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Integrated
  Retail
                                    Integrated Retail




             www.integratedretail.com
               www.integratedretail.com
                     © Integrated Retail
Our mission


    “To assist the retail community in
enhancing profitability and growth through
    integrated, value added services”




              www.integratedretail.com
Retail consulting services


 Relevant                         Process
 Strategy                         Design



       Improved Operational
           Performance


Technology                      Staff
Deployment                      effectiveness




            www.integratedretail.com
We bring to the table

•   India’s largest pool of Retail consulting experience
     – Cumulative experience of over 200 years in the retail
       industry across a number of verticals

•   Only consulting firm providing assistance from Strategy
    to Implementation
     – Integrated service offer encompassing strategy and
        process consulting, technology and training

•   First hand experience of setting up and managing retail
    projects and automation

•   Extensive understanding of Indian consumer, competition
    and business environment
     – Attained through extensive on-site projects
                     www.integratedretail.com
Our strengths

•    Comprehensive retail focus covering store, distribution
     and merchandising

•    Extensive hands-on experience across retail functions

•    Our perspective combines strategic insights with in-depth
     understanding of operations to deliver results for clients

•    Business partner relationship with leading international
     automation vendors



     Access to ‘best business practices’ in retail operations from around the world,
                      combined with hands on experience in India
    Experience at having implemented and worked with ‘best of breed’ retail systems

                           www.integratedretail.com
Our Integrated Services




    www.integratedretail.com
Integrated Retail Consulting Services

                           •• Market Entry
                                Market Entry
                           •• Competition Mapping
                                Competition Mapping
                           •• Business Feasibility
                                Business Feasibility
                           •• Store Feasibility
                                Store Feasibility            Retail
                         Retail
       Retail strategy
                           •• IT Strategy
                                IT Strategy
  Retail Strategy
                         operations                          Staff training
                           •• HR Strategy
                                HR Strategy
                           •• Merchandising Strategy
                                Merchandising Strategy
                           •• New Format Planning
                                New Format Planning
                           •• Growth & Roll out Planning
                                Growth & Roll out Planning




   Provided retail strategy for manufacturers entering retail of the same or
different verticals and for entrepreneurs bringing in foreign brands into India




                          www.integratedretail.com
Integrated Retail Consulting Services

                         •• Operations Audit
                              Operations Audit
                         •• Defining Operating Procedures & Processes
                              Defining Operating Procedures & Processes
                       Retail OperationsPerformance Improvement
                         •• Operations Performance Improvement
                                                          Retail
     Retail strategy
Retail operations
                         •• Merchandise Planning
                              Merchandise Planning
                       operations                         Staff training
                         •• Inventory Management
                              Inventory Management
                         •• Documenting Processes ––SOP Manual
                              Documenting Processes SOP Manual
                         •• Training
                              Training




Provided operational efficiencies through definition and standardisation of
business processes,definition and changes to merchandise mix and store
  layout and improvements in inventory management for both new and
      established retailers as well as standalone and chain retailers




                        www.integratedretail.com
Integrated Retail Consulting Services


                           •• Package Selection
                                Package Selection
                           •• Implementation
                                Implementation
                           •• IT Training                 Retail
                        Retail IT Training
RetailRetail strategy
                           •• Support
                                Support
                        operations                        Staff training
Automation
                           •• Interface & Integration
                                Interface & Integration
                           •• Data Management
                                Data Management




Leading dealers of Retailpro, a POS and inventory management software
     with over 900 clients and 40000 installations across the world




                         www.integratedretail.com
Integrated Retail Consulting Services

                         •• Service Quality Audit
                              Service Quality Audit
                         •• Staffing
                              Staffing
                         •• Job Description
                              Job Description
                       Retail TrainingNeeds Assessment
                         •• Training Needs Assessment Retail
     Retail strategy
Retail Staff
                         •• Training Development and Delivery training
                              Training Development and Delivery
                       operations                         Staff
Training
                                •• Product
                                    Product
                                •• Service
                                    Service
                                •• Systems
                                    Systems
                                •• Operations
                                    Operations




 Conducted 500 days of retail staff training and trained 7000 retail staff
               of leading retailers across the country




                        www.integratedretail.com
Business Benefits - Clients
                                        Seamless integration of initiatives across retail enterprise
                       Integrated
                                        Operations, automation and training efforts in the same direction
                        Services
                                        Comprehensive and consistent alignment of objectives and efforts


                                     Advise and consulting backed by first-hand experience of resources
                 First hand
                                     Exposure across various verticals of retailing formats
                 experience
                                     Benefit of cross-vertical best practices and learnings


       Hands-on
                               Integrated Retail takes accountability for results to be achieved
       approach
                               Implementation support provided for all assignments



Cost effective          Better returns on investments for the clients
  solutions             Measurable results delivery


  Recognized leaders in retail consulting                     Recognized leaders in retail automation

  Integrated Retail has consulted with the                    Integrated Retail has executed the largest of
  largest retailers in India                                  retail automation projects in India


