SlideShare una empresa de Scribd logo
1 de 78
Descargar para leer sin conexión
Leadership in a knowledge economy Heineken Leadership Lab  17 mei 2011
The most restrictive habit of the brains is to test all new  information against what you already know.  It's the perfect way to stay where you are.   Napoleon Hill The Law of Success
 
1. Broader cultural context 2. Organisation culture
Information Age Industrial Age Agricultural Age Ideas Age  Va l ue Time
The biggest lesson of today is the asymmetry between past and future. Nassim Taleb,  Professor  Uncertainty Studies Universiteit van Massachussets
The future will be so different that the main skill will no longer learning but  unlearning … C.K. Prahalad
 
 
How smart is your right foot?
One brilliant idea can yield a higher return in  the new economy than a lifetime of hard work  and still we choose the hard-working paradigm from the Industrial Age
The problem is not to come up with new ideas  but to get the old patterns that are so strongly  rooted in us to give up John Manyard Keynes
 
The world is boring for   annoying people and  ‘ this same world ’  is interesting for fascinating people…
The main thing I want to tell you is not that you must think  positively, but you should think in possibilities.  Mindset, say the way you look at things by default,  is much more important than positive thinking.  Most people see problems everywhere,  I see opportunities everywhere. Jay Abraham The world's most expensive consultant $ 50.000 per day
An entrepreneur in Chicago owned three dry cleaners that made four times more profit than the industry average.  He hired Jay for a day to inspire  his expansion plans . Jay suggested a  paradigm shift : instead of looking how he could open more dry cleaners  Jay helped the entrepreneur to license his unique concept to 2000 other dry cleaners at $ 200 per month.  This entrepreneur now earns $ 400,000 per month with the same three dry cleaners
Information Age Industrial Age Agricultural Age Ideas Age  Va l ue Time Many of our mental models originate from the Industrial Age. Object world Digital world World of possibilities
.  Benoit Mandelbrot  Sterling Professor of Mathematical Sciences  at Yale University   Originator of  FRACTAL  MATHEMATICS [email_address]   As the number of connections in the world increase organizations and markets behave more and more like  living complex ecosystems .  Within such an environment you can not rely anymore on models based on the normal distribution 
Information Age ‘ netwerk’ Industrial Age -> ‘ machine’ Transformation Age ‘ living ecosystem’ Va l ue Time
Ecosystems do not evolve linear  but fractal  (with quantum jumps)
Fractals  are 'self-similar scales ’  which you can   compare with  the orbits of electrons around a nucleus.  In order to change tracks, an electron has to make a  quantum jump .  So ecosystems also  make evolutionary quantum leaps.
In the quantum world of ideas and possibilities, the 'normal'  is totally irrelevant. The peaks are in charge.  Harry Potter for example. And Google. And Facebook.
The key to success in the 21st century is  'Creative Collaboration',    the fractal combination of three ingredients:  ideas, information and relationships. Jay Abraham
Fractal thinker From $ 20,000 per year to $ 13,000,000  in less than 1 year  by exchanging unsold advertising slots on radio and TV networks  against the total profit on the first order ICY HOT. The founders of Icy Hot became rich of the repeat orders.  One year later  they sold their company for $ 60 million.  Two years after their "day with Jay Abraham" they had a capital of $ 60 million…
The creative organization :  ‘ networked unique individuals'
Imagination is more important than knowledge in the ideas economy...  But how do you 'manage' your imagination? Tom Peters
[object Object],[object Object],[object Object]
Culture determines how we  ‘collectively look at things’  and sometimes also how  ‘ collectively blind ’  we are…
Vision Results Strategy/resources Objectives Processes
Vision Results Strategy Culture Attitude & behavior “ What ’ s normal here ? ” Objectives Processes
Quantum physicist and philosopher David Bohm defined culture as: “ How we collectively give meaning to events ”
Culture is the  invisible  bridge  OR   the  invisible  cliff between planning and execution.
Vision Results Strategy Culture Attitude & behavior IMPLICIT NORMS Objectives Processes
Although you can not be  successful   without capital, technology, strategy and good quality products or services,  culture determines  how successful  you will be with these resources…
Culture Strategy When strategy and culture collide with each other,  culture will win ...
Culture explains why over 70% of all change projects ultimately fail.
Nothing reflects more  a group culture  than the  conversations  they have with each other or  do not have .
A woman comes in for a throat   operation, and   awakes with a toe amputated ...
