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Resources Global Professionals



An Introduction of Italian Practice
July 2009
A New Kind of Business Partner

  We are a publicly-traded, global professional services firm with a Big Four heritage.

         Founded in 1996 as part of Deloitte;
         Management buy-out (1999) and initial public offering (2000). NASDAQ: RECN;
         Selectively acquired Big Four service lines in Europe and Asia/Pacific.

  We partner with business leaders and their teams to plan and execute initiatives as well as support
  day to day operations.

  Working collaboratively with our clients, we provide:



           PROJECT CONSULTING         Project scoping, approach, management and execution


           PROJECT SUPPORT            Subject matter or functional expertise for specific projects


           OPERATIONAL SUPPORT        Management level expertise for day-to-day operations




                                                                                                        2
Resources Snapshot


                                    RESOURCES SNAPSHOT

          $840M         revenue in fiscal year 2008

          3,700+        Professionals serving clients in over 66 countries

            15          years average experience for our professionals

           90%          of the Fortune 50 have been our clients

           74%          of the Fortune Global 50 have been our clients

          100%          of our top 50 clients have remained so for three years running



               Our track record of success has been achieved through an
        uncompromising commitment to value-based relationships with our clients.




                                                                                         3
Enterprise Wide Capabilities
                                                               Enterprise-Wide Initiatives
   Business process reengineering    Mergers & acquisitions          Shared services            policyIQ® document         IFRS implementation
   Transformation programs           Outsource transition            Operational excellence      management software        Sarbanes-Oxley


                                     Program Management             Project Management           Change Management


                 Finance &                Audit, Risk &                Information                  Human                 Procurement &
                 Accounting               Compliance                   Management                   Capital                Supply Chain

              Financial                Internal & IT audit         Review/redesign         Organizational          Current state
               reporting                 co-sourcing                                           development              assessment
                                                                     Implementation
              Restatements             Fraud/forensic                                       Policies &              Strategic sourcing
                                                                     Stabilization and
                                         audits                                                procedures
              General accounting                                     optimization                                     Commodity
                                        Sarbanes-Oxley                                       Training &               management
              Financial planning                                    Process
                                         compliance                                            communications
                                                                      improvement                                      Capital
              Financial analysis
                                        Contract/counter-                                    Compensation &           procurement
                                                                     Business analysis
              Shared services           party audits                                          benefits redesign
                                                                                                                       Inventory
                                                                     IT governance
              Accounting               Compliance/                                          HR system                rationalization
               standards                 regulatory                  Reporting and            implementations
                                                                                                                       Contract
                                                                      data analysis
              M&A integration          Corporate                                                                      management
                                         governance
              Controls                                                                                                Logistics &
               remediation                                                                                              warehousing




 Our wide array of expertise allows us to support both your functional and enterprise-wide initiatives.
                                                                                                                                                      4
Our Global Footprint


   North America                                          Europe                         Asia Pacific

    United States   Louisville       Tulsa                  Belgium       Norway            Australia   Japan
    Atlanta         Milwaukee        Walnut Creek           Brussels      Oslo              Melbourne   Nagoya
    Baltimore       Minneapolis      Washington, DC                       Stavanger         Sydney      Tokyo
                                                            Denmark
    Birmingham      Nashville        Woodland Hills                                         China       Singapore
                                                            Copenhagen    Sweden
    Boise           New York                                                                Beijing     Singapore
                                                                          Stockholm
    Boston          Orange County    Canada                 France                          Hong Kong
    Charlotte       Parsippany       Calgary                Paris         Switzerland       Shanghai    Taiwan
    Chicago         Philadelphia     Montreal                             Zurich                        Taipei
                                                            Germany                         India
    Cincinnati      Phoenix          Toronto
                                                            Frankfurt     United            Bangalore
    Cleveland       Pittsburgh
                                                                          Kingdom           Mumbai
    Columbus        Portland         Mexico                 Ireland
                                                                          Birmingham
    Dallas          Princeton        Mexico City            Dublin
                                                                          Edinburgh
    Denver          Raleigh                                 Italy         Leicester
    Detroit         Sacramento                              Milan         London
    Hartford        St. Louis
    Honolulu        San Antonio                             Luxembourg
    Houston         San Diego                               Luxembourg
    Indianapolis    San Francisco                           Netherlands
    Irvine          Seattle                                 Amsterdam/
    Kansas City     Silicon Valley                          Utrecht
    Las Vegas       South Florida
    Long Island     Stamford
    Los Angeles     Tampa                             Global capability with an emphasis on local execution.




