Store Support Operations - Training on MSC Application

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Nag Arvind Gudiseva

Tesco HSC - CDM Training for SSO.

Technology Business

Mobile Stock Control - SSO Training. Nag Arvind Gudiseva

MSC - Introduction ,[object Object],[object Object],[object Object],[object Object]

MSC - Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

MSC – Output Files ,[object Object],[object Object]

MSC – High Level Flow Diagram PDA RS6K SI MSC IL SR CR TB Counts, Transfer, Wastage Mapping GAP Scan Location (Space, Range & Display) Mainframe Mainframe PDCU Decommissioned Stores KL GR GAP Scan Mobile Stock Control – High Level Flow Diagram

MSC – Timelines & Schedules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Note: All times are UK times.

MSC – Environments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

MSC – Servers List 172.21.110.72 PVUKMSCIIS101 172.21.110.71 PVUKMSCIIS100 MSC Pilot - Web Servers 172.21.110.78 PVUKMSCIIS08 172.21.110.77 PVUKMSCIIS07 172.21.110.76 PVUKMSCIIS06 172.21.110.75 PVUKMSCIIS05 172.21.110.74 PVUKMSCIIS04 172.21.110.73 PVUKMSCIIS03 MSC Production – Web Servers

MSC – Servers List (Contd.) MSC Pilot - Database Server MSC Pilot - Services Server 172.21.110.100 PVUKMSCDB100 172.21.110.101 PVUKMSCDB03 MSC Production - Database Server 172.21.110.79 PVUKMSCSVC100 172.21.110.83 PVUKMSCSVC04 172.21.110.82 PVUKMSCSVC03 172.21.110.81 PVUKMSCSVC02 172.21.110.80 PVUKMSCSVC01 MSC Production - Services Servers

Portal Alerts Website: http://ukblrnsm03/portal/portallogin.html Login Screen

Portal Alerts (Contd.) Portal Explorer Screen

Portal Alerts (Contd.) Drill down Screen

Portal Alerts (Contd.) Logical Volumes Screen

Portal Alerts (Contd.) Memory Health Screen

Portal Alerts (Contd.) ,[object Object],[object Object]

Retail New Tech Support Tool Website: http://172.21.148.139/RetailNewTechSupportTool/Login.aspx Login Page

Retail N T Support Tool (Contd.) Menu Page

Retail N T Support Tool (Contd.) Submissions Page

Retail N T Support Tool (Contd.) Submissions Detail

Retail N T Support Tool (Contd.) Submissions Detail - Wastage

Retail N T Support Tool (Contd.) Wastage Page

Retail N T Support Tool (Contd.) SRDCU File Contents Page

Retail N T Support Tool (Contd.) SRDCU File Contents Page (Contd.)

Retail N T Support Tool (Contd.) Counts Page – Paired & Committed

Retail N T Support Tool (Contd.) Counts Page – Unpaired

Problem Determination on PDA Pocket Controller Crest

Problem Determination on PDA (Contd.) Shadowing PDA’s

Problem Determination on PDA (Contd.) Crest Store Details

Problem Determination on PDA (Contd.) Crest PDA Lookup

Problem Determination on PDA (Contd.) PDA – Health Checks

Problem Determination on PDA (Contd.) PDA – Health Checks (Contd.) ,[object Object],[object Object]

Contacts & Escallations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Question & Answers Courtesy: http://www.8daysaweek.co.uk/img/questionmark.jpg

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Store Support Operations - Training on MSC Application

1. Mobile Stock Control - SSO Training. Nag Arvind Gudiseva

5. MSC – High Level Flow Diagram PDA RS6K SI MSC IL SR CR TB Counts, Transfer, Wastage Mapping GAP Scan Location (Space, Range & Display) Mainframe Mainframe PDCU Decommissioned Stores KL GR GAP Scan Mobile Stock Control – High Level Flow Diagram

8. MSC – Servers List 172.21.110.72 PVUKMSCIIS101 172.21.110.71 PVUKMSCIIS100 MSC Pilot - Web Servers 172.21.110.78 PVUKMSCIIS08 172.21.110.77 PVUKMSCIIS07 172.21.110.76 PVUKMSCIIS06 172.21.110.75 PVUKMSCIIS05 172.21.110.74 PVUKMSCIIS04 172.21.110.73 PVUKMSCIIS03 MSC Production – Web Servers

9. MSC – Servers List (Contd.) MSC Pilot - Database Server MSC Pilot - Services Server 172.21.110.100 PVUKMSCDB100 172.21.110.101 PVUKMSCDB03 MSC Production - Database Server 172.21.110.79 PVUKMSCSVC100 172.21.110.83 PVUKMSCSVC04 172.21.110.82 PVUKMSCSVC03 172.21.110.81 PVUKMSCSVC02 172.21.110.80 PVUKMSCSVC01 MSC Production - Services Servers

10. Portal Alerts Website: http://ukblrnsm03/portal/portallogin.html Login Screen

11. Portal Alerts (Contd.) Summary Screen

12. Portal Alerts (Contd.) Portal Explorer Screen

13. Portal Alerts (Contd.) Drill down Screen

14. Portal Alerts (Contd.) Logical Volumes Screen

15. Portal Alerts (Contd.) Memory Screen

16. Portal Alerts (Contd.) Memory Health Screen

17.

18. Retail New Tech Support Tool Website: http://172.21.148.139/RetailNewTechSupportTool/Login.aspx Login Page

19. Retail N T Support Tool (Contd.) Menu Page

20. Retail N T Support Tool (Contd.) Submissions Page

21. Retail N T Support Tool (Contd.) Submissions Detail

22. Retail N T Support Tool (Contd.) Submissions Detail - Wastage

23. Retail N T Support Tool (Contd.) Wastage Page

24. Retail N T Support Tool (Contd.) SRDCU File Contents Page

25. Retail N T Support Tool (Contd.) SRDCU File Contents Page (Contd.)

26. Retail N T Support Tool (Contd.) Counts Page – Paired & Committed

27. Retail N T Support Tool (Contd.) Counts Page – Unpaired

28. Problem Determination on PDA Pocket Controller Crest

29. Problem Determination on PDA (Contd.) Shadowing PDA’s

30. Problem Determination on PDA (Contd.) Crest Store Details

31. Problem Determination on PDA (Contd.) Crest PDA Lookup

32. Problem Determination on PDA (Contd.) PDA – Health Checks

33.

34.

35. Question & Answers Courtesy: http://www.8daysaweek.co.uk/img/questionmark.jpg

36. Thank You!

Store Support Operations - Training on MSC Application

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Store Support Operations - Training on MSC Application