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The Professional
       Fundraiser
     Alice O’ Rawe
Queen’s University Belfast
Today



•   Queen’s University Belfast
•   Best practice (CASE)
•   The Prospect Pool
•   Meetings
•   Cultivation
•   Making the ‘Ask’
•   Stewardship
•   The numbers
Queen’s University Belfast

A Russell Group University – research led.
100, 000

Team of 20
•7 Dedicated Fundraisers.
•3 MG’s, I Corporate, I T&F, I Legacies, I
Annual Fund. I Reunions. I Alumni
•I .5 Prospect researchers
•Support, admin and databases
•Student callers
The ‘ASK’ - Investing in areas of
  excellence

• First campaign - £130m Mc Clay Library - £45m

• Gift range £5.00 - £10m

• Three key projects

• Institute of Life Sciences

• Green Chemistry

• Executive Education at Riddel Hall
Getting started - building the
   Prospect Pool

Prospect Researcher – key
Internal - Cull through your database, run queries on alumni and
   previous donors
External – Wealth screening - (Factary & Prospecting for Gold)
• Peer screening at meetings
• Volunteers, Foundation Board members – give, get, get out!
• Recommendations from academics, colleagues etc
• Google alerts
Getting the meeting



•   Pre calls – chance to opt out!
•   Letter/emails/calls
•   Getting the meeting
•   Getting past the gatekeepers
•   Raisers Edge – good record keeping
•   Invitation to an event ( e.g. Riddel Breakfasts)
The First Meeting


•   Don't over prepare, ‘friend raising’
•   Don't bring your research into the meeting!
•   Be honest about why you are there!
•   Listen, listen , listen and then listen some more!
•   Note taking?
•   Cases for Support can be useful
•   Class list - peer screening
•   Low level ‘Ask’ if appropriate (Adopt a Book, scholarships)
•   Next move – what might it be?
Moves and Cultivation



Move” = a proactive activity that brings the potential donor
closer to making a gift

•Invitations to events, Presenting to students, attend lectures,
class lists, campus visits, meeting with academics
•Larger gift = more moves
•Hot prospect = moves in quick succession

•Avoid endless cultivation - Keep your eye on the prize
The Ask –The Four Rights




• Right Project
• Right Amount
• Right Solicitor - who is best placed to get the “yes”? It may not
  be you!
• Right Time
• Each of your steps with a prospect should help you learn the
  answer to one or more of these questions.
• Average 4 meetings/moves to secure a sizeable gift ( in line
  with best practice)
What if They Say No??




Is it ever really a NO?
• Importance of listening
• You can almost always regroup
• Major solicitations usually take a number of conversations
• Remember your long term goals for the relationship
Activity Benchmarks


•   Acquainted with 400-500 people ( qualified over 2 year period)
•   Pool of 150 -200 prospects, including stewardship
•   15 -20 face-to face visits/month
•   Roughly 40 moves/month
•   1 day a week in office
•   Prospect Module on Raisers Edge – keep updated
The Portfolio – 202 prospects



Mature portfolio: roughly!

•   Discovery / plan -20%
•   Cultivation – 50%
•   Solicitation – 20%
•   Stewardship – 10%
•   Top tier of 20

(based on CASE best practice)
Stewardship



•   Dedicated Stewardship Officer
•   Events – continues the cultivation
•   Benefactors Lunch
•   Face to Face visits
•   Donor Pin
•   Donor Newsletters and mailings
A Few Parting Tips…


•   You cannot raise major gifts from your desk! So…
•   Block out time for visits
•   Plan trips well in advance
•   Schedule 2/3 visits on one day
•   Be yourself!
•   Network and read

• Relationships – friend raising is key
• ASK!

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The Professional Fundraiser

  • 1. The Professional Fundraiser Alice O’ Rawe Queen’s University Belfast
  • 2. Today • Queen’s University Belfast • Best practice (CASE) • The Prospect Pool • Meetings • Cultivation • Making the ‘Ask’ • Stewardship • The numbers
  • 3. Queen’s University Belfast A Russell Group University – research led. 100, 000 Team of 20 •7 Dedicated Fundraisers. •3 MG’s, I Corporate, I T&F, I Legacies, I Annual Fund. I Reunions. I Alumni •I .5 Prospect researchers •Support, admin and databases •Student callers
  • 4. The ‘ASK’ - Investing in areas of excellence • First campaign - £130m Mc Clay Library - £45m • Gift range £5.00 - £10m • Three key projects • Institute of Life Sciences • Green Chemistry • Executive Education at Riddel Hall
  • 5. Getting started - building the Prospect Pool Prospect Researcher – key Internal - Cull through your database, run queries on alumni and previous donors External – Wealth screening - (Factary & Prospecting for Gold) • Peer screening at meetings • Volunteers, Foundation Board members – give, get, get out! • Recommendations from academics, colleagues etc • Google alerts
  • 6. Getting the meeting • Pre calls – chance to opt out! • Letter/emails/calls • Getting the meeting • Getting past the gatekeepers • Raisers Edge – good record keeping • Invitation to an event ( e.g. Riddel Breakfasts)
  • 7. The First Meeting • Don't over prepare, ‘friend raising’ • Don't bring your research into the meeting! • Be honest about why you are there! • Listen, listen , listen and then listen some more! • Note taking? • Cases for Support can be useful • Class list - peer screening • Low level ‘Ask’ if appropriate (Adopt a Book, scholarships) • Next move – what might it be?
  • 8. Moves and Cultivation Move” = a proactive activity that brings the potential donor closer to making a gift •Invitations to events, Presenting to students, attend lectures, class lists, campus visits, meeting with academics •Larger gift = more moves •Hot prospect = moves in quick succession •Avoid endless cultivation - Keep your eye on the prize
  • 9. The Ask –The Four Rights • Right Project • Right Amount • Right Solicitor - who is best placed to get the “yes”? It may not be you! • Right Time • Each of your steps with a prospect should help you learn the answer to one or more of these questions. • Average 4 meetings/moves to secure a sizeable gift ( in line with best practice)
  • 10. What if They Say No?? Is it ever really a NO? • Importance of listening • You can almost always regroup • Major solicitations usually take a number of conversations • Remember your long term goals for the relationship
  • 11. Activity Benchmarks • Acquainted with 400-500 people ( qualified over 2 year period) • Pool of 150 -200 prospects, including stewardship • 15 -20 face-to face visits/month • Roughly 40 moves/month • 1 day a week in office • Prospect Module on Raisers Edge – keep updated
  • 12. The Portfolio – 202 prospects Mature portfolio: roughly! • Discovery / plan -20% • Cultivation – 50% • Solicitation – 20% • Stewardship – 10% • Top tier of 20 (based on CASE best practice)
  • 13. Stewardship • Dedicated Stewardship Officer • Events – continues the cultivation • Benefactors Lunch • Face to Face visits • Donor Pin • Donor Newsletters and mailings
  • 14. A Few Parting Tips… • You cannot raise major gifts from your desk! So… • Block out time for visits • Plan trips well in advance • Schedule 2/3 visits on one day • Be yourself! • Network and read • Relationships – friend raising is key • ASK!