                                                                                                                    5
Emerging trend: change from the inside-out

  We offer a new kind of professional service that helps companies change from the inside-out.


                                                            More
                                                           Change




                                                                    Resources Global
                                           Consulting               to change from the inside-out:
                        to change from the outside-in:              address operating challenges,
                        bring in best practice solutions            stabilize situations,
                                      and methodology.              leverage internal capabilities.
             External                                                                                 Internal
             Control                                                                                  Control
                                          Outsourcing               Recruiting, Staffing
                  to tap new operating competency                   to build operating competency
                                      and capacity.                 and capacity.




                                                           More
                                                           Stable




                                                                                                                 6
When/Why do our customers call upon us


                                     Need specialized skill sets, focused resources
                                        Merger and acquisitions integrations
                                        System implementations, conversions
        Special/Critical Projects       Business process improvements
                                        Regulatory compliance (SOx)
                                        Project Management


                                     Need results
                                        Periodic & Scheduled reporting
                                        High growth periods
          Peak Work Periods
                                        Planning and Budgeting season



                                     Need temporary resources
                                        Workforce restructuring
                                        Backfill employees working on internal
            Stop Gap Relief               projects



                                                                                       7
Key Differentiators


              Resources occupies a unique space in the professional services landscape.


                   RESOURCES GLOBAL                 Traditional Consulting                   Traditional Staffing

                       Tailored and
 Approach                                         Prescriptive and proprietary                      None
                       collaborative

 Experience          Average 15 years        Junior staff with management oversight                Varied

 Geographic          Global coverage,
                                                             Global                                 Local
  Coverage            local execution

  Scope of        Broad multi-functional
                                               Broad multi-functional capabilities      Narrow functional capabilities
   Service             capabilities

Commitment         Consultants dedicated
                                                  May be on multiple projects         May be in-between traditional jobs
 to Project         for project duration

 Knowledge          Vital part of our                   Lower priority
                                                                                           Occurs infrequently
  Transfer         engagement model                 in engagement model

  Service
                 Working with client teams         Directive and hierarchical               Transactional delivery
  Delivery




                                                                                                                           8
The Resources Global Value Proposition


         People value proposition is summarized by the following elements:
             Our


                        Credentialed professionals, averaging 15 years of relevant
         PEOPLE
         People         experience

                        Customized, client-centric approach and seamless global
         SERVICE
                        delivery
         People

                        Ability to quickly mobilize high-caliber talent and adapt and
        FLEXIBILITY
                        scale to your specific needs
         People
        KNOWLEDGE
                        Actively focused on building your internal capabilities
         TRANSFER

                        A results-oriented, cost effective approach to consulting
           COST
                        services



                                                                                        9
Our contacts



  Resources Global Professionals (Italy) S.r.l.
  Foro Buonaparte, 59
  20121 Milano
  Tel: +39 02 89097121
  www.resourcesglobal.com

  Gabriele Giacoma
  Managing Director
  gabriele.giacoma@resourcesglobal-it.com

  Ottorino Capparelli
  Client Service Manager
  ottorino.capparelli@resourcesglobal-it.com




                                                  10

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Resources Global Professionals, an introduction

