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Introduction
1.
Seema Desai MMU
Director Mobile Money for the Unbanked ProgrammeWorking Group – 27th June 2011, Singapore
2.
3.
What does the
journey from unawareness of mobile money to regular use look like, and what implications does this have for the marketing mix?
4.
Is mobile money
a mass-market proposition?
5.
6.
How significant are
airtime distribution savings, churn reduction benefits and ARPU uplift to profitability compared to direct revenues?
7.
8.
Customer base
9.
Customer engagement
10.
Agent engagement
11.
12.
What is the
different between bank-led and operator-led models from a commercial perspective?
13.
14.
What value do
aggregators, superagents, and other intermediaries add?
15.
What kind of
monitoring and oversight to agents require?
16.
Are there synergies
between airtime and mobile money sales?Mobile money marketing gallery
17.
Find these and
more at mmublog.org
18.
Finally—join us in
Singapore
Notas del editor
MMU content: 7th Working Group3rd Leadership ForumRegulatory Training
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