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case study / red bull /




                          A BULL MARKET
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CASE STUDY / RED BULL / A BULL MARKET /
RED BULL DEFIES GRAVITY AND
CONVENTION. ONCE THE PRESERVE OF
TIRED THAI TRUCK DRIVERS, THE BRAND
SHIFTED NEARLY TWO BILLION CANS LAST
YEAR AND DOMINATES EVERY NATIONAL
MARKET IN WHICH IT IS PRESENT. ITS
GRASSROOTS MARKETING AND SAMPLING
STRATEGY HAS SPAWNED A LEGION OF
ADMIRERS, FROM HIP CLUBSTERS TO
JADED CUBICLE-DWELLERS. ITS CAPACITY
TO MAKE FRIENDS ALONG THE ENTIRE
SPORTING SPECTRUM, VIA CRICKETERS
AND GOLFERS TO AEROBATIC PILOTS AND
PEOPLE WHO THROW THEMSELVES OFF
MOUNTAINS FOR FUN HAS TURNED THE
BLUE AND SILVER CAN INTO A SYMBOL FOR
A WAY OF LIFE / SUZY BASHFORD UNCOVERS THE STORY
BEHIND AN ICONIC DRINK THAT SELLS ON FUNCTION RATHER THAN TASTE /
case study / red bull /




        Revolutionary. Multi-faceted. Anti-brand. Non-                  cricketers said when they got home after that,’ smiles
        conformist. These are all terms that have been used to          Kastner.
        describe Red Bull's marketing approach. But ask the               Red Bull boasts at least 70% of every national market
        man who came up with the now ubiquitous ‘Red Bull               in which it is present and is still growing rapidly. Last
        gives you wiiings’ slogan to shed some light on this            year company sales rose by 32.3% from 1.261 billion
        hugely successful brand strategy, and you realise it is         Euros to 1.668 billion Euros. Sales were up 50% in the
        actually overwhelmingly simple.                                 USA, 43% in the Middle East, 40% in Australia and
          ‘Red Bull is all about making friends. Not buying people.     30% in Eastern Europe. Also in 2004, the company
        Because Red Bull became a friend, a real personality,           established new subsidiaries in Canada, Turkey, Russia
        people feel emotional towards it. They do things for us         and Romania.
        that they wouldn't do for Coca-Cola,’ says Johannes               Red Bull's appeal has grown by targeting opinion
        Kastner, founder of international advertising network           formers, who drive sales through word of mouth and by
        Kastner & Partners. The agency has been working on              association. Extreme sportsmen. Hollywood stuntmen.
        the account since 1984, three years before the brand's          Barmen at the trendiest haunts. Formula 1 drivers. Now,
        official launch, and has been integral to its product           even golfers. This seeding strategy has made Red Bull
        design and development.                                         the clear global energy drink market leader, selling
          This is hardly the answer you would expect for a brand        1.935 billion cans in 2004.
        with such an edgy image, steeped in urban legend and              What these key audiences say is infinitely more
        living life at the limits. The strategy is so simple that it    important to Red Bull than what the media says.
        could even be mistaken for a playground guide on how            Compared to many other brands in the 'lifestyle' sector,
        to get down with the ‘in’ crowd. In fact, the way that          Red Bull certainly doesn't bend over backwards to woo
        Kastner describes the approach is startlingly similar to        and accommodate reporters writing about the company,
        the definition of a good friend given on charity                yet it still manages to garner significant media coverage
        Kidscape's website: ‘Good friends show an interest in           for its exploits.
        what people do; go around with a pleasant expression
                                                                          At Red Bull events, journalists tend to come away with
        on their face; ask to join in, don't demand; offer to help
                                                                        the impression that the PR team's attention is clearly on
        others with work or carry things; invite people to do
                                                                        the participants for whom the event is being thrown,
        something; hang around places where other people
                                                                        rather than the peripheral media types. To Red Bull, the
        they make friends with are; are good at thinking of
                                                                        participants are the real opinion-formers. After all, as
        interesting things to do; are willing to share; are
                                                                        Red Bull knows, showing off is no way to make friends
        humourous; and are good at organising games or
                                                                        and influence people.
        activities.
        (www.kidscape.org.uk/childrenteens/makingfriends/1m               ‘To advertise oneself is not good. We don't say “come
        akingfriends.shtml)                                             and look at how wonderful we are everybody”. That
                                                                        would not be laid back. That would be aggressive, old-
          Whether Red Bull is building a start-gate to allow an
                                                                        style marketing. It's always better to let others say how
        up and coming snowboarder to improve his race
                                                                        great we are’, states Kastner.
        technique, throwing parties with free drinks so that
        clubbers can dance all night or helping students stay             He adds that Red Bull doesn't even promote one of its
        awake while revising, these rules of the playground are         most defining and famous worldwide events in a way
        applied scrupulously.                                           that garners positive coverage for the brand: the
                                                                        Flugtag. Participants make wings and attempt to fly in
          ‘We have a lot of respect. We don't push people to do
                                                                        their homemade contraptions, a sight witnessed by
        anything. We give them ideas. We give them a product.
                                                                        thousands of spectators, sometimes more than 50,000.
        They can do want they want. In TV clips we never ask
                                                                        According to Kastner, the Flugtag is only advertised in a
        them to say things or give them logos. We're there to
                                                                        way that helps people who have created the machines
        help them. We're there to give them experiences they
                                                                        be seen. At Flugtag time, Red Bull replaces its normal
        can't buy. It's humanistic thinking,’ says Kastner.
                                                                        above the line ads with pictures or footage of previous
          An example of one such experience came after the              competition participants. These may catch people
        English cricket team famously won The Ashes this                drinking Red Bull or wearing a Red Bull helmet, for
        summer. Red Bull flew the team members and their wives          example, but the branding is incidental to the main
        in one of its 'Flying Bulls', a Douglas DC-6, to Venice for a   message that focuses on encouraging performers to
        week. Even before this gesture, Andrew Flintoff and Kevin       take part.
        Pietersen happily told the broadcast media how they drank
                                                                         Kastner argues that such a strong bond has been
        Red Bull before a game. ‘You can imagine what the
46 / 47




                                                              ©Karoly Arvai
RACE WORLD SERIES / THE FLYING BULLS AEROBATICS TEAM 2005 /




                                                                                                               FLUGTAG / BRATISLAVA 2005 /
                                                                                        ©Christian Pondella




                  FLUGTAG / MIAMI 2004 /




   “Because Red Bull became a friend, a real personaliy,
   people fel emotional towards i. They do things for
   us that they wouldn't do for Coca-Cola.”
                                                                 ©Mattias Fredriksson




