Steljes Productive Video & Data Conferencing

productive
video and data
conferencing
A reAl meeting experience – without requiring
fAce-to-fAce presence

This is Business ProducTiviTy

this is
product
video an
confere
The reason we want to meet face-to-face We thought we’d see a bit of a dent to team business now, but we’re not harnessing it
shouldn’t be a surprise. Research has shown working and ultimately productivity, but effectively and people only think and interact
time and again that 80% of communication we were surprised by how much it’s affecting within their own region, or even office.
is done visually and this is why people still us. Our home workers find our current
want to default to face-to-face meetings, but collaboration technologies too complex and So, for many, communication now consists
often have to make do with email and phone. hard to use – most are only good for passive of email and phone, but to be honest it’s
It is always a balancing act between the costs and broadcast forms of communication rather mostly email – that most unengaging and
associated with this and the desire to meet than supporting interactive and collaborative blunt form of dialogue. We need to be able
in person. working on shared media. They also say that to communicate visually and see our people
the technology doesn’t fit with a natural way and their body language.
We’ve been under some cost pressure recently, of working and this has simply meant they
and with some basic analysis we were shocked don’t use the tools we’ve given them. They Visual communication and collaboration
by the sheer scale of our company’s travel may not even be the right tools for some of technology will be key to this, but current
costs. We had expanded globally, so the flight the ways they want to work. approaches haven’t worked – the time, the
costs and associated expenses really added up. way, the place we do things needs to change.
Between travel bans to put a cap on this and We need to find a way to really engage with We need to change the way we work.
natural elements from ash clouds to deep our home workers – flexible working’s so
snow sometimes travelling to meet simply important to this business, and we just need
isn’t an option, but the business impact to make it work. For our colleagues across the
can be serious. world, we must be better connected. There’s
a vast pool of expertise and ideas within this

80% £88bn
People remember 80% of what they Non-productive time costs the UK
see AND hear, compared to just 10% £88 billion a year.
of what they hear and 20% of what Source: Proudfoot Productivity Report
they read.
Source: Jerome Bruner, New York University

tive
nd data
encing.
WE’VE PROBABLY ALL FACED SIMILAR
ISSUES ON A REGULAR BASIS. BUT
STELJES BELIEVES THERE IS A WAY
FORWARD. MEETING FACE-TO-FACE
IS ALWAYS GOING TO BE REqUIRED,
BUT THE TIME, THE WAY AND THE PLACE
THAT WE INTERACT CAN CHANGE. TODAY.

read on, and Take The firsT sTeP
Towards a very differenT scenario.

1 THIS IS BUSINESS PRODUCTIVITY Productive video ANd dAtA coNFereNciNG

73%
73% of respondents said that
communication and collaboration
was the top issue and priority for
driving business productivity.
Source: Steljes Productivity Report

You just
have to be
face-to-face,
is there no
other waY?


40%
40% of respondents said that video AMONG THE MAIN REASONS TO ExTEND THE COMMUNICATION
and data conferencing was a key
technology for productive meetings.
AND COLLABORATION BUDGET IN FUTURE ARE: PRODUCTIVITY
Source: Steljes Productivity Report INCREASES (46%), LESS TRAVEL (43%), COST REDUCTION (35%)
AND TECHNOLOGY ADVANCES (35%).
Source: Frost & Sullivan

Can you really have an interactive, Making reMote workers Technically advanced
collaborative meeting without being less reMote conferencing ThaT
face- to-face? The fact is that pressures on Staff who work from home or remotely doesn’T require
time and productivity are forcing us all to often feel ‘out of sight, out of mind’ – Technical knowledge
consider new ways of working. Whilst most or at least that’s the way the business can The challenge found by many organisations is
of us hate being on camera the reality is that feel. Connecting them to their HQ colleagues that conferencing technology can be complex
video conferencing is now an integral part of is critical – to create a ‘one company’ culture, for the non-technically gifted. This has had
the way we run our lives. For the new digital to foster better teamwork and to ensure their the effect of many systems lying unutilised
natives, they have grown up with the full expertise is brought to bear. – the investment never delivering a return. It
technology revolution and news ways of is key to find highly intuitive and user-friendly
building and maintaining relationships achieving effective approaches that mirror a natural way of
through digital media, It is not as complex conferencing and working – with minimal training and IT
and difficult as it used to be and if they collaboration without knowledge required.
can do it we should too. breaking the bank
Video and data conferencing solutions have
Flexible working – been around for some time. The challenge how do you
or are you? organisations have found is in the cost and
Flexible working has often been problematic complexity of these systems. How can you make This all
for organisations. Typically, you tend to achieve the communication effectiveness
get quick wins from freed up office desk your business needs – without it being work beTTer?
space and some travel cost reduction – cost prohibitive? Equally how can you
but something more important gets lost change the experience from a passive and
along the way. Building solid relationships, broadcast communication to one that is
collaboration and team working suffers – interactive and collaborative?
and ultimately so too does productivity.
iMprove collaboration –
Cutting the travel Costs, even when geography
without Cutting the gets in the way
ConneCtion to staFF With more and more work being done as task
Staff travelling to meetings is an or project-based activity – bringing dispersed
ever-present part of business, but staff together has never been more
increasingly, organisations are putting in important. They need to feel part of the team
place travel bans to try to control the time and build relationships with colleagues that
and cost spent in transit. However, people they may see infrequently at work in person.
still need to collaborate and interact – the
challenge is making this happen effectively.
Being able to see people in an ever more
digital world has to go beyond an icon or a
picture of a person. We communicate visually
and we need to visually explain data and
complex ideas at the same time.


