2. Dear Valued Customer
We recognize the importance of customer satisfaction and promptly
resolving issues brought to our attention.
The following “quick reference guide” has been compiled to provide
customers with answers to their most frequently asked questions and to assist
with resolving the concerns that may arise from time to time.
Please review this document at your earliest convenience and share the
information with your Purchasing and Receiving Department personnel. We
also invite you to contact your NTC Customer Service Representative or Sales
Representative with any questions regarding the information contained in
this guide.
Thank you in advance, for your continued support and cooperation as we
strive to improve our processes and provide you with exceptional customer
satisfaction.
Sincerely,
Craig Erdman
OS&D Manager
Debbie Gross
Claims/OS&D Cust Service

3. TABLE OF CONTENTS
SUBJECT PAGE
Contact List 4
Over, Short & Damage (O.S.&D.) 5-6
FAQ 7
Glossary 8-9

4. NEBRASKA TRANSPORT COMPANY
CONTACT LIST
TERMINALS
(Contact your closest terminal)
Alliance, NE (308) 762-7000
Chicago, IL (630) 752-9470
Denver, CO (303) 295-0667
Des Moines, IA (515) 266-3727
Grand Island, NE (308) 382-8425
Kansas City, KS (913) 281-9991
Lincoln, NE (402) 474-6770
Minneapolis, MN (605) 413-3626
North Platte, NE (308) 534-7410
Omaha, NE (402) 331-8116
Rapid City, SD (605) 923-6499
Scottsbluff, NE (308) 635-1214
Sidney, NE (308) 254- 7133
Sioux Falls, SD (605) 543-6046
St Louis, MO (314) 383-0568
Corporate- Scottsbluff, NE
Office (800) 347-6331 Fax (308) 635-2851
OS&D / Claims Dept
Craig Erdman
OS&D Manager Ext. 171
craig.erdman@nebt.com
Debbie Gross
Claims/OS&D Customer Service Ext. 174
debbieg@nebt.com

5. CONCEALED SHORTAGE OR DAMAGE
In the case of a concealed damage and/or shortage, O. S. & D., must be made aware of the situation
immediately in order to launch an investigation. Therefore it is important that the receiver contact
Nebraska Transport Company (N.T.C.) O.S. & D. Department as soon as possible.
If your business has received a package and upon opening the package notice that the item(s) are
missing or damaged, the carton and packaging should be retained and the N.T.C. Customer
Service / O.S. & D. Department should be informed immediately.
Please do not alter or destroy the package or its contents until N.T.C. has provided a release. Based
on freight rules, N.T.C. must be given an opportunity to inspect the packaging and product in order
to asses its liability. If the original packaging in not kept, N.T.C. is within its legal right to decline
the claim.
Concealed damages must be reported to the carrier within 15 days of shipment delivery. However,
reporting the discrepancy to N.T.C. within this time frame only serves to start the inspection
process to determine liability.
REPORTING CONCEALED SHORTAGES OR DAMAGES
• When calling it is important to have the following information available:
o The tracking number (or PRO number) on the shipment or on your freight bill in the
upper right hand corner.
o The Purchase Order number or Bill of Lading number. Sometimes found on the
packing slip.
o The items missing or damaged.
• Keep the original carton and packaging, as N.T.C. will want to inspect the carton. If the
carton(s) is not kept, N.T.C. will not assume liability, and is within our legal right not to do
so.

6. PROPER RECEIVING PROCEDURES
Claims may sometimes be denied due to errors made in the receiving process. We ask that you be
aware of and review the following and if they are not already a part of your receiving process, they
are added in an effort to reduce the risk of claim denial:
• Delivery receipts should not be signed until after the shipment has been inspected for
apparent damage and/or shortage.
o This process should not take more than a minute and only involves physically
scanning the delivery for obvious damage to cartons, torn stretch-wrap, crushing,
etc.
o Signing Subject to Count or Subject to Inspection is NOT an accepted industry
practice, does not legally bind the carrier and can rarely be used to substantiate a
claim.
• Damages such as puncture marks, crushing, open seams, torn wrap, fork lift damage, etc.
should be noted on the delivery receipt; photographs should be taken when possible.
o Shipments reported to be damaged should be kept intact; please do not alter or
destroy the package or its contents until N.T.C. has provided a release. Based on
freight rules, the carrier must be given an opportunity to inspect the packaging and
product in order to assess its liability. If the original packaging is not kept, N.T.C. is
within its legal right to decline the claim.

