SlideShare una empresa de Scribd logo
1 de 10
Sales Presentation
                       Approach
                                          A Presentation by GROUP E
                                          •Case Barmore
                                          •Kimberly Burton
                                          •Tawny K. Fowler
Sales Presentation Methods and Approach
                                          •Stephanie Perez
                                          •Kimberly Puga
                                          •Kiunta Stanley
Methods of Sales Presentation
• After your approach there are four different sales
  presentation methods you can use to open your
  presentation depending on your situation.

    –   The Memorized method
    –   The Formula method
    –   The Need-Satisfaction method
    –   The Problem-Solution Selling method
Memorized Presentation
•   Memorized presentation is used during 2 case scenarios, in both cases
    needs an approach:
     –   The buyer needs to know the product and be exposed to it
     –   The buyer already knows about the product and want to seek it out.
•   During the Memorized presentation the sales person does 80%-90% of
    the talking to discuss key points of the product such as its benefits.
•   The buyer does 20%-10% of the talking to responds to predetermined
    questions
•   Advantages
     –   The presentation is well-planed and every sales person has the same
         information
     –   Gives confidence to inexperienced salesperson
     –   Effective for short selling time, and nontechnical products such as books and
         cosmetics.
•   Disadvantages
     –   The salesperson presents features, advantages, and benefits the may not
         matter to the buyer
     –   Gives little time for the buyer to communicate
     –   Not good for selling technical products
     –   Buyer may feel pressured
Formula Presentation
•    The Formula presentation is a less structured presentation compared
     to the memorized. The sales person must first know something out
     the buyer and makes a general outline presentation, giving more
     flexibility.
•    The sales person controls the conversation in the beginning
•    The formula selling is effective to those who already buy for the seller
•    Advantages:
       – Ensure information
          is presented logically
       – Reasonable amount
          of buyer-seller
          communication
       – Handles smoother
          questions and
          objections
Need-Satisfaction Presentation
•   The need satisfaction presentation is designed as a flexible and
    interactive sales presentation; it is the most challenging and creative.
•   Open with an open ended question
•   50%-60% is dedicated to discuss the buyers needs, this is referred to
    need-development.
•   Then the sales person controls the conversation by clarifying the buyers
    needs as he is presenting, this is known as need-awareness
•   The need-fulfillment, or
    the need-satisfaction is
    showing how the product
    will satisfy the needs of
    the buyer.
Service Based Selling
(Rapid Refresher Series)
Problem–Solution Selling
               presentation
•   The problem-solution selling presentation is meant for highly
    complex or technical products. The salesman has to make the
    call depending on ones analysis of the buyers needs. It is flexible
    and customized approach involving in-depth study.
•   There are six steps:
      – Convincing the buyer to let the sales person give him/her
         time
      – Making the analysis
      – Agree on the problem and want to solve them
      – Propose a solution
      – Prepare a sales presentation based upon the analysis and
         proposal
      – Make the sale presentation
•   It must be well-planned and it is mostly used to present to
    groups.
Different Situation, Different
                   Method
•   Each method is best for its situations
•   Memorized presentation – best for short time and simple products
•   Formula selling – effective for repeat purchases and predetermined
    needs
•   Need-Satisfaction – appropriate when you have to gather information
•   Problem-Solution – really involved presentation, great for complex and
    high-cost technical products and services
References
• RapidResultsNZ (Dec 21, 2011) Service Based Selling
  (Rapid Refresher Series) Retrieved from:
  http://www.youtube.com/watch?v=bwiLV6Hzcck

Más contenido relacionado

La actualidad más candente

Chapter 18 visual merchandising
Chapter 18 visual merchandisingChapter 18 visual merchandising
Chapter 18 visual merchandisingjohn3092
 
Top 5 sales tips/lessons by Zig Ziglar
Top 5 sales tips/lessons by Zig ZiglarTop 5 sales tips/lessons by Zig Ziglar
Top 5 sales tips/lessons by Zig ZiglarBhavesh Bhansali
 
Sales Process Training
Sales Process TrainingSales Process Training
Sales Process TrainingDawie Kruger
 
Improving Brand Visibility on Online Marketplaces
Improving Brand Visibility on Online MarketplacesImproving Brand Visibility on Online Marketplaces
Improving Brand Visibility on Online MarketplacesOjaswita Chaturvedi
 
Chapter 17 PowerPoint
Chapter 17 PowerPointChapter 17 PowerPoint
Chapter 17 PowerPointLisaGMartinez
 
