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Client Case Study




                                                                         GoECart ecommerce platform delivers the
                                                                         same rich set of personalization features
                                                                         and customer experience you would expect
                                                                         from the top internet sites, plus advanced
                                                                         supply chain automation on the back end.
                                                                         We couldn’t be more happy with our
                                                                         choice.
                                                                                                                — Ray Miller, CEO
                                                                                                     MyWeddingReceptionIdeas.com




Industry                                                            Solution
Wedding Supplies and Personalized Wedding Gifts                     GoECart Ecommerce Solution

Requirements                                                        Results
n	 Complete, easy-to-use, and highly personalized ecommerce         n	 Re-designed ecommerce storefront with customized checkout
   storefront                                                          process that lets customers fully personalize orders
n	 Ability to offer customizable wedding merchandise                n	 Full integration with third-party suppliers using GoECart’s API
n	 Exceptional user experience designed to boost site conversion    n	 Seamless integration with ClickTale®, Kampyle®, and Google
n	 Superior customer service features                                  Analytics to deliver personalized selling based on customer
                                                                       feedback, and visitor behavior
n	 Empower the company to compete with more established retailers
                                                                    n	 Rich transactional emails enables direct marketing with targeted
                                                                       and timely branded messages




Sales@GoECart.com  • www.GoECart.com • 1.877.243.3612
MyWeddingReceptionIdeas & GoECart — 
                                                                          A Match Made in Heaven
                                                                          GoECart was able to deliver on all of MWRI’s requirements. A feature-rich ecommerce
                                                                          solution with a complete site re-design and back-office tools was delivered within budget
                                                                          and in less than 100 days.


                                                                          Highly Personalized Storefront Brings More Sales More
    Situation Analysis                                                    Often
   Founded in 2003, MyWeddingReceptionIdeas.com                           GoECart’s strategic consulting group collaborated with MWRI’s design team to do a
   is a leading online destination for wedding and                        complete brand overhaul including a new logo and color scheme. Wireframes and mockups
   related merchandise, including favors, accessories,                    were designed and revised in accordance with the client’s expectations, competitive
   and gifts for bridesmaids and groomsmen. At                            research, analytics data, and the preferences of MWRI’s target customers.
   MWRI, an exceptional customer service pledge is
                                                                          The new storefront includes:
   more than just lip service. The company offers a
   100% satisfaction guarantee, and listens intently to                   n	 A beautifully redesigned site that strikes a delicate balance between branding,
   customer ideas to help them choose personalized                           ecommerce, and community building
   gifts according to their unique needs.                                 n	 Intuitive and interactive navigation menus and intelligent promo banners
   The Challenge                                                          n	 Smart cross-selling / up-selling promotions and recently viewed items
   In recent years, the company has experienced                           n	 Integration with all leading social networks, including FaceBook®, Twitter®,
   some growing pains largely due to lack of                                 Pinterest, ShareThis®, and others
   supply chain automation and reliance on manual                         n	 Product pages with the ability to personalize items (size, color, engraving,
   processes to manage business and customer                                 monogramming, etc.)
   relationships. Their ecommerce storefront design
                                                                          n	 Intelligent one-page checkout feature designed to reduce cart abandonment
   was also in need of an update. Usability needed
   improvement, and the site features were beginning                      Rich Transactional Emails Provide Incremental Sales
   to lag behind. The company also sought to improve
   its personalization capabilities in order to more                      GoECart’s built-in, rich transactional email feature enables merchants to create and send
   effectively market to customers while gaining brand                    timely, personalized emails based on site events such as customer registration, order
   recognition. Further, MWRI has a solid presence                        confirmation, shipping notification, and shopping cart abandonment. MWRI can now easily
   in search engine rankings, the company required                        follow up with abandoned cart customers via drip email campaigns to recoup otherwise
   a solution that would ensure that its investment in                    lost revenues. Since its implementation, the number of product reviews submitted by
   SEO and social media would be preserved. And all                       customers have increased ten-fold. Other benefits have included reduced customer
   this needed to be done within a budget appropriate                     service calls and improved email deliverability.
   for an emerging brand.
                                                                          Integrated Supply Chain Improves Customer Satisfaction
   The Solution:                                                          GoECart’s robust backend tools allow MWRI to efficiently process and manage orders and
   GoECart Ecommerce Platform                                             fulfillment through its large supplier base. MWRI has hence implemented full automation
                                                                          with its largest suppliers using GoECart XML APIs. This saved the company significant
                                                                          investment it would have otherwise needed to purchase and integrate separate order
                                                                          management and inventory management systems.

                            Scan this QR code                             Search Engine Rankings — Preserved!
                            to watch a quick video                        Finally, MWRI has relied on Google and other search engines for majority of its traffic and
                            testimonial on “Why                           has made significant investments in organic search engine optimization (SEO) techniques.
                            MyWeddingReceptionIdeas                       GoECart worked closely with MWRI to implement all of the latest SEO best practices to
                            chose GoECart.”                               ensure that the site was not impacted negatively in any way. The company continues to
                                                                          expand its growing customer base.




