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HIRE HARD, INVEST IN A TEAM,REAP THE REWARDS by Grant Gamble
Staffing is a Major Concern Finding quality staff has now over taken PPCA as the industries No.1 concern.
Staffing problems (AFIS2010) ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Some clubs who have reaped the rewards!
ACAC Performance ,[object Object],[object Object],[object Object],[object Object]
Significant shift in focus to team . . . ,[object Object],[object Object],[object Object],[object Object]
Significant shift in focus and practices . . . ,[object Object],[object Object],[object Object],[object Object]
These inherent characteristics represent the critical hiring  non-negotiables ,[object Object],[object Object],[object Object],[object Object]
According to Tom Peters . . . ,[object Object],[object Object]
My interpretation . . . ,[object Object]
Your Team Defines your Performance!?
[object Object]
The old adage always holds . . . ,[object Object]
The benefits of better hiring . . .  ,[object Object],[object Object],[object Object],[object Object],[object Object]
The benefits of better hiring . . . ,[object Object],[object Object],[object Object],[object Object]
Lack of performance in your team could be the result of one of many common mistakes: ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Lack of performance in your team could be the result of one of many common mistakes:
Hiring problems – Hiring Qualifications ,[object Object],[object Object]
Hiring problems - Interview ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hiring problems . . . Resume ,[object Object],[object Object],[object Object],[object Object]
Hiring problems - References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In fact finding ‘Talent’ is more of an art than a science!
[object Object],[object Object],[object Object],[object Object]
Tom Peters cites the following contrasts in today’s business world . . . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fundamentals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
Tools ,[object Object],[object Object],[object Object],[object Object]
Tools ,[object Object],[object Object],[object Object]
 
Tools ,[object Object],[object Object],[object Object],[object Object],[object Object]
Bottom line . . . ,[object Object],[object Object]
 
Hiring process checklist : ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Commit to the hiring process  and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Commit to the hiring process  and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Develop or refine position description as needed ,[object Object],[object Object],[object Object],[object Object]
Develop or refine position description as needed ,[object Object],[object Object]
Position description steps  ,[object Object],[object Object],[object Object],[object Object]
Tip: ,[object Object]
Commit to the hiring process and beyond  . . .  Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Establish creative recruitment methods ,[object Object],[object Object]
What is Talent?
What does ‘talent’ look like? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Talent’s magnet:  an awesome place to work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You can ‘attract’ TALENT by being ‘an awesome place to work’
Establish creative recruitment methods ,[object Object],[object Object],[object Object],[object Object]
Promote from within ,[object Object],[object Object],[object Object],[object Object],[object Object]
Team member referrals  ,[object Object],[object Object],[object Object],[object Object]
Networking ,[object Object],[object Object],[object Object]
Things to watch out for  ,[object Object],[object Object],[object Object]
Hire for . . . ,[object Object]
 
Hire for . . . ,[object Object],[object Object]
 
Hire for . . . ,[object Object],[object Object],[object Object]
 