Research showed that six  different people had asked  themselves questions about what the doctor did, but no one had said actually anything. The lady lost her toe  because of the culture  in the hospital ...
A research team from Stanford University has researched the secret of the 1% most extraordinary organizational  culture. Their conclusion was that the secret of the most productive cultures exists  in the ability to constructively keep communicating  when subjects become heavily emotionally charged ...
In these cultures a breakthrough occurs  every time  whereas degradation takes place in other cultures.
Goleman and colleagues argue in a special issue about  breakthrough leadership  that for leaders in the ideas age, the management of the organization begins with managing their  own emotional state .
Harvard Business Review Emotionally unintelligent leaders create toxic organizations that in the short term will score under pressure, "but ultimately always fail ” .  Wise leaders create a safe and vital culture in which information is shared, where trust reigns, where people are willing to take healthy risks, and where constructive feedback contributes to group learning.
Natural environment Va l ue Time
Natural environment Va l ue Time Work environment
Natural environment Va l ue Time Work environment Think environment
Natural environment Va l ue Time Work environment Think environment Feel environment
Working at
Moving around: A slide allows quick access from  different floors ...  There are also poles available ... they  are similar to the ones used in fire stations
INNOVATION:  Large boards are available just about everywhere because 'ideas don't always come when seated in the office' says one of Google ’ s managers.
LEISURE. Pool tables, video games etc. are  available in many areas.
Communication... On each floor, there are private cabin areas where employees can attend to personal  affairs.
Health: Professional masseurs (masseuses)  available.
REST ... This room provides massage chairs that you control ...  while you view relaxing aquariums ... !!!
Ambiance ... There are many books in this  library ... even some about programming !!
Culture is not just  ‘ one of the things a CEO does ’ , it should be  all  he does. Lou Gerstner Jr., former CEO IBM
All emotions are delays of the "creative response state ” , the state-FLOW Instant Very fast  Fast Slow Slower Slowest Most open Most closed FLOW
FLOW is the best human experience
FLOW is what I call the process of total involvement in life,  which causes spontaneous  creativity and fun. Mihaly Csikszentmihalyi
“ You would like to know it all very carefully, however my idling,  I even myself can’t explain,  On the field it just happens .” Johan Cruijff, Het Parool 11 januari 1966
Where do my ideas come from? I can not say for sure.  They come spontaneously, directly and indirectly .” Ludwig von Beethoven
Albert Einstein “ Scientific breakthroughs  have little to do with intellect. There is always a leap in consciousness. You can call it intuition. The solution just comes to you and you do not know how or why."
For spontaneous creativity, you need the higher emotional states Instant Very fast  Fast Slow Slower Slowest FLOW
For spontaneous creativity, you need the higher emotional states Instant Very fast  Fast Slow Slower Slowest FLOW Most open Most defensive
Joy, passion Enthusiasm Conciliatory Compassionate Tolerant Anger Apathetic (passive) 7 6 5 4 3 2 1 Defensive Open If you want to measure the degree of openness of a culture you have to look at the  chronic emotional state   of the organization
The ‘GAP’… De ideal culture (SYNERGIE/FLOW) Most organisation cultures fit here Joy, passion Enthusiasm Conciliatory Compassionate Tolerant Anger Apathetic (passive) 7 6 5 4 3 2 1
The ‘BRIDGE’ … THIS IS THE BRIDGE:  EMOTIONAL INTELLIGENCE DIALOGUE Joy, passion Enthusiasm Conciliatory Compassionate Tolerant Anger Apathetic (passive) 7 6 5 4 3 2 1 De ideal culture (SYNERGY/FLOW) Most organisation cultures fit here
"Dialogue is the way to find and question our implicit standards. Dialogue can therefore be very transformative. " David Bohm
Reactive -> proactive -> creative EQ Spontaneous,  creative Resistance,  closed  Prepared to  contribute  to solutions Creative (FLOW) Proactive Reactive Joy, passion Enthusiasm Conciliatory Compassionate Tolerant Anger Apathetic (passive) 7 6 5 4 3 2 1
The organisation with type 1 &  2 energy  (reactive) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The organisation with type 3 till 5 energy  (proactive) ,[object Object],[object Object],[object Object],[object Object],[object Object]
The organization with type 6 & 7 energy  (creative) ,[object Object],[object Object],[object Object],[object Object],[object Object]
TRUST, the one thing that changes everything Stephen M.R. Covey
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is needed for an acorn to transform into an oak?
A whole ecosystem of relationships
Try  openness, respect and trust … More you don’t need. Once we respect the inherent principles of a  complex ecosystem,  growth and prosperity will automatically occur.
[email_address]