A LARGE SHARE OF ORGANISATIONS PLAN TO ExPAND USAGE OF
SPECIFIC UNIFIED COMMUNICATION AND COLLABORATION TOOLS,
RANGING FROM 36% TOWARD TELEPRESENCE TO ALMOST 60%
FOR VIDEO CONFERENCING.
Source: Frost & Sullivan

real meeting
experiences
without requiring fAce-to-fAce presence


65%
65% of employers said flexible WHEN ASkED WHAT THEY CONSIDERED TO BE THE BIGGEST
working practices had a positive
effect on recruitment and BENEFITS OF VIDEO CONFERENCING RESPONDENTS RATED
retention saving costs. REDUCING TRAVEL TOP, CLOSELY FOLLOWED BY SAVING
Source: DWP TIME AND REDUCING COSTS.
Source: Steljes Video and Data Conferencing Report

Video and data conferencing has become RicheR engagement, RicheR ROI
affordable, effective, easy to use and inteRaction, betteR Results
reliable. Connect workers like never Productive Video and Data Conferencing Cutting wasted time
before, across any distance, with ease. technology from Steljes gives you real-time Think about the hours your staff spend
Help virtual teams work together and content collaboration and a natural dialogue travelling to and from meetings. Across the
build better working relationships from a between your staff, customers and partners course of even a month this adds up
‘face-to-face’ experience. – whoever you want to connect with. significantly. Video and data conferencing
This enriches communications and builds doesn’t replace every meeting, but it can
Use video and data conferencing that is easy relationships – especially when geography drastically reduce them – and with that staff
to set up and even easier to use – within would normally be a barrier. time is better spent.
minutes you are up and running with a new
Agility – get to market faster
way of working that still feels natural and making flexible woRking
How many times are meetings delayed due to
intuitive. The technology is compatible with Really pay dividends
geographic constraints? Freeing up a whole
all industry standard formats and runs across Video and data conferencing can fall down
day for a meeting is challenging, but with
IP networks so it will integrate easily into your when it’s used by those outside of the high
Video and Data Conferencing, an hour’s
existing communications infrastructure. You speed connectivity world of the head office.
meeting is just that – an hour. This means
can now record meetings, simply by plugging With solutions from Steljes, technical
meetings happen when they need to,
in a USB device – press one button and you limitations won’t hold you back – and remote
projects stay on track and the business
can save, share and archive meetings as a and home workers can easily connect and
becomes more agile.
permanent record. have high quality video conferences without
requiring ‘business grade’ technical Building better relationships
connectivity: home broadband is easily Great working relationships improve the way
sufficient. people interact with each other, improve team
work and morale and ultimately lead to more
suppoRt new ways productive, highly motivated teams. The cost
of woRking of delays from fragmented teams cannot be
Increasingly, we work together across underestimated.
distances, in short-lived project teams and
Reduce your carbon footprint
often with suppliers and partners outside of
Companies are under pressure to
our company. This requires a new way of
demonstrate greater sustainability. Productive
working – an ability to be fleet of foot and
Video and Data Conferencing does mean
communicate quickly, easily and above all,
travel requirements drop, and with that the
effectively. Video and Data Conferencing
carbon footprint reduces – especially for
from Steljes supports this by emulating the
international organisations who can avoid
most natural working method – visual
excessive flying.
collaboration and face-to-face interaction.


