Ohio Properties Redevelopment Institute Session 6: Transforming Problem Properties Into Opportunity

1. PNC Borrower Outreach and REO Strategy
Preservation and Redevelopment

2. Homeowner Preservation
• Homeownership Preservation (HOP)
– Located in Miamisburg, OH
• Staff also located in Chicago and Cleveland/Akron areas
– Travel to nationwide events hosted by Hope Now, non-profits,
elected officials, state and local municipalities
• Homeowner Assistance Centers (HOAC)
– An extension of PNC Mortgage and Asset Resolution
– Located in:
• Seal Beach, CA
• Sacramento, CA
• Chandler, AZ
• West Palm Beach, FL
– Assist borrowers within 100-mile radius of centers

3. Mission Statement and Vision
Mission Statement:
• To be accessible, dependable and knowledgeable extensions of
PNC Mortgage and Asset Resolution; striving to meet the needs of
our customers and partners through exceptional service,
dedicated employees, extended locations and flexible hours
Vision:
• We seek to provide customers with personalized financial
guidance, assistance and viable workout solutions, with the goal
of preserving homeownership and mitigating potential PNC
losses

4. Supported Functions and Processes
• The HOP and HOAC teams were established to:
– Help combat increased loan delinquency and foreclosures
– Provide PNC with additional presence in and out of footprint markets
– Enhance PNC’s reputation and visibility throughout our communities
– Initiate borrower contact outside of traditional collections and loss
mitigation efforts
– Present borrowers with alternative default resources and locations
– Provide an opportunity for mobile and personal financial assistance
– Educate borrowers and promote awareness of available options and
solutions for homeownership preservation
– Avoid and minimize potential losses to PNC

5. Putting PNC-owned REO Back to Use
Pro-Active Community Strategy

6. REO “First Look” Program
• PNC Realty Services publishes monthly list of
PNC-owned REO, including address and
agent contact.
• Community Development Consultants email
list to CDCs and municipalities participating
in NSP.
• CDCs make an offer to buy with terms
matching NSP eligibility.

7. PNC Community Consultants
PNC Contacts for REO List
• Central Ohio, Theresa Saelim,
Theresa.Saelim@pnc.com
• Northern Ohio, Saul Ramos,
Saul.Ramos@pnc.com
• Southern Ohio, Robie Suggs,
Robie.Suggs@pnc.com

8. PNC Community Development Finance
• Dedicated team of Community Development
Advisors lend to for- and non-profit
developers and invest in CDFIs and loan
funds for affordable housing, economic
development and revitalization. We can also
access public finance, NMTC/LIHTC/HTC
and capital markets tools.

9. PNC Development Advisors
Contacts for development finance
• Central Ohio, Jackie Winchester,
Jackie.Winchester@pnc.com
• Northern Ohio, Dave Eddy,
David.Eddy@pnc.com
• Southern Ohio, Simón Sotelo,
Simón.Sotelo@pnc.com