![MyMetrics: Using expectation and experience to inspire service innovation and improvement ,[object Object],MyMetrics at Hyper Island Hello! Please upload your presentation to slideshare.com and tag it with ‘hyperislandservicedesign’ (and anything else you think is appropriate.) - We’ll then be able to comment on the content, and discuss the successes and failures online! Thanks!](https://image.slidesharecdn.com/group-5-vasamuseet3661/85/group-5-vasamuseet-1-320.jpg)
![Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MyMetrics at Hyper Island Team members Jessica Fanny Stina Rasmus](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Group 5 Vasamuseet
- 5. 2. Research MyMetrics at Hyper Island
- 6. 3. Entertainment & Desirebility MyMetrics at Hyper Island Bluescreen What we expected to happen: In general to find the atmosphere uninspiring. No interactive experiences. A bit exciting. What actually happened: We were convinced in the entrance that our expectations were going to be fulfilled. Inside the museum we were disappointed that no new interactive solutions were found and also that the existing technique being used is so antique. Examples: Old movies and “multimediacentre”
- 7. 4. Educational MyMetrics at Hyper Island What we expected to happen: School classes, tourists. Swedish culture and educating flashbacks. A lot of information/knowledge. What actually happened: No school classes. Lots of tourists. Information and knowledge were given in many languages and thru different media channels. Examples: Movie with english subtitles. Signs with information in eight different languages. Guided tours in many languages. A computer game were you learn how to load your ship.
- 9. 6. Enviroment MyMetrics at Hyper Island What we expected to happen: Cold or warm. Odd smells. Silence. Non interactive and boring. What actually happened: Appealing atmosphere. Well planed lightning. No obvious direction pointed out on where to go. Examples: Warm lightening.