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“Clients in financial strife
   – innovative ways of
   helping them help
   themselves”




    © Copyright – One Sherpa Pty Ltd 2010
In today’s presentation we will cover



An introduction to a new way of
thinking


                         © Copyright – One Sherpa Pty Ltd 2010
In today’s presentation we will cover
An introduction to a new way of thinking




    Tips on getting into a small business
    owners world


                                           © Copyright – One Sherpa Pty Ltd 2010
In today’s presentation we will cover
An introduction to a new way of thinking
Tips on getting into a small business owners world




    1. Think Simple



                                                © Copyright – One Sherpa Pty Ltd 2010
In today’s presentation we will cover
An introduction to a new way of thinking
Tips on getting into a small business owners world
     1. Think Simple




    2. Think Visual



                                                © Copyright – One Sherpa Pty Ltd 2010
In today’s presentation we will cover
An introduction to a new way of thinking
Tips on getting into a small business owners world
     1. Think Simple
     2. Think Visual




    3. Think Story


                                                © Copyright – One Sherpa Pty Ltd 2010
Let me ask
you three
questions
on numbers


             © Copyright – One Sherpa Pty Ltd 2010
1. Why is it
some people
just don’t ‘get it’
when it comes to
the numbers of
a business?
                      © Copyright – One Sherpa Pty Ltd 2010
2. Why is it that the finance people seem to
 have a different way of looking at things?
                  © Copyright – One Sherpa Pty Ltd 2010
3. Why is it that finance people make
some things seem very complicated?




                © Copyright – One Sherpa Pty Ltd 2010
© Copyright – One Sherpa Pty Ltd 2010
Most small business owners feel like
they’re chasing the money ALL THE TIME




                © Copyright – One Sherpa Pty Ltd 2010
They have no
financial context
  from which to
    make their
     decisions

                    © Copyright – One Sherpa Pty Ltd 2010
As a result they have
no way to make
clear cut decisions
nor measure how
they’re really going

                  © Copyright – One Sherpa Pty Ltd 2010
They understand words and
can use them quite forcefully
            © Copyright – One Sherpa Pty Ltd 2010
But for many,
numbers look like ants walking up a page
                © Copyright – One Sherpa Pty Ltd 2010
Many small business owners walk around in a
              fog financially
                  © Copyright – One Sherpa Pty Ltd 2010
So how can
               accountants help them?




© Copyright – One Sherpa Pty Ltd 2010
We have to
jump into
their world
rather than
expecting
them to jump
into ours
               © Copyright – One Sherpa Pty Ltd 2010
Most small
business
owners hate
numbers
and will do
anything to
try and
forget them
              © Copyright – One Sherpa Pty Ltd 2010
They normally trust their accountant but often
  have no idea what the numbers really say




                   © Copyright – One Sherpa Pty Ltd 2010
This is a golden opportunity to put that trust
into effect and get them to help themselves




                   © Copyright – One Sherpa Pty Ltd 2010
However most small
business owners see
accounting as a cost
and not a benefit so
they’re always
looking to minimize
the accounting cost
                 © Copyright – One Sherpa Pty Ltd 2010
So they appreciate
advice about helping
themselves
Particularly because
they often have no
training in being a
business owner
                 © Copyright – One Sherpa Pty Ltd 2010
They often ‘fall into
                                        a business’ with
                                        little knowledge on
                                        being a business
                                        owner




© Copyright – One Sherpa Pty Ltd 2010
They may be excellent
                                  at their trade

                                  Or have great technical
                                  skills
                                    BUT does that make
                                    them a good business
                                    owner?
© Copyright – One Sherpa Pty Ltd 2010
They may know the operational side of their business well
  BUT this is not enough to succeed as a business owner
                        © Copyright – One Sherpa Pty Ltd 2010
Business owners need a broader range of skills




                  © Copyright – One Sherpa Pty Ltd 2010
One of those broader skills is:




           FINANCE

           © Copyright – One Sherpa Pty Ltd 2010
Three tips on how
                                        to help small
                                        business owners
                                        with finance
© Copyright – One Sherpa Pty Ltd 2010
1.             2.                                         3.
Think simple   Think visual                               Think story




                  © Copyright – One Sherpa Pty Ltd 2010
1.
                      Think simple



© Copyright – One Sherpa Pty Ltd 2010
One of the
most famous
advertisements

What was the
tag line?