                                                                                                                                              ©Berhard Spottel




              FREESTYLE SKIING / HENRIK WINDSTEDT /                                                           FELIX BAUMGARTNER / CHANNEL CROSSING /
case study / red bull /




        created between consumers and Red Bull, that when             rid of his jetlag and, recognising its potential as an
        they walk down the street clutching their can they are        energy-giving drink, he spent the next few years refining
        using it to identify themselves: ‘They want to express        the recipe. Today, Mateschitz owns 49% of the
        something by holding this can. They want to say “I am         business, with his Thai partner Chaleo Yoovidhya also
        like the personality of this can”. They want to say we are    retaining 49%. The remaining stake is owned by another
        professional. We are smart. We are good at sport. We          Thai associate, Chalerm Yoovidhya.
        first kissed a girl when we were twelve. We smoked              Mateschitz wanted Kastner to help him with the
        cigarettes very early. Maybe we've spent a night in           marketing strategy. A famously fraught few years
        prison before because of a big party we had. But we are       followed. Not only did the duo struggle to agree on a
        smart, we don't spend all our time getting drunk.’            slogan, but the product researched appallingly. Nobody
          In other words, as Lars Emilson, the chief executive of     had ever encountered anything like it before. Or tasted
        the brand's can company Rexam said in September               anything quite like it. When they did, many hated it.
        when it delivered its 10 billionth unit to Red Bull: ‘The     Many focus group participants thought the tonic tasted
        can has become a symbol for a way of life’. This symbol       sickly sweet like liquid jelly babies or cough medicine.
        is Red Bull's capital. As Austrian billionaire founder        And they thought it was substantially over-priced for its
        Dietrich Mateschitz has said: ‘we have no real material       slim can size.
        assets, our asset is the brand’.                               Some were also put off by the strange-sounding
          Red Bull's slogan itself arose from the friendship          chemicals on the ingredients list, like taurine and
        between Mateschitz and Kastner. This partnership too          glucuronolactone. The rumour mill went ballistic. Was it
        has been fundamental to the brand's strong personality,       bad for children? Or an aphrodisiac? Or the equivalent
        says Kastner: ‘We'd both lived the 70s, with The Stones       of 14 espressos? Was it really made of bulls' testicles?
        and Spencer Davis and so on and we thought differently          But Mateschitz was convinced that if people
        [to other marketers]. Advertising was always telling          understood the product's functional benefits - that it
        people things like “Your laundry is not white enough”.        ‘vitalises body and mind’ - they would buy it. He also
        We always thought that was stupid. We thought                 saw the merit in leveraging all the myths around the
        differently. Finally with Red Bull we were able to execute    brand to his advantage.
        our thinking. We were two entrepreneurs. We didn't
                                                                        ‘The rumours and confusion add to the brand. These
        take ourselves too seriously. We weren't pushy. We
                                                                      myths and word of mouth add up to something quite
        were laid back. The brand is very personal. We're both
                                                                      close to a magical potion,’ explains Carsten Beers,
        in it. That's why it's so authentic.’
                                                                      international account supervisor at Kastner & Partners.
          The pair met while studying at the World Trade
                                                                        The brand is still boosted by the air of mystique that
        Institute in Vienna and Mateschitz turned to Kastner
                                                                      hangs over it today, aided by France's ongoing ban of
        when planning the launch of Red Bull. Born in 1945,
                                                                      the product on the grounds that it is ‘harmful’. ‘This is
        Mateschitz grew up in the Mürz valley, Styria,
                                                                      just the French protecting their own market and they
        surrounded by a family of teachers. He, however, didn't
                                                                      need an excuse, so they say they need more research
        thrive academically at school. According to Trend, an
                                                                      on taurine, a harmless acid. But it helps the rumour. Red
        Austrian magazine which crowned Mateschitz its 'Man
                                                                      Bull gets smuggled into France from Switzerland and
        of the Year' in 2000: ‘At age 18, Mateschitz headed to
                                                                      Belgium’, says Beers.
        Vienna and spent the next 10 years happily bumming
        around as a student. The essentials were sent from              Undeterred, Mateschitz launched Red Bull in Austria in
        home and he earned the luxuries himself: as a travel          1987. Problem was, at that time there was very little
        guide, as a barman in Switzerland, as a steel-worker in       marketing budget because all the investment had gone
        Sweden.’                                                      into production, research and gaining government
                                                                      approval for the product from the health ministry. And
          The magazine afforded Mateschitz this accolade
                                                                      Mateschitz does not believe in borrowing money,
        because ‘he's a marketing wizard. He has taken a
                                                                      preferring to run his company via cashflow rather than
        product which is nothing special and made an
                                                                      debt. Red Bull was forced into a grassroots strategy,
        international success of it, through sheer strength of
                                                                      which has since become its trademark.
        brand image and clever marketing’.
                                                                       This approach is often credited as the main reason the
         At 28, Mateschitz got a job in marketing at Unilever
                                                                      brand succeeded in creating the energy drinks market.
        where he was responsible for Omo, Sunlight and Lux. It
                                                                      But The Henley Centre's Tamar Kasriel, head of
        was through his travels marketing toothpaste for
                                                                      knowledge venturing, believes its fortune can be
        Blendax in 1982 that he came across a tonic that Thai
                                                                      attributed to more than just clever marketing: ‘Red Bull
        drivers used to stay alert at the wheel. He drank it to get
48 / 49




                                                                                                                    ©Jürgen Skarwan
                                                      ©ulrichgrill.com
                                                                             HANGAR-7 / SALZBURG, AUSTRIA 2005 /




HANGAR-7 / SALZBURG, AUSTRIA /




                                                                                             AIR RACE WORLD SERIES / NETHERLANDS 2005 /
                                                                         ©Markus Leodolter




      CLIFF DIVING / AUSTRIA 2005 /




       "We have no real material assets,
                                                                                                                               ©Szolt Szigetvary




        our asset is the brand.” / Dietrich Mateschiz
                                                                                                                                                   BUDAPEST 2005 /
                                                                                                                       ©Jürgen Skarwan
                                 ©Karoly Arvai




                                                 “TOGETHER” / GUNTHER EICHER / AUSTRIA 2002 /
  MOUNTAINBIKE FREERIDE /
case study / red bull /




                                    has been very smart or very lucky, or both. Some of its       present in over 100 countries.
                                    success is down to its first mover advantage and some           That's not to say it does not do traditional marketing.
                                    is because of the revolutionary, subversive edge given to     Red Bull executes a highly conservative, ‘problem and
                                    it by its early, grassroots marketing. Through both, it now   solution Procter and Gamble style’, above the line
                                    takes the lead on fuelling people's ability to have fun.’     strategy, says Kastner. But the brand's playful cartoon
                                      Many blatant copycat rivals have crashed and burned         ads, which air globally, are more of an amusing aside to
                                    in Red Bull's wake. The aptly named Burn, owned by            complement the core events and sponsorship strategy.
                                    Coca-Cola, fell flat when it tried to take on Red Bull in     As an adjunct they're often overlooked, which could
                                    the UK market in 2000.                                        explain why some pundits applauded Red Bull's ‘stealth’
                                                                                                  strategy on entering the US despite the fact it spent
                                      Ex-Coca-Cola marketer Phil Roman, now chief
                                                                                                  $100m on traditional media.
                                    executive of agency Meerkat Culture, believes Red Bull
                                    still has its stranglehold because no one has come up           As it becomes more mainstream, viral marketing is
                                    with a better product yet. ‘All of them have dabbled and      becoming increasingly important. In the UK for the last
                                    struggled and finally failed to say “here's a clear           two years, for example, agency Blowfish has been
                                    positioning of something that's different and here's          tasked to create parties that keep the brand on the right
                                    why”’, he says. ‘But Sprite 3G [Coke's latest energy          side of cool. ‘Our brief was to do something quirky and
                                    drink launch] will be interesting. It tastes good for a       interesting and keep Red Bull alive in an underground
                                    start.’                                                       way,’ says Chris Pearce, managing partner at Blowfish.

