1. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
GOALS
Team Zebra mission statement: “Learn course concepts and produce quality work while having fun.”
BCIT Group Projects for Team Zebra
Project Due Date Mark Performance goal
-Clients Value
Team Charter (ORGB) Fri Oct 2 10% - 100% involvement from Team
-Instructors, Team members
members - High Quality of work
- Team Building
Leaders Forum (ORGB) Wed Nov 18 10% - Bring in an interesting/influential
-Instructors, Team speaker
members, set - Learn from speakers’ experiences
Practice Case (MKTG) Tues Sept 29 0% - 100% involvement from Team
-Instructors, Team members
members, set - High Quality of work
- Practice Public speaking
Case #1 (MKTG) TBA by instructor 7.5% - 100% involvement from Team
-Instructors, Team members
members - High Quality of work
- Practice Public speaking
- Learn Course Concepts
Case #2 (MKTG) TBA by instructor 7.5% - 100% involvement from Team
-Instructors, Team members
members - High Quality of work
- Learn Course Concepts
Case #3 (MKTG) TBA by instructor 7.5% - 100% involvement from Team
-Instructors, Team members
members - High Quality of work
- Learn Course Concepts
Case #4 (MKTG) TBA by instructor 7.5% - 100% involvement from Team
-Instructors, Team members
members - High Quality of work
- Learn Course Concepts
Power Point Thurs Oct 8 5% - 100% involvement from Team
Commercial (BSYS) members
-Instructors, Team - High Quality of work
members, Youtube - Learn Course Concepts
1

2. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
MS Word Group Thurs Oct 29 10% - 100% involvement from Team
Assignment (BSYS) members
-Instructors, Team - High Quality of work
members - Learn Course Concepts
MS Excel Group Thurs Nov 5 10% - 100% involvement from Team
Assignment (BSYS) members
-Instructors, Team - High Quality of work
members - Learn Course Concepts
OTHER GOALS FOR GROUP PROJECTS:
For Team members to become more self-aware and learn how to handle different Team roles.
ROLES
TEAM ZEBRA PRIMARY AND SECONDARY BELBIN ROLES
Sandeep Rakkar Primary- Supporter Secondary- Finisher
Edith Szikinger Primary- Implementer Secondary- Shaper
Ajay Randhawa Primary- Implementer Secondary- Finisher
Nellie Zhang Primary- Supporter Secondary- Investigator
Kevin Nguyen Primary- Supporter Secondary- Investigator
Zack Li Primary- Supporter Secondary- Finisher
Tyler Blair Primary- Shaper Secondary- Co-ordinator
TEAM ZEBRA’S AGREED UPON ROLES
Sandeep Rakkar – FINISHER, ensuring that all aspects of assignments are completed.
Edith Szikinger – IMPLEMENTER, organising and planning action steps.
Ajay Randhawa – CREATER, bringing ideas to the forefront of group discussions.
Nellie Zhang – SUPPORTER, promoting team spirit and supporting ideas of others.
Kevin Nguyen – INVESTIGATOR, finding information and resources from outside the team.
Zack Li – EVALUATER, providing reasoned arguments for optional approaches.
Tyler Blair – SHAPER, keeping meetings in focus and on task.
2

3. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
Team Zebra has taken the approach of rotating roles from the outset of our team building exercises, including our
Marketing Practice Case Analysis and the development of out Team Charter.
TEAM ZEBRA’S APPROACH TO MISSING ROLES AND ROLES THAT ARE OVER-REPRESENTED
NOT ENOUGH OF THESE ROLES: (solution to problem)
CREATORS:
Have INVESTIGATORS step into these roles during team discussions.
Brainstorm and Outline as a Team.
EVALUATORS:
Have SHAPERS step into these roles during team discussions
Encourage all Team members to speak up during Team discussions
TOO MANY OF THESE ROLES: (solution to problem)
SUPPORTERS:
Help keep Team on task by using schedules and deadlines.
Assign Team roles to save time.
FINISHERS:
Team will not rush work to meet deadlines by keeping a schedule.
Team will discuss all topics so everyone has clarity of topic and discussion.
Team Zebra will take the approach of having Team members supervise their original agreed upon roles to ensure the
Team is meeting all stated Team expectations.
PROCESSES (GROUND RULES)
Team Zebra members will communicate all meeting times and Team assignments through E-mail, so that all
Team members have access to information and body of work.
Team Zebra members are expected to attend, be punctual, and be active in all Team meetings.
PROGRESSIVE DISCIPLINE PROCESS
3

4. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
First offence
 Verbal warning will be given to the Team member
Second offence
 Written warning will be given to the Team member. A copy will also be given to the instructor.
Third offence
 Written warning will be give to the Team member again, as well marks will be deducted from peer evaluation.
A copy will be given to the instructor and will notify Team member that this is the last warning.
Fourth offence
 Team takes a vote to kick out member from the Team for the assignment. A written notification will be given
to Team member and instructor about the decisions of the Team.
Team Zebra will recognize and celebrate successful assignment completions through High fives, Big smiles,
and Team events.
Team Zebra will effectively distribute tasks among Team members as a Team during meetings.
Team Zebra will regularly schedule Team meetings and establish deadlines to keep the Team on task and to
avoid rushing Team discussions or assignments.
DECISION MAKING AND PROBLEM SOLVING
 Identify problem or opportunity
 Choose the best decision process
 Develop alternative solutions
 Choose the best alternative
 Implement the selected alternative
 Evaluate decision outcomes
HANDLING DISAGREEMENTS AND CONFLICTS
 Problem Solving: Team will find mutually beneficial solutions.
 Avoiding: Team will avoid conflicts over less important issues in Team discussions.
 Compromising: Team will compromise only if it has an overall greater benefit.
 Forcing: Team will not force ideas upon each but will communicate underlying importance of issues during
Team discussions.
4

5. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
 Personnel Management: Appointing a Personnel Manager.
EVALUATING
Criteria and definitions for assessment of individual Team members’ contributions towards the team’s goals.
Performance Criteria # 1: Decision Making Skills
Description:
Open to seeing both sides of the problem and uses autocratic, voting/majority, consultation or
consensus/unanimity decision making method that is most beneficial to the team.
RATINGS
Exceeds Expectations Meets Expectations Below Expectations
Behavioural Anchors (Descriptors)
Thorough study of all Makes Decisions that Ignoring the problem
possible solutions. benefit the entire team
not just the individual.
Makes prompt and Considers both sides of Not considering all
effective decisions. an argument and is solutions
willing to compromise.
Takes initiative to ensure Makes decisions that
team comes to an Recommends and agrees have a negative effect on
agreement on the to the appropriate the team.
proper decision making decision making method
method.
5

6. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
Performance Criteria # 2: Quality of Work Produced
Description:
Work meets the expectations/standards, is professionally presentable and is progressive to the
assignment.
RATINGS
Exceeds Expectations Meets Expectations Below Expectations
Behavioural Anchors (Descriptors)
Achieves higher Maintains the standards Work is often
standards then that set set by the team for all incomplete, late or un-
by the team. group projects. presentable.
Work is complete on Work is always Does not meet the
USB or computer. complete, legible and standards set by the
presentable. team.
Work has excellent Work meets project
depth and coverage of criteria Work is off topic or has
the topic. missing criteria.
6

7. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
Performance Criteria # 3: Participation
Description:
Takes initiative to be prepared for active participation in team projects.
RATINGS
Exceeds Expectations Meets Expectations Below Expectations
Behavioural Anchors (Descriptors)
Helps out other
members whenever Attends all Team Often absent from labs
possible. meetings, is on time and or meeting or showing
prepared. up late.
Encourages other
members to participate Involved in all team Does not participate in
more in discussions. projects and discussions. group discussions or
help resolve issues
within the Team.
Does extra outside
research to be more Has the necessary
material to present Does not complete their
prepared for team
Team projects. fair share of work for
projects.
team projects.
7

8. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
Performance Criteria # 4: Respect for Others
Description:
Has ethical behaviour and respect for team members.
RATINGS
Exceeds Expectations Meets Expectations Below Expectations
Behavioural Anchors (Descriptors)
Step in if they see Always uses respectful Avoiding the concerns of
someone is being language when others
disrespectful. communicating with the
Team.
Embraces Considers the views and Using disrespectful
multiculturalism and opinions of other team language when
team diversity. members communicating with
others
Makes other team Discrimination
Treats all team members
members comfortable in
equally and the same
Team settings and
way they would like to
discussions.
be treated.
8

9. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
Performance Criteria # 5: Communication Skills
Description:
Creates and manages an effective system of communication and feedback.
RATINGS
Exceeds Expectations Meets Expectations Below Expectations
Behavioural Anchors (Descriptors)
Effectively gathers Listens to everyone’s Does not ask questions
information and ideas ideas and opinions. of there is a
from the team. misunderstanding.
Understands all team Informs other team Provides information
members effectively. members with important that is irrelevant,
information with proper inaccurate or incorrect.
notice.
Helps out another team If something is not fully Disregards others and
member if they do not understood they must doesn’t listen to ideas
fully understand ask questions to clarify. and opinions.
something.
Team Zebra agrees to complete its first Team and Individual assessment during Week 6, on or before Oct
16th, 2009.
9

10. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009
Team zebra agrees upon the above stated Team Charter
X
Kevin Nguyen
X
Sandeep Rakkar
X
Tyler Blair
X
Edith Szikinger
X
Ajay Randhawa
X
Zack Li
X
Nellie Zheng
10