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WordPress for Nonprofits:
   The Top Ten Elements Every
Nonprofit Website Should Have



                          A Blackbaud Production!
Who Is GUIDE Creative?
§  Creative on Purpose
   A strategic, creative spin to nonprofit’s missions to extend reach and
   create a bigger impact.

§  Team of Design and Nonprofit Experts
   Backgrounds in branding, web strategy, marketing, graphic design, content
   strategy, and ex-nonprofit professionals.

§  Exclusive for Nonprofits
   We only work with nonprofit organizations. We know how to create
   designs that broaden reach, inspire action and mobilize audiences.	





                                                                           A Blackbaud Production!
What We Do




             A Blackbaud Production!
Ten Best Practices




                     A Blackbaud Production!
Ten Best Practices
1.  Resonate with Your Audiences	

2.  Have a Focused Homepage	

3.  Share Your Mission	

4.  Use Compelling Imagery	

5.  Ensure Ease in Navigation	

6.  Include Clear, Bold Calls to Action	

7.  Showcase Your Stewardship	

8.  Keep Your Content Fresh	

9.  Be Social	

10.  Provide a Personal Touch Through Multimedia	


                                                      A Blackbaud Production!
“Your website does not exist as a
 boutique just to show off
 information about your
 organization. Instead, it’s actually a
 tool that you have employed to
 mobilize your audience...”	

                           - Raheel Gauba 	





                                            A Blackbaud Production!
Resonate with your audiences
Focus on your audience needs	


   •  Who are your audience groups and who is most important?	

   •  What do they care about – need, goals and aspirations?	

   •  How do they interact with you on and off your website?	





                                                                   A Blackbaud Production!
Resonate with your audiences
Meet users where they are	

 •  In less than three years mobile will be the #1 way your audience
   will access your website … Are you ready?	





                                                                       A Blackbaud Production!
“The Web is a world of first
 impressions, and quick ones at that.
 Users form an opinion of a website
 within the first few seconds of
 loading it.”	

                                                    - Jason Gross




            “The Role of Design in The Kingdome of Content, www.smashingmagazine.com
                                                                                       A Blackbaud Production!
Have a Focused Homepage
Prioritize Content	


   •  Wireframes are key for visual hierarchy	

   •  Remember YOUR goals	

   •  Remember your AUDIENCE’S goals	





                                                   A Blackbaud Production!
Have a Focused Homepage
Pass the 3-second test	


   •  Is your homepage scanable, understandable, intuitive
      in 3 seconds? 	





                                                                A Blackbaud Production!
“Design your website around your
 organization’s actions and purpose.
 Make the mission statement clear as
 day.”	

                        - Blake McCreary 	

                        	





                            “Non-Profit Web Design.”
                                                       A Blackbaud Production!
Share Your Mission
Tell your story clearly  succinctly and make it
  actionable 	


   •  60% of all donors check out an organization’s website before
     donating - tell them why they should give…quickly before they
     change their mind	





                                                                     A Blackbaud Production!
Share Your Mission
Show your story … visually	


   •  Infographics, typography, links, video, imagery, 
      photography	


   •  The style should fit your voice and brand	





                                                             A Blackbaud Production!
“Regardless of what your content
 actually says, the design around it
 controls what the users see first and
 how their eyes move across the
 sections of the page.”	

                                                    - Jason Gross	





            “The Role of Design in The Kingdome of Content, www.smashingmagazine.com
                                                                                       A Blackbaud Production!
Use Compelling Imagery
•  Engage with eye contact … Make a personal
  connection	


•  Show real stories of impact to gain credibility	





                                                        A Blackbaud Production!
Use Compelling Imagery
Match Imagery with your brand, mood and voice	

 -  Does quality, composition and candor of your imagery jive with
    your user experience? 	





                                                                     A Blackbaud Production!
“User-centric design has become a
 standard approach for successful
 and web design. After all, if users
 can’t use a feature, it might as well
 not exist.”	

                                                - Vitaly Friedman	





                “10 Principles of Effective Web Design”, www.smashingmagazine.com
                                                                                    A Blackbaud Production!
Ensure ease in Navigation
Navigation Systems should be intuitive and precise	

 -  Provide multiple interaction paths	

 -  Ensure context for users who come in through search or links	

 -  Does it take two-click or less for key tasks?	


	





                                                                      A Blackbaud Production!
“Assuming that you’ve written a
 brilliantly persuasive page, it’s still
 next to worthless without a strong
 call to action…”	

                                             - Brad Shorr	





                   “Five Copywriting Errors That Can Ruin a Company’s Website,”
                                                                                  A Blackbaud Production!
Include clear, bold calls to action
Remove all obstacles to action from anywhere	

    “Apply Now” should take them directly to application.	

