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Oracle AIM Methodology Version 3.0

       Sivakumar Ganesan
       B.Sc, ACA, ICWA, PDIM, PMP
Disclaimer
The information in this document is the opinion of the
author, not of Oracle Corporation and PMI. Any
content, materials, information or software downloaded
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at your own discretion and risk. Oracle shall have no
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content, materials, information or software.
Oracle AIM Methodology
Oracle AIM Methodology provides the Project
Management methodology to be followed while
implementing Oracle E-Business Suite to Customers
AIM provides the Basic Outline with which the whole
Implementation Process needs to be handled after the
Contract to Implement the solution is signed with the
Customer
This has so many steps, documents and Templates and the
Implementing Company can decide on which are the
steps, documents and Templates to be used
There is No Hard and Fast rule you have to use all the
documents mentioned in AIM Methodology
Project Management as per PMI
Processes/            Initiation   Planning   Execution   Controlling   Closing
Knowledge Areas
Project Integration
Mgt
Project Scope Mgt
Project Time Mgt
Project Cost Mgt
Project Quality Mgt
Project HR Mgt
Project
Communication Mgt
Project Risk Mgt
Project Procurement
Mgt
Standard Oracle AIM Method
Processes
            Phases
Oracle Recommended Implementation Activities
 Definition    Operation Analysis                Solution Design            Build                         Transition                   Production


  PJM
  Conduct
               Gather                                        Define                          Perform         Perform      Verify
  Current
               Business                                      Application                     System          Acceptance   Production
  Business
               Reqmts                                        Setups                          Testing         Testing      Readiness
  Baseline
               RD.050                                        BR.100                          TE.110/120      TE.130       PM.070
  RD.020




  Develop      Develop
                                Map                          Develop
  High-Level   Future                                                                                                     Begin
                                Business                     System
  Process      Process                                                                                                    Production
                                Reqmts                       Test Scripts
  Design       Model                                                                                                      PM.080
                                BR.030                       TE.040
  BP.070       BP.080




                                    Define &
                                                             Develop
                                    Estimate
                                                             Unit/Link
                                    Appl
                                                             Test Scripts
                                    Extensions
                                                             TE.020/030
                                    MD.020




                                                 Appl                       Create
                                                                                             Perform
                                                 Extension                  Appl
                                        OK                                                   Unit/Link
                                                 Designs                    Extension
                                                                                             Testing
                                                 MD.050/060/070             Designs
                                                                                             TE.070/080
                                                                            MD.100/110/120
                              NO           Yes

  Application and Technical Architecture (TA)
Modified Application Business Flow
Definition          Elaboration             Build           Transition      Production
                                         Create and test
     Project         Prepare CRP 2                            Prepare
                                             Custom
    Planning         Environment                             Production
                                           Extensions
                                                            Environment

                    Prepare for CRP 2    Prepare CRP 3
                      Workshop(s)         Environment
 Build Required
     Assets          Conduct CRP 2
                      Workshop(s)                            Convert and
                                        Prepare for CRP 3     Verify Data
                                          Workshop(s)

Conduct Business         Design          Conduct CRP 3
  Architecture         Extensions         Workshop(s)
   Workshops                                                   Verify
                                                             Production
                                                             Readiness
                        Prepare         Perform Systems
                        Custom            Integration
Prepare for CRP 1     Test Scripts            Test
  Workshop(s)

 Conduct CRP 1          Solution         Perform User
  Workshop(s)          Review &           Acceptance           Begin          Maintain
                        Sign-Off             Test            Production       System



     Conduct            Conduct             Conduct                           Propose
    Phase End          Phase End           Phase End                           Future
     Review             Review              Review                            Direction




7
Standard AIM Project deliverables
The Standard AIM Project Deliverables are classified as
  Core
  Optional
  The AIM Methodology is classified as follows
     Phases – During a Project Phase, Your Project Team will simultaneously be executing
     tasks from several Processes
        Processes - A process is a series of tasks that results in one or more critical project
        deliverables
           Task - A task is a unit of work that results in the output of a single deliverable
              Deliverables - Deliverables can have many formats, such as documents,
              schedules, program code, or test results

In Standard AIM Methodology under each phases it is described which are Core
   and Optional Tasks (Project Deliverables) and it is Implementer Choice to
   decide what has been agreed in the Implementation Contract with the client
   as Project Deliverable

You can download AIM 3.0 from the following link
                    http://download-east.oracle.com/partners/265498.EXE