where will You
see the potential?
Whether it’s a sales function wanting to make comPlex informaTion
regional sales meetings more efficient and sharing
effective, or global teams needing to connect 3D objects, design schematics, the latest
and build relationships, Steljes’ Productive technical architectures. The more complex
Video and Data Conferencing technology the information, the more important it is to
can help. From simple video conferencing represent it and discuss it visually. Video and
solutions to integrated solutions with Data Conferencing technology makes this
interactive whiteboards and collaboration possible – allowing dispersed teams to share
software that take you to a new level with a objects, annotate and make commentary –
natural interactive and collaborative data all of which can be captured and recorded
conferencing solution. digitally. Use visualisers to instantly bring
objects into conversations; use touch-
effecTive remoTe working enabled interactive whiteboards or displays
Bring remote workers into the meeting or to add commentary and ideas.
into the conversation with Productive Video
and Data Conferencing technology. From TaPPing inTo sPecialisT
conferencing software that can connect them exPerTise – wherever
from anywhere, or touch-enabled desktop iT’s locaTed
displays which provide a portable way to So called subject matter experts are valuable
visually interact with office-bound colleagues individuals. What makes them so valuable is
through to video conferencing that enables their scarcity – which causes organisations
them to see their colleagues, their body problems, bottlenecks and constraints
language and reactions – as if they were there when it comes to tapping into their
in person. unique expertise. What if you could simply
conference them in when you needed them
collaBoraTion: Bringing and give them back their valuable time by
cusTomers, ParTners taking out the travel?
and suPPliers TogeTher
More brains working on a problem, the more
chance you have of solving it. Increasingly,
it’s not just people within the organisation
who work together to solve problems and
create opportunities. Suppliers, partners,
even customers all can become part of the
equation. And having Productive Video
and Data Conferencing technology to bring
them together, instantly, makes this an
affordable reality.


ALL BUSINESS STAkEHOLDERS HAVE HAD TO FOCUS MORE
88%
88% of respondents would use
video conferencing as a way to
ON REDUCING TRAVEL AND MEETING COSTS, FROM BOARD meet face-to-face without the
LEVEL TO TRAVELLERS THEMSELVES. need to travel.
Source: Steljes Video and Data
Source: Institute of Travel and Meetings Conferencing Report

scenario Excellent build quality The system has improved the firm’s
efficiency, reducing travel to internal
Take a firm of solicitors with 40 partners High quality video images and meetings – enabling more time to be spent
across three locations in the UK. Regular audio sound on billable work. The system paid for itself
meetings between the partners resulted in after just two of the larger internal meetings
Simplicity – no one in the company needs
extensive amounts of travel. For expensive, were conducted using the video
to be an IT expert, for the users it is just
fee-earning staff this was a situation that had conferencing solution!
like using a telephone. Once set-up the
to be remedied. The firm wanted a system
firm didn’t require IT expertise for using
that they could use internally to reduce
the system at each of their three sites, as
meeting-related travel time and free up more
non-IT staff could easily use and manage
time for billable work. The system also
the system themselves.
needed to include a recording functionality
for archiving purposes. Low bandwidth requirements – the
system is compatible with typical office
The firm knew what was on the market in or even household bandwidth,
terms of video conferencing systems and as integrating easily into the firm’s existing
brand new users of video conferencing knew communications environment
that they wanted a ‘no strings attached’
Low cost of ownership
system: no hidden extras, no management
fee, no additional warranties to pay for. The
requirement was for a simple, easy to use
system that they could manage themselves
and only pay for the physical hardware
they purchased.

The firm chose the AVerComm H300 video
conferencing system for all three of its
locations for the following reasons:-


84%
84 of the ‘100 Best Companies ULTIMATELY WE’RE USING THIS TECHNOLOGY TO CHANGE
to Work For’ allow employees
to telecommute or work from
AND TRANSFORM THE CULTURE OF THE COMPANY.
home at least 20% of the time.
Alan Bateman, Director for Next Generation Engineering
Source: Workplace of the Future
BT