    	

Calls to action should be clear and compelling	

    Never say “click here”	

    Say for example “visit us“	

    	

    	

	

    	

	





                                                               A Blackbaud Production!
“Stewardship comes down to being
 able to show donors how their
 dollars were used and what impact
 their contributions had.”	

                                     - Cynthia Gomez	





                  “What Is Stewardship for a Non-Profit?” www.eHow.com
                                                                         A Blackbaud Production!
Showcase Your Stewardship
60% of donors visit a nonprofit’s website before making a
    gift. 	

    -  Show the impact (eg. stats, infographics)	

    -  Be transparent (eg. share your annual report)	

    -  Say “Thank you”	

	


	





                                                      A Blackbaud Production!
“…You need to remember that the
 Internet is a dynamic place, and
 make sure your site is constantly
 changing as well.”	

                        - Randall Mains 	

                        	





                                          A Blackbaud Production!
Keep Your Content Fresh
      Always have something new to offer to your users	

          -  Utilize automatic feeds	

          -  Add dates to content posted to the homepage	

          -  Gather user-generated content	

      	

 Timely
Upcoming
      	

 Events




                                                              A Blackbaud Production!
“Integrating the social experience
 into your organization’s web site
 will help promote the channel,
 engage supporters, and provide a
 constant source of dynamic content
 …”	

                    - Melanie Mathos  Chad
                    Norman	

                    	





             “101 Social Media Tactics for Nonprofits: A Field Guide.” John Wiley  Sons, Inc.
                                                                                          A Blackbaud Production!
Be Social
Social media and viral sharing
are highly valuable tools in
contributing to web site traffic
and brand exposure	

    -  Make it easy to connect, interact
       and contribute	

	


	





                                           A Blackbaud Production!
“Many of today’s most successful
 websites are interactive, meaning
 they allow people to participate in
 the content in some way. 	

                                                                           - Randall Mains	

                                   	





        Strategic Web Communication Principle #4: Interactivity” blog.pathmakermarketing.com July 12, 2009
                                                                                                      A Blackbaud Production!
Provide a Personal Touch Through
Interactive Media
Allow users to consume information in multiple ways	

    -  Your audiences’ preferences for consuming content varies, just as their
       browsing and navigation styles do. Users want to consume information
       in various media channels and formats.	

	


	





                                                                       A Blackbaud Production!
Ten Best Practices
1.  Resonate with Your Audiences
2.  Have a Focused Homepage
3.  Share Your Mission
4.  Use Compelling Imagery
5.  Ensure Ease in Navigation
6.  Include Clear, Bold Calls to Action
7.  Showcase Your Stewardship
8.  Keep Your Content Fresh
9.  Be Social
10.  Provide a Personal Touch Through Interactive


                                                A Blackbaud Production!
A Blackbaud Production!
A prescribed, flexible and scalable way to showcase your
mission, interact with your audience and inspire action online,
that fits within your budget and can be up and running quickly.
WordPress® For Nonprofits



                                                             A Blackbaud Production!
Our Approach
Strategy  Visual Design
      •  Extensive Discovery
          We design exclusively for non-profits, so we’re a great place to start. Once we
          partner with nonprofits, we create a project plan that will meet the unique
          needs of the organization with which we’re working.

      •  Design and Web Strategy Expertise
          A design and web strategist to walk you through the entire process, tailor your
          website to your goals and remind you to keep your audience in mind.

      •  Top 10 Design Best Practices
          We carefully make sure each design follows our set of best practices that are
          proven to make a nonprofit website more successful and impactful.

      •  Ongoing Services for Success
                                                                                      A Blackbaud Production!
A Blackbaud Production!
Ongoing Services
Go Live and Beyond
  •  Launch Assistance
  •  Urgent Care
     Assurance that we ll keep your site working the way we built it

  •  Resources
     DIY knowledgebase, archived webinars, tutorials and premium content directed
     specifically to non-profits

  •  Ongoing Education
     Premium quarterly webinars for valuable insight and practical application

  •  One On One
     We find ways to make your site even better than the day it went live


                                                                                    A Blackbaud Production!
Our Partners




               A Blackbaud Production!
WordPress Theme Gallery



                          A Blackbaud Production!
Theme #1




           A Blackbaud Production!
Theme #2




           A Blackbaud Production!
Theme #3




           A Blackbaud Production!
Theme #4




           A Blackbaud Production!
Theme #5




           A Blackbaud Production!
Theme #6




           A Blackbaud Production!
Responsive Mobile Design Built In




                                    A Blackbaud Production!
What Now?