Now AIM Version 3.1 was released which is NOT Free download and only Oracle
  Partners has been given with limited access to my knowledge
Project deliverables
Project Deliverables I have used in my Implementation in sequential order
   CR010 – Project Management Plan / Project Plan (WM020)
   OverviewTraining
   RD010 – Organization Structure
   RD020 – Business Requirement Gathering
   RD050 / BR030 – MAP Business Requirements
   TA040 – Application Architecture Strategy
   CRP Session I
   BP080 – Future Business Model
   BR010 – GAP Analysis
   CRP Session II
   MD050 – Functional Design
   MD070 – Technical Design
Project deliverables
Project Deliverables I have used in my Implementation in sequential order
   System Integration Testing
   CV010 – Data conversion Strategy
   CV060 – Data ConversionTemplates
   PM010 – Transition Strategy
   TE040 – Test Scripts
   BR110 – Security Profiles (Roles and Responsibility Matrix)
   User Acceptance Testing (UAT)
   Cutover and Production Migration Plan
   End User Training (End User Manual)
   BR100 – Application Set up
You Need to get a Sign off from Client from Each of the above to Protect
   Yourself that You have Configured the Oracle Application as per Contract
   and as per Business Requirement of the client.
Note: As mentioned above this is NOT 100% fool proof method. I am sharing
   only my experiences
Standard MYTHS about AIM Methodology
Many Consultants and Project Managers think it is too vast and NOT fit for
practical situations which is NOT true
Consultants think it is the responsibility of Project Manager alone to know
about the complete AIM Methodology and NOT required at Consultant
level
Too much of Documents and Template which is NOT required
AIM does not provide flexibility to suit various scenarios / industries.
Consultants unable to grasp easily the methodology
Consultants think only people with PMP knowledge can better understand
and execute the AIM methodology in proper manner
Consultants feel it is too difficult to understand themselves and making the
client to understand
Clients are reluctant to read the documents and sign off the Project
Deliverables
Actual Facts about AIM Methodology
AIM like any other Project Management tool advises the Project Managers
to take best possible decision and provides only a basic Framework
 If you have taken PMP exam, the exam will start with ‘We are NOT looking
for correct answers. We are concerned with Best Judgement answers based
on the facts provided’ – AIM Methodology also is just giving a framework
for the implementer and provides a flexibility to choose according to the
client’s requirements based on best judgement assessment.
It is NOT mandatory to use all Templates. In some of the implementation
which are very small, we have submitted only BP080 (Future Business
Model) ,TE040 (Test Scripts) and BR100 (Application Set up)
AIM provides lot of flexibility and modify the templates to suit your
requirement and convince the client.
Consultants should go through the AIM documents and understand what
is the purpose of each template and which one will best fit to client based
on Business and Implementation approach (Big Bang orVanilla).
The Contract entered with Client should specifically mention what are the
Project Deliverables agreed as part of the Project
Discipline to be applied in Project Deliverables
1.    Prepare the document in legible manner and easy to understand
2.    Ensure the client is able to understand the purpose of documents
3.    Follow the documentation principle like Preparer, reviewer with dates and
      approvers with version controls details in all documents.
4.    Place your company logo and client logo in all documents.
5.    Try to avoid Word, Excel, PPT attachments to the templates.
6.    Collect enough details from client to prepare the process flow.
7.    Stick on to the Project schedule to submit the documents on time.
8.    Ensure to fill the open and closed issues on all updates if any.
9.    Follow the uniformity in using templates across all modules.
10.   Use Flow charts tools like VISIO to draw the Process flow .
11.   Flow charts should clearly depict the client Business flow.
12.   Avoid providing internal intranet URL etc for reference.
13.   Follow the Oracle Custom standards while preparing Technical Docs.
14.   Documents prepared by one person must be reviewed by another before
      submitting to Client.
15.   Get a sign off from client and as well as from PM on all docs.
Overview of the Project Deliverables
CR010 – Project Management Plan
The essential content of CR010 are as follows
•   Project Plan (mostly in Microsoft Projects) (WM020)
•   Scope, Objectives, Approach
•   Project Task, Deliverables & Milestones
•   Control and Reporting
•   Work Management
•   Project Resources (Men, Hardware, Database management)
•   Identified Risks & Mitigation Plan
•   Change Request and Problem Report Log Management
•   Minutes of Meeting
•   Acceptance Certificate
•   Project Team Contact Listing
•   Key Task and Responsibilities of Implementation Team
Note: The Project Plan prepared in MS Projects have certain issues. The Client
    would like to view the Resource Allocation till end of Project is not feasible.
    Some Clients would like to have Joint Plan of Client Resource as well as
    Implementer Team Resource which is not feasible. MS Project can be used
    more of a Milestone chart, but there are companies in US and Europe region
    where they use the Plan diligently to control Scope,Time and Cost
Overview of the Project Deliverables
OverviewTraining
The OverviewTraining covers a Birds Eye view of
•   Basic Modules of ERP
•   Integration between Modules
•   Menu, Sub Menu, Function
•   Responsibilities and Users
•   Icon Buttons
•   Concurrent Processes
•   Accounting
•   Reports
•   Workflow Notifications
•   Database, Forms, Reports
•   Different Instances
•   Implementation Approach
Note: This training essentially helps to buy-in the confidence of the client that
    the software will meet the requirements. This Training needs to be
    conducted at High Level and not at End user level.
Overview of the Project Deliverables
RD010 – Organization Structure
The essential content of RD010 are as follows
• Interview organization management to obtain a clear understanding of current and proposed
  entity structure.
• Develop a chart showing the current organization structure. - Organization Legal Entity
  Structure Chart
• Develop a business organization overview and listing. - Business Organization Listing and
  Overview
• Define and chart the Financial Operating environment. - Financial Operating Environment
• Define the financial and management reporting environment. - Financial and Management
  Reporting Environment
• Review the Current Financial and Operating Structure with project management and secure
  approval.
• Review the Current Financial and Operating Structure with appropriate organization
  management and secure acceptance for the deliverable
Note: This is the most tough Task like Countries in Middle East where Legal
  Registration of the Companies details are not provided in detail. You cannot
  make this structure uniform as the Business Model varies for each and every
  Business within the same industry.
Overview of the Project Deliverables
RD020 – Business Requirement Gathering
The essential content of RD020 are as follows
• Schedule, confirm, and prepare for process definition sessions by business area.
• Identify the core business processes (level 1 if you are using Oracle Business Models) and
   write a summary description of each process.
• Conduct interviews using the questionnaires and other sources of information to clarify
   questions you have identified.
• Gather any other current business materials that may enhance team understanding and
   documenting of current business process requirements.
• Identify any issues regarding the current business analysis.
• Review the Current Business Baseline with users and business area management.
• Secure acceptance of the Current Business Baseline from business area management.
• Secure acceptance of the Century Date compliance approach described
Note: The AIM Methodology Provides a Questionnaire for every module which
   you have to modify to suit to your Business
You will find a Model Questionnaire for Financials in following URL
http://itsafeature.com/sample-operational-analysis-questionnaires/
Overview of the Project Deliverables
RD020 – Business Requirement Gathering
The essential content of RD020 are as follows
• The AIM Methodology Provides a Questionnaire for every module which you have to modify
  to suit to your Business
• Some Companies will have Clearly defined Processes and some companies DO NOT know
  clearly what is the Process followed.
• The Consultant needs to be clever enough to question the client and extract the right
  information
• In case if they DO NOT have the Processes, Documenting them is very important
• DO NOT use same Questionnaire for all clients as the Business Model will vary from client
  to client in same industry.
• Client will try to include what they expect in the Oracle Applications also in this list – Try to
  avoid or keep it separate as an expectation from the client
• Some Clients expects the same Solution in Oracle also which they current system is offering
  – DO NOT admit if it is NOT Possible and it is a process of Change Management in the
  whole implementation.
Overview of the Project Deliverables
RD050/BR030 – Map Business Requirements
The essential content of RD050/BR030 are as follows
   Assign preliminary research topics to team members and confirm that they complete all
   research before the first design session begins
   For each process step, document business requirements and indicate
   the source of those requirements.
   Assess initial fit of application functions to business requirements at
  the elementary business function level. Make references to application documentation or
   navigation and indicate where known gaps exist
   Secure acceptance of the Business Requirements Scenarios
   Review high-level gaps, and the approach to resolve these gaps.
   Become familiar with Business Requirements Scenarios (RD.050) for the target process in
   need of mapping
   Conduct mapping sessions to assess detailed application fit and create or revise alternative to
   business requirements. Map future business requirements to application features, programs,
   reports, and other standard modules
Overview of the Project Deliverables
RD050/BR030 – Map Business Requirements
The essential content of RD050/BR030 are as follows
  Document major requirements
  Fit issues into a Requirement Essay
  Perform process research; look for and document alternatives
  Identify current versus proposed process steps and assess the feasibility of proposed
  alternatives
  Document alternatives. Record possible alternative alternatives for application gaps
  Document major operating and policy decisions
  Secure acceptance of the Mapped Business Requirements