productive video
and data conferencing
technologY
Steljes continually researches the market and Multi-point – AVerComm H300 collaBoraTion sofTware
assesses which products and manufacturers Communicate with up to four locations Collaboration software, such as SMART
offer the most innovative solutions, to suit a simultaneously – the ultimate in Bridgit™ data conferencing software and
range of client budgets. Our Productive Video conferencing experiences. Collaborate SMART Meeting Pro Premium software
and Data Conferencing portfolio comprises with teams spread across the office, integrate all the multimedia capabilities of
of a range of complementary technologies the country or even the world. meeting resources. This allows you to share
that work together or in isolation to solve voice and data over your network or the
the business productivity challenges we see internet – quickly and make online or virtual
organisations face. inTeracTive whiTeBoards meetings really count.
With a SMART Board interactive whiteboard,
video conferencing sysTems your people can share material, analyse data, inTeracTive
The AVerComm H series HD video conference brainstorm, solve problems, record ideas and deskToP disPlays
system provides a low cost, high quality video decisions, save notes and distribute meeting Remote workers can feel a lot less remote
conferencing experience. The H100 and H300 results more efficiently than ever before. with a SMART Podium™ interactive pen
systems make use of a high quality camera Dual touch functionality also means more display, ideally situated on the desktop.
with zoom linked to a presentation hub with than one person can work at the board at It allows them to be directly connected
three metre boundary microphone and codec. the same time. to meetings and contribute as if they
Simple, portable and easy to use these devices were there in person. Also used in board
are ideal for everyday meeting rooms and inTeracTive disPlays rooms for more formal presentations and
remote workers. Perfect for board rooms and key meeting training rooms.
spaces – SMART Board™ interactive displays
You are able to record sessions to a USB provide the functionality of an interactive visualisers
memory stick, take pictures and share these whiteboard; finger and pen navigation, If you’re often using complex paper-based
with session members and also integrate digital ink and the ability to save work – all documents, a visualiser is a must. A visualiser
the technology with visualisers, laptops and combined with the brilliant visuals of HD enables the digitised sharing and saving of
SMART Board™ interactive whiteboards flat panel displays that can be used for documents and real-world objects. Use with
and LCD displays for data conferencing. video conferencing. an interactive whiteboard and the material
Meeting industry standards for video and can be annotated and comments marked in
voice, the AVerComm video conferencing whiTeBoarding sofTware digital ink for future reference.
system is interoperable with all leading video SMART Meeting Pro™ Premium software
conferencing brands. makes collaboration easy when you’re using PeriPherals
interactive whiteboards and interactive LCD Add the final extra touches to Productive
Point-to-point – AVerComm H100 displays. Open applications, browse, write in Video and Data Conferencing technology
Perfect for connecting one location to digital ink and save everything from notes with the right camera mounts, clamps,
another – whether it’s two regional to screen captures into the digital format of cables and spare parts.
office headquarters or simply two your choice.
project teams. Collaboration brings
the two teams together.


81% 81% of respondents not currently
using a video conferencing system
would consider installing video
conferencing in their organisation.
Source: Steljes Video and Data
Conferencing Report

a 360 0
service
you need more Than jusT
Technology To change The
way you work. sTeljes offers
a range of services To suPPorT
you Through The whole Process –
from advice and guidance,
Through To educaTion, Training,
ongoing suPPorT and even
financing oPTions.


ConsultanCy Rental Training
Our consultancy service starts with Whether you want to stage an unforgettable When you invest in a suite of technology
us getting to know how your organisation workshop, to use digital signage for a to help make your people more productive,
and your people work today, so we can help product launch, or to support a proof-of- it’s essential that they are confident and
you change the way you work tomorrow. concept, we offer a range of exciting engaged with it. That’s why Steljes sees
This approach means we can help you choose Business Productivity Suite technology for training as a crucial part of changing the
the right technology and get the maximum short-term rental. way you work. We can also offer training
return by focusing on the areas of productivity as part of a proof of concept so you’ll get
that are most important to you. Here’s how organisations take advantage: a clear picture of the impact your chosen
technologies could have on your business.
High impact AGMs: an interactive voting
Key consultancy services include: All training is completely tailored to your
system (and digital signage to publish
business and your priorities.
Audit – looking at how you work the results)
today, and then developing the business
Critical workshops – get important Training services include:
case to change
decisions, fast – using an interactive
End-user training – Steljes is the only
Proof of concept – to help assess whiteboard to get your key people
SMART accredited training centre in the
new ways of working and trial to collaborate, interact and ultimately
UK, so using our experts to get your
the technology reach decisions that typically take
people up-to-speed pays dividends
weeks or months to finalise
Technology familiarisation – our
Technical – we’ll ensure the technology
accredited experts will install the Flexible working – a great way of
is integrated seamlessly into your
technology and help business users trialling flexible working, renting
existing estate, and we’ll work closely
become confident in its usage conferencing equipment such as
with your IT team to help them become
mobile interactive displays on stands
familiar with the systems
or interactive pen display podiums for
steljes ChoiCes remote workers, means you can conduct Train the trainer – we can train your own
Paying for new equipment up-front may a cost-effective pilot staff to deliver top-quality, customised
not be the best option for every business. training to their colleagues internally
Through Steljes Choices, we offer a range of
Ongoing support – we’ll help you
tax-efficient leasing options, hire purchase technical suppoRt
manage change and ensure your people
and 0% finance (subject to product and and waRRanties
continue to improve their productivity.
underwriting acceptance). Our own enhanced warranties as well
We’ll run refresher courses and conduct
as standard manufacturer warranties give
Working with Syscap, the UK’s leading a staff survey to assess the impact the
you the support and confidence once the
independent business IT finance technology is really making
technology is in place. Steljes provides on-site
provider, Steljes Choices can give you
support, which can avoid the need to send
cash flow flexibility and keep your
items away for repair. And with a next day
capital free for reinvestment
response time you can be assured there is
Finance options are tax-efficient very little downtime for your organisation.
and could even save you money
in real terms Added to this, it includes:
Your agreement will be individually Supporting proof of concepts: technical
tailored to you with easily managed support is vital at the ‘proof of concept’
monthly payments that suit your budget stage for any project and having
technical support ensures that the
At the end of your agreement you
technology works in your environment
could choose to own the equipment or
refresh the technology and lease more Enhanced warranties: for a one off fee
equipment without increasing your you cover the cost of all labour and parts,
monthly outlay or the cost of a full replacement if repair
is not possible

