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Groove Webinar Series
     March 2012
Ethan Giffin                                               Mack McGee
                           CEO                                                 VP Sales & Marketing
                     Groove Commerce                                            Groove Commerce




March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   2
Our goal is to bridge the gap between
marketing and technology and deliver a
user-friendly, high converting product to
each one of our clients.
                                                                                                      2400 Boston Street,
Services include:                                                                                     Suite 320,
       •      eCommerce Website Design                                                                Baltimore, Maryland 21224
       •      Magento Development & Integration                                                       www.groovecommerce.com
       •      eCommerce Site Analysis
       •      Conversion Rate Consulting
       •      Search Engine Optimization (SEO)
       •      Social Media Marketing
       •      Pay Per Click (PPC) Management




 March 2012      Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce                      3
How Can I Be Successful?

March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   4
1.    Ask Why Am I Making the Move?
2.    Assess Your Business
3.    Define Your Project
4.    Have Realistic Expectations
5.    Choose the Proper Partner



March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   5
Why Make the Move?

March 2012    Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   6
•        Current Site Performance Lacking
                 o Slow Load Times
                 o Poor SEO Traffic or Conversion Rate
                 o Unsatisfactory User Experience

•        Need to Update Business Processes
                 o Better Way to Manage Orders
                 o “Clunky” or Outdated Backend
                 o Cut Costs with Efficiency

•        Hampering Future Growth
                 o Lacks Features You Need/Want
                 o Poor Scalability/Flexibility
                 o Missing 3rd Party Integrations
    March 2012     Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   7
eCommerce Opportunities Calculator                                                                    1. Increase CR
                                                  Input Your Site Data Below:
                                                                                                                                    2. Increase AOV
Average Monthly Visitors:                                              24,000   <--Enter Data

Average Monthly Sales:                                                $80,000   <--Enter Data

Average Orders Per Month:                                                300    <--Enter Data

Average Markup/Gross Profit:                                             30%    <--Enter Data




                                                     Your Current Site Metrics                                                      3. Increase Traffic
Your Average Order Size:                                                $267



                                                                                                                                    4. Do it Yourself!
Your Conversion Rate:                                                  1.25%
Your Gross Profit Per Order                                              $80


                                             Increase Your Conversion Rate
Visits
24,000
                    Conversion Rate
                    1.25%
                                            Orders
                                            300
                                                          Avg Order
                                                          $267
                                                                                Sales Revenue
                                                                                $80,000
                                                                                                Sales Increase
                                                                                                N/A
                                                                                                                 Gross Profit
                                                                                                                 N/A                http://groov.co/GHsOVS
24,000              1.45%                   348           $267                  $92,800         $12,800          $3,840
24,000              1.65%                   396           $267                  $105,600        $25,600          $7,680
24,000              1.85%                   444           $267                  $118,400        $38,400          $11,520
24,000              2.05%                   492           $267                  $131,200        $51,200          $15,360
24,000              2.25%                   540           $267                  $144,000        $64,000          $19,200


                                                       Increase Your Traffic
Visits              Conversion Rate         Orders        Avg Order             Sales Revenue   Sales Increase   Gross Profit
24,000              1.25%                   300           $267                  $80,000         N/A              N/A
25,200              1.25%                   315           $267                  $84,000         $4,000           $1,200
26,400              1.25%                   330           $267                  $88,000         $8,000           $2,400
30,000              1.25%                   375           $267                  $100,000        $20,000          $6,000
31,200              1.25%                   390           $267                  $104,000        $24,000          $7,200
36,000              1.25%                   450           $267                  $120,000        $40,000          $12,000