Comparative analysis of point of purchase
Comparative analysis of point of purchaseComparative analysis of point of purchase
Comparative analysis of point of purchasehardtel
 
Retail store design and customer satisfaction
Retail store design and customer satisfactionRetail store design and customer satisfaction
Retail store design and customer satisfactionMikhail Blacer
 
Go to a store of your choice and evaluate the store layout, design and visual...
Go to a store of your choice and evaluate the store layout, design and visual...Go to a store of your choice and evaluate the store layout, design and visual...
Go to a store of your choice and evaluate the store layout, design and visual...Sadam Hussain ✅
 
G five Mobiles Launch Retail Merchandising Strategy
G five Mobiles Launch Retail Merchandising StrategyG five Mobiles Launch Retail Merchandising Strategy
G five Mobiles Launch Retail Merchandising StrategyManav Shrivastav
 
Store Design and Store Layout
Store Design and Store LayoutStore Design and Store Layout
Store Design and Store LayoutVibhor Agarwal
 
Visual merchandising and display
Visual merchandising and displayVisual merchandising and display
Visual merchandising and displaysrsuganthifbs
 

La actualidad más candente (20)

Chapter 16 personal sellling (marketing)
Chapter 16   personal sellling (marketing)Chapter 16   personal sellling (marketing)
Chapter 16 personal sellling (marketing)
 
Chapter 18 visual merchandising
Chapter 18 visual merchandisingChapter 18 visual merchandising
Chapter 18 visual merchandising
 
MD Steps - Retail Coverage
MD Steps - Retail CoverageMD Steps - Retail Coverage
MD Steps - Retail Coverage
 
Techincal sales
Techincal salesTechincal sales
Techincal sales
 
Themba slides
Themba slidesThemba slides
Themba slides
 
Top 5 sales tips/lessons by Zig Ziglar
Top 5 sales tips/lessons by Zig ZiglarTop 5 sales tips/lessons by Zig Ziglar
Top 5 sales tips/lessons by Zig Ziglar
 
Visual Merchandising
Visual MerchandisingVisual Merchandising
Visual Merchandising
 
salesmen training
salesmen trainingsalesmen training
salesmen training
 
Sales Process Training
Sales Process TrainingSales Process Training
Sales Process Training
 
Improving Brand Visibility on Online Marketplaces
Improving Brand Visibility on Online MarketplacesImproving Brand Visibility on Online Marketplaces
Improving Brand Visibility on Online Marketplaces
 
Chapter 17 PowerPoint
Chapter 17 PowerPointChapter 17 PowerPoint
Chapter 17 PowerPoint
 
Comparative analysis of point of purchase
Comparative analysis of point of purchaseComparative analysis of point of purchase
Comparative analysis of point of purchase
 
Retail store design and customer satisfaction
Retail store design and customer satisfactionRetail store design and customer satisfaction
Retail store design and customer satisfaction
 
Tech sales2
Tech sales2Tech sales2
Tech sales2
 
Go to a store of your choice and evaluate the store layout, design and visual...
Go to a store of your choice and evaluate the store layout, design and visual...Go to a store of your choice and evaluate the store layout, design and visual...
Go to a store of your choice and evaluate the store layout, design and visual...
 
Tech sales
Tech salesTech sales
Tech sales
 
G five Mobiles Launch Retail Merchandising Strategy
G five Mobiles Launch Retail Merchandising StrategyG five Mobiles Launch Retail Merchandising Strategy
G five Mobiles Launch Retail Merchandising Strategy
 
Store Design and Store Layout
Store Design and Store LayoutStore Design and Store Layout
Store Design and Store Layout
 
Rm lecture 6
Rm lecture 6Rm lecture 6
Rm lecture 6
 
Visual merchandising and display
Visual merchandising and displayVisual merchandising and display
Visual merchandising and display
 

Destacado

[2] ptk 2014 2015 engineering related to marine engineering
[2] ptk 2014 2015 engineering related to marine engineering[2] ptk 2014 2015 engineering related to marine engineering
[2] ptk 2014 2015 engineering related to marine engineeringSyaifullah Hamim
 
1 introduction to shipping and marine engineering
1 introduction to shipping and marine engineering1 introduction to shipping and marine engineering
1 introduction to shipping and marine engineeringOlanrewaju O Sulaiman
 
Planned Maintenance.
Planned Maintenance.Planned Maintenance.
Planned Maintenance.Hal Frohreich
 
Marine engineering i
Marine engineering iMarine engineering i
Marine engineering ialitaufiqh
 