Hire for . . . ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Hire for . . . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Don’t hire . . . ,[object Object],[object Object]
Don’t hire . . . ,[object Object],[object Object],[object Object],[object Object]
[object Object]
Commit to the hiring process  and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Develop systems for selecting top candidates ,[object Object],[object Object],[object Object],[object Object]
Develop systems for selecting top candidates ,[object Object],[object Object],[object Object],[object Object]
Develop systems for selecting top candidates ,[object Object],[object Object],[object Object],[object Object]
Develop systems for selecting top candidates ,[object Object]
"You can easily judge the character of others by how they treat those who they think can do nothing for them or to them.“ -  Malcolm Forbes
Commit to the hiring process and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Simple pre-interview  candidate checklist: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Simple pre-interview  candidate checklist: ,[object Object],[object Object],[object Object],[object Object]
Interview outline : ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creative interview options . . . ,[object Object],[object Object],[object Object]
Interview pitfalls ,[object Object],[object Object],[object Object],[object Object]
Interview pitfalls ,[object Object],[object Object],[object Object],[object Object]
Questions to get to the heart of things ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What are you really looking for in the interview? ,[object Object]
Remember . . . ,[object Object],[object Object]
Look for intrinsic qualities  you can’t teach… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emotional Energy is . . . . . . the energy a person has to cope with stress, frustration, conflict, or pressure - that part of physical energy used to accomplish personal drives
Emotional Stress is . . . . . . the degree to which a person is troubled by uncomfortable feelings.  It is the sum total of both environmental and physical factors that are presently troubling or bothering a person.
Commitment to Work is . . . . . . the tendency to work hard, to get things done, and to take responsibility.
Attention to Detail is . . . . . . the degree to which a person pays careful attention to what he or she is doing. It tends to indicate the degree to which a person strives for precision in tasks. Together with ‘Commitment to Work’ these two indicators encapsulate ‘work ethic’.
Desire for Change is . . . . . . the degree to which people like change in their environment, in what they believe, or in their behavior.
Consideration for others is . . . . . . how understanding, thoughtful, helpful, honest, and responsible the person is.
Courage is . . . . . . the willingness to risk injury, loss, hardship or physical discomfort to reach a desired goal.
Self Esteem is . . . . . . the tendency to value oneself and be self-accepting.  It is an indicator of how well people like and see themselves and this ultimately affects their relative view of others. “ Self awareness is at the core of EI”
Optimism is . . . . . . the degree that you see the world in a positive or negative light. There are extremes at both the positive and negative end of the scale . . . each have their challenges.
Self-direction is . . . . . . the tendency to form opinions, set goals and make decisions.
Assertiveness is . . . . . . the degree to which a person tries to motivate others to believe or do something.  It can also be the degree to which they resist complying with others.
Tolerance is . . . . . . the degree to which a person is patient or willing to put up with inconvenience from circumstances and others. A tolerant person doesn’t anger easily.
Sociability is . . . . . . the tendency to meet people, initiate conversation, spend time talking, and be group oriented.
In summary, these traits add up to . . . E motional I ntelligence
[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],Applying the principles of  Emotional Intelligence . . .
What do you NEED to know at the end of the interview process? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Commit to the hiring process  and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Develop a reference check system ,[object Object],[object Object],[object Object],[object Object]
Commit to the hiring process  and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Develop offer criteria and benefits packages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Develop offer criteria and benefits packages ,[object Object],[object Object]
Commit to the hiring process  and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an  offer Provide attractive compensation
Ensure that your compensation structure is strong ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ensure that your compensation structure is strong ,[object Object],[object Object],[object Object],[object Object]
Ensure that your compensation structure is strong ,[object Object],[object Object],[object Object]
Forms of compensation - financial ,[object Object],[object Object],[object Object],[object Object]
Forms of compensation - growth ,[object Object],[object Object],[object Object],[object Object],[object Object]
Forms of compensation - emotional Elton Mayo - The Hawthorne Effect The Hawthorne Effect: the proposition that workers are more motivated more by emotional than economic factors (ie., by being involved and feeling important, rather than by an improvement in workplace conditions).
Forms of compensation - emotional ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Develop an aggressive  orientation system ,[object Object],[object Object],[object Object],[object Object]
Commit to the hiring process  and beyond . . . Establish need Manage  retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interviews Choose candidate check references Prepare an  offer Provide attractive compensation
Develop and refine retention systems   ,[object Object]
Develop and refine retention systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Make work worthwhile and FUN ,[object Object],[object Object]
 