Note:This is the Critical Phase of an Implementation. If the Client Business
  Processes and the available Oracle Solution alternatives are Not known, then
  you will face issues in every stage like CRP, UAT and End User Training.
Overview of the Project Deliverables
TA040 – Application Architecture Strategy
The essential content of TA040 are as follows
  Establish a list of the sets of books needed for the implementation and map their
  interrelationship
  Establish a list of inventory organizations needed for the implementation and map their
  interrelationship
  Establish a list of human resources business groups and organizations needed for the
  implementation and map their interrelationship
  Create the integrated business architecture for the finance, manufacturing, distribution, and
  human resources functions of the business
  Map the integrated business architecture to the detailed business functions of finance,
  manufacturing, distribution and human resources functions
  Review application functional architecture with business analysts
Note: This is the Backbone of an Implementation. You need to Keep this document
  with an Open issue stating this document is updateable at end of Project in the
  last page. The reason being, I have seen in many Implementation, the
  Organization Structure completely changed at the beginning and close of the
  Project.
Overview of the Project Deliverables
CRP Session I
The Conference Room Piloting Session I covers
  Basic Understanding and mapping of the Client Business Processes
  Explain the Flow of Transaction in Sequence
  Portray the importance of Integration of Modules
  How the Integrated System helps in Proper Decision making between Procurement,
  Inventory, Manufacturing, Order Management, Projects, Payroll and Financials
  Demonstrate the Link of CRM and Link to related Modules if it is in scope.
  Ensure the Session covers at least 75% of Client Business Processes
  Maintain an Issue Log to cover up the missed out areas in CRP II
Note: If the Client Business Requirement is not covered in the range of 60 to 75 %
  in this Session, Client will have more suspicion about the Product and as well as
  the Implementer. Hence Ensure before announcing the CRP session, You have a
  Good understanding of Client Business, Organization Structure and Reporting
  Patterns.
Overview of the Project Deliverables
BP080 – Future Business Model
The essential content of BP080 are as follows
  Review any documented future business requirements.
  Identify and describe the events to which the business responds.
  List each process and write a summary description of each, identifying the event to which it
  responds and its main inputs and outputs.
  Construct the top level of the hierarchy from information provided by interviews with senior
  management and Current Business Baseline (RD.020) information
  Identify the steps that make up each process, their sequence, any conditions that determine
  alternative execution paths, and the agent responsible for each step; validate that each step
  maps to an elementary business function
  Construct process flow diagrams for processes with more than two steps or with conditional
  steps showing the sequence of process steps and the flows between them. Show conditional
  steps where appropriate
  Break down the detailed Future Process Model into a list of the steps carried out by all
  participants in the process (if your project includes process change)
Overview of the Project Deliverables
BP080 – Future Business Model
The essential content of BP080 are as follows
  Translate the to-be process design into the functions of the Oracle Application, and
  determine high-level changes (if your project includes process change)
  Construct the intermediate and lower levels from application reference material and other
  required business functions
  Review the Future Process Model with users and management
  Secure approval of project and business line management
Note: This document will signify the Future Business Model and How Oracle
  Applications will be mapped to suit Client Requirements. The Flow Model
  should include the areas where Oracle Functionality is missing for which
  Custom Extension has to be built.
Ex: If your Customer is a Service Oriented Organization and in the Purchasing
  module, Your client wanted to Capture only inventory tracking and No need
  for inventory accounting, then the flow diagram should clearly show how
  expense asset items are tracked in Oracle Applications. No need to show the
  Normal Inventory Procure to Pay cycle. Document only what is applicable for
  your client
Overview of the Project Deliverables
BR010 – GAP Analysis
The essential content of BR010 are as follows
  Identify the major GAP between Client Requirements and Software capability
  Check the possible workaround solution which will reduce the customization effort
  Compare and evaluate the costs, benefits, and risks of the alternatives
  Develop new solutions to determine an optimal set of options for the client
  Document the proposed changes to the application and other software resulting from the selected
  alternatives at a high-level
  Evaluate differences between current process performance and Solution Options (if the project
  includes process change)
  Determine differences in operating costs between the current processes and Solution Options (if
  the project includes process change)
  Evaluate how practices would change if the Solution Options were implemented
  Evaluate changes to staff numbers and costs, roles, and skills if the Solution Options were
  implemented
Note: An issue might be identified as GAP due to Lack of Oracle Application
  Knowledge of the Consultant. So a proper evaluation by an expert is must while
  identifying the potential GAPS or which can be fixed through a workaround
  solution.
Overview of the Project Deliverables
CRP Session II
Conference Room Piloting Session (CRP) II
  Ensure You have full understanding of Client Business and the Solution Demonstrated to the
  Client Covers all Issues except the one identified in BR010 GAP Document
  Ensure you have covered all Issues raised in CRP Session I is Addressed
  Identify any further issues arisen in CRP II and the same needs System level Configuration or
  an identified GAP which needs to be addressed through Workaround solution or
  Customization.
  Prepare PPT Handout and Material for the Business Users to identify and recall what was
  shown in CRP I and How it is addressed in CRP II
  Ensure the Client Business Requirement is met 80-90% by standard software and Balance
  10% amounts to GAP which needs Customization or Workaround solutions.
Note: An issue might be identified as GAP due to Lack of Oracle Application
  Knowledge of the Consultant. So a proper evaluation by an expert is must
  while identifying the potential GAPS or which can be fixed through a
  workaround solution.
Overview of the Project Deliverables
MD050 – Functional Design
The essential content of MD050 are as follows
   Review Mapped Business Requirements (BR.030).
   Write the topical essay.
   Document forms.
   Document reports
   Document concurrent programs.
   Describe the technical approach.
   Review the high-level design with analysts and key users.
   Obtain approval for the Application Extensions Functional Design by the requester.
Note: Ex: A Standard Functionality does not exist and Workaround solution is not
   acceptable to Client. DO NOT change the Base Tables of Oracle Applications while
   preparing Customization / Extensions. Functional Design should be clear, Legible,
   unambiguous and Purposeful
I have implemented Oracle Property Manager for a Client and Client wanted to
   Manage those properties after Sales also. Client will be collecting Money from all
   owners in a Building and provide maintenance services. Each Building is a Legal
   Entity and only one Contract per Building for all Customers. There is NO standard
   solution / workaround solution in Oracle to have One Contract for multiple
   Customers. Hence we made a Customization without touching the base tables. The
   Standard CAM Functionality does not meet Customer requirement.
Overview of the Project Deliverables
MD070 – Technical Design
The essential content of MD070 are as follows
  Review Application Extensions Functional Design (MD.050).
  Describe the high-level approach.
  Define detailed program logic for modules ( forms, reports, and programs).
  Document integration issues. Integration Issues
  List installation requirements.
  Document any additional information that may be helpful during the
  implementation of the customization.
  Update Application Extensions Functional Design (MD.050), as needed.
  Update Database Extensions Design (MD.060), as needed.
Note: The Technical Design Document to be in concurrence with what is required
  in Functional design document and requires thorough testing, in System
  Integration Testing, User Acceptance Testing before deployed to Production.
  Minor Issues tend to come up that should not change the total design structure
  and impairment to standard oracle functionalities