7. FREQUENTLY ASKED QUESTIONS
1. What is the responsibility of the customer when receiving freight from a carrier?
At the time the freight is delivered (prior to the driver leaving), the receiver is responsible
for verifying the quantity received matches what is shown on the delivery receipt. All items
should be counted, and reviewed for visible damage and shortage. If there is damage,
shortage, or overage, the discrepancy must be noted on the delivery receipt. If the
discrepant items are not noted, documentation will support only a clear delivery and the
cost of replacing the item(s) will be assessed on the receiver.
2. What do I do if I suspect that a portion or all of my shipment is damaged?
The customer has the right to refuse the shipment or a portion of the shipment if there is
visible damage and is deemed to have no value. In other words, there is no value in
repairing or mitigating efforts. If the shipment or a portion of the shipment is refused, the
customer should note on the delivery receipt “REFUSED DUE TO DAMAGE”. The
number of cartons damaged should also be noted. The carrier will then call the shipper for
disposition. The customer should call their assigned N.T.C. Customer Service Rep. or
Team to report the damage. It is the duty of the consignee and the shipper to mitigate
claims.
3. Damage vs. Defective?
It is very important to distinguish the difference between damaged or defective product in
order to determine the root cause and take corrective action. For example, if a customer
receives a padlock and the lock fails to engage, it would be considered “defective” and
liability falls on the Shipper. If, however, a customer receives a box of padlocks and that
shows signs of mis-handling such as dents, wet boxes, etc. it is considered “damaged”, and
a claim would be filed against the carrier. Please note: The carrier may need to inspect
such items so unless the shipment has been refused the damaged product and packaging
should be kept by the customer pending investigation. (See section on “Receiving
Procedures”)
4. While opening up the cartons, I discovered damage, but I have already signed the
delivery receipt “clear” and the carrier has left; what course of action do I take?
While any visible damage should be noted at the time of delivery, it is understandable that
at times concealed damages may occur. By law, concealed damages are to be reported to
the carrier within 5 days after the shipment delivered. Keep in mind, however, this process
only serves to initiate the inspection process to determine liability- it does not warrant the
immediate filing of a carrier claim. Therefore, it is critical that concealed damages be
reported to N.T.C. O.S.&D. Department promptly. Remember to retain the original
packaging in case the carrier wishes to perform an inspection (see section on Concealed
Shortages & Damages).

8. GLOSSARY
BILL OF LADING Legal document used to detail the origin, destination and
contents of shipment (description, weight, pieces, etc.), and
to declare the responsible party and payer of freight
charges.
CARRIER CODE A four digit code that signifies the carrier that most likely
will, or has already handled a particular shipment.
CLAIM Process entered into with a carrier to recoup funds for lost
or damaged product.
COLLECT Carrier will bill the receiving party for the freight charges.
(This does not mean that the carrier will collect cash at the
point of delivery; customers preferred carrier is used with
collect terms).
CONSIGNEE Party to whom the shipment is addressed.
DELIVERY RECEIPT Document providing delivery to a given location, showing
delivery date, signature and pieces delivered.
F.O.B. DESTINATION Shipper’s preferred terms. Freight on board at destination.
Consignee does not take responsibility for shipment until it
is delivered to the destination.
F.O.B. ORIGIN Freight on board at origin. Consignee takes responsibility
for the shipment at the point of shipment (these terms are
rarely used).
L.T.L. Less than truckload. Shipments too large to ship small
parcel but not big enough to fill an entire trailer.
OVERAGE A delivery where the receiver notes receipt of more cartons
than showing on shipping documents.
P.O.D. Proof of delivery.