                                      But Red Bull has never been about the taste. Launch           Targeting ‘movers and shakers in key towns’, Blowfish
                                    marketing focused on sampling. The brand had to               organised a series of secret parties. The most
                                    persuade consumers to drink for a physical benefit,           fashionable haunts were targeted with flyers bearing the
                                    rather than the taste. It enlisted an army of souped-up       headline 'Please keep on the grass', accompanied by a
                                    super samplers, driving cars with giant Red Bull cans         blurry image of an armoured vehicle and a URL but no
                                    mounted on their roofs. These teams policed the streets       Red Bull branding.
                                    targeting the tired outside gyms, university campuses           ‘Red Bull wanted to do something that was an antidote
                                    and offices.                                                  to the heavily branded and overt TV advertising targeting
                                      Red Bull was one of the first companies to realise the      the mainstream. This was about discovering something
                                    power of student brand managers. Little encouragement         for themselves,’ says Pearce. ‘Personal invites were
                                    was needed for students to throw parties other than the       distributed and invitees were told by text where to meet.’
                                    free cases of Red Bull, especially when they realised            ‘On the night we picked up about 400 people in buses
                                    what a potent mix Red Bull and vodka proved. The brand        and transported them to the country. Everyone was
                                    manager role is an informal one, with students chosen         saying “what the hell are we doing?” They thought they
                                    for their outgoing personalities. In return, Red Bull gives   were being abducted when we took them on a 25
                                    them free drinks, covers the social costs incurred and        minute walk along a dirt track’, says Pearce. When they
                                    makes a modest contribution towards funding their             reached the top of the hill, they looked down into the
                                    studies.                                                      illuminated valley to see bars, dance floors and the
                                      The brand has stuck to this grassroots strategy when        armoured truck in the centre. Free Red Bull was
                                    launching in new territories. After conquering the            everywhere, but no banners or logos.
                                    Austrian market, Red Bull launched in Hungary and               This is typical of the type of underground marketing
                                    Germany in 1992, before entering the UK in 1995 and           done by Red Bull around the globe. Pearce admits it's
                                    California, the first state in the US, in 1998. It is now     incredibly difficult to measure the effectiveness of such
©Sutton Motorsport Images




                                                                                                  niche marketing. But as Kastner says, ‘making friends is
                                                                                                  not about asking what you get out of something’.
                                                                                                    Red Bull's Music Academy is another case in point.
                                                                                                  ‘We thought we should be present in music’, says
                                                                                                  Kastner. ‘But we didn't want to sponsor a big contest.
                                                                                                  We wanted to help young musicians improve their
                                                                                                  talents.’ Founded in 1998 and headquartered in
                                                                                                  different international cities each year, the Academy
                                                                                                  selects DJs, singers, songwriters and producers to
                                                                                                  spend two weeks with renowned musicians, to
                                                                                                  exchange ideas, learn and network. During this time they
                                                 RED BULL FORMULA 1 /                             come face to face with their music heroes, from pirate
50 / 51




radio station operators to turntablists to ‘sonic theorists’.    ‘Red Bull has sponsored so many of these sports
Drummer Bernard Purdie, boogie pioneer Leroy                    personalities that it has become ubiquitous. It's
Burgess, mixer Bob Power and African jazz artist Hugh           everywhere you turn. Whether it's snowboarding,
Masekela have all been guest lecturers.                         skateboarding or BMX-ing, the place is saturated with
  The Music Academy is supported by its more recent             people drinking Red Bull. They’ve seeded it beautifully.
ventures such as Artsehcro. Spelling orchestra                  They've been particularly good at linking with high
backwards, this initiative brings the DJ's turntable into       profile, potentially dangerous events that have grabbed
the classical music world. The brand also has what it           attention, like speed skiing,’ says Matt Hales, planning
calls its own ‘web radio’. It consists of a library of new      director at sports marketing agency Octagon.
music, which can be heard while accessing a photo                 One of Red Bull's most famous athletes is Austrian
archive of Red Bull events.                                     base jumper Felix Baumgartner, who became the first
  Another fundamental part of Red Bull's strategy to            man to fly across the English channel without using an
target opinion formers is extreme sports. As Soft Drinks        aircraft in 2003. Instead, he was supported by a pair of
International magazine's features editor Annette                Red Bull branded, carbon fibre wings. On touchdown
Sessions says: ‘Red Bull has become almost                      his words could not have more ‘on brand’ had Red Bull
synonymous with speed sports. Its many sponsorships             marketers chosen them. ‘It was total freedom,’ he said,
have given it a high profile in activities as diverse as        echoing Mateshitz's mantra that Red Bull gives people
motor racing, bobsleds and aerobatic flying. Its                the freedom to do what they want. Baumgartner's words
marketing strategy, including the sponsorship of such           and pictures were then promptly beamed around the
action sports, must be working: the brand hasn't needed         globe and seen by over 200 million people (Selling
to change direction in either its formula or packaging.         Power magazine, USA, September 2004).
There have been no makeovers, no on-pack promotions,              More recently, Red Bull has moved into mainstream
no two for the price of ones etc, that are seen elsewhere       events and sponsorships. Using the hook of extreme
to regenerate and bring new life to brands.’                    sports, it launched the Taurus World Stunt Awards to
  Indeed, the only product change the brand has made            honour Hollywood stuntmen and women in front of a
since it launched is the introduction of a sugar-free           star-studded audience on the Paramount Pictures lot.
variant, which has boosted sales. Extreme sports suit           As Mateschitz said at this year's gala ceremony: ‘Stunt
the brand because they accentuate the product                   artists are the ultimate extreme athletes, so it seemed
benefits; when athletes are pushed to the limits of their       only natural to create an event that would reward these
endurance, whether they're base jumping, kayaking, free         unsung heroes.’
skiing, mountain-biking or cliff diving, Red Bull is there        Less predictable is Red Bull's move into traditional
to stimulate body and mind.                                     sports like cricket, Formula 1 and particularly golf. Last
  The bolder the event, the better. Earlier this year Red       year it created the Red Bull Final 5 competition on the
Bull held a ‘Big Wave’ surfing competition in Africa. ‘In       European PGA Tour. As players dip in energy levels,
the end, the waves weren't big enough and the event             they are encouraged to drink Red Bull for the final five
was cancelled, but Red Bull picked up plenty of                 holes.
sympathetic media exposure in local sports journalists            However, Giles Morgan, managing director of Hill &
and specialist international media,’ says Sessions. Also        Knowlton's sports marketing and sponsorship division,
this year, Red Bull held the first bobsled race, which          believes Red Bull is approaching these new markets in
took place at Mount Hermon, Israel.                             a way that won't threaten its heartland youth positioning:
  Red Bull is particularly fond of aligning itself with new     ‘Rather than just slapping a label on an event, they've
and gravity-defying sports. Two years ago it invented the       gone down the route of describing the function and
‘Air Race’, a World Series competition described as a           benefit of what's in the can. They want to show that it's
cross between aerobatic flying, auto racing and skiing          not just beneficial for 17 to 25-year-olds or clubbers.
slalom. Pilots execute a series of mandatory high-speed         Grannies can drink it. And why wouldn't they?’
manoeuvres, withstanding G-forces up to 10 times their            Red Bull's move into Formula 1 motor racing is as far
body weight.                                                    from logo slapping as is possible. By buying the old
  The brand is also keen to back promising athletes,            Jaguar team at the end of 2004, the brand is really
rather than the big names. It will often ask sports             putting its neck on the line; after all, it wouldn't look
champions who they believe to be the next generation of         good if a product that claims to enhance performance
winners, the idea being that Red Bull will help them            trailed at the end of the grid, would it?
reach their potential. In total, Red Bull sponsors around         Hales believes it's too soon to judge how successful
300 athletes.                                                   this sponsorship will be. ‘The transition into the new
52 / 53