  • 1. Resources Global Professionals An Introduction of Italian Practice July 2009
  • 2. A New Kind of Business Partner We are a publicly-traded, global professional services firm with a Big Four heritage.  Founded in 1996 as part of Deloitte;  Management buy-out (1999) and initial public offering (2000). NASDAQ: RECN;  Selectively acquired Big Four service lines in Europe and Asia/Pacific. We partner with business leaders and their teams to plan and execute initiatives as well as support day to day operations. Working collaboratively with our clients, we provide: PROJECT CONSULTING Project scoping, approach, management and execution PROJECT SUPPORT Subject matter or functional expertise for specific projects OPERATIONAL SUPPORT Management level expertise for day-to-day operations 2
  • 3. Resources Snapshot RESOURCES SNAPSHOT $840M revenue in fiscal year 2008 3,700+ Professionals serving clients in over 66 countries 15 years average experience for our professionals 90% of the Fortune 50 have been our clients 74% of the Fortune Global 50 have been our clients 100% of our top 50 clients have remained so for three years running Our track record of success has been achieved through an uncompromising commitment to value-based relationships with our clients. 3
  • 4. Enterprise Wide Capabilities Enterprise-Wide Initiatives  Business process reengineering  Mergers & acquisitions  Shared services  policyIQ® document  IFRS implementation  Transformation programs  Outsource transition  Operational excellence management software  Sarbanes-Oxley Program Management Project Management Change Management Finance & Audit, Risk & Information Human Procurement & Accounting Compliance Management Capital Supply Chain  Financial  Internal & IT audit  Review/redesign  Organizational  Current state reporting co-sourcing development assessment  Implementation  Restatements  Fraud/forensic  Policies &  Strategic sourcing  Stabilization and audits procedures  General accounting optimization  Commodity  Sarbanes-Oxley  Training & management  Financial planning  Process compliance communications improvement  Capital  Financial analysis  Contract/counter-  Compensation & procurement  Business analysis  Shared services party audits benefits redesign  Inventory  IT governance  Accounting  Compliance/  HR system rationalization standards regulatory  Reporting and implementations  Contract data analysis  M&A integration  Corporate management governance  Controls  Logistics & remediation warehousing Our wide array of expertise allows us to support both your functional and enterprise-wide initiatives. 4
  • 5. Our Global Footprint North America Europe Asia Pacific United States Louisville Tulsa Belgium Norway Australia Japan Atlanta Milwaukee Walnut Creek Brussels Oslo Melbourne Nagoya Baltimore Minneapolis Washington, DC Stavanger Sydney Tokyo Denmark Birmingham Nashville Woodland Hills China Singapore Copenhagen Sweden Boise New York Beijing Singapore Stockholm Boston Orange County Canada France Hong Kong Charlotte Parsippany Calgary Paris Switzerland Shanghai Taiwan Chicago Philadelphia Montreal Zurich Taipei Germany India Cincinnati Phoenix Toronto Frankfurt United Bangalore Cleveland Pittsburgh Kingdom Mumbai Columbus Portland Mexico Ireland Birmingham Dallas Princeton Mexico City Dublin Edinburgh Denver Raleigh Italy Leicester Detroit Sacramento Milan London Hartford St. Louis Honolulu San Antonio Luxembourg Houston San Diego Luxembourg Indianapolis San Francisco Netherlands Irvine Seattle Amsterdam/ Kansas City Silicon Valley Utrecht Las Vegas South Florida Long Island Stamford Los Angeles Tampa Global capability with an emphasis on local execution. 5
  • 6. Emerging trend: change from the inside-out We offer a new kind of professional service that helps companies change from the inside-out. More Change Resources Global Consulting to change from the inside-out: to change from the outside-in: address operating challenges, bring in best practice solutions stabilize situations, and methodology. leverage internal capabilities. External Internal Control Control Outsourcing Recruiting, Staffing to tap new operating competency to build operating competency and capacity. and capacity. More Stable 6
  • 7. When/Why do our customers call upon us  Need specialized skill sets, focused resources  Merger and acquisitions integrations  System implementations, conversions Special/Critical Projects  Business process improvements  Regulatory compliance (SOx)  Project Management  Need results  Periodic & Scheduled reporting  High growth periods Peak Work Periods  Planning and Budgeting season  Need temporary resources  Workforce restructuring  Backfill employees working on internal Stop Gap Relief projects 7
  • 8. Key Differentiators Resources occupies a unique space in the professional services landscape. RESOURCES GLOBAL Traditional Consulting Traditional Staffing Tailored and Approach Prescriptive and proprietary None collaborative Experience Average 15 years Junior staff with management oversight Varied Geographic Global coverage, Global Local Coverage local execution Scope of Broad multi-functional Broad multi-functional capabilities Narrow functional capabilities Service capabilities Commitment Consultants dedicated May be on multiple projects May be in-between traditional jobs to Project for project duration Knowledge Vital part of our Lower priority Occurs infrequently Transfer engagement model in engagement model Service Working with client teams Directive and hierarchical Transactional delivery Delivery 8
  • 9. The Resources Global Value Proposition People value proposition is summarized by the following elements: Our Credentialed professionals, averaging 15 years of relevant PEOPLE People experience Customized, client-centric approach and seamless global SERVICE delivery People Ability to quickly mobilize high-caliber talent and adapt and FLEXIBILITY scale to your specific needs People KNOWLEDGE Actively focused on building your internal capabilities TRANSFER A results-oriented, cost effective approach to consulting COST services 9
  • 10. Our contacts Resources Global Professionals (Italy) S.r.l. Foro Buonaparte, 59 20121 Milano Tel: +39 02 89097121 www.resourcesglobal.com Gabriele Giacoma Managing Director gabriele.giacoma@resourcesglobal-it.com Ottorino Capparelli Client Service Manager ottorino.capparelli@resourcesglobal-it.com 10