Work measurement is a systematic process that has been used since the late 1800s to improve productivity. It involves directly observing work tasks and breaking them into elements to determine standard times. These standards provide benchmarks for tasks and help identify areas for improvement. Work measurement provides data to help with staffing needs, process design, cost analysis, and measuring performance against goals. The success of work measurement relies on accurately capturing all task times, applying appropriate allowances, and using the standards to drive continuous improvement.

1. Work Measurement for Operational Effectiveness Section 1 Timing Basics

6. Impact Training Process Design Methods Information Technology Employee Relations Operations Finance Sales Quality Work Measurement

19. Think Deliverable! Activity Inbound Deliverable What happened to the deliverable? Outbound Deliverable

30. Eliminate unnecessary activity Why? 1. What is the purpose? Action Expected Followed by Question Combine or change person Why? 4. Who should do this? Simplify or improve method Why? 5. How should this be done? Combine or change time or sequence Why? 3. When should this be done? Combine or change place Why? 2. Where should this be done?

52. Sample Elemental Breakdown (One cycle = one case 24 bottles) 1 Transfer case to conveyor 6 12 Load bottles in case 5 1 If necessary discard defective in RH 4b 1 If necessary discard defective in LH 4a 13 Twist bottles in fingers to inspect 3 13 Reach to conveyor, grasp bottles (1 per hand) 2 1 Get empty case and place on packing stand 1 Freq. Per Cycle Description Element

53. Stopwatch Operation Total Elapsed Time End of element button Elemental (lap) Time End of cycle button Start of cycle button

55. Exercise 2 - Timing the Colors

56. Insert Sample Time Sheets

57. End of Section 1