                                                  ©Staudinger & Franke
MASTERS OF ORIGAMI / AUSTRIA 2005 /
                                                                         CHALLENGE / FOUNDER DIETRICH MATESCHITZ
                                                                         KNEW THERE WAS POTENTIAL IN THE ENERGY-
     team has been such a big job. Only next year will we                GIVING TONIC HE FIRST SPOTTED IN THAILAND
     really see a Red-Bull-ified team. Then we'll see some               BEING GUZZLED BY TIRED TRUCK DRIVERS. HIS
     really creative uses of the team’, he says.                         BIG CHALLENGE WAS TO PERSUADE THE REST
       Already Red Bull has put its own spin on this traditional         OF THE WORLD TO CONSUME A SOFT DRINK FOR
     marketing arena, by launching its own magazine to                   ITS FUNCTION, RATHER THAN ITS TASTE. NO ONE
     accompany race days, called Bulletin. It contains all the           HAD ENCOUNTERED ANYTHING LIKE IT BEFORE.
     trackside gossip, from news about drivers' girlfriends to           FOCUS GROUPS THOUGHT IT TASTED HORRIBLE.
     Bernie Ecclestone's latest bugbear.                                 RUMOURS EMERGED THAT THE DRINK CON-
      In August it threw a Star Wars themed event to                     TAINED LIFE-THREATENING CHEMICALS, AND
     celebrate the formation of the new team during the                  PEOPLE THOUGHT IT WAS EXPENSIVE.
     Monaco Grand Prix weekend and promote the release                   PROTRACTED DEVELOPMENT COSTS ATE INTO
     of Episode III: Revenge of the Sith. Director George                RED BULL'S LAUNCH MARKETING BUDGET.
     Lucas schmoozed with the Stormtroopers and the
     Formula 1 glitterati.                                               SOLUTION / BY TARGETING OPINION FORMERS
                                                                         WITH GRASSROOTS MARKETING INITIATIVES, RED
       Although the Formula 1 deal gives Red Bull a bold
                                                                         BULL CREATED AN IMAGE AROUND THE BRAND
     global positioning, some observers have questioned the
                                                                         THAT MADE DRINKING IT SYMBOLISE FREEDOM,
     move and hinted that it is Mateschitz's personal affinity
                                                                         AND LIVING LIFE TO THE MAX. IT HAS DONE THIS
     to the sport that led to the decision to invest, rather than
                                                                         BY BEFRIENDING PARTYING STUDENTS AND
     sound marketing sense. Similar aspersions have been
                                                                         EXTREME SPORTS ATHLETES THROUGH ITS MANY
     cast in relation to Red Bull's aviation interests, such as
                                                                         QUIRKY EVENTS AND SPONSORSHIPS. THESE
     Hangar-7 (a huge glass hanger at Salzburg airport
                                                                         PROPERTIES      ARE   HIGHLY     PR-FRIENDLY,
     which houses a collection of old aircrafts, the Flying
                                                                         ATTRACTING SIGNIFICANT MEDIA EXPOSURE.
     Bulls) and its restaurant Ikarus, which showcases
                                                                         WHEREVER PEOPLE ARE IN NEED OF
     acclaimed chefs every month.
                                                                         STIMULATION FOR THE BODY AND MIND, RED
       But as Giles Morgan says, in today's world obsessed               BULL IS THERE. THE STRATEGY CONTINUES
     with return on investment and research panels                       TODAY WITH A GROWING NUMBER OF OPINION
     ‘marketers can sometimes disappear up their own                     FORMERS DRINKING RED BULL, SUCH AS
     marketing strategies’.                                              CRICKETERS AND GOLFERS, AND TELLING THE
       ‘Marketers can be very pompous about CEOs creating                REST OF THE WORLD ABOUT IT. RED BULL'S
     associations on a whim, or putting money into their                 WEBSITE SERVES AS A PORTAL INTO THE
     favourite pastimes. But why the hell not? In Red Bull's             DIVERSE ARRAY OF ACTIVITIES ENDORSED BY
     case, that's very close to the idea of living your life how         THE BRAND.
     you want to’, he adds.
       Many marketers also lose confidence in their ideas if             RESULTS / IN ALL NATIONAL MARKETS IN WHICH
     they don't immediately produce a payback. This is                   RED BULL IS PRESENT, IT HOLDS AT LEAST A
     something that Mateschitz has never done. He                        70% SHARE. NO OTHER RIVAL HAS GOT CLOSE,
     relentlessly persevered, even when the outlook was                  DESPITE THE CONSTANT ONSLAUGHT OF
     bleak.                                                              LAUNCHES IN THE ENERGY DRINK SECTOR. IT
                                                                         HAS MANAGED TO DO THIS WITHOUT THE
       As Beers points out, many successful brand case
                                                                         NEED TO DISCOUNT ITS PRODUCT OR REVAMP
     studies read like fairytales that follow a logical
                                                                         ITS IMAGE.
     progression to an inevitable, happy ending. ‘But just
                                                                         IN 2004 RED BULL SOLD 1.935 BILLION CANS.
     because a brand gets to be successful doesn't mean
                                                                         COMPANY SALES ROSE BY 32.3% FROM 1.261
     that it's logical. Often articles have a selective
                                                                         BILLION EUROS TO 1.668 BILLION EUROS. SALES
     perception of events. You read them and think “hey,
                                                                         ARE UP 50% IN THE USA, 43% IN THE MIDDLE
     anyone can do it”. We should never forget that
                                                                         EAST, 40% IN AUSTRALIA AND 30% IN EASTERN
     Mateschitz had very hard times.’
                                                                         EUROPE. FOR MANY, RED BULL'S SLIMLINE CAN
        The founder's passion and commitment runs through                CHARACTERISES ENERGY DRINKS AND HAS
     the company DNA. Though this human touch will not                   BECOME AS ICONIC AS THE COCA-COLA
     always be predictable, logical or rational, there's no              BOTTLE. IN FACT, ACCORDING TO BEVERAGE
     doubt that when the brand grabs the bull by the horns,              DIGEST, RED BULL NOW OUTSELLS COKE AND
     it's a force to be reckoned with.                                   PEPSI IN AMERICAN CONVENIENCE STORES.
case study / red bull /