                                                                                                                                                                                   ®




                                Sales@GoECart.com  • www.GoECart.com • 1.877.243.3612
GoECart and GoECart 360 are trademarks of GoECart. All other trademarks and tradenames are the properties of their respective owners. Copyright © 2012 GoECart. All rights reserved.

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MyWeddingReceptionIdeas Increases Sales and Conversions with GoECart On-Demand Ecommerce Solution

  • 1. Client Case Study GoECart ecommerce platform delivers the same rich set of personalization features and customer experience you would expect from the top internet sites, plus advanced supply chain automation on the back end. We couldn’t be more happy with our choice. — Ray Miller, CEO MyWeddingReceptionIdeas.com Industry Solution Wedding Supplies and Personalized Wedding Gifts GoECart Ecommerce Solution Requirements Results n Complete, easy-to-use, and highly personalized ecommerce n Re-designed ecommerce storefront with customized checkout storefront process that lets customers fully personalize orders n Ability to offer customizable wedding merchandise n Full integration with third-party suppliers using GoECart’s API n Exceptional user experience designed to boost site conversion n Seamless integration with ClickTale®, Kampyle®, and Google n Superior customer service features Analytics to deliver personalized selling based on customer feedback, and visitor behavior n Empower the company to compete with more established retailers n Rich transactional emails enables direct marketing with targeted and timely branded messages Sales@GoECart.com  • www.GoECart.com • 1.877.243.3612
  • 2. MyWeddingReceptionIdeas & GoECart —  A Match Made in Heaven GoECart was able to deliver on all of MWRI’s requirements. A feature-rich ecommerce solution with a complete site re-design and back-office tools was delivered within budget and in less than 100 days. Highly Personalized Storefront Brings More Sales More Situation Analysis Often Founded in 2003, MyWeddingReceptionIdeas.com GoECart’s strategic consulting group collaborated with MWRI’s design team to do a is a leading online destination for wedding and complete brand overhaul including a new logo and color scheme. Wireframes and mockups related merchandise, including favors, accessories, were designed and revised in accordance with the client’s expectations, competitive and gifts for bridesmaids and groomsmen. At research, analytics data, and the preferences of MWRI’s target customers. MWRI, an exceptional customer service pledge is The new storefront includes: more than just lip service. The company offers a 100% satisfaction guarantee, and listens intently to n A beautifully redesigned site that strikes a delicate balance between branding, customer ideas to help them choose personalized ecommerce, and community building gifts according to their unique needs. n Intuitive and interactive navigation menus and intelligent promo banners The Challenge n Smart cross-selling / up-selling promotions and recently viewed items In recent years, the company has experienced n Integration with all leading social networks, including FaceBook®, Twitter®, some growing pains largely due to lack of Pinterest, ShareThis®, and others supply chain automation and reliance on manual n Product pages with the ability to personalize items (size, color, engraving, processes to manage business and customer monogramming, etc.) relationships. Their ecommerce storefront design n Intelligent one-page checkout feature designed to reduce cart abandonment was also in need of an update. Usability needed improvement, and the site features were beginning Rich Transactional Emails Provide Incremental Sales to lag behind. The company also sought to improve its personalization capabilities in order to more GoECart’s built-in, rich transactional email feature enables merchants to create and send effectively market to customers while gaining brand timely, personalized emails based on site events such as customer registration, order recognition. Further, MWRI has a solid presence confirmation, shipping notification, and shopping cart abandonment. MWRI can now easily in search engine rankings, the company required follow up with abandoned cart customers via drip email campaigns to recoup otherwise a solution that would ensure that its investment in lost revenues. Since its implementation, the number of product reviews submitted by SEO and social media would be preserved. And all customers have increased ten-fold. Other benefits have included reduced customer this needed to be done within a budget appropriate service calls and improved email deliverability. for an emerging brand. Integrated Supply Chain Improves Customer Satisfaction The Solution: GoECart’s robust backend tools allow MWRI to efficiently process and manage orders and GoECart Ecommerce Platform fulfillment through its large supplier base. MWRI has hence implemented full automation with its largest suppliers using GoECart XML APIs. This saved the company significant investment it would have otherwise needed to purchase and integrate separate order management and inventory management systems. Scan this QR code Search Engine Rankings — Preserved! to watch a quick video Finally, MWRI has relied on Google and other search engines for majority of its traffic and testimonial on “Why has made significant investments in organic search engine optimization (SEO) techniques. MyWeddingReceptionIdeas GoECart worked closely with MWRI to implement all of the latest SEO best practices to chose GoECart.” ensure that the site was not impacted negatively in any way. The company continues to expand its growing customer base. ® Sales@GoECart.com  • www.GoECart.com • 1.877.243.3612 GoECart and GoECart 360 are trademarks of GoECart. All other trademarks and tradenames are the properties of their respective owners. Copyright © 2012 GoECart. All rights reserved.