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Customer descision journey

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Langham place New York http://newyork.langhamplacehotel s.com/
Target customer • Business travellers Financial district / Wall Street • Families Museum / central Park / site seeing • Couples Central Park / Broadway / Shopping / Concerts
Decision making • Good price/quality ratio • Superb Location • One of the world most famous avenue • Great Reviews • Great amenities • Top Branded cities
Online travel agencies • Price search • Reviews • Guest experience • Pictures • Logistical details • Where to eat • Attractions and events

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Customer descision journey

  • 1. Langham place New York http://newyork.langhamplacehotel s.com/
  • 2. Target customer • Business travellers Financial district / Wall Street • Families Museum / central Park / site seeing • Couples Central Park / Broadway / Shopping / Concerts
  • 3. Decision making • Good price/quality ratio • Superb Location • One of the world most famous avenue • Great Reviews • Great amenities • Top Branded cities
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