                 © Copyright – One Sherpa Pty Ltd 2010
Keep numbers
                                        really simple
© Copyright – One Sherpa Pty Ltd 2010
                                        because …..
Small business
owners usually
only focus on a
few numbers




                  © Copyright – One Sherpa Pty Ltd 2010
The single
biggest reason
why small
business
owners fail is
NOT because
they fail to do
a business
plan              © Copyright – One Sherpa Pty Ltd 2010
It is because the business model
which the plan is based on is
completely flawed




                   © Copyright – One Sherpa Pty Ltd 2010
So helping business owners to understand
the financial part of their business model
   makes helping themselves possible




                 © Copyright – One Sherpa Pty Ltd 2010
There are many ways to think of business
 model but the simplest and best we’ve
     found is to think of three parts




                © Copyright – One Sherpa Pty Ltd 2010
Customer Value




Does the business earn enough margin after
       including a market wage for
            the business owner
                 © Copyright – One Sherpa Pty Ltd 2010
Transaction Flow




Is there enough sales volume
 flowing through a business
           © Copyright – One Sherpa Pty Ltd 2010
Money Flow




 Is the working capital (inventory, accounts receivable
and accounts payable) the right size for the volume
                    of the business
                       © Copyright – One Sherpa Pty Ltd 2010
Presenting these in
                               a simple way will
                               help small business
                               owners because they
                               can SEE what’s
                               going on in their
                               business
© Copyright – One Sherpa Pty Ltd 2010
Easy simple dials that can be
   understood intuitively




          © Copyright – One Sherpa Pty Ltd 2010
There is a FREE tool available to do
              this at
www.oneminutebusinesscheckup.com




               © Copyright – One Sherpa Pty Ltd 2010
2.
Think visual




               © Copyright – One Sherpa Pty Ltd 2010
Remember .. most small business owners
 see numbers as ants walking up a page
               © Copyright – One Sherpa Pty Ltd 2010
Pictures , graphs
and analogies help
them understand
what the numbers
mean

                     © Copyright – One Sherpa Pty Ltd 2010
Presenting lots
of graphs does
 not show the
WHOLE business


    © Copyright – One Sherpa Pty Ltd 2010
One way of doing this is using a tool called




                  © Copyright – One Sherpa Pty Ltd 2010
It presents a profit and loss account,
balance sheet and cash flow in the analogy
of a fence




                 © Copyright – One Sherpa Pty Ltd 2010
This tool helps small
business owners
understand why they
can be making great
PROFIT but have no
CASH to pay their TAX
                 © Copyright – One Sherpa Pty Ltd 2010
Traditional Reporting



                        OPENING




                        © Copyright – One Sherpa Pty Ltd 2010
Traditional Reporting



                        FOR THE PERIOD




                         © Copyright – One Sherpa Pty Ltd 2010
Traditional Reporting




                        CLOSING




                        © Copyright – One Sherpa Pty Ltd 2010
BALANCE SHEET                                                                                            BALANCE SHEET
   “AS AT”                                                                                                  “AS AT”
                              THE FINANCIAL FENCE ®
 WORKING                                  PROFIT & LOSS ACCOUNT                                           WORKING
  CAPITAL                                   “FOR THE PERIOD”                                               CAPITAL

                              COST         CONTRIBUTION                      INFRASTRUCTURE     NET
                SALES                                                           EXPENSES       PROFIT
                         OF INTERACTION       MARGIN
   FIXED                                  CASH FLOW STATEMENT                                               FIXED
  CAPITAL                                   “FOR THE PERIOD”                                               CAPITAL
                            MOVEMENT                                              MOVEMENT
                 NET                          OPERATING                                          NET
                           IN WORKING                                              IN FIXED
                PROFIT                        CASH FLOW                                       CASHFLOW
                             CAPITAL                                               CAPITAL
    DEBT                                                                                                     DEBT