                                           Increase Your Average Order Size
Visits              Conversion Rate         Orders        Avg Order             Sales Revenue   Sales Increase   Gross Profit
24,000              1.25%                   300           $267                  $80,000         N/A              N/A
24,000              1.25%                   300           $280                  $84,000         $4,000           $1,200
24,000              1.25%                   300           $293                  $88,000         $8,000           $2,400
24,000              1.25%                   300           $307                  $92,000         $12,000          $3,600
24,000              1.25%                   300           $320                  $96,000         $16,000          $4,800
24,000              1.25%                   300           $333                  $100,000        $20,000          $6,000


                                                            ©2009 Groove Commerce
         March 2012                   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce                            8
Assess Your Business

March 2012    Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   9
•        Current Site Features (Front Office)
•        Order Processing (Back Office)
•        SEO Analysis
•        Navigation/Sitemap Review
•        Competitor Review
•        Catalog & Customer Data




    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   10
•    What Features/Customizations Do You Have?
•    What is in Your Workflow?
            o Order Management
            o Fraud Protection
            o Shipping or Sales Tax Data
            o Other 3rd Party Integrations?

•    Should You Change More than One Thing?




    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   11
•        Review Current Keyword List
•        Perform Baseline Rank Check
•        Link Analysis
•        Top Rev Generating Keywords
•        Top Rev Generating Landing Pages
•        Setup Google Webmaster Central




    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   12
March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   13
•        Are You a Left Nav or Top Nav?
•        Document Current Sitemap
                 o Categories
                 o Sub-Categories
                 o Content Pages / Buyers Guides / Etc
                 o Blog Pages
                 o Anything Else?

•        Be Careful What You Change…




    March 2012     Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   14
•        Define Top 3 Competitors
•        Determine Technology (Builtwith)
•        Site Feature Matrix
•        SEO Rank Check on Your Keywords
•        Link Analysis
•        Paid Search Review




    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   15
•        Define What Must be Brought Over?
                 o Catalog Data
                 o Order History
                 o Customer Accounts
                 o Product Reviews
                 o Promotions/Coupons

•        Determine What’s Missing
                 o Custom Product Descriptions
                 o Product Attributes

•        Assess Internal Resources
                 o Is there an Excel Whiz in the House??

    March 2012     Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   16
Products for                                     Top Selling
                                                Promotion                                        Products

                                            •Low Traffic                                   •High Traffic
                                            •High Conversion                               •High Conversion
             Conversion




                                                Products to                                Products Need
                                                  Remove                                    Optimization

                                            •Low Traffic                                   •High Traffic
                                            •Low Conversion                                •Low Conversion




                                                                          Traffic
March 2012                Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   17
Define Your Project

March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   18
•        Document Your List of Features
•        List “Must Have” vs. “Nice to Have”
•        3rd Party Integrations
•        What is Available Out of the Box?
•        What Requires an Extension?
•        What Requires Customization?
•        Document your SEO Transition Plan
•        Define Internal Roles & Responsibilities

    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   19
Phase                                       Phase                                              Phase
              One                                         Two                                               Three




March 2012    Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce           20
•        Not All Extensions are Created Equal
•        EE vs CE Compatibility
•        You Get What You Pay For…
•        Magento is a Complex Platform
•        You Can’t Just Hack Things In
•        Customizations Take Longer to Complete




    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   21
301                                                Proper                                               URL
     Redirects                                           Tagging                                           Optimization


Navigational                                             Internal                                           Keyword
 Hierarchy                                               Linking                                            Analysis



March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce                  22
•        Who is Your Internal Champion/Contact
•        Design Review
•        Development/QA Review
•        Data Import
•        Who Has Final Signoff?