9. PREPAID Shipper’s preferred terms. Carrier will bill the shipper for
freight charges.
PREPAY & ADD Carrier will bill the shipper for freight charges and the
shipper will, in turn, bill the receiver.
PRO NUMBER Invoice or tracking number associated with an L.T.L. or
truckload shipment, also used for tracing. Truckload
shipments are sometimes referenced with a “trip” or “load”
number.
RECONSIGNMENT To change the consignee’s delivery address on a shipment
while it is in route to a customer (re-consignments must be
authorized by the shipper or shipper’s transportation
company).
SHORTAGE A delivery where the receiver notes receipt of fewer
cartons than showing on shipping documents.
TERMINAL A carrier’s facility where shipments are processed.
Transportation will commonly refer to the “delivering
terminal” which is a particular facility responsible for final
delivery to our customer.
TRACE The process used to determine the status of a shipment in
route to our customer.
TRACKING NUMBER Number associated with small parcel or air shipment, also
used for tracing.
TRANSIT TIME The (standard) amount of time it takes for a carrier to
deliver product to a given point. Transit time does not
include the day of shipment, weekends or holidays. If a
shipment is tendered to the carrier too late in the day, the
actual date of shipment may be the next business day.
TRUCKLOAD Generally used to describe large volume shipments
consuming more than 24 feet of an L.T.L. carrier’s trailer
or 16,000 + pounds.

10.  NTC’s Tariff is our guide to our business practices and
regulations that we employ in our regular day to day
operations and special circumstances.
 One of the specific topics in the tariff is the addressing of
Released V alue and L iability L imitations.
 Let’s dig down a bit for specifics on Released V alue and
Liability Limitations.
 Carmack A mendment-
 Governs motor carriers, freight forwarders and RR’s.

11.  Carmack A mendment (cont)
 I.C.C. Termination A ct of 1995 enacted- divided Carmack
into 2 parts.
 49 U.S .C. 14706 – motor carriers and freight forwarders
 49 U.S .C. 11706 – railroads
 Carmack’s original purposes:
 A dopt a uniform standard of liability for interstate surface
transportation as stated in A dams Express Co. v. Croninger,
226 U.S . 491 (1932)

12.  A dams Express v. Croninger (cont)
 Carmack was amended by the First Cummins A mendment
which stated, a carrier must issue a bill of lading or receipt
and be liable for loss, damage or injury to such property.
 Codify the common law liability of common carriers liable for
“ actual loss” of goods sustained while in their possession.
 Created joint and several liability for originating and delivering
carriers, thus ending the inconvience of shippers bringing
actions against multiple connecting carriers.

13.  Carmack’s orig. purposes (cont)
 Require the issuance of a uniform contract of carriage and
apply its terms regardless if one was issued by the carrier to
the shipper.
 Put and end to the conflict in state courts over the extent of
originating carrier liability.
 Prohibit limitations of liability unless approved by the
Interstate Commerce Commission prior to their publication.

14.  Carmack’s orig. purposes (cont)
 Provide uniform time limits for the filing of claims and
lawsuits.
 Prescribe the place where carriers may be sued (venue)
 A pply the laws governing water carriers when the loss
occurred while in the water carrier’s possession.
 A pply these liability provisions to re-consigned shipments

15.  Carmack’s orig. purposes (cont)
 Exclude switching carriers from these provisions
 Provide for the use of freight forwarder bills of lading and
delivery receipts by motor carriers when delivering goods
for freight forwarders.
 Enable the originating or delivering carrier that was
required to pay for a loss; to be indemnified by the
connecting carrier over whose line the loss occurred.

16.  Released rates-
 A lthough the Carmack A mendment requires railroads to assume
liability for the full value of goods transported, railroads may limit their
liability by providing a released rate or more clearly stated, a rate under
which the goods are released at a “ value established by a written
declaration of the shipper or by a written agreement between the shipper
and the carrier.”
 This critical provision was interpreted by the United S tates
S upreme Court in A dams Express v. Croninger, to mean that
a carrier could under the Carmack A mendment-

17.  Released rates (cont)-
 ……by a fair, open, just and reasonable agreement limit the
amount recoverable by a shipper in cases of loss or damage
to an agreed value made for the purpose of obtaining the
lower of two or more rates or charges proportioned to the
amount of risk…….

18.  When the I.C.C. Termination A ct was enacted in 1995- this
divided Carmack A mendment into 2 parts. One governing
R.R.’s and one for motor carriers and freight forwarders.
 B oth modes must have a bill of lading or receipt for liability and
actual damages.
 No uniform limit of liability for motor carriers in Carmack.
 No B / issued- no reference to a carrier’s tarriff. Carrier will be
L
held to FUL L V A L UE LIA B ILITY !