Introduction to Ship Design and Naval Architecture
Introduction to Ship Design and Naval ArchitectureIntroduction to Ship Design and Naval Architecture
Introduction to Ship Design and Naval ArchitectureJune Tan
 
How to Use Social Media to Influence the World
How to Use Social Media to Influence the WorldHow to Use Social Media to Influence the World
How to Use Social Media to Influence the WorldSean Si
 

Destacado (8)

[2] ptk 2014 2015 engineering related to marine engineering
[2] ptk 2014 2015 engineering related to marine engineering[2] ptk 2014 2015 engineering related to marine engineering
[2] ptk 2014 2015 engineering related to marine engineering
 
19 diesel engines
19 diesel engines19 diesel engines
19 diesel engines
 
Man diesel & turbo
Man diesel & turboMan diesel & turbo
Man diesel & turbo
 
1 introduction to shipping and marine engineering
1 introduction to shipping and marine engineering1 introduction to shipping and marine engineering
1 introduction to shipping and marine engineering
 
Planned Maintenance.
Planned Maintenance.Planned Maintenance.
Planned Maintenance.
 
Marine engineering i
Marine engineering iMarine engineering i
Marine engineering i
 
Introduction to Ship Design and Naval Architecture
Introduction to Ship Design and Naval ArchitectureIntroduction to Ship Design and Naval Architecture
Introduction to Ship Design and Naval Architecture
 
How to Use Social Media to Influence the World
How to Use Social Media to Influence the WorldHow to Use Social Media to Influence the World
How to Use Social Media to Influence the World
 

Similar a Turning gears

Pre approach / Pre planning in Selling Process
Pre approach / Pre planning in Selling ProcessPre approach / Pre planning in Selling Process
Pre approach / Pre planning in Selling ProcessCara Babida
 
Sales Process Preapproach
Sales Process PreapproachSales Process Preapproach
Sales Process PreapproachNj Lopez-Tan
 
sales ppt_fav.pptx
sales ppt_fav.pptxsales ppt_fav.pptx
sales ppt_fav.pptxArbrHalilaj
 
Major Steps in Effective Selling
Major Steps in Effective SellingMajor Steps in Effective Selling
Major Steps in Effective SellingDIFFY LUMACTOD
 
Ss direct selling
Ss direct sellingSs direct selling
Ss direct sellingCMPCERT
 
Chapter 2 personal selling
Chapter 2 personal sellingChapter 2 personal selling
Chapter 2 personal sellingNishant Agrawal
 
Sales Management Mysore University
Sales Management Mysore UniversitySales Management Mysore University
Sales Management Mysore Universitykishore dhinakaran
 
4Personal Selling process final.ppt
4Personal Selling process final.ppt4Personal Selling process final.ppt
4Personal Selling process final.pptDrSachinSrivastava
 
Unit 10 Personal selling in business (2)
Unit 10 Personal selling in business (2)Unit 10 Personal selling in business (2)
Unit 10 Personal selling in business (2)Paul Robinson
 
Personal Selling: Preparation and Process
Personal Selling: Preparation and ProcessPersonal Selling: Preparation and Process
Personal Selling: Preparation and ProcessSameer Chandrakar
 
Advance steps in selling process
Advance steps in selling processAdvance steps in selling process
Advance steps in selling processMuhammad Javed Amin
 
Sales And Distribution Management
Sales And Distribution ManagementSales And Distribution Management
Sales And Distribution ManagementZulfikar A. Bharmal
 
Retail selling process lecturer TWO
Retail selling process lecturer TWORetail selling process lecturer TWO
Retail selling process lecturer TWOHIGHER EDUCATION
 

Similar a Turning gears (20)

Pre approach / Pre planning in Selling Process
Pre approach / Pre planning in Selling ProcessPre approach / Pre planning in Selling Process
Pre approach / Pre planning in Selling Process
 
Sales Process Preapproach
Sales Process PreapproachSales Process Preapproach
Sales Process Preapproach
 
sales ppt.pptx
sales ppt.pptxsales ppt.pptx
sales ppt.pptx
 
sales ppt_fav.pptx
sales ppt_fav.pptxsales ppt_fav.pptx
sales ppt_fav.pptx
 
Major Steps in Effective Selling
Major Steps in Effective SellingMajor Steps in Effective Selling
Major Steps in Effective Selling
 
Ss direct selling
Ss direct sellingSs direct selling
Ss direct selling
 
personal selling
personal sellingpersonal selling
personal selling
 
Chapter 2 personal selling
Chapter 2 personal sellingChapter 2 personal selling
Chapter 2 personal selling
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Upselling
Upselling Upselling
Upselling
 
