2. Who Are We?
Our Clients
• Why Switch To Gradwell
• FTTC Explained
• Benefits Of FTTC
• FTTP On Demand
• Broadband Checker
• Switching To Gradwell
• Superfast Connectivity
Communication Strategies
• Improve Your Business
• The Benefits Of VoIP?
• How Does It Work?
• How We Compare
• Savings Calculator
• SIP Trunking
• Benefits Of SIP Trunking
Case Studies
• SNRG
• Architecture Verte
• Isleofwight.com
Contact Us
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3. Gradwell are award-winning communications experts, with over
a decade of experience in providing reliable hosted Internet
services.
We specialise in:
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Single and Multi User VoIP
SIP Trunking
Superfast Fibre Broadband
FTTP On Demand
Wireless networking
Email and Website Hosting

5. Accountable, Trustworthy and
Customer Orientated; we focus
on providing high-quality
cutting-edge services coupled
with the best user experience
in our sector.
Our down to earth team will do
whatever it takes to get the job
done properly.

7. We believe in being an
integral part of your
business’ success story.
We’re here to help your
business be the best it can
be, providing market leading
communication strategies.

9. Our Clients
We’ve worked closely with businesses of all sizes,
delivering the best bespoke solution for each of our
clients.
Take a look at some of our existing clientele, and read on
to find out how Gradwell can benefit your business.

10. If you are looking for a fast,
reliable internet service,
specifically built to handle
business growth and adapt
alongside your organisation, then
look no further than Gradwell
superfast fibre broadband.

11. Using Fibre To The Cabinet (FTTC) technology, Gradwell
are able to offer superfast fibre broadband for as little
as 82 pence per day.
With five different broadband plans to
choose from, each with the speed,
affordability and reliability that Gradwell are
renowned for, you’re guaranteed to find a
package that’s right for your business.
Visit our site for more information.

12. FTTC Explained
FTTC is the name used to describe the service delivered by
fibre cable running from your nearest BT exchange centre to
the broadband equipment contained in a cabinet located
on a street near you.
From here the line is
interconnected to your home or
office building using the
preinstalled copper network
that runs across the nation.

13. Benefits Of FTTC
Upgrading your business’s broadband brings with it a selection of
feature-filled advantages:
• Superfast Internet – With download speeds up to 80Mbps, FTTC
broadband is five times faster than the typical 16Mbps from
standard ADSL broadband.
• Business Ready – Seamlessly handle large volumes of files and
media filled applications. Optimise workflow without having to
worry about your connection slowing down.
• Improve Your VPNs – Optimise your Virtual Private Networks, with
rapid upload and download times enabling employees to effortlessly
share files over the Cloud.

14. Cut costs by
combining all your
connections into
one single line.
• Disaster recovery, Covered – Increase efficiency by giving your employees
instant access to their files from wherever they are.
• One Single Line – FTTC has an extremely high bandwidth allowance,
meaning you can combine all your connections into one single line and
reduce unnecessary spend.

15. • Cost Effective - By taking advantage of
super clear VoIP calls made available by
a strong broadband connection, you can
dramatically reduce the money spent on
call charges.
• Quick Installation – Gradwell will get you connected as
quickly as possible, meaning your workflow won’t be
disrupted and your clients will be kept happy.
So what are you waiting for? Contact Gradwell
now and see how our FTTC services can
improve your business.

16. We also offer ultra-reliable
Fibre To The Premises On
Demand, delivering superfast
fibre broadband directly to
your home or office.
In order to help you make the
switch and set everything up
we’ve even developed plans
without setup fees; and issued
vouchers in certain areas to
subsidise construction costs.
Call 01225 800 808 today to find out more.

17. When was the last time you
changed your business Internet
Service Provider?
Do you know what broadband
speeds you’re currently
receiving?
Can your broadband handle
your business’ workflow?
Why not test it right now using our Broadband Checker?

18. Not As Fast As You Thought?
Don’t Worry, Switching To Gradwell’s Superfast
Broadband Is Easy.
All you need to do is contact your existing Internet provider’s
customer service and ask for your Migration Authorisation Code
(otherwise known as a MAC key).
Then you simply place your order online with Gradwell and enter
your MAC key when prompted.
Click here for more details.

19. FTTC Explained
It’s estimated that 66% of the UK will have
access to superfast connectivity by the end of
2014.
Will your
business be part
of the revolution?

20. Does your office have a bulletproof
communication strategy? Have you got a
reliable disaster recovery plan in place?
At Gradwell, we understand
the significance of constant
and clear communication in
businesses, between both
customers and employees.

