisine is link to fine dining
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8. Food and Beverage service operations includes: People who work in a restaurant to service customers are known as WAIT STAFF
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10. Food and Beverage service operations includes: Theme restaurant Part of a chain of restaurant based on CONCEPT or IDEA . The decorations, food, music and overall feel of the restaurant are specially designed around the THEME
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12. Food and Beverage service operations includes: Ethnic restaurants Serve food that reflects a particular culture. The decoration, setting and even the uniforms worn by the wait staff reflect the culture.
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14. Food and Beverage service operations includes: Family restaurants Provide a FAMILY FRIENDLY environment and offer a children’s menu. Balloons, activity sheets and even playground for young customers.
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16. Food and Beverage service operations includes: Buffet restaurants Serve a wide range of food and drinks SPREAD out on a long table or several tables. Price is affordable and they are found in major shopping centres.
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18. Food and Beverage service operations includes: Coffee Houses Specialise in coffee and tea. They provide customers with a place to socialise, entertain, read, write or pass time.
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20. Food and Beverage service operations includes: Food Court Consist of different stalls that offer a WIDE selection of food and drinks. Different VENDORS operate these stalls. Located in most shopping centres.
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22. Food and Beverage service operations includes: Catering services Also known as mobile kitchens. The caterer offers food orders from customers in advance. TABLES, CHAIRS and CUTLERY are provided.
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24. Food and Beverage service operations includes: Fast Food restaurants Serve customer speedily. Customers queue up at the counters to buy their food and sit down to finish their meals or take the food away .