Más contenido relacionado

La actualidad más candente

Accu2014 Imagination in Software Development
Accu2014 Imagination in Software DevelopmentAccu2014 Imagination in Software Development
Accu2014 Imagination in Software Developmentcharlestolman
 
Michael Edson: Ten Patterns for Organizational Change
Michael Edson: Ten Patterns for Organizational ChangeMichael Edson: Ten Patterns for Organizational Change
Michael Edson: Ten Patterns for Organizational ChangeMichael Edson
 
Lecture 8: Creative Organizations
Lecture 8: Creative OrganizationsLecture 8: Creative Organizations
Lecture 8: Creative OrganizationsTathagat Varma
 
Lecture 3 - The Creative Process
Lecture 3 - The Creative ProcessLecture 3 - The Creative Process
Lecture 3 - The Creative ProcessTathagat Varma
 
superhumans and innovation workshops
superhumans and innovation workshopssuperhumans and innovation workshops
superhumans and innovation workshopsAgileDenver
 
vBrownBag Presentation
vBrownBag PresentationvBrownBag Presentation
vBrownBag PresentationJon Hildebrand
 
Innovation Excellence Weekly - Issue 1
Innovation Excellence Weekly - Issue 1Innovation Excellence Weekly - Issue 1
Innovation Excellence Weekly - Issue 1Innovation Excellence
 
Innovation Excellence Weekly Issue 37
Innovation Excellence Weekly Issue 37Innovation Excellence Weekly Issue 37
Innovation Excellence Weekly Issue 37Innovation Excellence
 
Creativity as Process
Creativity as ProcessCreativity as Process
Creativity as Processbenwyeth
 
Can we design organizations for beauty?
Can we design organizations for beauty?Can we design organizations for beauty?
Can we design organizations for beauty?Joyce Hostyn
 
What in the world is going on presentation
What in the world is going on presentationWhat in the world is going on presentation
What in the world is going on presentationDr. Michael Edmondson
 
Introduction to UX Research: Conducting Focus Groups
Introduction to UX Research: Conducting Focus GroupsIntroduction to UX Research: Conducting Focus Groups
Introduction to UX Research: Conducting Focus GroupsWilliam Evans
 
New Perspectives on the Future of Learning
New Perspectives on the Future of LearningNew Perspectives on the Future of Learning
New Perspectives on the Future of LearningWayne Hodgins
 
Coming off the Island: principles for a more collaborative, fast approach
Coming off the Island: principles for a more collaborative, fast approachComing off the Island: principles for a more collaborative, fast approach
Coming off the Island: principles for a more collaborative, fast approachHeidi Hackemer
 

La actualidad más candente (20)

Accu2014 Imagination in Software Development
Accu2014 Imagination in Software DevelopmentAccu2014 Imagination in Software Development
Accu2014 Imagination in Software Development
 
Michael Edson: Ten Patterns for Organizational Change
Michael Edson: Ten Patterns for Organizational ChangeMichael Edson: Ten Patterns for Organizational Change
Michael Edson: Ten Patterns for Organizational Change
 
What motivates us at work?
What motivates us at work?What motivates us at work?
What motivates us at work?
 
