This document discusses strategies for leading organizations through uncertain times. It begins by reviewing the key findings of the 2012 Global Dynamism Index, which measures countries' resilience and ability to recover from economic changes. Australia ranks moderately according to the GDI. The document then outlines challenges facing Australian business leaders, such as high tax rates, workforce issues, and underinvestment in technology and R&D. Finally, it proposes strategies for leading through uncertainty, including managing risk prudently, incremental planning, technology-enabled service delivery, and flexible workforce planning.
Hong Kong Full Results: 2013 Edelman Trust Barometer
CPA Mining & Resources Conference 2012
1. Leading Through Uncertain 23 November 2012
Times, what differentiates Rory Gregg
dynamic organisations Partner – Operational Advisory
Grant Thornton Australia
www.rorygregg.com
@rory_gregg
#cpacongress
2. Assurance Tax Advisory
over 120 partners &
1,500 professionals
Helping dynamic leaders
grow their businesses
3. AGENDA Global Dynamism Index (GDI 2012)
Challenges facing mining & resources leaders
Strategies for leading through uncertainty
Questions
4. AGENDA Global Dynamism Index (GDI 2012)
Challenges facing mining & resources leaders
Strategies for leading through uncertainty
Questions
5. What is it Global Dynamism Index (GDI 2012)
“The GDI is a series of performance
indicators that analyses and measures
the resilience of 50 diverse economies
and their capacity to recover from a
change in economic circumstances.”
6. Global Dynamism Index Business
Operating
Environment
Labour &
Economics &
Human
Growth
Capital
Financing Science &
Environment Technology
7. Key Findings Top Economies(GDI 2012)
IrelandSweden
Finland China
France Sweden
Slovak Singapore
Republic
Israel
Uruguay
Labour &
Business
Economics &
Science &
Financing
Operating
Human
Environment
Technology
Growth
Environment
Capital
Argentina
8. Key Findings Regional Insights (GDI 2012)
66.1
Nordic
62.9
North America
59.2
Western 55.7
Europe Eastern
Europe
51
Middle
East
and
Africa 59.3
Asia Pacific
60 53.8
G7
Latin
America
55
Growth8 57
All
Countries
9. Key Findings Country Insights (GDI 2012)
United Sweden
States Finland
69.6 China
64.1 70.5
61.4
Austria Singapore
66.1 72.1
Israel
69.3
Australia
65.6
Best - Business operating
environment
- political stability (96)
Worst – Financing environment
- inbound M&A deals (6)
10. Key Findings Where Australia Stands?
66.1 55.7
Eastern
Nordic
Europe
62.9 Top 3 Ranking
North 59.2
America Western 1 - Singapore (72.1)
Europe
2 - Finland (70.5)
3 - Sweden (69.6)
Australia & New Zealand
59.3
Asia
Pacific
6 - Australia (65.6)
51.0 11 - New Zealand (63.9)
53.8 Middle
Latin East and
America Africa
Bottom 3 Ranking
48 - Greece (40.2)
49 - Nigeria (40.2)
50 - Venezuela (37.4)
11. AGENDA Global Dynamism Index (GDI 2012)
Challenges facing mining & resources leaders
Strategies for leading through uncertainty
Questions
12. What does this mean for Australia Global Dynamism Index
Business Labour &
Operating Human Capital
Environment (91) (64)
Top 15% of economies Aust labour productivity
Strong political stability rates and % of workforce
under 30 is low
compared to high
performing economies
Financing Economics & Science &
Environment (63) Growth (59) Technology (51)
Ranked low in growth Real GDP growth low R&D as a % of GDP
of value of inward M& compared to top was low compared to
A deals but high in performing economies top performing
financial regulatory economies
systems
13. Business
Environment
91
Challenges facing
Australian leaders
Increased focus in
compliance & risk
High corporate tax
rates
Cost of doing business
in Australia
14. Labour &
Human
Capital
Challenges facing
64 Australian leaders
Attracting & retaining
talent
Increase pressure on
wage costs
Constrained by
traditional resourcing
models
Replenishing talent
pool
15. Financing
Environment
63
Challenges facing
Australian leaders
Accessing capital for
growth
Identifying suitable
M&A targets
Appetite for risk
16. Economics &
Growth
59
Challenges facing
Australian leaders
Population size
continue to constrain
GDP growth
Low productivity rates
Geographical isolation
17. Science &
Technology
51
Challenges facing
Australian leaders
Under investment in
technology
Over reliance on
US/Europe to lead
technology innovation
Slow to adopt new
technologies & ways of
working
18. JUMEX Survey 2012 Key findings
#1 Issue for 2013
Availability of equity capital
68% of mining companies planning
to raise capital in 2013
Competition for scarce capital
Investigating alternate funding models
Joint ventures, asset sales, mergers
19. Mining & Resources 2012 - 13 Key Priorities
2012 Priority 2012 Priority 2012 Priority 2012 Priority 2012 Priority
General stability Availability of Volatility of Availability of Availability of
of financial equity finding commodity prices skilled workforce equipment
markets
2013 Priority 2013 Priority 2013 Priority 2013 Priority 2013 Priority
