This presentation explains what Business Coaching is.

1. BUSINESS COACHING THE PLAYING FIELD DEFINED Patrick Smits

2. What it isn’t… Management Consulting Interim Management Psychotherapy Counselling Training

3. What it is… 1:1 In-Team 3 Parties Concerned Contracted Objectives Organizational Context Long Term > 3 Interventions

4. Functional vs. Personal Sponsored Private Personal Functional Life Coaching Career Coaching Board Room Facilitation Leadership Development Business Alignment Work-Life Balance Business Coaching

5. Context-Task Related… Context Individual Task Context Individual

6. Pull vs. Push Push Pull Process Content Psychoanalysis Psychotherapy Counselling Training Management Consulting Interim Management Business Coaching

7. Coaching Interventions Push: solving someone’s problem for them Pull: helping someone solve their own problem Process Content Listening to understand Reflecting Paraphrasing / Summarizing Asking Questions Making Suggestions Offering Guidance Giving Feedback Giving Advice Instructing

8. Issues… Board Troubles Undefined Strategy Absence of Leadership Functional Team Tensions Commercial Underperformance

9. Payoffs… Optimizing Performance Developing Potentials Building on Strengths Business Alignment Motivating Effects

10. Conditions for Success… At a Crucial Moment of Transition Owned by the Management Integrated with the Context S.M.A.R.T. Objectives Open for Learning

11. Pitfalls… Other LN&OD Interventions Needed Last Chance Rescue Plan Conflict Management Remedial Coaching Bad News Delivery Status Sign

13. Open Issues?

14. Brussels office: Patrick Smits Business Coach email: [email_address] tel: +32 2 880 91 65 fax: +32 2 880 91 66 mobile: +32 473 462 376