ANALYST’S INSIGHT / By John Band /
Consumer Markets Analyst at Datamonitor

       If you're planning to launch a new product into the over-
       crowded soft drinks market, you've got two options.
       Either start with a small-scale launch, with a possible
       roll-out to other regions if everything goes well (maybe if
       this is successful, you'll eventually roll the brand out
       nationwide or internationally). Or go for a huge, all-guns-
       blazing global launch, supported by vast amounts of
       above- and below-the-line marketing.
       The first approach is popular among low-cash start-ups,
       the second among drinks giants - Innocent smoothies
       and lemon-and-lime Diet Coke are good examples. But
       what about a huge global launch over a short time peri-
       od without significant input or support from any of the
       established multinational drinks companies? What
       about doing this initially with no above-the-line market-
       ing support at all?
       Red Bull is not an example that drinks marketers ought
       to follow slavishly: Dietrich Mateschitz's roll-out plan was
       so bold that, but for the fact he owned the company, no
       CEO would ever have greenlighted it. The success of
       this strategy owes a great deal to being in the right place
       at the right time, as clubbers tired of beer and alcopops
       while extreme sports took off worldwide.
       Nonetheless, Red Bull's launch was clear evidence that
       viral and word-of-mouth marketing is now the most
       important advertising medium for new product launches,
       utterly eclipsing the traditional 30-second TV spot.
       Consumers are so jaded and immune to conventional ad
       claims that if you want them to trust a new brand, you
       need to go for their friends and their idols. Above-the-
       line media still have a role, but this role is to maintain
       interest in existing brands and to support below-the-line
       campaigns.
       www.datamonitor.com
       AD SPEND EURO BY ADVERTISING + COUNTRY
       APRIL 2005 - JUNE 2005
                                                                     NETHERLANDS




                                                                                                      SWITZERLAND


                                                                                                                    PAN-EUROPE
                                                                                            DENMARK
                        GERMANY




                                                           BELGIUM




                                                                                   SWEDEN
                                  FRANCE




        SPEND
                                           SPAIN


                                                   ITALY




        MILLIONS
                   UK




        3,000

        2,700

        2,400

        2,100

        1,800
        1,500

        1,200
        0,900
        0,600

        0,300
        0,000

                   TELEVISION
                   UK   D         F        E
                                                   NEWSPAPER
                                                    I B   NL                       S        DK
                                                                                                MAGAZINE
                                                                                                  CHE PAN
                                                                                                     EUROPE


        Source: www.xtremedigest.com
54 / 55




          RED BULL / BRAND MAP/
                                                  HERITAGE / Most of the world's iconic




                                                                                                                                                          ©Ian Hylands
                                                  brands are rooted in a good story. Red
                                                  Bull's humble origins as an obscure ori-
                                                  ental stimulant sparked a rags-to-riches
                                                  tale rooted in the power of effective mar-
                                                  keting. The myths surrounding the                                          GRASSROOTS MARKETING / Wh
                                                  drink's strange-sounding chemicals - an                                    Red Bull launched in 1987, the marketi
                                                  aphrodisiac? The equivalent of 14                                          budget had largely been eaten up by t
                                                  espressos? Made of bulls' testicles? add                                   new product's development cos
                                                  up to something close to a magical                                         Reluctant to run the company on de
                                                  potion.                                                                    founder Dietrich Mateschitz a
                                                                                                                             advertising partner Johannes Kastn
                                                                                                                             opted for a grassroots strategy, whi
                                                                                                                             has become the brand's trademark. R
             ©ulrichgrill.com




                                                                                                                             Bull is a rare drink, sold on physi
                                                                                                                             benefit rather than taste. Hence t
                                                                                                                             inaugural army of street sampler
                                                                                                                             targeting the tired outside gym
                                                                                                                             university campuses and offices.


           CREDIBILITY / Copycat rivals have
           crashed and burned in Red Bull's wake.
           It has retained its stranglehold on the
           energy drinks category because of a
           clear and consistent positioning, free of
           the usual retail gimmicks and packaging
           redesigns: the product genuinely does
           deliver on its claim to 'vitalise body and
           mind'.                                                                       EVENTS / BUZZ / Red Bull sees event
                                                                                        marketing as an antidote to heavily
                                                                                        branded mainstream advertising. This
                                                                                        chimes with the brand's 'making friends,
                                                                                        not buying people' positioning. Activities
                                                                                        range from secret parties that keep a
                                                                                        subversive brand on the right side of

                                                                                                                                                                         ©DanielGrund.com
                                                                                        cool to PR-friendly Air Races and the
                                                                                        famous Flugtag, watched by up to 50,000
                                                                                        spectators in one go. Red Bull's appeal
                                                                                        has grown by targeting opinion formers,
                                                   ©Jürgen Skarwan




                                                                                        who drive sales through word of mouth.




PONSORSHIP / CULTURE / Red Bull's                                                                                            SPONSORSHIP / SPORTS / Red Bul
 usic Academy helps young DJs,                                                                                               synonymous with speed sports a
 ngers, songwriters and producers                                                                                            gravity-defying stunts. The bra
 arn from renowned musicians. Its                                                                                            sponsors 300 athletes, many of wh
aurus World Stunt Awards honour                                                                                              are up-and-coming rather than big na
ollywood stuntmen. The brand also                                                                                            stars - the idea being that Red Bull
uns its own 'web radio' - a library of                                                                                       help them reach their potential.
ew music, accompanied by a photo                                                                                             Extreme sports suit the brand beca
rchive of Red Bull events. Its ties to                                                                                       they accentuate the product benef
                                                                     ©DanielGrund.com




viation are symbolised by Hangar-7 at                                                                                        when athletes are pushed to the limits
alzburg airport, which houses a                                                                                              endurance, Red Bull stimulates body a
ollection of old aircraft, and a                                                                                             mind. Red Bull has also infiltra
estaurant, Ikarus, which showcases                                                                                           traditional sports like cricket and g
cclaimed chefs.                                                                                                              and now runs its own Formula 1 team