                                        www.integratedretail.com
Select Client List
Apparel and Lifestyle    Apparel and Lifestyle           Food, Grocery, Health & Beauty
•  Adidas                •  Tunic Citi                   •  Carrefour, Asia
•  Bonsaii               •  Tommy Hilfiger               •  Tesco HSC
•  Biba                  •  United Colours of Benetton   •  Watsons, Asia
•  Centra                •  W                            •  Dailys
•  Dockers               •  Wills Lifestyle              •  Himalaya Drug Company
•  Ebony                                                 •  HLL
•  Ethos                 Home Improvement                •  Lush
•  Grasim                •  Atmosphere                   •  Safal (NDDB)
•  Hi-style              •  Maspar                       •  Win Medicare
•  Jus’ Kidding          •  Nik-nish                     •  LifeKen
•  Levis                 •  The Bombay Store
•  Liberty               •  The Dollar Store
•  Madura Garments       •  The Home Store               Books, Music and Others
•  Mahindra Intertrade   •  Yamini                       •  Net-kraft
•  M&M                                                   •  Manthan Systems
•  Metal                                                 •  Planet M
•  Shoppers’ Stop                                        •  Reliance Webworld
•  Tanishq                                               •  William Penn
•  The New World                                         •  Witco
•  Timex Philippines                                     •  Tata Teleservices
•  Titan
                           www.integratedretail.com
Select Client List




www.integratedretail.com

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Integrated Retail Profile

  • 1. Integrated Retail Integrated Retail www.integratedretail.com www.integratedretail.com © Integrated Retail
  • 2. Our mission “To assist the retail community in enhancing profitability and growth through integrated, value added services” www.integratedretail.com
  • 3. Retail consulting services Relevant Process Strategy Design Improved Operational Performance Technology Staff Deployment effectiveness www.integratedretail.com
  • 4. We bring to the table • India’s largest pool of Retail consulting experience – Cumulative experience of over 200 years in the retail industry across a number of verticals • Only consulting firm providing assistance from Strategy to Implementation – Integrated service offer encompassing strategy and process consulting, technology and training • First hand experience of setting up and managing retail projects and automation • Extensive understanding of Indian consumer, competition and business environment – Attained through extensive on-site projects www.integratedretail.com
  • 5. Our strengths • Comprehensive retail focus covering store, distribution and merchandising • Extensive hands-on experience across retail functions • Our perspective combines strategic insights with in-depth understanding of operations to deliver results for clients • Business partner relationship with leading international automation vendors Access to ‘best business practices’ in retail operations from around the world, combined with hands on experience in India Experience at having implemented and worked with ‘best of breed’ retail systems www.integratedretail.com
  • 6. Our Integrated Services www.integratedretail.com
  • 7. Integrated Retail Consulting Services •• Market Entry Market Entry •• Competition Mapping Competition Mapping •• Business Feasibility Business Feasibility •• Store Feasibility Store Feasibility Retail Retail Retail strategy •• IT Strategy IT Strategy Retail Strategy operations Staff training •• HR Strategy HR Strategy •• Merchandising Strategy Merchandising Strategy •• New Format Planning New Format Planning •• Growth & Roll out Planning Growth & Roll out Planning Provided retail strategy for manufacturers entering retail of the same or different verticals and for entrepreneurs bringing in foreign brands into India www.integratedretail.com
  • 8. Integrated Retail Consulting Services •• Operations Audit Operations Audit •• Defining Operating Procedures & Processes Defining Operating Procedures & Processes Retail OperationsPerformance Improvement •• Operations Performance Improvement Retail Retail strategy Retail operations •• Merchandise Planning Merchandise Planning operations Staff training •• Inventory Management Inventory Management •• Documenting Processes ––SOP Manual Documenting Processes SOP Manual •• Training Training Provided operational efficiencies through definition and standardisation of business processes,definition and changes to merchandise mix and store layout and improvements in inventory management for both new and established retailers as well as standalone and chain retailers www.integratedretail.com
  • 9. Integrated Retail Consulting Services •• Package Selection Package Selection •• Implementation Implementation •• IT Training Retail Retail IT Training RetailRetail strategy •• Support Support operations Staff training Automation •• Interface & Integration Interface & Integration •• Data Management Data Management Leading dealers of Retailpro, a POS and inventory management software with over 900 clients and 40000 installations across the world www.integratedretail.com
  • 10. Integrated Retail Consulting Services •• Service Quality Audit Service Quality Audit •• Staffing Staffing •• Job Description Job Description Retail TrainingNeeds Assessment •• Training Needs Assessment Retail Retail strategy Retail Staff •• Training Development and Delivery training Training Development and Delivery operations Staff Training •• Product Product •• Service Service •• Systems Systems •• Operations Operations Conducted 500 days of retail staff training and trained 7000 retail staff of leading retailers across the country www.integratedretail.com
  • 11. Business Benefits - Clients Seamless integration of initiatives across retail enterprise Integrated Operations, automation and training efforts in the same direction Services Comprehensive and consistent alignment of objectives and efforts Advise and consulting backed by first-hand experience of resources First hand Exposure across various verticals of retailing formats experience Benefit of cross-vertical best practices and learnings Hands-on Integrated Retail takes accountability for results to be achieved approach Implementation support provided for all assignments Cost effective Better returns on investments for the clients solutions Measurable results delivery Recognized leaders in retail consulting Recognized leaders in retail automation Integrated Retail has consulted with the Integrated Retail has executed the largest of largest retailers in India retail automation projects in India www.integratedretail.com
  • 12. Select Client List Apparel and Lifestyle Apparel and Lifestyle Food, Grocery, Health & Beauty • Adidas • Tunic Citi • Carrefour, Asia • Bonsaii • Tommy Hilfiger • Tesco HSC • Biba • United Colours of Benetton • Watsons, Asia • Centra • W • Dailys • Dockers • Wills Lifestyle • Himalaya Drug Company • Ebony • HLL • Ethos Home Improvement • Lush • Grasim • Atmosphere • Safal (NDDB) • Hi-style • Maspar • Win Medicare • Jus’ Kidding • Nik-nish • LifeKen • Levis • The Bombay Store • Liberty • The Dollar Store • Madura Garments • The Home Store Books, Music and Others • Mahindra Intertrade • Yamini • Net-kraft • M&M • Manthan Systems • Metal • Planet M • Shoppers’ Stop • Reliance Webworld • Tanishq • William Penn • The New World • Witco • Timex Philippines • Tata Teleservices • Titan www.integratedretail.com