This document provides information about mentoring and coaching within Toastmasters clubs. It defines mentors as role models who help mentees learn new skills through feedback and guidance. Good mentors are trustworthy, supportive communicators. Mentoring benefits mentees by helping them improve speaking skills, mentors by allowing them to help others, and clubs through increased membership and satisfaction. Coaches are experienced outsiders who help struggling clubs rebuild by observing issues and generating solutions. Coaching opportunities allow individuals to develop leadership and facilitation skills. The document outlines the coaching process and resources available to assist clubs in meeting goals.