Lecture 8: Creative Organizations
Lecture 8: Creative OrganizationsLecture 8: Creative Organizations
Lecture 8: Creative Organizations
 
Lecture 3 - The Creative Process
Lecture 3 - The Creative ProcessLecture 3 - The Creative Process
Lecture 3 - The Creative Process
 
Evaluating Paradigms
Evaluating ParadigmsEvaluating Paradigms
Evaluating Paradigms
 
superhumans and innovation workshops
superhumans and innovation workshopssuperhumans and innovation workshops
superhumans and innovation workshops
 
vBrownBag Presentation
vBrownBag PresentationvBrownBag Presentation
vBrownBag Presentation
 
Innovation Excellence Weekly - Issue 1
Innovation Excellence Weekly - Issue 1Innovation Excellence Weekly - Issue 1
Innovation Excellence Weekly - Issue 1
 
PDC+++ Module 1 Class 5
PDC+++ Module 1 Class 5PDC+++ Module 1 Class 5
PDC+++ Module 1 Class 5
 
Innovation Excellence Weekly Issue 37
Innovation Excellence Weekly Issue 37Innovation Excellence Weekly Issue 37
Innovation Excellence Weekly Issue 37
 
Creativity as Process
Creativity as ProcessCreativity as Process
Creativity as Process
 
Can we design organizations for beauty?
Can we design organizations for beauty?Can we design organizations for beauty?
Can we design organizations for beauty?
 
What in the world is going on presentation
What in the world is going on presentationWhat in the world is going on presentation
What in the world is going on presentation
 
Mental Models
Mental ModelsMental Models
Mental Models
 
Introduction to UX Research: Conducting Focus Groups
Introduction to UX Research: Conducting Focus GroupsIntroduction to UX Research: Conducting Focus Groups
Introduction to UX Research: Conducting Focus Groups
 
Nudge v final
Nudge   v finalNudge   v final
Nudge v final
 
Nudge
NudgeNudge
Nudge
 
New Perspectives on the Future of Learning
New Perspectives on the Future of LearningNew Perspectives on the Future of Learning
New Perspectives on the Future of Learning
 
Coming off the Island: principles for a more collaborative, fast approach
Coming off the Island: principles for a more collaborative, fast approachComing off the Island: principles for a more collaborative, fast approach
Coming off the Island: principles for a more collaborative, fast approach
 

Destacado

Marketing-Methods,Marketing Automation & Marketing‘s Accountability
Marketing-Methods,Marketing Automation & Marketing‘s AccountabilityMarketing-Methods,Marketing Automation & Marketing‘s Accountability
Marketing-Methods,Marketing Automation & Marketing‘s AccountabilityStephanWo
 
中国市場開拓 天気予報アプリカスタマイズサービス
中国市場開拓   天気予報アプリカスタマイズサービス中国市場開拓   天気予報アプリカスタマイズサービス
中国市場開拓 天気予報アプリカスタマイズサービスTakamitsu Nakao
 
中国ソーシャルメディア業界の現状と今後
中国ソーシャルメディア業界の現状と今後中国ソーシャルメディア業界の現状と今後
中国ソーシャルメディア業界の現状と今後Takamitsu Nakao
 
在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”
在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”
在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”Takamitsu Nakao
 
Revisión crítica del Retardo Mental Leve (RML)
Revisión crítica del Retardo Mental Leve (RML)Revisión crítica del Retardo Mental Leve (RML)
Revisión crítica del Retardo Mental Leve (RML)Patricia Gagliardi
 
Richter video screenshots may
Richter video screenshots mayRichter video screenshots may
Richter video screenshots mayrazleesecurity
 
Bcs project of telenor
Bcs project of telenorBcs project of telenor
Bcs project of telenoraaaswad
 
中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)
中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)
中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)Takamitsu Nakao
 
Revisión crítica del retardo mental leve
Revisión crítica del retardo mental leveRevisión crítica del retardo mental leve
Revisión crítica del retardo mental levePatricia Gagliardi
 
中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向
中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向
中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向Takamitsu Nakao
 
微博(ウェイボ)+Androidタブレットで 始める社内の可視化
微博(ウェイボ)+Androidタブレットで 始める社内の可視化微博(ウェイボ)+Androidタブレットで 始める社内の可視化
微博(ウェイボ)+Androidタブレットで 始める社内の可視化Takamitsu Nakao
 
中国のスマートフォン市場とソーシャルネットワーク市場
中国のスマートフォン市場とソーシャルネットワーク市場中国のスマートフォン市場とソーシャルネットワーク市場
中国のスマートフォン市場とソーシャルネットワーク市場Takamitsu Nakao
 

Destacado (20)