Overview of the Project Deliverables
System Integration Testing (SIT)
SIT covers the following
  SIT should be conducted after the Customization is Built and tested internally by the
  Implementer.
  The SIT should cover User Case with Test Scenarios and Integration of Related Modules.
  Ensure the Customization does not hamper any of the Standard Functionality
  The Test cases validate the technical Requirements and Specifications
   The Test cases verify if the application/System meet the Business & Functional Requirements
  specified
  The Test cases may also verify if the System meets the performance standards
  The SIT Test Script should be made ready before start of the session and Distributed to Users
  Update the issue Log with identified Bugs
  Involve Development to Fix the Bugs and get sign off from the Client
Note: The SIT involves Technical Development involvement to close any of the
  Bugs and Enhancements that may arise out of Testing. Getting Sign off is very
  Important in SIT to move to UAT.
Overview of the Project Deliverables
CV010 – Data Conversion Strategy
The essential content of CV010 are as follows
  Review existing materials and the Current Process Model and conduct interviews (if
  needed).
  Describe the purpose of the Data Conversion Requirements and Strategy
  Document included and excluded conversion project scope and background information for
  legacy systems.
  List the objectives of conversion and critical success factors.
  Describe the conversion approach, key inputs, resource requirements, organization, risks and
  contingencies.
  Describe the conversion approach you will follow to meet the conversion scope and
  objectives.
  Prepare Conversion Process Flows for each target application to which you are converting
  legacy data.
  List the tool and deliverable naming standards to be followed for conversion.
  Identify the key business objects and data translations for data cleanup, as well as data
  normalization and reduction requirements.
  Describe the high-level conversion testing strategy.
Overview of the Project Deliverables
CV010 – Data Conversion Strategy
The essential content of CV010 are as follows
  Outline the conversion project’s acceptance criteria used to measure the successful completion of
  the defined conversion tasks
  Describe the issue tracking system that will track and resolve conversion project issues.
  Define the version control standards for conversion programs and other conversion deliverables.
  Document how conversion project scope changes will be managed.
  Inform the project team of the quality system that will govern this conversion project.
  Define the conversion requirements at the application and business object level.
  Document the specific selection criteria for each business object you are converting.
  Review the Data Conversion Requirements and Strategy with the designated approver and secure
  acceptance.
  Identify any material changes to project scope and associated task estimates with the project
  manager and update the Project Management Plan as appropriate.
Note: The Data Conversion Process should be carefully done to ensure it is as per the
  terms of contract what is agreed upon. Some clients will request for all Historical
  transactions to be loaded into oracle which should be avoided as most of the time
  will be spent only in data migration and try to convince client only for loading
  Open Transactions
Overview of the Project Deliverables
CV060 – Data ConversionTemplates
The essential content of CV060 are as follows
  Document any conversion assumptions that affect the design of the conversion programs.
  Describe the Oracle tables that will be populated during the conversion, and the order in
  which the tables need to be populated.
  Document the processing rules to design in the conversion programs.
  Document the translation rules that need to be designed into the conversion programs.
  Document the filter rules to design in the conversion programs.
  Document the foreign key rules to design in the conversion programs.
  Document the derivation rules to design in the conversion programs.
  Document the logic required for the download or extract program.
  Document the logic required for the interface table creation program.
  Document the logic required for the upload program logic.
  Document the logic required for the translation program logic.
  Document the logic required for the interface/validation program logic.
Overview of the Project Deliverables
CV060 – Data ConversionTemplates
The essential content of CV060 are as follows
  List the programs and any associated extract files created for each business object.
  Secure acceptance that Conversion Program Designs include criteria for compliance with
  Century Date standards.
Note: Please ensure if you have created separate set up for Transaction Type,
  Dummy Payment method to load Open Transactions, etc., the same are end
  dated and not available in LOV after POST GO LIVE. Discuss with client the
  Modus Operandi (Mode of operation) of the data conversion Process and agree
  upon with the client before progressing to actual Data Loading to Production
  Instance and ensure it is as per agreed terms of Contract.
Overview of the Project Deliverables
PM010 – Transition Strategy
The essential content of PM010 are as follows
  Review the proposed system architecture, locations, and resources within locations.
  Determine the migration priority of applications and critical business functions and organizations.
  Derive the resources and tools required in support of migrating business systems, software, and
  hardware.
  Anticipate implementation contingency situations by reviewing similar implementation projects.
  Review the business contingency requirements component of the Business Availability
  Requirements
  Define a Transition Support Strategy.
  Update the schedule to reflect the need-by dates for receiving and installing production hardware
  and software.
  Review the draft deliverable with senior management and seek approval.
  Identify any material changes to project scope and associated task estimates with the project
  manager
Note: The Transition Plan and Cut over Plan will determine what data will be available
  in Oracle and from which date the data will be entered in Oracle. Hence this
  activity requires Proper Planning. Most of the cases the data may not be available
  and client may not be willing to provide in the required Format.
Overview of the Project Deliverables
TE040 – Test Scripts
The essential content of TE040 are as follows
  Review the Business Mapping Test Results and map to test scenarios.
  Review the Link Test Script
  Develop the System Test Specifications
  Develop the Data Profile for the system test.
  Include a Defect Log to be used during testing.
  Develop the System Test Sequences.
  Validate the components of the System Test Script.
  Secure acceptance that system test scripts include criteria for Century Date compliance
  testing.
Note: The Test Scripts are prepared for Three (i) System Integration Testing, (ii)
  User Acceptance Testing, (iii) End User Testing. The detail of the scripts need to
  vary depending on the Test. It is must to get a Sign off from All users who has
  participated and get a Feedback or Create a Issue Log/Defect Log to address
  and close the issues to move forward to Production Set up.
Overview of the Project Deliverables
BR110 – Security Profiles (Roles and Responsibility Matrix)
The essential content of BR110 are as follows
  Identify user roles across all business functions and organizations.
  Identify security requirements for each user role.
  Map user roles onto application security structures.
  Define application module access for each system user role.
  Secure acceptance of the Security Profiles.
  Check the user who Needs Read Only access and set the roles accordingly.
  Ensure the Number of Licenses, Client has purchased for each module and it is within that
  limits. In case of shortfall inform the Client to procure additional licenses before setup.
Note: Generally there is a Standard Excel sheet format in which you maintain the
  Roles of Super user, Key User and End User details are mentioned and this
  sheet is updated on weekly basis so that it reflects the current status. There
  should be a proper mechanism and appropriate approval to grant access to
  particular user of any function.
Overview of the Project Deliverables
User Acceptance Testing (UAT)
UAT covers the following
  Ensure Client specific User Manuals are agreed in the Contract and prepare the same
  Modify the Test Scripts to suit Client Business Process Requirements
  Conduct Workshop to explain the purpose of User Manual and Test scripts and How it is
  used?
  Conduct UAT like a Workshop when all Users are present and they do it independently.
  Some Implementers provide a Viewlet Demo and the user replicates and test the same cycle.
  The Super Users/Key Users will perform the testing with permutation and combination and
  has to come out with issues if any.
  The Issue Log needs to be updated and close the issues Log by providing the required fix.