19.  Carmack A mendment allows 5 ways to get out of a claim.
A ct of God

Public Enemy

A uthority of L aw

A ct or default of shipper or owner

Inherent V ise

 Courts have held a carrier is bound by provisions in
Carmack

20.  S ince the previous 5 are sometimes very difficult to prove,
carriers rely on 49 U.S .C. sub section 10730 of Carmack
 49 U.S .C. sub section 10730- requires the shipper’s written
agreement to a carrier’s offer to reduce its rate in return for
the shipper’s declaration of a lower value on a shipment

21.  What Released V alue means to me?
 NTC’s tariff and bills of lading explicitly address released
value and liability limitations.
 First lets take a look at the NTC bill of lading.
 B asics first- what is a bill of lading and what does it do?
 “ The bill of lading is the basic transportation contract
between the shipper-consignor and the carrier; its terms and
conditions bind the shipper and all connecting carriers” .
S outhern Pacific Transportation Co v. Commercial M etals Co., 456 U.S .
102 (1982)

22.  B ill of lading (cont)
 “ A dditionally, bills of lading are a necessary element of
proving a claimant’s prima facie case in a court action”
Consolidated Rail Corp v. Uhlmann Co., 1988 F ed. Car. Cas. &
Refrigerated Transport Co. Inc v. Hernando Packing Co 1976
 Liability Limitations on NTC’s bill of lading-
 There is a liability limitation on our bill of lading and it is up
to the shipper to make sure that they understand what he is
covered for.

23. Released Value and Liability Limitations Bill of Lading Date: 1/08/09
Subject to B/L Terms
Load Number: ______________
Toll Free: 800-347-6331
P.O. Number: ______________
NEBT Routing:
http://www.nebt.com
Quote #:
Shipper Consignee
Freight Charges Terms Mail Freight Bill To
Collect
Prepaid Third Party
Name
Unmarked bills of lading will be billed as PREPAID by the shipper
Street
Changes in terms to collect will not be accepted after freight has been delivered
City/State/ZIP
□ □
Section 7 signed? Yes No
Phone
Section 7 signature will not be accepted on a prepaid or third party bill.
Account #
C.O.D. Amount: _____________
□ □ Remit C.O.D. to (if other than shipper)
Consignee Check OK? Yes No
□ □ ____________________________________________________________
C.O.D Fee Prepaid Collect
____________________________________________________________
Pro Number ______________________ ____________________________________________________________
(Address C.O.D. should be mailed to)
Attach Pro Sticker Here
NO of HM Description of Articles, Special marks and Exceptions Weight Class
Pkgs X List Hazardous Materials First
The agreed or declared value of the property is hereby specifically stated by the shipper to be not exceeding $____________ per pound. If the value is not here stated,
carrier’s liability shall not exceed $7.50 per pound per piece or the actual value at cost, whichever is less.
Special Instructions: _______________________________________________________________________________________________________ ____________________
___________________________________________________________________________________________________________________________________________
This is to certify that the above-named materials are properly classified, described, packaged, marked and labeled and are in proper condition for transportation according to
the applicable regulations of the Department of Transportation.
Shipper Carrier Signature
Signature _______________________________ & Driver No. ___________________________________________ Date
Driver Signature only acknowledges receipt of goods
Quantity ___________________________
Received, subject to the classifications and tariffs in effect on the date of the issue of this Original Bill of Lading, the property described above, in apparent good order,
except as noted (contents and condition of packages unknown), marked, consigned, and destined as indicated above, which said carrier (the word carrier being understood
throughout this contract as meaning any person or corporation in possession of the property under the contract) agrees to carry to its usual place of delivery at said
destination, if on its route, otherwise to deliver to another carrier on the route to said destination. It is mutually agreed, as to each carrier of all or any of said property over
all or any portion of said route to destination, and as to each party at the time interested in all or any of said property, that every service to be performed hereunder shall be
subject to all terms and conditions of the Uniform Domestic Straight Bill of Lading set forth in the National Motor Freight Classification and/or carrier’s tariff(s). Carrier’s
tariff(s) are on file at the carrier’s place of business.