   EQUITY                                                                                                   EQUITY

                                          © Copyright – One Sherpa Pty Ltd 2010
A online version is available at
www.onesherpa.com with FREE
bronze membership




                   © Copyright – One Sherpa Pty Ltd 2010
3.
Think story




              © Copyright – One Sherpa Pty Ltd 2010
The numbers
of a business
always tell a
story




                © Copyright – One Sherpa Pty Ltd 2010
Getting a business owner to understand the
 story gets far more benefit for them than
   being ANAL about the exact numbers




                 © Copyright – One Sherpa Pty Ltd 2010
Filing a TAX return on behalf of a client
is completely different to telling a story
about what’s happening in their business




                 © Copyright – One Sherpa Pty Ltd 2010
Business owners
are most likely not
worried about the
last cent EXCEPT in
relation to the
accountants bill

                  © Copyright – One Sherpa Pty Ltd 2010
They want to
know what’s
going on so
they can be
more
successful

               © Copyright – One Sherpa Pty Ltd 2010
More
successful in
                                     SALES
their eyes is
often just
more sales


                © Copyright – One Sherpa Pty Ltd 2010
Tell them the
story about
their business
model




                 © Copyright – One Sherpa Pty Ltd 2010
Customer                                            Put it in the three
Value                                                  easy pieces

      Transaction Flow                                        Money
                                                              Flow



            © Copyright – One Sherpa Pty Ltd 2010
Then they can help themselves by knowing
             WHERE to focus
                © Copyright – One Sherpa Pty Ltd 2010
Remember
you’re
succeeding
when they ask
you questions

                                                        not the other
                © Copyright – One Sherpa Pty Ltd 2010
                                                        way round
The best measure
of whether they’re
helping themselves
is the quality of
questions they ask
you when you are
talking to them
                 © Copyright – One Sherpa Pty Ltd 2010
We have to
jump into
their world
rather than
expecting
them to jump
into ours
               © Copyright – One Sherpa Pty Ltd 2010
1.             2.                                         3.
Think simple   Think visual                               Think story




                  © Copyright – One Sherpa Pty Ltd 2010
To access a copy of this presentation go to

www.onesherpa.com/presentations


                    © Copyright – One Sherpa Pty Ltd 2010
This presentation has been brought to you by:




  An online global resource centre and membership
community dedicated to helping small business owners
                succeed and prosper
           www.onesherpa.com
                           © Copyright – One Sherpa Pty Ltd 2010

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Helping Small Business Owners Understand Finance