Note: The UAT serves as the acceptance criteria by the client whether the system
  adequately meets the Business requirement or not. Hence this is a very crucial
  and critical phase in any Oracle Implementation.
Overview of the Project Deliverables
Cutover and Production Migration Plan
Cutover and Production Migration Plan covers the following
  Check the Contract is there a parallel run agreed with legacy systems
  My suggestion is never agree for a Parallel run. The Client will never change the mindset to
  accept the new system and always try to compare Legacy with Oracle Applications.
  Have Clear Cut off date to Move to the new system.
  Plan for Period closure and adjustment entries in old system.
  DO NOT accept data from multiple sources. Always ensure the production data provided needs
  to be sent through one person from client side and all communication is routed through him.
  Ensure the transition have minimal impact to the Business
  Keep the Data received from client and the communication mails to ensure that the data provided
  as final is what is loaded and matched in Oracle. This will help to avoid any discrepancy
Note: The Cutover and Migration is a critical Milestone and ensure to run the
  diagnostic set up scripts for the modules which the client is using and You do not
  miss any set up. Run the necessary Reports and confirm that the Legacy data
  imported perfectly matched in Oracle
Overview of the Project Deliverables
End User Training
End User Training covers the following
  Ensure you have prepared the End user training Manual and Test scripts specific to User Roles
  and Responsibilities
  Conduct End User training according to the Roles and Responsibilities
     Ex: If the AP Invoice User and Payment User are different, train them accordingly based on their
     roles
  Follow Train the Trainer Approach (i.e) The Super User conducts the training and you as an
  implemented only guide them in the training
  Depending on the geography you may have to conduct training in Local Language also like
  Arabic, French and German
  Ensure to get a sign off from the Users who participated in the training.
Note: The End User Training might raise some minor issues which needs to be
  addressed through Set up change or workaround solution. The Biggest
  challenge is user will not put in his concentration to do the testing. You need to
  ensure stakeholders give proper instructions to the concerned people and it is
  completed to meet the objective.
Overview of the Project Deliverables
BR100 – Application Set up
The essential content of BR100 are as follows
  Review the application configuration in the mapping environment.
  Review business mapping decisions and documents.
  Define the application setups intended for production.
  Implement the application setups in the appropriate environments (if necessary).
  Review and confirm configuration and impact of changes.
  Secure acceptance of the Application Setup Documents.
Note: This is the Final Document which you should prepare as per Production
  Instance Set up preferably with screenshots and get a sign off from Client. Any
  modification to Production Set up after this has to be handled through Change
  Request and Proper Approvals should be maintained for the same.
The Super Users/ Key User should Take ownership of the system and manage the
  system independently without much intervention from the Implementer.
Most of the cases the Support period is also managed by Implementer and Super
  Users not taking ownership of control causes failure of ERP Implementation.
References
The above presentation was prepared using following references
  AIM 3.0 Methodologies Documents / Templates and related PDF Documents.
  References from other sites as mentioned like (http://itsafeature.com/, www.oracle.com
  www.pmi.org etc.,)
  Based on my own Project Management Experiences with multiple Projects.