    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   23
Be Realistic

March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   24
•        Set Important Milestones
•        Begin the Process with Time to Spare
                                               Time vs. Quality
                 Quality




                                                               Time
    March 2012      Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   25
•        What is Your Budget?
•        Where Can You Leverage Internal Resources?
                                               Investment vs. Quality
                 Quality




                                                               Investment
    March 2012      Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   26
Project GOLD!
                                                         Cheap




                                       Fast                                                  Good



March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce                   27
Select the Right Partner

March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   28
•        Keep the Proposal Process Consistent!
•        Fixed Price vs Time & Materials
•        Domestic vs Off-Shore
•        Be Open to
         Discussions/Conversions/Recommendation
         s During the Process
•        Analyze Magento Experience & Expertise
•        Ask Lots of Questions
•        Be Open with Budget
•        Always Pick Groove! (hint, hint…)
    March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   29
Please join us on April 18th
                          for our next webinar:


                     Name of Webinar

               www.groovecommerce.com/webinar




March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   30
March 2012   Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce   31

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[Webinar March 2012] Making the Move: Prepping for a Magento Enterprise Transition

  • 2. Ethan Giffin Mack McGee CEO VP Sales & Marketing Groove Commerce Groove Commerce March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 2
  • 3. Our goal is to bridge the gap between marketing and technology and deliver a user-friendly, high converting product to each one of our clients. 2400 Boston Street, Services include: Suite 320, • eCommerce Website Design Baltimore, Maryland 21224 • Magento Development & Integration www.groovecommerce.com • eCommerce Site Analysis • Conversion Rate Consulting • Search Engine Optimization (SEO) • Social Media Marketing • Pay Per Click (PPC) Management March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 3
  • 4. How Can I Be Successful? March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 4
  • 5. 1. Ask Why Am I Making the Move? 2. Assess Your Business 3. Define Your Project 4. Have Realistic Expectations 5. Choose the Proper Partner March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 5
  • 6. Why Make the Move? March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 6
  • 7. Current Site Performance Lacking o Slow Load Times o Poor SEO Traffic or Conversion Rate o Unsatisfactory User Experience • Need to Update Business Processes o Better Way to Manage Orders o “Clunky” or Outdated Backend o Cut Costs with Efficiency • Hampering Future Growth o Lacks Features You Need/Want o Poor Scalability/Flexibility o Missing 3rd Party Integrations March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 7
  • 8. eCommerce Opportunities Calculator 1. Increase CR Input Your Site Data Below: 2. Increase AOV Average Monthly Visitors: 24,000 <--Enter Data Average Monthly Sales: $80,000 <--Enter Data Average Orders Per Month: 300 <--Enter Data Average Markup/Gross Profit: 30% <--Enter Data Your Current Site Metrics 3. Increase Traffic Your Average Order Size: $267 4. Do it Yourself! Your Conversion Rate: 1.25% Your Gross Profit Per Order $80 Increase Your Conversion Rate Visits 24,000 Conversion Rate 1.25% Orders 300 Avg Order $267 Sales Revenue $80,000 Sales Increase N/A Gross Profit N/A http://groov.co/GHsOVS 24,000 1.45% 348 $267 $92,800 $12,800 $3,840 24,000 1.65% 396 $267 $105,600 $25,600 $7,680 24,000 1.85% 444 $267 $118,400 $38,400 $11,520 24,000 2.05% 492 $267 $131,200 $51,200 $15,360 24,000 2.25% 540 $267 $144,000 $64,000 $19,200 Increase Your Traffic Visits Conversion Rate Orders Avg Order Sales Revenue Sales Increase Gross Profit 24,000 1.25% 300 $267 $80,000 N/A N/A 25,200 1.25% 315 $267 $84,000 $4,000 $1,200 26,400 1.25% 330 $267 $88,000 $8,000 $2,400 30,000 1.25% 375 $267 $100,000 $20,000 $6,000 31,200 1.25% 390 $267 $104,000 $24,000 $7,200 36,000 1.25% 450 $267 $120,000 $40,000 $12,000 Increase Your Average Order Size Visits Conversion Rate Orders Avg Order Sales Revenue Sales Increase Gross Profit 24,000 1.25% 300 $267 $80,000 N/A N/A 24,000 1.25% 300 $280 $84,000 $4,000 $1,200 24,000 1.25% 300 $293 $88,000 $8,000 $2,400 24,000 1.25% 300 $307 $92,000 $12,000 $3,600 24,000 1.25% 300 $320 $96,000 $16,000 $4,800 24,000 1.25% 300 $333 $100,000 $20,000 $6,000 ©2009 Groove Commerce March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 8