Steljes is the SMART Authorised Service
Organisation in the UK and Ireland, so you
will be supported by a trained and highly
skilled team of technicians.


whY
steljes
sTeljes – a hisTory of innovaTion

Steljes started in 1987 and since then, suPPorTing Technology sense checking The righT
has demonstrated a passion for identifying service Providers aPProach – soluTions
the latest in technology to change our way By matching the best technology and evaluaTion
of living, learning and working. Steljes has customer challenges together, Steljes helps We take on a lot of the risk and upfront
constantly looked at the technology manufacturers, resellers and customers investments that our clients and partners
marketplace for innovation that could be successfully address real life situations faced would otherwise have to bear. A big part
successfully harnessed for tangible and by businesses in every industry sector. of this is ensuring we’ve vetted the right
lasting productivity gains. solutions and know with certainty they will
We support the industry through education deliver the benefits that our clients expect.
From launching the first LCD projector into and training, insights and research and of
the market back in 1993, through to being course helping companies take these new Steljes Labs, our own R&D, focuses on this
the first distributor of SMART Technologies, innovative technologies to market with the area – understanding from manufacturers
Turning Point and AVerMedia. Steljes surety of being backed by real expertise across the world, what’s coming down the
continues to promote and distribute and experience. pipeline and how it compares to what’s
solutions and technology with purpose. available now.
a ParTnershiP aPProach
Steljes entered the Sunday Times Fast Steljes delivers its solutions through
Track in 1997 and has continued to grow a network of partners across the UK.
since – selling over 300,000 SMART Board™ Steljes and its partner resellers work with
interactive whiteboards in 2009 and customers to help devise and provide the
achieving recognition by winning the Best right technology solutions to meet the
ICT Innovation Award in that year. highest priority productivity challenges.

We work closely with our partners,
giving them and their customers advice
and guidance to help them deliver
maximum benefits.


OUR NEW SMART COLLABORATION
CAPABILITY ENABLES PEOPLE TO MEET,
IRRESPECTIVE OF WHERE THEY ARE IN THE
WORLD AND INTERACT AS IF THEY WERE IN
THE SAME ROOM. THIS HAS HAD A MASSIVE
IMPACT ON TRAVEL COSTS AND REDUCED OUR
CARBON FOOTPRINT SIGNIFICANTLY.
Bola Oshisanwo, Director, Agile Development Centre
BT

where will your BiggesT ProducTiviTy
gain come from?

productive
productive video and data productive
meetings
it’s not whAt you do, it’s the time, the wAy,
conferencing
workspaces
the plAce thAt you do it. the plAce thAt you do it. the plAce thAt you do it.

This is Business ProducTiviTy This is Business ProducTiviTy This is Business ProducTiviTy

productive
productive marketing and find ouT more
training
communications
We offer an initial assessment and consultancy service with one of our
the plAce thAt you do it. the plAce thAt you do it.

Business Solutions Group to help you identify the best opportunities
and partner for your business.

www.steljes.com
info@steljes.co.uk
08450 758 758

This is Business ProducTiviTy This is Business ProducTiviTy

sTeljes
HEADqUARTERS LEEDS EDINBURGH STELJES IRELAND LTD
Bagshot Manor The Old Brewery Lochside House Unit L2
Green Lane High Court 3 Lochside Way Baldonnell Business Park
Bagshot Leeds Edinburgh Park Baldonnell
Surrey LS2 7ES Edinburgh Dublin 22
GU19 5NL EH12 9DT Ireland

This is Business ProducTiviTy
SJ/37988

Steljes Productive Video & Data Conferencing

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