DISCLAIMER:
  The information in this document is the opinion of the author, not of Oracle Corporation and
  PMI. Any content, materials, information or software downloaded or otherwise obtained
  through the use of the site is done at your own discretion and risk. Oracle shall have no
  responsibility for any damage to your computer system or loss of data that results form the
  download of any content, materials, information or software.

  Your comments and feedback on the above are welcome to my E-mail id
                       sivakumar3009@gmail.com
The Pertinent Question is NOT how to do
things right — but how to find the right
things to do, and to concentrate resources
and efforts on them - Peter Drucker


                Thank You

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Oracle aim-project-management-methodology

  • 1. Oracle AIM Methodology Version 3.0 Sivakumar Ganesan B.Sc, ACA, ICWA, PDIM, PMP
  • 2. Disclaimer The information in this document is the opinion of the author, not of Oracle Corporation and PMI. Any content, materials, information or software downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Oracle shall have no responsibility for any damage to your computer system or loss of data that results form the download of any content, materials, information or software.
  • 3. Oracle AIM Methodology Oracle AIM Methodology provides the Project Management methodology to be followed while implementing Oracle E-Business Suite to Customers AIM provides the Basic Outline with which the whole Implementation Process needs to be handled after the Contract to Implement the solution is signed with the Customer This has so many steps, documents and Templates and the Implementing Company can decide on which are the steps, documents and Templates to be used There is No Hard and Fast rule you have to use all the documents mentioned in AIM Methodology
  • 4. Project Management as per PMI Processes/ Initiation Planning Execution Controlling Closing Knowledge Areas Project Integration Mgt Project Scope Mgt Project Time Mgt Project Cost Mgt Project Quality Mgt Project HR Mgt Project Communication Mgt Project Risk Mgt Project Procurement Mgt
  • 5. Standard Oracle AIM Method Processes Phases
  • 6. Oracle Recommended Implementation Activities Definition Operation Analysis Solution Design Build Transition Production PJM Conduct Gather Define Perform Perform Verify Current Business Application System Acceptance Production Business Reqmts Setups Testing Testing Readiness Baseline RD.050 BR.100 TE.110/120 TE.130 PM.070 RD.020 Develop Develop Map Develop High-Level Future Begin Business System Process Process Production Reqmts Test Scripts Design Model PM.080 BR.030 TE.040 BP.070 BP.080 Define & Develop Estimate Unit/Link Appl Test Scripts Extensions TE.020/030 MD.020 Appl Create Perform Extension Appl OK Unit/Link Designs Extension Testing MD.050/060/070 Designs TE.070/080 MD.100/110/120 NO Yes Application and Technical Architecture (TA)
  • 7. Modified Application Business Flow Definition Elaboration Build Transition Production Create and test Project Prepare CRP 2 Prepare Custom Planning Environment Production Extensions Environment Prepare for CRP 2 Prepare CRP 3 Workshop(s) Environment Build Required Assets Conduct CRP 2 Workshop(s) Convert and Prepare for CRP 3 Verify Data Workshop(s) Conduct Business Design Conduct CRP 3 Architecture Extensions Workshop(s) Workshops Verify Production Readiness Prepare Perform Systems Custom Integration Prepare for CRP 1 Test Scripts Test Workshop(s) Conduct CRP 1 Solution Perform User Workshop(s) Review & Acceptance Begin Maintain Sign-Off Test Production System Conduct Conduct Conduct Propose Phase End Phase End Phase End Future Review Review Review Direction 7
  • 8. Standard AIM Project deliverables The Standard AIM Project Deliverables are classified as Core Optional The AIM Methodology is classified as follows Phases – During a Project Phase, Your Project Team will simultaneously be executing tasks from several Processes Processes - A process is a series of tasks that results in one or more critical project deliverables Task - A task is a unit of work that results in the output of a single deliverable Deliverables - Deliverables can have many formats, such as documents, schedules, program code, or test results In Standard AIM Methodology under each phases it is described which are Core and Optional Tasks (Project Deliverables) and it is Implementer Choice to decide what has been agreed in the Implementation Contract with the client as Project Deliverable You can download AIM 3.0 from the following link http://download-east.oracle.com/partners/265498.EXE Now AIM Version 3.1 was released which is NOT Free download and only Oracle Partners has been given with limited access to my knowledge
  • 9. Project deliverables Project Deliverables I have used in my Implementation in sequential order CR010 – Project Management Plan / Project Plan (WM020) OverviewTraining RD010 – Organization Structure RD020 – Business Requirement Gathering RD050 / BR030 – MAP Business Requirements TA040 – Application Architecture Strategy CRP Session I BP080 – Future Business Model BR010 – GAP Analysis CRP Session II MD050 – Functional Design MD070 – Technical Design
  • 10. Project deliverables Project Deliverables I have used in my Implementation in sequential order System Integration Testing CV010 – Data conversion Strategy CV060 – Data ConversionTemplates PM010 – Transition Strategy TE040 – Test Scripts BR110 – Security Profiles (Roles and Responsibility Matrix) User Acceptance Testing (UAT) Cutover and Production Migration Plan End User Training (End User Manual) BR100 – Application Set up You Need to get a Sign off from Client from Each of the above to Protect Yourself that You have Configured the Oracle Application as per Contract and as per Business Requirement of the client. Note: As mentioned above this is NOT 100% fool proof method. I am sharing only my experiences
  • 11. Standard MYTHS about AIM Methodology Many Consultants and Project Managers think it is too vast and NOT fit for practical situations which is NOT true Consultants think it is the responsibility of Project Manager alone to know about the complete AIM Methodology and NOT required at Consultant level Too much of Documents and Template which is NOT required AIM does not provide flexibility to suit various scenarios / industries. Consultants unable to grasp easily the methodology Consultants think only people with PMP knowledge can better understand and execute the AIM methodology in proper manner Consultants feel it is too difficult to understand themselves and making the client to understand Clients are reluctant to read the documents and sign off the Project Deliverables
  • 12. Actual Facts about AIM Methodology AIM like any other Project Management tool advises the Project Managers to take best possible decision and provides only a basic Framework If you have taken PMP exam, the exam will start with ‘We are NOT looking for correct answers. We are concerned with Best Judgement answers based on the facts provided’ – AIM Methodology also is just giving a framework for the implementer and provides a flexibility to choose according to the client’s requirements based on best judgement assessment. It is NOT mandatory to use all Templates. In some of the implementation which are very small, we have submitted only BP080 (Future Business Model) ,TE040 (Test Scripts) and BR100 (Application Set up) AIM provides lot of flexibility and modify the templates to suit your requirement and convince the client. Consultants should go through the AIM documents and understand what is the purpose of each template and which one will best fit to client based on Business and Implementation approach (Big Bang orVanilla). The Contract entered with Client should specifically mention what are the Project Deliverables agreed as part of the Project
  • 13. Discipline to be applied in Project Deliverables 1. Prepare the document in legible manner and easy to understand 2. Ensure the client is able to understand the purpose of documents 3. Follow the documentation principle like Preparer, reviewer with dates and approvers with version controls details in all documents. 4. Place your company logo and client logo in all documents. 5. Try to avoid Word, Excel, PPT attachments to the templates. 6. Collect enough details from client to prepare the process flow. 7. Stick on to the Project schedule to submit the documents on time. 8. Ensure to fill the open and closed issues on all updates if any. 9. Follow the uniformity in using templates across all modules. 10. Use Flow charts tools like VISIO to draw the Process flow . 11. Flow charts should clearly depict the client Business flow. 12. Avoid providing internal intranet URL etc for reference. 13. Follow the Oracle Custom standards while preparing Technical Docs. 14. Documents prepared by one person must be reviewed by another before submitting to Client. 15. Get a sign off from client and as well as from PM on all docs.
  • 14. Overview of the Project Deliverables CR010 – Project Management Plan The essential content of CR010 are as follows • Project Plan (mostly in Microsoft Projects) (WM020) • Scope, Objectives, Approach • Project Task, Deliverables & Milestones • Control and Reporting • Work Management • Project Resources (Men, Hardware, Database management) • Identified Risks & Mitigation Plan • Change Request and Problem Report Log Management • Minutes of Meeting • Acceptance Certificate • Project Team Contact Listing • Key Task and Responsibilities of Implementation Team Note: The Project Plan prepared in MS Projects have certain issues. The Client would like to view the Resource Allocation till end of Project is not feasible. Some Clients would like to have Joint Plan of Client Resource as well as Implementer Team Resource which is not feasible. MS Project can be used more of a Milestone chart, but there are companies in US and Europe region where they use the Plan diligently to control Scope,Time and Cost
  • 15. Overview of the Project Deliverables OverviewTraining The OverviewTraining covers a Birds Eye view of • Basic Modules of ERP • Integration between Modules • Menu, Sub Menu, Function • Responsibilities and Users • Icon Buttons • Concurrent Processes • Accounting • Reports • Workflow Notifications • Database, Forms, Reports • Different Instances • Implementation Approach Note: This training essentially helps to buy-in the confidence of the client that the software will meet the requirements. This Training needs to be conducted at High Level and not at End user level.
  • 16. Overview of the Project Deliverables RD010 – Organization Structure The essential content of RD010 are as follows • Interview organization management to obtain a clear understanding of current and proposed entity structure. • Develop a chart showing the current organization structure. - Organization Legal Entity Structure Chart • Develop a business organization overview and listing. - Business Organization Listing and Overview • Define and chart the Financial Operating environment. - Financial Operating Environment • Define the financial and management reporting environment. - Financial and Management Reporting Environment • Review the Current Financial and Operating Structure with project management and secure approval. • Review the Current Financial and Operating Structure with appropriate organization management and secure acceptance for the deliverable Note: This is the most tough Task like Countries in Middle East where Legal Registration of the Companies details are not provided in detail. You cannot make this structure uniform as the Business Model varies for each and every Business within the same industry.
  • 17. Overview of the Project Deliverables RD020 – Business Requirement Gathering The essential content of RD020 are as follows • Schedule, confirm, and prepare for process definition sessions by business area. • Identify the core business processes (level 1 if you are using Oracle Business Models) and write a summary description of each process. • Conduct interviews using the questionnaires and other sources of information to clarify questions you have identified. • Gather any other current business materials that may enhance team understanding and documenting of current business process requirements. • Identify any issues regarding the current business analysis. • Review the Current Business Baseline with users and business area management. • Secure acceptance of the Current Business Baseline from business area management. • Secure acceptance of the Century Date compliance approach described Note: The AIM Methodology Provides a Questionnaire for every module which you have to modify to suit to your Business You will find a Model Questionnaire for Financials in following URL http://itsafeature.com/sample-operational-analysis-questionnaires/