21. There are many ways in which VoIP communication
technology can improve your business:
• Scalable Service – VoIP offers a complete phone
system on a network that can be expanded at will.
• Cost Efficient – Cut the costs of set-up fees and
expensive phone calls by utilising internet telephony
• Real Numbers – Keep your existing number, or port
a new one; cloud telephony works with any type of
number
• Record Calls – Record conversations and use them
for training or legal purposes

22. • Never Miss An Important Call – With a direct line you can forward calls
to your mobile when you’re out of the office
• There When You Need It Most – Get voicemails automatically forwarded
to your email to store and deal with accordingly
• Delegate Responsibility - Use hunt groups to ensure that unanswered
calls are instantly sent to another telephone
• Direct Communication – Voice prompts can guide customers to whom
they need to speak, and call forwarding means employees can be
contacted from wherever they are.
Talk to a Gradwell representative today to see how VoIP can help you sell
faster.

24. VoIP systems convert analogue voice signals into digital data, and then transmit
two-way conversations in real time using Internet Protocol.

26. Gradwell supply single and multi-user hosted VoIP
telephone services that are perfect for growing
enterprises and improving customer satisfaction.
Starting at just £4 a month for a single user,
Gradwell VoIP can improve efficiency and save your
business money.
Calculate how much you could be saving!

27. If you’re looking to upgrade your
communications strategy without replacing
your existing systems, Gradwell have the
solution for you.
A SIP Trunk connects your traditional
telephone network to the Internet,
giving your business many of the
features and benefits of VoIP technology.

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Reduce or eliminate line rental charges
Free calls between sites
Competitive call tariffs for external calls
Add mobile and home telephones to your
network
• Online portal for call management
• Added features such as call forwarding
Download your free whitepaper explaining
everything you need to know about SIP Trunking.

29. We pride ourselves in
delivering a reliable service
and achieving outstanding
customer satisfaction.
Take a look at what our
satisfied customers are
saying about Gradwell’s
services.

30. South Northumberland Radio
Group
With multiple offices in different
locations, South Northumberland
Radio Group needed an affordable
telephony solution to ensure each
member of the team would be
contactable wherever they are.

31. Services Provided: Multi User VoIP
Results:
• Unified Communications - Delivering greater flexibility
• Improved Customer Support – Just one number to call
• Enhanced Content – By having a phone system
connected to the studio, live contributions can be
delivered at no additional cost
• Reduced costs – Full cloud telephony functionality
without the costly investment in infrastructure

32. “It’s a very worthwhile service for any small
business to take and the number of features you
get are incredible compared to other suppliers.”
Robert Pobjoy, Station Manager, South
Northumberland Radio Group
Download the PDF and find out more.

33. Architecture Verte
Gradwell provide Architecture
Verte with a broad spectrum of
telephony services including their
main fax and telephone system, as
well as call routing and voicemail.
Having worked with Gradwell for
the last three years, they’ve
gradually been adding extra
services as they are released.

34. Services Provided: Multi User VoIP
Results:
• Dynamic Systems – Change telephony settings to suit
them
• Scalable Service – There’s room to expand the system as
the company grows
• Comprehensive Support – Gradwell’s customer service
team provide information and resources to ensure that
the company fully understands their system
• Switch Without Fuss – The ability to move existing
numbers from BT minimised disruption

35. Benjamin Richards, a Founding Director of Architecture Verte,
said this about our services:
“I think it’s the flexibility which is why we went with Gradwell,
I can get access to absolutely everything through one
Internet page, and I can access that webpage from anywhere
in the world. Say, if I decide that I want all calls routed to a
different number, I can just whip out my iPhone and go
straight to the website and just change the number. Done. It’s
as simple as that!”
Download the PDF and find out more.

36. Isleofwight.com
Isleofwight.com have been promoting tourism related businesses on the island
for over six years. Whilst they were previously using another provider, the costs
were beginning to mount, especially as the business owner had decided to
relocate to Spain whilst retaining offices on the Isle of Wight.
They needed the most cost effective and efficient way to communicate clearly
both internally and externally, but their current provider could not arrange for
services to be shared between two different countries.

37. Services Provided: Multi User VoIP, Broadband
• Global Strategy – Calls can be picked up from anywhere
around the world as long as there’s an internet connection.
• Manage Multiple Locations – Everything operates on one
communications system that can be controlled from
wherever you are
• Free Internal Calls – Contact offices and distribution
centres without spending a thing
• Save Time – Route calls to wherever they are needed, and
voicemail to email allows you to listen to messages at an
optimal time

38. “The principal benefit is in my pocket. It's considerably
cheaper than the phone bills we were getting from BT...
The beauty of it is that I can literally pick up my phone
when I go anywhere in the world, plug it into a router
and integrate with my office. It's as if I'm sitting in the
next room. It's just such an easy phone system to use.”
Kevin Daniells, founder of Isleofwight.com.
Download the PDF and find out more.

39. To discover how superfast fibre optic broadband
and cloud based telephony can benefit your
business, head over to www.gradwell.com
Don’t settle for standard;
upgrade to Gradwell and receive
extraordinary communications
technology today.