4. Edelman By The Numbers #1 #1 #1 #1 Largest Independent PR Agency Agency of the Decade Holmes Report Large Agency of the Year PR Week PR Agency of the Decade Ad Age 52 200 50+ 3,200 Former Journalists and Bloggers on Staff Offices Around the Globe People Worldwide Years of Family Ownership 4
5. 5 One of the First Agencies to Engage in Social Media ONE OF THE FIRST AGENCIES TO ENGAGE IN SOCIAL MEDIA
6. 6 Our Teams Are Integrated CREATIVE TECHNOLOGY STRATEGY
12. 12 WHAT OUR CLIENTS ARE BUYING This is a product
13. 13 HUMAN BEINGS HAVE ALWAYS BEEN SOCIAL. MEDIA HAS CAUGHT UP. Social Network Management Tripling the fan base in 6 months through ongoing engagement
20. 20 New Culture OPEN Connecting internal and external ecosystems/communities for mutual gain COLLABORATIVE Freely sharing information and knowledge internally CLOSED Silos, rigidity & information hoarding
23. 23 Listen First, Refine And Never Stop • Sentiment• Topics of interest, issues • Complaints, compliments, questions • Needs • Motivations • Goals • Objectives • Refine • Launch • Measure • Influence • Participation • Effectiveness • ROI • One to one • One to many • Many to many