24. Released Value and Liability Limitations
The agreed or declared value of the property is hereby specifically stated by the shipper to be not exceeding $____________ per pound. If the value is not
here stated, carrier’s liability shall not exceed $7.50 per pound per piece or the actual value at cost, whichever is less.
Special Instructions:
_________________________________________________________________________________ __________________________________________
___________________________________________________________________________________________________________________________
________________
This is to certify that the above-named materials are properly classified, described, packaged, marked and labeled and are in proper condition for
transportation according to the applicable regulations of the Department of Transportation.
Shipper Carrier Signature
Signature _______________________________ & Driver No. ___________________________________________ Date
Driver Signature only acknowledges receipt of goods

25.  B ill of lading (cont)
 Each of our bills of lading cap our liability at $7.50 per pound
per piece.
 This is why it is important to have every shipment we originate to
be on an NTC bill.
 The actual hard copy of our bill of lading also states,
“ ……..$7.50 per pound per piece, the actual value or
NMFC release value, whichever is less.”
 NM FC has specific items that have specific release values
which are either higher or lower than our bill of lading.

26.  F.A .K. Pricing
 Certain shippers have negotiated F.A .K. pricing. NTC’s
tariff addresses those liabilities as well.
 When negotiating a F.A .K. pricing contract-
PL EA S E A DDRES S THE L IM ITE D
L IA B IL ITY THA T NTC WIL L
HA V E ON THE S E S HIPM E NTS !!!!

27. 1. Freight All Kinds (FAK) Pricing
Carrier’s liability for loss or damage to any article(s) or part(s) thereof for which the charges are determined by class
exception ratings or freight of all kinds (FAK) class exceptions is limited to the (1) actual invoice value of the article(s) lost,
damaged or destroyed; (2) limited liability provisions of the bill of Lading; or (3) applicable limited liability provisions of the
NMFC (note 1); whichever is less, subject to the maximums by exception class as shown below, unless a higher value is
declared and additional charges are paid.
*Maximum Liability
Class Exception
Per Hundredweight
50 $1.00
55 $2.00
60 $2.50
65 $4.00
70 $6.50
77.5 $7.00
85 & up $7.50
* Maximum liability per pound per individual lost or damaged piece within the shipment.
(1) When a number of individual pieces have been unitized, strapped or otherwise fastened together, boxed, packaged or
contained on pallets or skids, or have been over packed in additional complying package, Carrier’s liability will be determined
by separately multiplying the lowest level of liability for the commodity being shipped times the weight of the total number of
individual pieces lost or damaged and not on the basis of the weight of the total number of pieces.

28.  We have paid several claims to shippers for full
replacement on items damaged in a F.A .K. pricing contract.
 If we address what we are liable for when we sit down with
the shipper, there should be no worries when it comes to
filing a claim.
 Here are some examples of contracts that we have with
shippers that are F.A .K. pricing.

