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CLASSIFICATION OF SERVICES K V PRABHAKAR
CLASSIFICATION OF SERVICES ,[object Object],[object Object]
 
CONTD., ,[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object]
 
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
CONTD., ,[object Object],[object Object],[object Object]
Strategic Service Classification (Nature of the Service Act) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object]
 
CONTD., ,[object Object],[object Object],[object Object]
Strategic Service Classification (Customization and Judgment) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Service Classification (Relationship with Customers) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object]
Strategic Service Classification (Nature of Demand and Supply) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object],[object Object]
CONTD.,  ,[object Object],[object Object]
CONTD ,[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object]
CONTD., ,[object Object],[object Object],[object Object]
SUMMING UP ,[object Object],[object Object]
Village Volvo’s Service Classification ,[object Object],[object Object],[object Object],[object Object],[object Object]
Xpresso Lube’s Service Classifiction ,[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 13: Major Categories of Services Source:  R. Johnson, 1999
Figure 13,  continued : Major Categories of Services Source:  R. Johnson, 1999
 
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