Create FLOW for all team members FLOW Degree of Difficulty Degree of Competence Boredom Stress
Development ,[object Object],[object Object],[object Object]
Present an even-handed work environment ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Talent 25  – According to Tom Peters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Talent 25  – According to Tom Peters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Talent 25  – According to Tom Peters ,[object Object],[object Object],[object Object],[object Object],[object Object]
‘Required’ reading . . .
Bottom line . . . Talent is everything!
Bibliography and Thanks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Slides are available at www.slideshare.net HIRE HARD, INVEST IN A TEAM, REAP THE REWARDS.pps

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Hire hard, invest in a team,reap the rewards

  • 1. HIRE HARD, INVEST IN A TEAM,REAP THE REWARDS by Grant Gamble
  • 2. Staffing is a Major Concern Finding quality staff has now over taken PPCA as the industries No.1 concern.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Your Team Defines your Performance!?
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  • 22. In fact finding ‘Talent’ is more of an art than a science!
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  • 37. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
  • 38. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
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  • 43. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
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  • 48. You can ‘attract’ TALENT by being ‘an awesome place to work’
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  • 66. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
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  • 71. "You can easily judge the character of others by how they treat those who they think can do nothing for them or to them.“ - Malcolm Forbes
  • 72. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
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  • 84. Emotional Energy is . . . . . . the energy a person has to cope with stress, frustration, conflict, or pressure - that part of physical energy used to accomplish personal drives
  • 85. Emotional Stress is . . . . . . the degree to which a person is troubled by uncomfortable feelings. It is the sum total of both environmental and physical factors that are presently troubling or bothering a person.
  • 86. Commitment to Work is . . . . . . the tendency to work hard, to get things done, and to take responsibility.
  • 87. Attention to Detail is . . . . . . the degree to which a person pays careful attention to what he or she is doing. It tends to indicate the degree to which a person strives for precision in tasks. Together with ‘Commitment to Work’ these two indicators encapsulate ‘work ethic’.
  • 88. Desire for Change is . . . . . . the degree to which people like change in their environment, in what they believe, or in their behavior.
  • 89. Consideration for others is . . . . . . how understanding, thoughtful, helpful, honest, and responsible the person is.
  • 90. Courage is . . . . . . the willingness to risk injury, loss, hardship or physical discomfort to reach a desired goal.
  • 91. Self Esteem is . . . . . . the tendency to value oneself and be self-accepting. It is an indicator of how well people like and see themselves and this ultimately affects their relative view of others. “ Self awareness is at the core of EI”
  • 92. Optimism is . . . . . . the degree that you see the world in a positive or negative light. There are extremes at both the positive and negative end of the scale . . . each have their challenges.
  • 93. Self-direction is . . . . . . the tendency to form opinions, set goals and make decisions.
  • 94. Assertiveness is . . . . . . the degree to which a person tries to motivate others to believe or do something. It can also be the degree to which they resist complying with others.
  • 95. Tolerance is . . . . . . the degree to which a person is patient or willing to put up with inconvenience from circumstances and others. A tolerant person doesn’t anger easily.
  • 96. Sociability is . . . . . . the tendency to meet people, initiate conversation, spend time talking, and be group oriented.
  • 97. In summary, these traits add up to . . . E motional I ntelligence
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  • 102. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
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  • 104. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
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  • 107. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interview Choose candidate check references Prepare an offer Provide attractive compensation
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  • 113. Forms of compensation - emotional Elton Mayo - The Hawthorne Effect The Hawthorne Effect: the proposition that workers are more motivated more by emotional than economic factors (ie., by being involved and feeling important, rather than by an improvement in workplace conditions).
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  • 116. Commit to the hiring process and beyond . . . Establish need Manage retention systems Develop/refine position description Recruit the best Choose top candidates Conduct interviews Choose candidate check references Prepare an offer Provide attractive compensation
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  • 122. Create FLOW for all team members FLOW Degree of Difficulty Degree of Competence Boredom Stress
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  • 129. Bottom line . . . Talent is everything!
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  • 131. Slides are available at www.slideshare.net HIRE HARD, INVEST IN A TEAM, REAP THE REWARDS.pps