            A Blackbaud Production!
Resources and Next Steps
•  www.guidecreative.com/blog

•  Assess Your Site!
   www.guidecreative.com/topten


•  Get In Touch!
   hello@guidecreative.com


                                  A Blackbaud Production!
Kelley.Jarrett@guidecreative.com
@keljar
QUESTIONS?




                                   A Blackbaud Production!

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WordPress for NonProfits: Top Ten Elements Every Website Should Have

  • 1. WordPress for Nonprofits: The Top Ten Elements Every Nonprofit Website Should Have A Blackbaud Production!
  • 2. Who Is GUIDE Creative? §  Creative on Purpose A strategic, creative spin to nonprofit’s missions to extend reach and create a bigger impact. §  Team of Design and Nonprofit Experts Backgrounds in branding, web strategy, marketing, graphic design, content strategy, and ex-nonprofit professionals. §  Exclusive for Nonprofits We only work with nonprofit organizations. We know how to create designs that broaden reach, inspire action and mobilize audiences. A Blackbaud Production!
  • 3. What We Do A Blackbaud Production!
  • 4. Ten Best Practices A Blackbaud Production!
  • 5. Ten Best Practices 1.  Resonate with Your Audiences 2.  Have a Focused Homepage 3.  Share Your Mission 4.  Use Compelling Imagery 5.  Ensure Ease in Navigation 6.  Include Clear, Bold Calls to Action 7.  Showcase Your Stewardship 8.  Keep Your Content Fresh 9.  Be Social 10.  Provide a Personal Touch Through Multimedia A Blackbaud Production!
  • 6. “Your website does not exist as a boutique just to show off information about your organization. Instead, it’s actually a tool that you have employed to mobilize your audience...” - Raheel Gauba A Blackbaud Production!
  • 7. Resonate with your audiences Focus on your audience needs •  Who are your audience groups and who is most important? •  What do they care about – need, goals and aspirations? •  How do they interact with you on and off your website? A Blackbaud Production!
  • 8. Resonate with your audiences Meet users where they are •  In less than three years mobile will be the #1 way your audience will access your website … Are you ready? A Blackbaud Production!
  • 9. “The Web is a world of first impressions, and quick ones at that. Users form an opinion of a website within the first few seconds of loading it.” - Jason Gross “The Role of Design in The Kingdome of Content, www.smashingmagazine.com A Blackbaud Production!
  • 10. Have a Focused Homepage Prioritize Content •  Wireframes are key for visual hierarchy •  Remember YOUR goals •  Remember your AUDIENCE’S goals A Blackbaud Production!
  • 11. Have a Focused Homepage Pass the 3-second test •  Is your homepage scanable, understandable, intuitive in 3 seconds? A Blackbaud Production!
  • 12. “Design your website around your organization’s actions and purpose. Make the mission statement clear as day.” - Blake McCreary “Non-Profit Web Design.” A Blackbaud Production!
  • 13. Share Your Mission Tell your story clearly succinctly and make it actionable •  60% of all donors check out an organization’s website before donating - tell them why they should give…quickly before they change their mind A Blackbaud Production!
  • 14. Share Your Mission Show your story … visually •  Infographics, typography, links, video, imagery, photography •  The style should fit your voice and brand A Blackbaud Production!
  • 15. “Regardless of what your content actually says, the design around it controls what the users see first and how their eyes move across the sections of the page.” - Jason Gross “The Role of Design in The Kingdome of Content, www.smashingmagazine.com A Blackbaud Production!
  • 16. Use Compelling Imagery •  Engage with eye contact … Make a personal connection •  Show real stories of impact to gain credibility A Blackbaud Production!
  • 17. Use Compelling Imagery Match Imagery with your brand, mood and voice -  Does quality, composition and candor of your imagery jive with your user experience? A Blackbaud Production!
  • 18. “User-centric design has become a standard approach for successful and web design. After all, if users can’t use a feature, it might as well not exist.” - Vitaly Friedman “10 Principles of Effective Web Design”, www.smashingmagazine.com A Blackbaud Production!
  • 19. Ensure ease in Navigation Navigation Systems should be intuitive and precise -  Provide multiple interaction paths -  Ensure context for users who come in through search or links -  Does it take two-click or less for key tasks? A Blackbaud Production!
  • 20. “Assuming that you’ve written a brilliantly persuasive page, it’s still next to worthless without a strong call to action…” - Brad Shorr “Five Copywriting Errors That Can Ruin a Company’s Website,” A Blackbaud Production!