Availability of Stability of Volatility of Availability of debt Availability of skilled
equity funding financial markets commodity prices funding workforce
20. AGENDA Global Dynamism Index (GDI 2012)
Challenges facing mining & resources leaders
Strategies for leading through uncertainty
Questions
21. Leadership Myths Leadership Realities
Conquer local markets before growing Australia’s population limits growth options
offshore for many businesses
80 percent of large Australian businesses
accept the need to expand into Asia1
Don’t be afraid of doing business in
international markets
Strengthen your ties and business in Asia
and emerging economies 1 Grant Thornton Australia, 2012
22. Leadership Myths Leadership Realities
Establishing aspirational goals is the key to Don’t mistake vision for strategy
guiding an organisation to success
Focus on iterative and rapid execution to
achieve performance improvement
Don’t be afraid to change tactics or
strategy
23. Leadership Myths Leadership Realities
Focusing on improving existing products and "Doing the same things better" is not
services is a low risk path to future profits necessarily the path to future success
Fluctuating terms of trade, looming skills
shortages and new technologies are major
sources of future instability
Leaders need to constantly question
assumptions and explore innovative
alternatives
24. Leadership Myths Leadership Realities
Skilled workers are easily hired Adopt a broader range of workforce and
resourcing strategies is essential for future
sustainability.
Explore outsourcing, talent
retention, flexible work models
Develop tactics for lifting use of women
and mature age workers. Women are paid
up to 19% less than male counterparts2
2 Australian Bureau of Statistics 2012
25. Leadership Myths Leadership Realities
Workforce productivity only relates to the Productivity is not just about wages. It
number of hours employees work divided by depends on a combination of factors.
total output
Redesign work practices to reduce
inefficiency and duplication.
Consider impact of employee
empowerment and
engagement, training, workforce
utilisation, output quality and customer
satisfaction measures3
3 Dept of Workplace, Employment and Education
26. Leadership Myths Leadership Realities
We invest a lot in technology, and it is a high Innovation is not linked to IT and
priority infrastructure. It is a cultural issue
IT investment has plateaued over the past
18 months with the Government sector
performing worst, Energy sector highest4
IT infrastructure can sometimes make it
harder to change workflows, and stifle
innovation
Focus on the customer experience, rather
than internally focused projects
27. Strategies for leading through uncertainty
Australian business leaders need to focus on what matters…
Manage Technology Flexible
Risk Incremental Enabled Workforce
Prudently Planning Service Delivery Planning
28. AGENDA Global Dynamism Index (GDI 2012)
Challenges facing mining & resources leaders
Strategies for leading through uncertainty
Questions
Good AfternoonBy way of introduction my name is Rory Gregg, I'm a Partner within the Business Consulting Practice for Grant Thornton and am based in Sydney.Next slide
Good AfternoonWe are a International Professional Services firm with offices in most capital cities within Australia.We have 120 partners and over 1500 professional services employees supporting our client across the full spectrum of Assurance, Tax and Advisory Services.More often than not we find ourselves working closely with the Board, the CEO and their executive leadership team to identify and overcome a broad range of complex problems they may face in leading their businesses.The past three years has seen unprecedented changes and realignment of the global economy. We've seen the dramatic shifts in the economic capital Eastward, whilst the West continues to recover from the sovereign debt crisis, Further more, the political instability in Syria combined with the uncertainty surrounding the future of a number of Australia's industries continues to weigh heavily on the minds of business leaders across Australia. Today I wanted to spend some time sharing with my some of the emerging tends and key challenges facing business leaders in Australia. I'd also like to share with you some of the strategies that we believe dynamic leaders should consider as they continue to navigate their way through these challenging and uncertain times….. Next slide