  • 18. Overview of the Project Deliverables RD020 – Business Requirement Gathering The essential content of RD020 are as follows • The AIM Methodology Provides a Questionnaire for every module which you have to modify to suit to your Business • Some Companies will have Clearly defined Processes and some companies DO NOT know clearly what is the Process followed. • The Consultant needs to be clever enough to question the client and extract the right information • In case if they DO NOT have the Processes, Documenting them is very important • DO NOT use same Questionnaire for all clients as the Business Model will vary from client to client in same industry. • Client will try to include what they expect in the Oracle Applications also in this list – Try to avoid or keep it separate as an expectation from the client • Some Clients expects the same Solution in Oracle also which they current system is offering – DO NOT admit if it is NOT Possible and it is a process of Change Management in the whole implementation.
  • 19. Overview of the Project Deliverables RD050/BR030 – Map Business Requirements The essential content of RD050/BR030 are as follows Assign preliminary research topics to team members and confirm that they complete all research before the first design session begins For each process step, document business requirements and indicate the source of those requirements. Assess initial fit of application functions to business requirements at the elementary business function level. Make references to application documentation or navigation and indicate where known gaps exist Secure acceptance of the Business Requirements Scenarios Review high-level gaps, and the approach to resolve these gaps. Become familiar with Business Requirements Scenarios (RD.050) for the target process in need of mapping Conduct mapping sessions to assess detailed application fit and create or revise alternative to business requirements. Map future business requirements to application features, programs, reports, and other standard modules
  • 20. Overview of the Project Deliverables RD050/BR030 – Map Business Requirements The essential content of RD050/BR030 are as follows Document major requirements Fit issues into a Requirement Essay Perform process research; look for and document alternatives Identify current versus proposed process steps and assess the feasibility of proposed alternatives Document alternatives. Record possible alternative alternatives for application gaps Document major operating and policy decisions Secure acceptance of the Mapped Business Requirements Note:This is the Critical Phase of an Implementation. If the Client Business Processes and the available Oracle Solution alternatives are Not known, then you will face issues in every stage like CRP, UAT and End User Training.
  • 21. Overview of the Project Deliverables TA040 – Application Architecture Strategy The essential content of TA040 are as follows Establish a list of the sets of books needed for the implementation and map their interrelationship Establish a list of inventory organizations needed for the implementation and map their interrelationship Establish a list of human resources business groups and organizations needed for the implementation and map their interrelationship Create the integrated business architecture for the finance, manufacturing, distribution, and human resources functions of the business Map the integrated business architecture to the detailed business functions of finance, manufacturing, distribution and human resources functions Review application functional architecture with business analysts Note: This is the Backbone of an Implementation. You need to Keep this document with an Open issue stating this document is updateable at end of Project in the last page. The reason being, I have seen in many Implementation, the Organization Structure completely changed at the beginning and close of the Project.
  • 22. Overview of the Project Deliverables CRP Session I The Conference Room Piloting Session I covers Basic Understanding and mapping of the Client Business Processes Explain the Flow of Transaction in Sequence Portray the importance of Integration of Modules How the Integrated System helps in Proper Decision making between Procurement, Inventory, Manufacturing, Order Management, Projects, Payroll and Financials Demonstrate the Link of CRM and Link to related Modules if it is in scope. Ensure the Session covers at least 75% of Client Business Processes Maintain an Issue Log to cover up the missed out areas in CRP II Note: If the Client Business Requirement is not covered in the range of 60 to 75 % in this Session, Client will have more suspicion about the Product and as well as the Implementer. Hence Ensure before announcing the CRP session, You have a Good understanding of Client Business, Organization Structure and Reporting Patterns.
  • 23. Overview of the Project Deliverables BP080 – Future Business Model The essential content of BP080 are as follows Review any documented future business requirements. Identify and describe the events to which the business responds. List each process and write a summary description of each, identifying the event to which it responds and its main inputs and outputs. Construct the top level of the hierarchy from information provided by interviews with senior management and Current Business Baseline (RD.020) information Identify the steps that make up each process, their sequence, any conditions that determine alternative execution paths, and the agent responsible for each step; validate that each step maps to an elementary business function Construct process flow diagrams for processes with more than two steps or with conditional steps showing the sequence of process steps and the flows between them. Show conditional steps where appropriate Break down the detailed Future Process Model into a list of the steps carried out by all participants in the process (if your project includes process change)
  • 24. Overview of the Project Deliverables BP080 – Future Business Model The essential content of BP080 are as follows Translate the to-be process design into the functions of the Oracle Application, and determine high-level changes (if your project includes process change) Construct the intermediate and lower levels from application reference material and other required business functions Review the Future Process Model with users and management Secure approval of project and business line management Note: This document will signify the Future Business Model and How Oracle Applications will be mapped to suit Client Requirements. The Flow Model should include the areas where Oracle Functionality is missing for which Custom Extension has to be built. Ex: If your Customer is a Service Oriented Organization and in the Purchasing module, Your client wanted to Capture only inventory tracking and No need for inventory accounting, then the flow diagram should clearly show how expense asset items are tracked in Oracle Applications. No need to show the Normal Inventory Procure to Pay cycle. Document only what is applicable for your client
  • 25. Overview of the Project Deliverables BR010 – GAP Analysis The essential content of BR010 are as follows Identify the major GAP between Client Requirements and Software capability Check the possible workaround solution which will reduce the customization effort Compare and evaluate the costs, benefits, and risks of the alternatives Develop new solutions to determine an optimal set of options for the client Document the proposed changes to the application and other software resulting from the selected alternatives at a high-level Evaluate differences between current process performance and Solution Options (if the project includes process change) Determine differences in operating costs between the current processes and Solution Options (if the project includes process change) Evaluate how practices would change if the Solution Options were implemented Evaluate changes to staff numbers and costs, roles, and skills if the Solution Options were implemented Note: An issue might be identified as GAP due to Lack of Oracle Application Knowledge of the Consultant. So a proper evaluation by an expert is must while identifying the potential GAPS or which can be fixed through a workaround solution.
  • 26. Overview of the Project Deliverables CRP Session II Conference Room Piloting Session (CRP) II Ensure You have full understanding of Client Business and the Solution Demonstrated to the Client Covers all Issues except the one identified in BR010 GAP Document Ensure you have covered all Issues raised in CRP Session I is Addressed Identify any further issues arisen in CRP II and the same needs System level Configuration or an identified GAP which needs to be addressed through Workaround solution or Customization. Prepare PPT Handout and Material for the Business Users to identify and recall what was shown in CRP I and How it is addressed in CRP II Ensure the Client Business Requirement is met 80-90% by standard software and Balance 10% amounts to GAP which needs Customization or Workaround solutions. Note: An issue might be identified as GAP due to Lack of Oracle Application Knowledge of the Consultant. So a proper evaluation by an expert is must while identifying the potential GAPS or which can be fixed through a workaround solution.
  • 27. Overview of the Project Deliverables MD050 – Functional Design The essential content of MD050 are as follows Review Mapped Business Requirements (BR.030). Write the topical essay. Document forms. Document reports Document concurrent programs. Describe the technical approach. Review the high-level design with analysts and key users. Obtain approval for the Application Extensions Functional Design by the requester. Note: Ex: A Standard Functionality does not exist and Workaround solution is not acceptable to Client. DO NOT change the Base Tables of Oracle Applications while preparing Customization / Extensions. Functional Design should be clear, Legible, unambiguous and Purposeful I have implemented Oracle Property Manager for a Client and Client wanted to Manage those properties after Sales also. Client will be collecting Money from all owners in a Building and provide maintenance services. Each Building is a Legal Entity and only one Contract per Building for all Customers. There is NO standard solution / workaround solution in Oracle to have One Contract for multiple Customers. Hence we made a Customization without touching the base tables. The Standard CAM Functionality does not meet Customer requirement.
  • 28. Overview of the Project Deliverables MD070 – Technical Design The essential content of MD070 are as follows Review Application Extensions Functional Design (MD.050). Describe the high-level approach. Define detailed program logic for modules ( forms, reports, and programs). Document integration issues. Integration Issues List installation requirements. Document any additional information that may be helpful during the implementation of the customization. Update Application Extensions Functional Design (MD.050), as needed. Update Database Extensions Design (MD.060), as needed. Note: The Technical Design Document to be in concurrence with what is required in Functional design document and requires thorough testing, in System Integration Testing, User Acceptance Testing before deployed to Production. Minor Issues tend to come up that should not change the total design structure and impairment to standard oracle functionalities
  • 29. Overview of the Project Deliverables System Integration Testing (SIT) SIT covers the following SIT should be conducted after the Customization is Built and tested internally by the Implementer. The SIT should cover User Case with Test Scenarios and Integration of Related Modules. Ensure the Customization does not hamper any of the Standard Functionality The Test cases validate the technical Requirements and Specifications The Test cases verify if the application/System meet the Business & Functional Requirements specified The Test cases may also verify if the System meets the performance standards The SIT Test Script should be made ready before start of the session and Distributed to Users Update the issue Log with identified Bugs Involve Development to Fix the Bugs and get sign off from the Client Note: The SIT involves Technical Development involvement to close any of the Bugs and Enhancements that may arise out of Testing. Getting Sign off is very Important in SIT to move to UAT.
