1. GLORIA DSOUZA
B 503, Arena II CHS, Off Mira Bhyander Road, Mira Road (East) 401 107,
Mobile: 9833946008 / 9619682453 Email : glorialeo@gmail.com
PROFILE
Graduate with 20 odd years of rich experience as Secretary cum Administrative
Assistant in reputed organizations. Capable of interacting confidently and efficiently
with people at all levels.
STRENGTHS
- Good communication and interpersonal skills
- Analytical and Numeric skills
- Organization, time management and administrative skills
- Flexibility and willingness to multi-task
- Ability to work under pressure in a high paced environment
ACADEMIC QUALIFICATION
- Bachelor of Commerce from Mumbai University.
- Diploma in Human Resources Management through Wellingkar’s Institute,
Matunga, Mumbai
COMPUTER SKILLS
- Microsoft Word/Excel/Power Point/Outlook and Surfing Net
SPECIAL COURSES
- Quality Customer Service
- Fire and Safety Program
- Advanced Excel Training

2. PROFESSIONAL EXPERIENCE
Company Period Designation
Essar Group of Companies 2nd
May 2007 till date Secretary
P D Hinduja National
Hospital
5th
Jan 1993 till 30th
April 2007
(14 yrs) Secretary
Wockhardt Pharmaceutical
Co.
Oct 1992 till Dec 1992 (2months
temporary vacancy)
Secretary
ANZ Grindlays Bank plc
June 1992 till Sept 1992 (2 months
temporary vacancy)
Secretary
Bombay Hospital & MRC
June 1991 till March 1992 (9
months)
Secretary
JOB PROFILE :
Secretarial :
- Attending phone calls from clients, customers and providing feedback, with a
good customer approach
- Filing of all documents for further reference as per audit guidelines.
- Support the team with any administrative or coordination tasks including
presentation, MIS reports, data maintenance.
- Independent Correspondence.
- E-mail Management
- Booking Conference rooms for meetings, sending Dial-in, Setting up Video
conferencing .
- Maintain Calendars, sending invites, maintaining database,
Administration:
- To verify reimbursement documents of online reimbursement requests to
facilitate payment of the same (BER : car/medical/telephone)
- Arranging travel/hotel stay/car booking and mobile services.
- Coordinate with new joinees for all employees in the team.
- Handling of all aspects of administrative work related to courier, security and
stationery
- Coordinating employee engagement viz. birthdays, parties, farewell & Offsite.
PERSONAL DETAILS :
Marital Status : Married with 1 child
Languages Known: English, Hindi & Marathi.
Present CTC : Rs. 8,04,510/- per annum