The Global Dynamism Index is effectively a series of economic and business related performance indicators that analyses and measures the resilience of 50 diverse economiesThe index also ranks the capacity of these 50 economies to recover from a change in economic circumstances.The Index (published earlier this month) conducted by GT in collaboration with the Economist Intelligence Unit, the Worlds Bank, Thompsons Financial and UNESCO. 406 Senior Business leaders from the respective economies also play a pivotal role in providing the business perspectives.The Index ranks the 50 economies from 1 to 50 using a weighted index. Basically the higher the number the better the resultThe reason I've included the GDI results in todays presentation is because it provides an insight into how Australia, and more importantly Australian Business leaders are performing against other economies during these uncertain times.I hope that these results will also highlight to you some of the key areas that you as business leaders need to consider as Australia begins to take it's place in the new commercial order.So lets get straight into it……
So just quickly let me take you through the key categories of performance areas.Business Environment performance indicators focus on…Foreign trade and exchange regimes and controls. These indicators focus on Policy, legal and regulatory riskAlso covers political stability Labour & Human Capital performance indications focus on….Focus on workforce productivity growthUnemployment School, life expectancy% of population under 30 years of ageScience and Technology performance indicators focus on ….Broadband subscribers per 100 inhabitantsGrowth of Broadband subscriptionR&D as a % of GDPTotal IT spending growthFinancing EnvironmentQuality of overall financial regulatory systemAccess to medium term capitalGrowth of value of inward M&A dealsPrivate sector credit and percentage of GDPInward direct investment growthCorporate Tax burdenEconomic GrowthReal GDP growthPrivate Consumption per headChange in value of stock market index
Top EconomiesBusiness Operating Environment; (Finland, Ireland & Sweden)These countries provide robust safeguards and regulatory riskOpen trade policies, clearly defined competition and legal systemsOffer a much better platform for dynamic businessesBusiness leaders identified foreign trade and exchange regimes and controls as being a key priorityWorst performing were Nigeria, Venezuela & ArgentinaScience & Technology; (Israel, Finland, Sweden)The rise of the internet has steadily eroded geographical and economic boundaries that once existedPoor internet connectivity holds back economiesSignificant investment in R&D is likely to boost the growth prospects for economies – for example creating new enterprisesTop economies from across the globe, all sizes and at all stages of developmentIsrael offers the most dynamic environment with a 4.4% of GDP being devoted to R&DWorst performing was Venezuela, Egypt and IndonesiaLabour and Human Capital, (Argentina & Slovak Republic, Uruguay)Access to the right talent is a critical factor in supporting business growthThe best workers not only increase productivity, but can also save a business time and moneyThe best people will often be attracted to the most dynamic organisationsEmerging economies scored better than mature economies largely because growth in labour productivity favours emerging markets as they started from a lower baseline.Argentina's labour productivity of 6.3% compared with 3.5% in AustraliaWorst performing, UAE, South Africa and EgyptEconomics & Growth; Argentina, China & UruguayFaster growing economies offers consumers, businesses and the publics demand to match their ambitionEmerging economies such as Argentina, China and Uruguay are not restrained by the debt crisis of mature economies and have access to a growing middle class to support growth.Worst performing was Greece, Portugal and Japan.Finance Environment, Singapore, Finland, FranceAmbitious growth plans are important for dynamic economies such as Singapore, Finland and France.Dynamic organisations need to invest to stay ahead of the curve and therefore require a financing environment in which they operateBusiness leaders identified the need for sound financial regulatory systems and measures in order to support their growth targets.Worst performing was Argentina, Nigeria and Russia.
Regional InsightsRegional SummaryNordic nations are most dynamic globally followed by North America, the G7 , Western Europe and Asia Pacific above average.Eastern Europe ranks just below Latin America and Growth 8Middle East & Africa rank lowestEmerging EconomiesThere is no doubt that growth prospects are healthier in emerging economies such as china, Latin America and IndiaOver the next 5 years the IMF expects emerging economies to grow at around 7% to 8% per annum compared to 3.2% in mature economiesDespite this, emerging economies still have their challenges for example the Indian government's battle with corruption, high inflation, and the declining value of the local currencyWe see some of these emerging economies tapering off as they begin to grapple with the changing environment, China's growth is slowing as debt begins to riseMature economiesThe 10 economies that sit at the top of the rankings vary significantly and include, countries from Asia pacific such as Australia, Singapore & Korea. A further five from Europe, being Austria, Germany, Finland, Sweden and Switzerland. The US from North America and Israel from the Middle east.