  • 21. Include clear, bold calls to action Remove all obstacles to action from anywhere “Apply Now” should take them directly to application. Calls to action should be clear and compelling Never say “click here” Say for example “visit us“ A Blackbaud Production!
  • 22. “Stewardship comes down to being able to show donors how their dollars were used and what impact their contributions had.” - Cynthia Gomez “What Is Stewardship for a Non-Profit?” www.eHow.com A Blackbaud Production!
  • 23. Showcase Your Stewardship 60% of donors visit a nonprofit’s website before making a gift. -  Show the impact (eg. stats, infographics) -  Be transparent (eg. share your annual report) -  Say “Thank you” A Blackbaud Production!
  • 24. “…You need to remember that the Internet is a dynamic place, and make sure your site is constantly changing as well.” - Randall Mains A Blackbaud Production!
  • 25. Keep Your Content Fresh Always have something new to offer to your users -  Utilize automatic feeds -  Add dates to content posted to the homepage -  Gather user-generated content Timely Upcoming Events A Blackbaud Production!
  • 26. “Integrating the social experience into your organization’s web site will help promote the channel, engage supporters, and provide a constant source of dynamic content …” - Melanie Mathos Chad Norman “101 Social Media Tactics for Nonprofits: A Field Guide.” John Wiley Sons, Inc. A Blackbaud Production!
  • 27. Be Social Social media and viral sharing are highly valuable tools in contributing to web site traffic and brand exposure -  Make it easy to connect, interact and contribute A Blackbaud Production!
  • 28. “Many of today’s most successful websites are interactive, meaning they allow people to participate in the content in some way.  - Randall Mains Strategic Web Communication Principle #4: Interactivity” blog.pathmakermarketing.com July 12, 2009 A Blackbaud Production!
  • 29. Provide a Personal Touch Through Interactive Media Allow users to consume information in multiple ways -  Your audiences’ preferences for consuming content varies, just as their browsing and navigation styles do. Users want to consume information in various media channels and formats. A Blackbaud Production!
  • 30. Ten Best Practices 1.  Resonate with Your Audiences 2.  Have a Focused Homepage 3.  Share Your Mission 4.  Use Compelling Imagery 5.  Ensure Ease in Navigation 6.  Include Clear, Bold Calls to Action 7.  Showcase Your Stewardship 8.  Keep Your Content Fresh 9.  Be Social 10.  Provide a Personal Touch Through Interactive A Blackbaud Production!
  • 32. A prescribed, flexible and scalable way to showcase your mission, interact with your audience and inspire action online, that fits within your budget and can be up and running quickly. WordPress® For Nonprofits A Blackbaud Production!
  • 33. Our Approach Strategy Visual Design •  Extensive Discovery We design exclusively for non-profits, so we’re a great place to start. Once we partner with nonprofits, we create a project plan that will meet the unique needs of the organization with which we’re working. •  Design and Web Strategy Expertise A design and web strategist to walk you through the entire process, tailor your website to your goals and remind you to keep your audience in mind. •  Top 10 Design Best Practices We carefully make sure each design follows our set of best practices that are proven to make a nonprofit website more successful and impactful. •  Ongoing Services for Success A Blackbaud Production!
  • 35. Ongoing Services Go Live and Beyond •  Launch Assistance •  Urgent Care Assurance that we ll keep your site working the way we built it •  Resources DIY knowledgebase, archived webinars, tutorials and premium content directed specifically to non-profits •  Ongoing Education Premium quarterly webinars for valuable insight and practical application •  One On One We find ways to make your site even better than the day it went live A Blackbaud Production!
  • 36. Our Partners A Blackbaud Production!
  • 37. WordPress Theme Gallery A Blackbaud Production!
  • 38. Theme #1 A Blackbaud Production!
  • 39. Theme #2 A Blackbaud Production!
  • 40. Theme #3 A Blackbaud Production!
  • 41. Theme #4 A Blackbaud Production!
  • 42. Theme #5 A Blackbaud Production!
  • 43. Theme #6 A Blackbaud Production!
  • 44. Responsive Mobile Design Built In A Blackbaud Production!
  • 45. What Now? A Blackbaud Production!
  • 46. Resources and Next Steps •  www.guidecreative.com/blog •  Assess Your Site! www.guidecreative.com/topten •  Get In Touch! hello@guidecreative.com A Blackbaud Production!