  • 1. “Clients in financial strife – innovative ways of helping them help themselves” © Copyright – One Sherpa Pty Ltd 2010
  • 2. In today’s presentation we will cover An introduction to a new way of thinking © Copyright – One Sherpa Pty Ltd 2010
  • 3. In today’s presentation we will cover An introduction to a new way of thinking Tips on getting into a small business owners world © Copyright – One Sherpa Pty Ltd 2010
  • 4. In today’s presentation we will cover An introduction to a new way of thinking Tips on getting into a small business owners world 1. Think Simple © Copyright – One Sherpa Pty Ltd 2010
  • 5. In today’s presentation we will cover An introduction to a new way of thinking Tips on getting into a small business owners world 1. Think Simple 2. Think Visual © Copyright – One Sherpa Pty Ltd 2010
  • 6. In today’s presentation we will cover An introduction to a new way of thinking Tips on getting into a small business owners world 1. Think Simple 2. Think Visual 3. Think Story © Copyright – One Sherpa Pty Ltd 2010
  • 7. Let me ask you three questions on numbers © Copyright – One Sherpa Pty Ltd 2010
  • 8. 1. Why is it some people just don’t ‘get it’ when it comes to the numbers of a business? © Copyright – One Sherpa Pty Ltd 2010
  • 9. 2. Why is it that the finance people seem to have a different way of looking at things? © Copyright – One Sherpa Pty Ltd 2010
  • 10. 3. Why is it that finance people make some things seem very complicated? © Copyright – One Sherpa Pty Ltd 2010
  • 11. © Copyright – One Sherpa Pty Ltd 2010
  • 12. Most small business owners feel like they’re chasing the money ALL THE TIME © Copyright – One Sherpa Pty Ltd 2010
  • 13. They have no financial context from which to make their decisions © Copyright – One Sherpa Pty Ltd 2010
  • 14. As a result they have no way to make clear cut decisions nor measure how they’re really going © Copyright – One Sherpa Pty Ltd 2010
  • 15. They understand words and can use them quite forcefully © Copyright – One Sherpa Pty Ltd 2010
  • 16. But for many, numbers look like ants walking up a page © Copyright – One Sherpa Pty Ltd 2010
  • 17. Many small business owners walk around in a fog financially © Copyright – One Sherpa Pty Ltd 2010
  • 18. So how can accountants help them? © Copyright – One Sherpa Pty Ltd 2010
  • 19. We have to jump into their world rather than expecting them to jump into ours © Copyright – One Sherpa Pty Ltd 2010
  • 20. Most small business owners hate numbers and will do anything to try and forget them © Copyright – One Sherpa Pty Ltd 2010
  • 21. They normally trust their accountant but often have no idea what the numbers really say © Copyright – One Sherpa Pty Ltd 2010
  • 22. This is a golden opportunity to put that trust into effect and get them to help themselves © Copyright – One Sherpa Pty Ltd 2010
  • 23. However most small business owners see accounting as a cost and not a benefit so they’re always looking to minimize the accounting cost © Copyright – One Sherpa Pty Ltd 2010
  • 24. So they appreciate advice about helping themselves Particularly because they often have no training in being a business owner © Copyright – One Sherpa Pty Ltd 2010
  • 25. They often ‘fall into a business’ with little knowledge on being a business owner © Copyright – One Sherpa Pty Ltd 2010
  • 26. They may be excellent at their trade Or have great technical skills BUT does that make them a good business owner? © Copyright – One Sherpa Pty Ltd 2010
  • 27. They may know the operational side of their business well BUT this is not enough to succeed as a business owner © Copyright – One Sherpa Pty Ltd 2010
  • 28. Business owners need a broader range of skills © Copyright – One Sherpa Pty Ltd 2010
  • 29. One of those broader skills is: FINANCE © Copyright – One Sherpa Pty Ltd 2010
  • 30. Three tips on how to help small business owners with finance © Copyright – One Sherpa Pty Ltd 2010
  • 31. 1. 2. 3. Think simple Think visual Think story © Copyright – One Sherpa Pty Ltd 2010
  • 32. 1. Think simple © Copyright – One Sherpa Pty Ltd 2010
  • 33. One of the most famous advertisements What was the tag line? © Copyright – One Sherpa Pty Ltd 2010
  • 34. Keep numbers really simple © Copyright – One Sherpa Pty Ltd 2010 because …..
  • 35. Small business owners usually only focus on a few numbers © Copyright – One Sherpa Pty Ltd 2010
  • 36. The single biggest reason why small business owners fail is NOT because they fail to do a business plan © Copyright – One Sherpa Pty Ltd 2010
  • 37. It is because the business model which the plan is based on is completely flawed © Copyright – One Sherpa Pty Ltd 2010