хэ.туяа
хэ.туяахэ.туяа
хэ.туяа
 
Marketing-Methods,Marketing Automation & Marketing‘s Accountability
Marketing-Methods,Marketing Automation & Marketing‘s AccountabilityMarketing-Methods,Marketing Automation & Marketing‘s Accountability
Marketing-Methods,Marketing Automation & Marketing‘s Accountability
 
中国市場開拓 天気予報アプリカスタマイズサービス
中国市場開拓   天気予報アプリカスタマイズサービス中国市場開拓   天気予報アプリカスタマイズサービス
中国市場開拓 天気予報アプリカスタマイズサービス
 
中国ソーシャルメディア業界の現状と今後
中国ソーシャルメディア業界の現状と今後中国ソーシャルメディア業界の現状と今後
中国ソーシャルメディア業界の現状と今後
 
Solcellekursus 7 maj 2011_på_fc_jane_kruse
Solcellekursus  7 maj 2011_på_fc_jane_kruseSolcellekursus  7 maj 2011_på_fc_jane_kruse
Solcellekursus 7 maj 2011_på_fc_jane_kruse
 
在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”
在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”
在中日系企業の強い味方 微博(ウェイボ)型社内SNS ”CFB”
 
Revisión crítica del Retardo Mental Leve (RML)
Revisión crítica del Retardo Mental Leve (RML)Revisión crítica del Retardo Mental Leve (RML)
Revisión crítica del Retardo Mental Leve (RML)
 
Richter video screenshots may
Richter video screenshots mayRichter video screenshots may
Richter video screenshots may
 
Bcs project of telenor
Bcs project of telenorBcs project of telenor
Bcs project of telenor
 
Journalist
JournalistJournalist
Journalist
 
Demography based ATM design
Demography based ATM designDemography based ATM design
Demography based ATM design
 
Pdf 1
Pdf 1Pdf 1
Pdf 1
 
A broad overview of Tele-consultation through SocialNUI lens
A broad overview of Tele-consultation through SocialNUI lensA broad overview of Tele-consultation through SocialNUI lens
A broad overview of Tele-consultation through SocialNUI lens
 
中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)
中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)
中国モバイル市場&ソーシャルメディア概要(2012年3月23日版)
 
Revisión crítica del retardo mental leve
Revisión crítica del retardo mental leveRevisión crítica del retardo mental leve
Revisión crítica del retardo mental leve
 
中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向
中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向
中国ソーシャルメディア分野で躍進する”微博(ウェイボ)” その実態と動向
 
微博(ウェイボ)+Androidタブレットで 始める社内の可視化
微博(ウェイボ)+Androidタブレットで 始める社内の可視化微博(ウェイボ)+Androidタブレットで 始める社内の可視化
微博(ウェイボ)+Androidタブレットで 始める社内の可視化
 
Nautical numbers
Nautical numbersNautical numbers
Nautical numbers
 
Jhonier montoya
Jhonier montoyaJhonier montoya
Jhonier montoya
 
中国のスマートフォン市場とソーシャルネットワーク市場
中国のスマートフォン市場とソーシャルネットワーク市場中国のスマートフォン市場とソーシャルネットワーク市場
中国のスマートフォン市場とソーシャルネットワーク市場
 

Similar a 110518leadershipheineken hwg

joi ito and wikipedia
joi ito and wikipediajoi ito and wikipedia
joi ito and wikipediamonika hardy
 
Creativity develops through a permissive environment
Creativity develops through a permissive environmentCreativity develops through a permissive environment
Creativity develops through a permissive environmentTanja Kalezic
 
Creating Heart Capital :: Culture matters
Creating Heart Capital :: Culture mattersCreating Heart Capital :: Culture matters
Creating Heart Capital :: Culture mattersSunil Malhotra
 
The rise of the Generalist pgp viva vvit converted
The rise of the Generalist pgp viva vvit convertedThe rise of the Generalist pgp viva vvit converted
The rise of the Generalist pgp viva vvit convertedPROF. PUTTU GURU PRASAD
 
Creating a Healthy Digital Culture: How empathy can change our organizations
Creating a Healthy Digital Culture: How empathy can change our organizationsCreating a Healthy Digital Culture: How empathy can change our organizations
Creating a Healthy Digital Culture: How empathy can change our organizationsDomain7
 
Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)
Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)
Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)Blend Interactive
 
Why Right-Brainers Will Rule The Future
Why Right-Brainers Will Rule The FutureWhy Right-Brainers Will Rule The Future
Why Right-Brainers Will Rule The Futureamperand Creative
 
Creativity And Its Effect On Creativity
Creativity And Its Effect On CreativityCreativity And Its Effect On Creativity
Creativity And Its Effect On CreativityMichelle Meienburg
 
Businessman Begins Writing On A Sheet Of Paper Photograph By Rose
Businessman Begins Writing On A Sheet Of Paper Photograph By RoseBusinessman Begins Writing On A Sheet Of Paper Photograph By Rose
Businessman Begins Writing On A Sheet Of Paper Photograph By RoseAllison Thompson
 
Millipedes Lab Report
Millipedes Lab ReportMillipedes Lab Report
Millipedes Lab ReportPamela Smith
 
Salzburg Keynote March 27, 2007
Salzburg Keynote March 27, 2007Salzburg Keynote March 27, 2007
Salzburg Keynote March 27, 2007Wayne Hodgins
 

Similar a 110518leadershipheineken hwg (20)

joi ito and wikipedia
joi ito and wikipediajoi ito and wikipedia
joi ito and wikipedia
 
Creativity develops through a permissive environment
Creativity develops through a permissive environmentCreativity develops through a permissive environment
Creativity develops through a permissive environment
 
Creative Play Examples
Creative Play ExamplesCreative Play Examples
Creative Play Examples
 
Creating Heart Capital :: Culture matters
Creating Heart Capital :: Culture mattersCreating Heart Capital :: Culture matters
Creating Heart Capital :: Culture matters
 
Innovation talk
Innovation talkInnovation talk
Innovation talk
 
Kaizen the way of the Samurai
Kaizen the way of the SamuraiKaizen the way of the Samurai
Kaizen the way of the Samurai
 
The rise of the Generalist pgp viva vvit converted
The rise of the Generalist pgp viva vvit convertedThe rise of the Generalist pgp viva vvit converted
The rise of the Generalist pgp viva vvit converted
 
E2
E2E2
E2
 
Illustrative Essays
Illustrative EssaysIllustrative Essays
Illustrative Essays
 
Creating a Healthy Digital Culture: How empathy can change our organizations
Creating a Healthy Digital Culture: How empathy can change our organizationsCreating a Healthy Digital Culture: How empathy can change our organizations
Creating a Healthy Digital Culture: How empathy can change our organizations
 
Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)
Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)
Creating a Healthy Digital Culture by Kevan Gilbert (Now What? Conference 2015)
 
Why Right-Brainers Will Rule The Future
Why Right-Brainers Will Rule The FutureWhy Right-Brainers Will Rule The Future
Why Right-Brainers Will Rule The Future
 
What Is An Essay
What Is An EssayWhat Is An Essay
What Is An Essay
 
Environment Affect Human Behavior
Environment Affect Human BehaviorEnvironment Affect Human Behavior
Environment Affect Human Behavior
 
LEARNING TO BE INNOVATIVE ?
LEARNING TO BE INNOVATIVE   ?�LEARNING TO BE INNOVATIVE   ?�
LEARNING TO BE INNOVATIVE ?
 
Creativity And Its Effect On Creativity
Creativity And Its Effect On CreativityCreativity And Its Effect On Creativity
Creativity And Its Effect On Creativity
 
Businessman Begins Writing On A Sheet Of Paper Photograph By Rose
Businessman Begins Writing On A Sheet Of Paper Photograph By RoseBusinessman Begins Writing On A Sheet Of Paper Photograph By Rose
Businessman Begins Writing On A Sheet Of Paper Photograph By Rose
 
Millipedes Lab Report
Millipedes Lab ReportMillipedes Lab Report
Millipedes Lab Report
 
People Care and Collective Intelligence
People Care and Collective IntelligencePeople Care and Collective Intelligence
People Care and Collective Intelligence
 
Salzburg Keynote March 27, 2007
Salzburg Keynote March 27, 2007Salzburg Keynote March 27, 2007
Salzburg Keynote March 27, 2007
 

110518leadershipheineken hwg