29. Draft MAR 8 2005
In this tariff the class
NEBT 600 NEBRASKA TRANSPORT CO., INC. Section 2
Discount and Rate Application
is addressed under
Account No.(s) Applicable on all qualified shipments as outlined in item 150, except as noted, where pickup or
delivery service is provided in accordance with the provisions as shown in that item.
159112 182538
172309 163568
160253 203091 For: S P RICHARDS CO KANSAS CITY, MO MARYLAND HEIGHTS, MO
item 10. “ A F.A .K .
163555 AT: NTC DIRECT SERVICE POINTS DENVER, CO ELK GROVE VILLAGE, IL
Between Direct NTC origin points and :
class 50 will be
Points in The States Of:
Colorado Tennessee zips: 38003, 38007-18, 38024, 38053, 38059
North Dakota
applied on all items
Illinois 38101-99, 38257, 38261
Oklahoma
Iowa Mississippi zips: 38637, 38641, 38651, 38654, 38671,
South Dakota
Kansas 38680
Wisconsin
classed in the NM FC
Minnesota Kentucky zips: 42001-99
Wyoming
Arkansas zips: 72301, 72315
Missouri Canada
Nebraska Except
on outbound
New Mexico Nunavut
The provisions published herein will, if effective, not result in an effect on the quality of the human environment or energy consumption
shipments and on
Issued: Effective:
JANUARY 17, 2006 JANUARY 17, 2006
Issued By: Brent Holliday, President PO Box 1646 Scottsbluff, NE 69363-1646 Phone: (308) 635-1214
inbound shipments
Notes and Exceptions
1 Kansas City, Maryland Heights, Denver: 79.00% discount will be applied to freight charges, exclusive of accessory service
charges subject to a floor minimum charge of $46.00 at direct service points and $75.00 at interline points. The minimum charge
from direct service
to all points in Illinois, Indiana and Wisconsin will be $65.00.
2 Elk Grove Village: 79.00% discount will be applied to freight charges, exclusive of accessory service charges subject to a floor
minimum charge of $65.00 at direct service points and $65.00 at interline points.
3 Unless otherwise specified below minimum charges are subject to annual change at the time of the annual general rate increase.
points.” S o under our
Minimum charges are as published in item 150 of this tariff.
A 60% discount will apply to provinces of Canada except Nunavut. Minimum charges applicable in Canada are:
Nova Scotia, New Brunswick, Newfoundland, Prince Edward Island: $135.00
tariff we should be
Ontario, Quebec, Manitoba, Saskatchewan, Alberta: $120.00
British Columbia: $135.00 Yukon, Northwest Territory: $150.00
A $15.00 border crossing security charge will apply on all shipments to Canada.
4 The discount percentage will apply on outbound prepaid and collect shipments, inbound collect from NTC direct points and on
liable for $1.00/ cwt
shipments where freight charges are billed to a third party or to the party shown above for whom this tariff is published. When the
consignee or the third party paying the freight charges also has published pricing provisions those provisions shall apply.
5 Rates to be applied will be as published in NEBT 500 series tariff and subsequent re-issues or supplements thereof.
(hundredweight).
Rates to Canada will be taken from the NEBT 500 series tariff in effect on the day of shipment.
6 The discount will also apply on C.O.D. shipments.
Shipments will be subject to fuel surcharges, when effective, as published in NEBT 125 Rules Tariff Supplement 1.
7
8 In the event that SHIPPER, at its sole discretion, acquires, employs or uses the services of a third party logistics, freight bill
auditing or freight payment company to audit or pay for services performed on behalf of SHIPPER by CARRIER and such
third party logistics, freight bill auditing or freight payment company fails to pay, becomes insolvent or seeks any manner of
bankruptcy protection, the SHIPPER will remain legally responsible to CARRIER for payment of all charges or balance due
payments due to CARRIER for services rendered and billed meeting the criteria of this tariff.
9 This agreement supercedes, on the effective date shown, any previous agreement.
10 An FAK class 50 will be applied on all items classed in the NMFC on outbound shipments and on inbound shipments from direct
service points.
S P RICHARDS CO
Company Name
SW/KCY Cancels page dated: NEW