Country InsightsSingapore emerges as the most dynamic economySingapore is perfectly paced to act as a gateway between west and eastBusiness and economic prospects are supported by an open and transparent financing environment and a well educated workforceFinland, Sweden, Israel and Austria complete the top 5United States ranks 10 and China ranks 20US ranked highest in Financing ahead of Canada, ranks 2 in G7 and behind GermanyNot surprisingly, China ranked highest in Economics a growth and was ranked 2 in G8 behind Korea. They ranked 6th in Asia Pacific For those of you who were wondering, the United Kingdom was ranked 32ndAustralia ranked 6th and 2 in Asia Pacific behind Singapore. Highest for political stability (96) and lowest in growth of inward M&A deals (6)
Country InsightsSingapore emerges as the most dynamic economyFinland, Sweden, Israel and Austria complete the top 5United States ranks 10 and China ranks 20Australia ranked 6th and highest for political stability (96) and lowest in growth of inward M&A deals (6)
Good AfternoonBy way of introduction my name is Rory Gregg, I'm a Partner within the Business Consulting Practice for Grant Thornton and am based in Sydney.GT is a global Professionals Services firm that specialises in providing our clients with a broad range of Assurance, Tax and Advisory ServicesMore often than not we find ourselves working closely with the Board, the CEO and his or her executive leadership team to identify and overcome a broad range of complex problems they may face in running their businesses.In Australia we have over 120 partners and 1,500 staff located in all major capital cities.Our core clients include a broad range of public and privately held companies, both Government and Non Government Today I wanted to talk to you about the role I believe CIOs can and should play in supporting the Board and the CEO in leading and managing organisationsNext slide
Business Operating Environment (91)Performed in the top 15 % surveyed (96 for Political Stability)Economics & Growth (96)Real GDP growth was low compared to other top performing economies but high in private consumption per head.Science & Technology (51)R&D as a % of GDP was average compared to other top performing economiesLabour & Human Capital (64)Labour productivity was lower than other top performing economies (eg. China 90) & scored low on % of population under 30.Financing Environment (63)Ranked well in the quality of overall financial regulatory systems but not so well in growth in value of inward M&A deals
Section - What Dynamic Organisations need to consider1. Findings from a recent Australian Industry Group survey show more than 80 per cent of large businesses are already engaged in some way with Asia. Only half of mid-sized companies have plans to start or expand their connections2. According To Grant Thornton, on 3.4 per cent of small to medium sized enterprises export to China3. China is moving to be a much more consumption-based economy so they've got more of a need for services and technology and that's where a lot of the mid-market and SMEs have a good capability
CEO FocusLets start by looking at the CEO Focus and link this back to how we believe CIO can take a greater role in supporting the business.Standard prioritiesStrategyGrowthCustomer RetentionQualityStructureAgilityScalabilityAlignmentPeopleTalentRewardEngagementProcess Customer CentricEfficiencyLeanTechnologyMobilitySecurityFlexibilityWhat does this mean for the CIOStrategyAligning technology to business strategyInnovation (Customer & Quality)StructureBusiness partneringAligned to business needsOutsources vs InsourcedPeopleBusiness capabilitiesAlternative Talent sourcing modelsProcess Placing the customer at the heart of the processRemoving barriers through technologyTechnologyFocusing on what mattersGetting the basics rightChallenging the business (innovation)Leaders should also know their strength and the strengths of their team
Good Afternoon
Despite the climate of uncertainty, Australian business (and their leaders) continue to perform.Recent results from the ABS suggest that growth of 3.7 for the Jun Quarter led by the mining, banking and healthcare sectors. Reinforcing the broad impact of our economic strength86% of ASX 200 were profitable in their most recent periodReal labour costs are trending upwards, rising 1.4% in the quarter, which is hardly surprising given a full employment scenario in an economy growing strongly.Australian Leaders should..Risk ManagementSpread their risk, and make smaller moves that can be easily completed in short time scales.Incremental PlanningAvoid maintaining the status quo however avoid embarking on any grand untested strategies and plansBe prepared to make frequent adjustments to your plans, and keep a watchful eye on both your clients and the marketTechnology Enabled Service DeliveryService Delivery should not be constrained by you technology or workforce capabilities.Flexible Workforce PlanningDiversified Workforce; leaders should working across a broader portfolios of responsibilities ( client and non client integration)Workforce Flexibility; Flexible not "casualised" workplace arrangementsWorkforce Reskilling; Reskilling the workforce especially aging workers to respond to changing needs.
Good AfternoonBy way of introduction my name is Rory Gregg, I'm a Partner within the Business Consulting Practice for Grant Thornton and am based in Sydney.GT is a global Professionals Services firm that specialises in providing our clients with a broad range of Assurance, Tax and Advisory ServicesMore often than not we find ourselves working closely with the Board, the CEO and his or her executive leadership team to identify and overcome a broad range of complex problems they may face in running their businesses.In Australia we have over 120 partners and 1,500 staff locates in all major capital cities.Our core client include a broad range of public and privately held companies, both Government and Non Government Today I wanted to talk to you about the role I believe CIOs can and should play in supporting the Board and the CEO in leading and managing organisationsNext slide