  • 30. Overview of the Project Deliverables CV010 – Data Conversion Strategy The essential content of CV010 are as follows Review existing materials and the Current Process Model and conduct interviews (if needed). Describe the purpose of the Data Conversion Requirements and Strategy Document included and excluded conversion project scope and background information for legacy systems. List the objectives of conversion and critical success factors. Describe the conversion approach, key inputs, resource requirements, organization, risks and contingencies. Describe the conversion approach you will follow to meet the conversion scope and objectives. Prepare Conversion Process Flows for each target application to which you are converting legacy data. List the tool and deliverable naming standards to be followed for conversion. Identify the key business objects and data translations for data cleanup, as well as data normalization and reduction requirements. Describe the high-level conversion testing strategy.
  • 31. Overview of the Project Deliverables CV010 – Data Conversion Strategy The essential content of CV010 are as follows Outline the conversion project’s acceptance criteria used to measure the successful completion of the defined conversion tasks Describe the issue tracking system that will track and resolve conversion project issues. Define the version control standards for conversion programs and other conversion deliverables. Document how conversion project scope changes will be managed. Inform the project team of the quality system that will govern this conversion project. Define the conversion requirements at the application and business object level. Document the specific selection criteria for each business object you are converting. Review the Data Conversion Requirements and Strategy with the designated approver and secure acceptance. Identify any material changes to project scope and associated task estimates with the project manager and update the Project Management Plan as appropriate. Note: The Data Conversion Process should be carefully done to ensure it is as per the terms of contract what is agreed upon. Some clients will request for all Historical transactions to be loaded into oracle which should be avoided as most of the time will be spent only in data migration and try to convince client only for loading Open Transactions
  • 32. Overview of the Project Deliverables CV060 – Data ConversionTemplates The essential content of CV060 are as follows Document any conversion assumptions that affect the design of the conversion programs. Describe the Oracle tables that will be populated during the conversion, and the order in which the tables need to be populated. Document the processing rules to design in the conversion programs. Document the translation rules that need to be designed into the conversion programs. Document the filter rules to design in the conversion programs. Document the foreign key rules to design in the conversion programs. Document the derivation rules to design in the conversion programs. Document the logic required for the download or extract program. Document the logic required for the interface table creation program. Document the logic required for the upload program logic. Document the logic required for the translation program logic. Document the logic required for the interface/validation program logic.
  • 33. Overview of the Project Deliverables CV060 – Data ConversionTemplates The essential content of CV060 are as follows List the programs and any associated extract files created for each business object. Secure acceptance that Conversion Program Designs include criteria for compliance with Century Date standards. Note: Please ensure if you have created separate set up for Transaction Type, Dummy Payment method to load Open Transactions, etc., the same are end dated and not available in LOV after POST GO LIVE. Discuss with client the Modus Operandi (Mode of operation) of the data conversion Process and agree upon with the client before progressing to actual Data Loading to Production Instance and ensure it is as per agreed terms of Contract.
  • 34. Overview of the Project Deliverables PM010 – Transition Strategy The essential content of PM010 are as follows Review the proposed system architecture, locations, and resources within locations. Determine the migration priority of applications and critical business functions and organizations. Derive the resources and tools required in support of migrating business systems, software, and hardware. Anticipate implementation contingency situations by reviewing similar implementation projects. Review the business contingency requirements component of the Business Availability Requirements Define a Transition Support Strategy. Update the schedule to reflect the need-by dates for receiving and installing production hardware and software. Review the draft deliverable with senior management and seek approval. Identify any material changes to project scope and associated task estimates with the project manager Note: The Transition Plan and Cut over Plan will determine what data will be available in Oracle and from which date the data will be entered in Oracle. Hence this activity requires Proper Planning. Most of the cases the data may not be available and client may not be willing to provide in the required Format.
  • 35. Overview of the Project Deliverables TE040 – Test Scripts The essential content of TE040 are as follows Review the Business Mapping Test Results and map to test scenarios. Review the Link Test Script Develop the System Test Specifications Develop the Data Profile for the system test. Include a Defect Log to be used during testing. Develop the System Test Sequences. Validate the components of the System Test Script. Secure acceptance that system test scripts include criteria for Century Date compliance testing. Note: The Test Scripts are prepared for Three (i) System Integration Testing, (ii) User Acceptance Testing, (iii) End User Testing. The detail of the scripts need to vary depending on the Test. It is must to get a Sign off from All users who has participated and get a Feedback or Create a Issue Log/Defect Log to address and close the issues to move forward to Production Set up.
  • 36. Overview of the Project Deliverables BR110 – Security Profiles (Roles and Responsibility Matrix) The essential content of BR110 are as follows Identify user roles across all business functions and organizations. Identify security requirements for each user role. Map user roles onto application security structures. Define application module access for each system user role. Secure acceptance of the Security Profiles. Check the user who Needs Read Only access and set the roles accordingly. Ensure the Number of Licenses, Client has purchased for each module and it is within that limits. In case of shortfall inform the Client to procure additional licenses before setup. Note: Generally there is a Standard Excel sheet format in which you maintain the Roles of Super user, Key User and End User details are mentioned and this sheet is updated on weekly basis so that it reflects the current status. There should be a proper mechanism and appropriate approval to grant access to particular user of any function.
  • 37. Overview of the Project Deliverables User Acceptance Testing (UAT) UAT covers the following Ensure Client specific User Manuals are agreed in the Contract and prepare the same Modify the Test Scripts to suit Client Business Process Requirements Conduct Workshop to explain the purpose of User Manual and Test scripts and How it is used? Conduct UAT like a Workshop when all Users are present and they do it independently. Some Implementers provide a Viewlet Demo and the user replicates and test the same cycle. The Super Users/Key Users will perform the testing with permutation and combination and has to come out with issues if any. The Issue Log needs to be updated and close the issues Log by providing the required fix. Note: The UAT serves as the acceptance criteria by the client whether the system adequately meets the Business requirement or not. Hence this is a very crucial and critical phase in any Oracle Implementation.
  • 38. Overview of the Project Deliverables Cutover and Production Migration Plan Cutover and Production Migration Plan covers the following Check the Contract is there a parallel run agreed with legacy systems My suggestion is never agree for a Parallel run. The Client will never change the mindset to accept the new system and always try to compare Legacy with Oracle Applications. Have Clear Cut off date to Move to the new system. Plan for Period closure and adjustment entries in old system. DO NOT accept data from multiple sources. Always ensure the production data provided needs to be sent through one person from client side and all communication is routed through him. Ensure the transition have minimal impact to the Business Keep the Data received from client and the communication mails to ensure that the data provided as final is what is loaded and matched in Oracle. This will help to avoid any discrepancy Note: The Cutover and Migration is a critical Milestone and ensure to run the diagnostic set up scripts for the modules which the client is using and You do not miss any set up. Run the necessary Reports and confirm that the Legacy data imported perfectly matched in Oracle
  • 39. Overview of the Project Deliverables End User Training End User Training covers the following Ensure you have prepared the End user training Manual and Test scripts specific to User Roles and Responsibilities Conduct End User training according to the Roles and Responsibilities Ex: If the AP Invoice User and Payment User are different, train them accordingly based on their roles Follow Train the Trainer Approach (i.e) The Super User conducts the training and you as an implemented only guide them in the training Depending on the geography you may have to conduct training in Local Language also like Arabic, French and German Ensure to get a sign off from the Users who participated in the training. Note: The End User Training might raise some minor issues which needs to be addressed through Set up change or workaround solution. The Biggest challenge is user will not put in his concentration to do the testing. You need to ensure stakeholders give proper instructions to the concerned people and it is completed to meet the objective.
  • 40. Overview of the Project Deliverables BR100 – Application Set up The essential content of BR100 are as follows Review the application configuration in the mapping environment. Review business mapping decisions and documents. Define the application setups intended for production. Implement the application setups in the appropriate environments (if necessary). Review and confirm configuration and impact of changes. Secure acceptance of the Application Setup Documents. Note: This is the Final Document which you should prepare as per Production Instance Set up preferably with screenshots and get a sign off from Client. Any modification to Production Set up after this has to be handled through Change Request and Proper Approvals should be maintained for the same. The Super Users/ Key User should Take ownership of the system and manage the system independently without much intervention from the Implementer. Most of the cases the Support period is also managed by Implementer and Super Users not taking ownership of control causes failure of ERP Implementation.
  • 41. References The above presentation was prepared using following references AIM 3.0 Methodologies Documents / Templates and related PDF Documents. References from other sites as mentioned like (http://itsafeature.com/, www.oracle.com www.pmi.org etc.,) Based on my own Project Management Experiences with multiple Projects. DISCLAIMER: The information in this document is the opinion of the author, not of Oracle Corporation and PMI. Any content, materials, information or software downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Oracle shall have no responsibility for any damage to your computer system or loss of data that results form the download of any content, materials, information or software. Your comments and feedback on the above are welcome to my E-mail id sivakumar3009@gmail.com
  • 42. The Pertinent Question is NOT how to do things right — but how to find the right things to do, and to concentrate resources and efforts on them - Peter Drucker Thank You