30. Draft MAR 8 2005
In this tariff the class is
NEBT 600 NEBRASKA TRANSPORT CO., INC. Section 2
Discount and Rate Application
addressed under item 8.
Account No.(s) Applicable on all qualified shipments as outlined in item 150, except as noted, where pickup or
169018 delivery service is provided in accordance with the provisions as shown in that item.
“ F.A .K . 55 (50-550) for
For: WARREN DISTRIBUTION
AT: 2849 RIVER ROAD, COUNCIL BLUFFS, IA 51501
all freight.” S o under our
Between Direct NTC origin points and :
Points in The States Of:
tariff we should be liable
Colorado Tennessee zips: 38003, 38007-18, 38024, 38053, 38059
North Dakota
Illinois 38101-99, 38257, 38261
Oklahoma
for $2.00/ cwt
Iowa Mississippi zips: 38637, 38641, 38651, 38654, 38671,
South Dakota
Kansas 38680
Wisconsin
Minnesota Kentucky zips: 42001-99
Wyoming
(hundredweight).
Arkansas zips: 72301, 72315
Missouri Canada
Nebraska Except
New Mexico Nunavut
This is why it is so
The provisions published herein will, if effective, not result in an effect on the quality of the human environment or energy consumption
Issued: NOVEMBER 15, 2005 Effective: NOVEMBER 15, 2005
important that we have to
Issued By: Brent Holliday, President PO Box 1646 Scottsbluff, NE 69363-1646 Phone: (308) 635-1214
Notes and Exceptions
1 A 78% discount will be applied to freight charges, exclusive of accessory service charges subject to a floor minimum charge of
address our liability
$55.00 at direct service points and $55.00 at interline points. The minimum charge to all points in Illinois, Indiana and Wisconsin
will be$55.00. Unless otherwise specified below minimum charges are subject to annual change at the time of the annual general
rate increase. Minimum charges are as published in item 150 of this tariff.
limitations with our
A 60% discount will apply to provinces of Canada except Nunavut. Minimum charges applicable in Canada are:
Nova Scotia, New Brunswick, Newfoundland, Prince Edward Island: $135.00
Ontario, Quebec, Manitoba, Saskatchewan, Alberta: $120.00
British Columbia: $135.00 Yukon, Northwest Territory: $150.002
shippers for a couple of
2 The discount percentage will apply on outbound prepaid and collect shipments, inbound collect from NTC direct points and on
shipments where freight charges are billed to a third party or to the party shown above for whom this tariff is published. When the
consignee or the third party paying the freight charges also has published pricing provisions those provisions shall apply.
reasons. 1) mitigate our
3 Rates to be applied will be as published in FED EX 080601 and subsequent re-issues or supplements thereof. Rates to Canada
will be taken from the NEBT 500 series tariff in effect on the day of shipment.
4 The discount will also apply on C.O.D. shipments.
losses when/ a claim
if
Shipments will be subject to fuel surcharges, when effective, as published in NEBT 125 Rules Tariff Supplement 1.
5
6 In the event that SHIPPER, at its sole discretion, acquires, employs or uses the services of a third party logistics, freight bill
auditing or freight payment company to audit or pay for services performed on behalf of SHIPPER by CARRIER and such
comes along. 2) to not
third party logistics, freight bill auditing or freight payment company fails to pay, becomes insolvent or seeks any manner of
bankruptcy protection, the SHIPPER will remain legally responsible to CARRIER for payment of all charges or balance due
payments due to CARRIER for services rendered and billed meeting the criteria of this tariff.
surprise our customers
7 This agreement supercedes, on the effective date shown, any previous agreement.
8 FAK 55(50-500) for all freight.
9 Fuel surcharge will be frozen at 6%.
10 NTC will do a 1% decrease in the discount percentage each year July 15, 2006 and again July 15, 2007
when they file a claim.
WARREN DISTRIBUTION
Company Name
2849 RIVER ROAD
Address
COUNCIL BLUFFS, IA 51501
City, State, Zip Code
BC/OMA Cancels page dated: REVISED 7/12/05

31.  A nother specific addressed in our tariff is excessive value
coverage for a shipper.
 We will cover, additionally, over $7.50 per pound per piece,
provided the shipper declares the shipment excessive in
value.
 In our tariff it is addressed by the following. ITEM 781, #3-
A dditional coverage for shipments with an actual value, at cost,
greater than the limitations set in this item and item 780 can be
obtained by contacting the Nebraska Transport Co., Inc. corporate
office. The rate for additional coverage will be $0.75 per $100.00
of excess valuation subject to a minimum charge of $40.00.

32.  Excessive V alue (cont)
 L ets look at a shipment to show what we can cover for a
shipper and make some extra revenue!
 S hipper has a box that weighs 100 lbs. Nothing marked on
the bill of lading or addressed in the contract, so our
liability is at $750.
 S hipper says the box is worth $2,000.
 Of course knowing your customers business helps you to sell
them peace of mind.

33.  Excessive V alue (cont)
 B ox worth $2,000
 NTC Liability -$750_
 B alance $1,250
 A dditional Coverage to the shipper for full value
 ($.75 per $100 of valuation) $1,250 /100 = 12.5
 12.5 x $.75 = $9.38, would fall under $40 minimum.

34.  One very important thing to remember when doing an
excessive value shipment.
 Class rates are paid with ZERO DISCOUNT! Full class
rates and either the minimum for excessive value or $.75
per $100 of valuation.
 Excessive value is treated the same as freezable shipments.
There must be prior notification given to the carrier by the
shipper.

35.  Hopefully this has shed some light into some of our
challenges that we face in the claims dept., when it comes
to claims and dealing with our customers and their claims.
 A ll quotes are from F reight C laims in P lain E nglish Third
E dition & Transportation Logistics and the L aw both by
William A ugello, ES Q and George Carl Pezold, ES Q.
 Questions? Thank you!