Sales Management Mysore University
Sales Management Mysore UniversitySales Management Mysore University
Sales Management Mysore University
 
Sales
SalesSales
Sales
 
4Personal Selling process final.ppt
4Personal Selling process final.ppt4Personal Selling process final.ppt
4Personal Selling process final.ppt
 
Unit 10 Personal selling in business (2)
Unit 10 Personal selling in business (2)Unit 10 Personal selling in business (2)
Unit 10 Personal selling in business (2)
 
Selling Process
Selling ProcessSelling Process
Selling Process
 
Personal Selling: Preparation and Process
Personal Selling: Preparation and ProcessPersonal Selling: Preparation and Process
Personal Selling: Preparation and Process
 
Advance steps in selling process
Advance steps in selling processAdvance steps in selling process
Advance steps in selling process
 
Sales And Distribution Management
Sales And Distribution ManagementSales And Distribution Management
Sales And Distribution Management
 
Retail selling process lecturer TWO
Retail selling process lecturer TWORetail selling process lecturer TWO
Retail selling process lecturer TWO
 
4.UpdatedGriffith-B2B_ContentMarketingProgrammes
4.UpdatedGriffith-B2B_ContentMarketingProgrammes4.UpdatedGriffith-B2B_ContentMarketingProgrammes
4.UpdatedGriffith-B2B_ContentMarketingProgrammes
 

Turning gears

  • 1. Sales Presentation Approach A Presentation by GROUP E •Case Barmore •Kimberly Burton •Tawny K. Fowler Sales Presentation Methods and Approach •Stephanie Perez •Kimberly Puga •Kiunta Stanley
  • 2. Methods of Sales Presentation • After your approach there are four different sales presentation methods you can use to open your presentation depending on your situation. – The Memorized method – The Formula method – The Need-Satisfaction method – The Problem-Solution Selling method
  • 3. Memorized Presentation • Memorized presentation is used during 2 case scenarios, in both cases needs an approach: – The buyer needs to know the product and be exposed to it – The buyer already knows about the product and want to seek it out. • During the Memorized presentation the sales person does 80%-90% of the talking to discuss key points of the product such as its benefits. • The buyer does 20%-10% of the talking to responds to predetermined questions • Advantages – The presentation is well-planed and every sales person has the same information – Gives confidence to inexperienced salesperson – Effective for short selling time, and nontechnical products such as books and cosmetics. • Disadvantages – The salesperson presents features, advantages, and benefits the may not matter to the buyer – Gives little time for the buyer to communicate – Not good for selling technical products – Buyer may feel pressured
  • 4.
  • 5. Formula Presentation • The Formula presentation is a less structured presentation compared to the memorized. The sales person must first know something out the buyer and makes a general outline presentation, giving more flexibility. • The sales person controls the conversation in the beginning • The formula selling is effective to those who already buy for the seller • Advantages: – Ensure information is presented logically – Reasonable amount of buyer-seller communication – Handles smoother questions and objections
  • 6. Need-Satisfaction Presentation • The need satisfaction presentation is designed as a flexible and interactive sales presentation; it is the most challenging and creative. • Open with an open ended question • 50%-60% is dedicated to discuss the buyers needs, this is referred to need-development. • Then the sales person controls the conversation by clarifying the buyers needs as he is presenting, this is known as need-awareness • The need-fulfillment, or the need-satisfaction is showing how the product will satisfy the needs of the buyer.
  • 7. Service Based Selling (Rapid Refresher Series)
  • 8. Problem–Solution Selling presentation • The problem-solution selling presentation is meant for highly complex or technical products. The salesman has to make the call depending on ones analysis of the buyers needs. It is flexible and customized approach involving in-depth study. • There are six steps: – Convincing the buyer to let the sales person give him/her time – Making the analysis – Agree on the problem and want to solve them – Propose a solution – Prepare a sales presentation based upon the analysis and proposal – Make the sale presentation • It must be well-planned and it is mostly used to present to groups.
  • 9. Different Situation, Different Method • Each method is best for its situations • Memorized presentation – best for short time and simple products • Formula selling – effective for repeat purchases and predetermined needs • Need-Satisfaction – appropriate when you have to gather information • Problem-Solution – really involved presentation, great for complex and high-cost technical products and services
  • 10. References • RapidResultsNZ (Dec 21, 2011) Service Based Selling (Rapid Refresher Series) Retrieved from: http://www.youtube.com/watch?v=bwiLV6Hzcck