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Red Bull Market

  • 1. case study / red bull / A BULL MARKET
  • 2. 44 / 45 CASE STUDY / RED BULL / A BULL MARKET / RED BULL DEFIES GRAVITY AND CONVENTION. ONCE THE PRESERVE OF TIRED THAI TRUCK DRIVERS, THE BRAND SHIFTED NEARLY TWO BILLION CANS LAST YEAR AND DOMINATES EVERY NATIONAL MARKET IN WHICH IT IS PRESENT. ITS GRASSROOTS MARKETING AND SAMPLING STRATEGY HAS SPAWNED A LEGION OF ADMIRERS, FROM HIP CLUBSTERS TO JADED CUBICLE-DWELLERS. ITS CAPACITY TO MAKE FRIENDS ALONG THE ENTIRE SPORTING SPECTRUM, VIA CRICKETERS AND GOLFERS TO AEROBATIC PILOTS AND PEOPLE WHO THROW THEMSELVES OFF MOUNTAINS FOR FUN HAS TURNED THE BLUE AND SILVER CAN INTO A SYMBOL FOR A WAY OF LIFE / SUZY BASHFORD UNCOVERS THE STORY BEHIND AN ICONIC DRINK THAT SELLS ON FUNCTION RATHER THAN TASTE /
  • 3. case study / red bull / Revolutionary. Multi-faceted. Anti-brand. Non- cricketers said when they got home after that,’ smiles conformist. These are all terms that have been used to Kastner. describe Red Bull's marketing approach. But ask the Red Bull boasts at least 70% of every national market man who came up with the now ubiquitous ‘Red Bull in which it is present and is still growing rapidly. Last gives you wiiings’ slogan to shed some light on this year company sales rose by 32.3% from 1.261 billion hugely successful brand strategy, and you realise it is Euros to 1.668 billion Euros. Sales were up 50% in the actually overwhelmingly simple. USA, 43% in the Middle East, 40% in Australia and ‘Red Bull is all about making friends. Not buying people. 30% in Eastern Europe. Also in 2004, the company Because Red Bull became a friend, a real personality, established new subsidiaries in Canada, Turkey, Russia people feel emotional towards it. They do things for us and Romania. that they wouldn't do for Coca-Cola,’ says Johannes Red Bull's appeal has grown by targeting opinion Kastner, founder of international advertising network formers, who drive sales through word of mouth and by Kastner & Partners. The agency has been working on association. Extreme sportsmen. Hollywood stuntmen. the account since 1984, three years before the brand's Barmen at the trendiest haunts. Formula 1 drivers. Now, official launch, and has been integral to its product even golfers. This seeding strategy has made Red Bull design and development. the clear global energy drink market leader, selling This is hardly the answer you would expect for a brand 1.935 billion cans in 2004. with such an edgy image, steeped in urban legend and What these key audiences say is infinitely more living life at the limits. The strategy is so simple that it important to Red Bull than what the media says. could even be mistaken for a playground guide on how Compared to many other brands in the 'lifestyle' sector, to get down with the ‘in’ crowd. In fact, the way that Red Bull certainly doesn't bend over backwards to woo Kastner describes the approach is startlingly similar to and accommodate reporters writing about the company, the definition of a good friend given on charity yet it still manages to garner significant media coverage Kidscape's website: ‘Good friends show an interest in for its exploits. what people do; go around with a pleasant expression At Red Bull events, journalists tend to come away with on their face; ask to join in, don't demand; offer to help the impression that the PR team's attention is clearly on others with work or carry things; invite people to do the participants for whom the event is being thrown, something; hang around places where other people rather than the peripheral media types. To Red Bull, the they make friends with are; are good at thinking of participants are the real opinion-formers. After all, as interesting things to do; are willing to share; are Red Bull knows, showing off is no way to make friends humourous; and are good at organising games or and influence people. activities. (www.kidscape.org.uk/childrenteens/makingfriends/1m ‘To advertise oneself is not good. We don't say “come akingfriends.shtml) and look at how wonderful we are everybody”. That would not be laid back. That would be aggressive, old- Whether Red Bull is building a start-gate to allow an style marketing. It's always better to let others say how up and coming snowboarder to improve his race great we are’, states Kastner. technique, throwing parties with free drinks so that clubbers can dance all night or helping students stay He adds that Red Bull doesn't even promote one of its awake while revising, these rules of the playground are most defining and famous worldwide events in a way applied scrupulously. that garners positive coverage for the brand: the Flugtag. Participants make wings and attempt to fly in ‘We have a lot of respect. We don't push people to do their homemade contraptions, a sight witnessed by anything. We give them ideas. We give them a product. thousands of spectators, sometimes more than 50,000. They can do want they want. In TV clips we never ask According to Kastner, the Flugtag is only advertised in a them to say things or give them logos. We're there to way that helps people who have created the machines help them. We're there to give them experiences they be seen. At Flugtag time, Red Bull replaces its normal can't buy. It's humanistic thinking,’ says Kastner. above the line ads with pictures or footage of previous An example of one such experience came after the competition participants. These may catch people English cricket team famously won The Ashes this drinking Red Bull or wearing a Red Bull helmet, for summer. Red Bull flew the team members and their wives example, but the branding is incidental to the main in one of its 'Flying Bulls', a Douglas DC-6, to Venice for a message that focuses on encouraging performers to week. Even before this gesture, Andrew Flintoff and Kevin take part. Pietersen happily told the broadcast media how they drank Kastner argues that such a strong bond has been Red Bull before a game. ‘You can imagine what the
  • 4. 46 / 47 ©Karoly Arvai RACE WORLD SERIES / THE FLYING BULLS AEROBATICS TEAM 2005 / FLUGTAG / BRATISLAVA 2005 / ©Christian Pondella FLUGTAG / MIAMI 2004 / “Because Red Bull became a friend, a real personaliy, people fel emotional towards i. They do things for us that they wouldn't do for Coca-Cola.” ©Mattias Fredriksson ©Berhard Spottel FREESTYLE SKIING / HENRIK WINDSTEDT / FELIX BAUMGARTNER / CHANNEL CROSSING /
  • 5. case study / red bull / created between consumers and Red Bull, that when rid of his jetlag and, recognising its potential as an they walk down the street clutching their can they are energy-giving drink, he spent the next few years refining using it to identify themselves: ‘They want to express the recipe. Today, Mateschitz owns 49% of the something by holding this can. They want to say “I am business, with his Thai partner Chaleo Yoovidhya also like the personality of this can”. They want to say we are retaining 49%. The remaining stake is owned by another professional. We are smart. We are good at sport. We Thai associate, Chalerm Yoovidhya. first kissed a girl when we were twelve. We smoked Mateschitz wanted Kastner to help him with the cigarettes very early. Maybe we've spent a night in marketing strategy. A famously fraught few years prison before because of a big party we had. But we are followed. Not only did the duo struggle to agree on a smart, we don't spend all our time getting drunk.’ slogan, but the product researched appallingly. Nobody In other words, as Lars Emilson, the chief executive of had ever encountered anything like it before. Or tasted the brand's can company Rexam said in September anything quite like it. When they did, many hated it. when it delivered its 10 billionth unit to Red Bull: ‘The Many focus group participants thought the tonic tasted can has become a symbol for a way of life’. This symbol sickly sweet like liquid jelly babies or cough medicine. is Red Bull's capital. As Austrian billionaire founder And they thought it was substantially over-priced for its Dietrich Mateschitz has said: ‘we have no real material slim can size. assets, our asset is the brand’. Some were also put off by the strange-sounding Red Bull's slogan itself arose from the friendship chemicals on the ingredients list, like taurine and between Mateschitz and Kastner. This partnership too glucuronolactone. The rumour mill went ballistic. Was it has been fundamental to the brand's strong personality, bad for children? Or an aphrodisiac? Or the equivalent says Kastner: ‘We'd both lived the 70s, with The Stones of 14 espressos? Was it really made of bulls' testicles? and Spencer Davis and so on and we thought differently But Mateschitz was convinced that if people [to other marketers]. Advertising was always telling understood the product's functional benefits - that it people things like “Your laundry is not white enough”. ‘vitalises body and mind’ - they would buy it. He also We always thought that was stupid. We thought saw the merit in leveraging all the myths around the differently. Finally with Red Bull we were able to execute brand to his advantage. our thinking. We were two entrepreneurs. We didn't ‘The rumours and confusion add to the brand. These take ourselves too seriously. We weren't pushy. We myths and word of mouth add up to something quite were laid back. The brand is very personal. We're both close to a magical potion,’ explains Carsten Beers, in it. That's why it's so authentic.’ international account supervisor at Kastner & Partners. The pair met while studying at the World Trade The brand is still boosted by the air of mystique that Institute in Vienna and Mateschitz turned to Kastner hangs over it today, aided by France's ongoing ban of when planning the launch of Red Bull. Born in 1945, the product on the grounds that it is ‘harmful’. ‘This is Mateschitz grew up in the Mürz valley, Styria, just the French protecting their own market and they surrounded by a family of teachers. He, however, didn't need an excuse, so they say they need more research thrive academically at school. According to Trend, an on taurine, a harmless acid. But it helps the rumour. Red Austrian magazine which crowned Mateschitz its 'Man Bull gets smuggled into France from Switzerland and of the Year' in 2000: ‘At age 18, Mateschitz headed to Belgium’, says Beers. Vienna and spent the next 10 years happily bumming around as a student. The essentials were sent from Undeterred, Mateschitz launched Red Bull in Austria in home and he earned the luxuries himself: as a travel 1987. Problem was, at that time there was very little guide, as a barman in Switzerland, as a steel-worker in marketing budget because all the investment had gone Sweden.’ into production, research and gaining government approval for the product from the health ministry. And The magazine afforded Mateschitz this accolade Mateschitz does not believe in borrowing money, because ‘he's a marketing wizard. He has taken a preferring to run his company via cashflow rather than product which is nothing special and made an debt. Red Bull was forced into a grassroots strategy, international success of it, through sheer strength of which has since become its trademark. brand image and clever marketing’. This approach is often credited as the main reason the At 28, Mateschitz got a job in marketing at Unilever brand succeeded in creating the energy drinks market. where he was responsible for Omo, Sunlight and Lux. It But The Henley Centre's Tamar Kasriel, head of was through his travels marketing toothpaste for knowledge venturing, believes its fortune can be Blendax in 1982 that he came across a tonic that Thai attributed to more than just clever marketing: ‘Red Bull drivers used to stay alert at the wheel. He drank it to get
  • 6. 48 / 49 ©Jürgen Skarwan ©ulrichgrill.com HANGAR-7 / SALZBURG, AUSTRIA 2005 / HANGAR-7 / SALZBURG, AUSTRIA / AIR RACE WORLD SERIES / NETHERLANDS 2005 / ©Markus Leodolter CLIFF DIVING / AUSTRIA 2005 / "We have no real material assets, ©Szolt Szigetvary our asset is the brand.” / Dietrich Mateschiz BUDAPEST 2005 / ©Jürgen Skarwan ©Karoly Arvai “TOGETHER” / GUNTHER EICHER / AUSTRIA 2002 / MOUNTAINBIKE FREERIDE /
  • 7. case study / red bull / has been very smart or very lucky, or both. Some of its present in over 100 countries. success is down to its first mover advantage and some That's not to say it does not do traditional marketing. is because of the revolutionary, subversive edge given to Red Bull executes a highly conservative, ‘problem and it by its early, grassroots marketing. Through both, it now solution Procter and Gamble style’, above the line takes the lead on fuelling people's ability to have fun.’ strategy, says Kastner. But the brand's playful cartoon Many blatant copycat rivals have crashed and burned ads, which air globally, are more of an amusing aside to in Red Bull's wake. The aptly named Burn, owned by complement the core events and sponsorship strategy. Coca-Cola, fell flat when it tried to take on Red Bull in As an adjunct they're often overlooked, which could the UK market in 2000. explain why some pundits applauded Red Bull's ‘stealth’ strategy on entering the US despite the fact it spent Ex-Coca-Cola marketer Phil Roman, now chief $100m on traditional media. executive of agency Meerkat Culture, believes Red Bull still has its stranglehold because no one has come up As it becomes more mainstream, viral marketing is with a better product yet. ‘All of them have dabbled and becoming increasingly important. In the UK for the last struggled and finally failed to say “here's a clear two years, for example, agency Blowfish has been positioning of something that's different and here's tasked to create parties that keep the brand on the right why”’, he says. ‘But Sprite 3G [Coke's latest energy side of cool. ‘Our brief was to do something quirky and drink launch] will be interesting. It tastes good for a interesting and keep Red Bull alive in an underground start.’ way,’ says Chris Pearce, managing partner at Blowfish. But Red Bull has never been about the taste. Launch Targeting ‘movers and shakers in key towns’, Blowfish marketing focused on sampling. The brand had to organised a series of secret parties. The most persuade consumers to drink for a physical benefit, fashionable haunts were targeted with flyers bearing the rather than the taste. It enlisted an army of souped-up headline 'Please keep on the grass', accompanied by a super samplers, driving cars with giant Red Bull cans blurry image of an armoured vehicle and a URL but no mounted on their roofs. These teams policed the streets Red Bull branding. targeting the tired outside gyms, university campuses ‘Red Bull wanted to do something that was an antidote and offices. to the heavily branded and overt TV advertising targeting Red Bull was one of the first companies to realise the the mainstream. This was about discovering something power of student brand managers. Little encouragement for themselves,’ says Pearce. ‘Personal invites were was needed for students to throw parties other than the distributed and invitees were told by text where to meet.’ free cases of Red Bull, especially when they realised ‘On the night we picked up about 400 people in buses what a potent mix Red Bull and vodka proved. The brand and transported them to the country. Everyone was manager role is an informal one, with students