  • 9. Assess Your Business March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 9
  • 10. Current Site Features (Front Office) • Order Processing (Back Office) • SEO Analysis • Navigation/Sitemap Review • Competitor Review • Catalog & Customer Data March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 10
  • 11. What Features/Customizations Do You Have? • What is in Your Workflow? o Order Management o Fraud Protection o Shipping or Sales Tax Data o Other 3rd Party Integrations? • Should You Change More than One Thing? March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 11
  • 12. Review Current Keyword List • Perform Baseline Rank Check • Link Analysis • Top Rev Generating Keywords • Top Rev Generating Landing Pages • Setup Google Webmaster Central March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 12
  • 13. March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 13
  • 14. Are You a Left Nav or Top Nav? • Document Current Sitemap o Categories o Sub-Categories o Content Pages / Buyers Guides / Etc o Blog Pages o Anything Else? • Be Careful What You Change… March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 14
  • 15. Define Top 3 Competitors • Determine Technology (Builtwith) • Site Feature Matrix • SEO Rank Check on Your Keywords • Link Analysis • Paid Search Review March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 15
  • 16. Define What Must be Brought Over? o Catalog Data o Order History o Customer Accounts o Product Reviews o Promotions/Coupons • Determine What’s Missing o Custom Product Descriptions o Product Attributes • Assess Internal Resources o Is there an Excel Whiz in the House?? March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 16
  • 17. Products for Top Selling Promotion Products •Low Traffic •High Traffic •High Conversion •High Conversion Conversion Products to Products Need Remove Optimization •Low Traffic •High Traffic •Low Conversion •Low Conversion Traffic March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 17
  • 18. Define Your Project March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 18
  • 19. Document Your List of Features • List “Must Have” vs. “Nice to Have” • 3rd Party Integrations • What is Available Out of the Box? • What Requires an Extension? • What Requires Customization? • Document your SEO Transition Plan • Define Internal Roles & Responsibilities March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 19
  • 20. Phase Phase Phase One Two Three March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 20
  • 21. Not All Extensions are Created Equal • EE vs CE Compatibility • You Get What You Pay For… • Magento is a Complex Platform • You Can’t Just Hack Things In • Customizations Take Longer to Complete March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 21
  • 22. 301 Proper URL Redirects Tagging Optimization Navigational Internal Keyword Hierarchy Linking Analysis March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 22
  • 23. Who is Your Internal Champion/Contact • Design Review • Development/QA Review • Data Import • Who Has Final Signoff? March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 23
  • 24. Be Realistic March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 24
  • 25. Set Important Milestones • Begin the Process with Time to Spare Time vs. Quality Quality Time March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 25
  • 26. What is Your Budget? • Where Can You Leverage Internal Resources? Investment vs. Quality Quality Investment March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 26
  • 27. Project GOLD! Cheap Fast Good March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 27
  • 28. Select the Right Partner March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 28
  • 29. Keep the Proposal Process Consistent! • Fixed Price vs Time & Materials • Domestic vs Off-Shore • Be Open to Discussions/Conversions/Recommendation s During the Process • Analyze Magento Experience & Expertise • Ask Lots of Questions • Be Open with Budget • Always Pick Groove! (hint, hint…) March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 29
  • 30. Please join us on April 18th for our next webinar: Name of Webinar www.groovecommerce.com/webinar March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 30
  • 31. March 2012 Making the Move to Magento: Preparing for an eCommerce Platform Transition| Groove Commerce 31

Notas del editor

  1. What can you account for up front, but maybe isnt a phase one priority
  2. Cant have every feature on the wishlist,