  • 38. So helping business owners to understand the financial part of their business model makes helping themselves possible © Copyright – One Sherpa Pty Ltd 2010
  • 39. There are many ways to think of business model but the simplest and best we’ve found is to think of three parts © Copyright – One Sherpa Pty Ltd 2010
  • 40. Customer Value Does the business earn enough margin after including a market wage for the business owner © Copyright – One Sherpa Pty Ltd 2010
  • 41. Transaction Flow Is there enough sales volume flowing through a business © Copyright – One Sherpa Pty Ltd 2010
  • 42. Money Flow Is the working capital (inventory, accounts receivable and accounts payable) the right size for the volume of the business © Copyright – One Sherpa Pty Ltd 2010
  • 43. Presenting these in a simple way will help small business owners because they can SEE what’s going on in their business © Copyright – One Sherpa Pty Ltd 2010
  • 44. Easy simple dials that can be understood intuitively © Copyright – One Sherpa Pty Ltd 2010
  • 45. There is a FREE tool available to do this at www.oneminutebusinesscheckup.com © Copyright – One Sherpa Pty Ltd 2010
  • 46. 2. Think visual © Copyright – One Sherpa Pty Ltd 2010
  • 47. Remember .. most small business owners see numbers as ants walking up a page © Copyright – One Sherpa Pty Ltd 2010
  • 48. Pictures , graphs and analogies help them understand what the numbers mean © Copyright – One Sherpa Pty Ltd 2010
  • 49. Presenting lots of graphs does not show the WHOLE business © Copyright – One Sherpa Pty Ltd 2010
  • 50. One way of doing this is using a tool called © Copyright – One Sherpa Pty Ltd 2010
  • 51. It presents a profit and loss account, balance sheet and cash flow in the analogy of a fence © Copyright – One Sherpa Pty Ltd 2010
  • 52. This tool helps small business owners understand why they can be making great PROFIT but have no CASH to pay their TAX © Copyright – One Sherpa Pty Ltd 2010
  • 53. Traditional Reporting OPENING © Copyright – One Sherpa Pty Ltd 2010
  • 54. Traditional Reporting FOR THE PERIOD © Copyright – One Sherpa Pty Ltd 2010
  • 55. Traditional Reporting CLOSING © Copyright – One Sherpa Pty Ltd 2010
  • 56. BALANCE SHEET BALANCE SHEET “AS AT” “AS AT” THE FINANCIAL FENCE ® WORKING PROFIT & LOSS ACCOUNT WORKING CAPITAL “FOR THE PERIOD” CAPITAL COST CONTRIBUTION INFRASTRUCTURE NET SALES EXPENSES PROFIT OF INTERACTION MARGIN FIXED CASH FLOW STATEMENT FIXED CAPITAL “FOR THE PERIOD” CAPITAL MOVEMENT MOVEMENT NET OPERATING NET IN WORKING IN FIXED PROFIT CASH FLOW CASHFLOW CAPITAL CAPITAL DEBT DEBT EQUITY EQUITY © Copyright – One Sherpa Pty Ltd 2010
  • 57. A online version is available at www.onesherpa.com with FREE bronze membership © Copyright – One Sherpa Pty Ltd 2010
  • 58. 3. Think story © Copyright – One Sherpa Pty Ltd 2010
  • 59. The numbers of a business always tell a story © Copyright – One Sherpa Pty Ltd 2010
  • 60. Getting a business owner to understand the story gets far more benefit for them than being ANAL about the exact numbers © Copyright – One Sherpa Pty Ltd 2010
  • 61. Filing a TAX return on behalf of a client is completely different to telling a story about what’s happening in their business © Copyright – One Sherpa Pty Ltd 2010
  • 62. Business owners are most likely not worried about the last cent EXCEPT in relation to the accountants bill © Copyright – One Sherpa Pty Ltd 2010
  • 63. They want to know what’s going on so they can be more successful © Copyright – One Sherpa Pty Ltd 2010
  • 64. More successful in SALES their eyes is often just more sales © Copyright – One Sherpa Pty Ltd 2010
  • 65. Tell them the story about their business model © Copyright – One Sherpa Pty Ltd 2010
  • 66. Customer Put it in the three Value easy pieces Transaction Flow Money Flow © Copyright – One Sherpa Pty Ltd 2010
  • 67. Then they can help themselves by knowing WHERE to focus © Copyright – One Sherpa Pty Ltd 2010
  • 68. Remember you’re succeeding when they ask you questions not the other © Copyright – One Sherpa Pty Ltd 2010 way round
  • 69. The best measure of whether they’re helping themselves is the quality of questions they ask you when you are talking to them © Copyright – One Sherpa Pty Ltd 2010
  • 70. We have to jump into their world rather than expecting them to jump into ours © Copyright – One Sherpa Pty Ltd 2010
  • 71. 1. 2. 3. Think simple Think visual Think story © Copyright – One Sherpa Pty Ltd 2010
  • 72. To access a copy of this presentation go to www.onesherpa.com/presentations © Copyright – One Sherpa Pty Ltd 2010
  • 73. This presentation has been brought to you by: An online global resource centre and membership community dedicated to helping small business owners succeed and prosper www.onesherpa.com © Copyright – One Sherpa Pty Ltd 2010