chosen saying “what the hell are we doing?” They thought they for their outgoing personalities. In return, Red Bull gives were being abducted when we took them on a 25 them free drinks, covers the social costs incurred and minute walk along a dirt track’, says Pearce. When they makes a modest contribution towards funding their reached the top of the hill, they looked down into the studies. illuminated valley to see bars, dance floors and the The brand has stuck to this grassroots strategy when armoured truck in the centre. Free Red Bull was launching in new territories. After conquering the everywhere, but no banners or logos. Austrian market, Red Bull launched in Hungary and This is typical of the type of underground marketing Germany in 1992, before entering the UK in 1995 and done by Red Bull around the globe. Pearce admits it's California, the first state in the US, in 1998. It is now incredibly difficult to measure the effectiveness of such ©Sutton Motorsport Images niche marketing. But as Kastner says, ‘making friends is not about asking what you get out of something’. Red Bull's Music Academy is another case in point. ‘We thought we should be present in music’, says Kastner. ‘But we didn't want to sponsor a big contest. We wanted to help young musicians improve their talents.’ Founded in 1998 and headquartered in different international cities each year, the Academy selects DJs, singers, songwriters and producers to spend two weeks with renowned musicians, to exchange ideas, learn and network. During this time they RED BULL FORMULA 1 / come face to face with their music heroes, from pirate
  • 8. 50 / 51 radio station operators to turntablists to ‘sonic theorists’. ‘Red Bull has sponsored so many of these sports Drummer Bernard Purdie, boogie pioneer Leroy personalities that it has become ubiquitous. It's Burgess, mixer Bob Power and African jazz artist Hugh everywhere you turn. Whether it's snowboarding, Masekela have all been guest lecturers. skateboarding or BMX-ing, the place is saturated with The Music Academy is supported by its more recent people drinking Red Bull. They’ve seeded it beautifully. ventures such as Artsehcro. Spelling orchestra They've been particularly good at linking with high backwards, this initiative brings the DJ's turntable into profile, potentially dangerous events that have grabbed the classical music world. The brand also has what it attention, like speed skiing,’ says Matt Hales, planning calls its own ‘web radio’. It consists of a library of new director at sports marketing agency Octagon. music, which can be heard while accessing a photo One of Red Bull's most famous athletes is Austrian archive of Red Bull events. base jumper Felix Baumgartner, who became the first Another fundamental part of Red Bull's strategy to man to fly across the English channel without using an target opinion formers is extreme sports. As Soft Drinks aircraft in 2003. Instead, he was supported by a pair of International magazine's features editor Annette Red Bull branded, carbon fibre wings. On touchdown Sessions says: ‘Red Bull has become almost his words could not have more ‘on brand’ had Red Bull synonymous with speed sports. Its many sponsorships marketers chosen them. ‘It was total freedom,’ he said, have given it a high profile in activities as diverse as echoing Mateshitz's mantra that Red Bull gives people motor racing, bobsleds and aerobatic flying. Its the freedom to do what they want. Baumgartner's words marketing strategy, including the sponsorship of such and pictures were then promptly beamed around the action sports, must be working: the brand hasn't needed globe and seen by over 200 million people (Selling to change direction in either its formula or packaging. Power magazine, USA, September 2004). There have been no makeovers, no on-pack promotions, More recently, Red Bull has moved into mainstream no two for the price of ones etc, that are seen elsewhere events and sponsorships. Using the hook of extreme to regenerate and bring new life to brands.’ sports, it launched the Taurus World Stunt Awards to Indeed, the only product change the brand has made honour Hollywood stuntmen and women in front of a since it launched is the introduction of a sugar-free star-studded audience on the Paramount Pictures lot. variant, which has boosted sales. Extreme sports suit As Mateschitz said at this year's gala ceremony: ‘Stunt the brand because they accentuate the product artists are the ultimate extreme athletes, so it seemed benefits; when athletes are pushed to the limits of their only natural to create an event that would reward these endurance, whether they're base jumping, kayaking, free unsung heroes.’ skiing, mountain-biking or cliff diving, Red Bull is there Less predictable is Red Bull's move into traditional to stimulate body and mind. sports like cricket, Formula 1 and particularly golf. Last The bolder the event, the better. Earlier this year Red year it created the Red Bull Final 5 competition on the Bull held a ‘Big Wave’ surfing competition in Africa. ‘In European PGA Tour. As players dip in energy levels, the end, the waves weren't big enough and the event they are encouraged to drink Red Bull for the final five was cancelled, but Red Bull picked up plenty of holes. sympathetic media exposure in local sports journalists However, Giles Morgan, managing director of Hill & and specialist international media,’ says Sessions. Also Knowlton's sports marketing and sponsorship division, this year, Red Bull held the first bobsled race, which believes Red Bull is approaching these new markets in took place at Mount Hermon, Israel. a way that won't threaten its heartland youth positioning: Red Bull is particularly fond of aligning itself with new ‘Rather than just slapping a label on an event, they've and gravity-defying sports. Two years ago it invented the gone down the route of describing the function and ‘Air Race’, a World Series competition described as a benefit of what's in the can. They want to show that it's cross between aerobatic flying, auto racing and skiing not just beneficial for 17 to 25-year-olds or clubbers. slalom. Pilots execute a series of mandatory high-speed Grannies can drink it. And why wouldn't they?’ manoeuvres, withstanding G-forces up to 10 times their Red Bull's move into Formula 1 motor racing is as far body weight. from logo slapping as is possible. By buying the old The brand is also keen to back promising athletes, Jaguar team at the end of 2004, the brand is really rather than the big names. It will often ask sports putting its neck on the line; after all, it wouldn't look champions who they believe to be the next generation of good if a product that claims to enhance performance winners, the idea being that Red Bull will help them trailed at the end of the grid, would it? reach their potential. In total, Red Bull sponsors around Hales believes it's too soon to judge how successful 300 athletes. this sponsorship will be. ‘The transition into the new
  • 9.
  • 10. 52 / 53 ©Staudinger & Franke MASTERS OF ORIGAMI / AUSTRIA 2005 / CHALLENGE / FOUNDER DIETRICH MATESCHITZ KNEW THERE WAS POTENTIAL IN THE ENERGY- team has been such a big job. Only next year will we GIVING TONIC HE FIRST SPOTTED IN THAILAND really see a Red-Bull-ified team. Then we'll see some BEING GUZZLED BY TIRED TRUCK DRIVERS. HIS really creative uses of the team’, he says. BIG CHALLENGE WAS TO PERSUADE THE REST Already Red Bull has put its own spin on this traditional OF THE WORLD TO CONSUME A SOFT DRINK FOR marketing arena, by launching its own magazine to ITS FUNCTION, RATHER THAN ITS TASTE. NO ONE accompany race days, called Bulletin. It contains all the HAD ENCOUNTERED ANYTHING LIKE IT BEFORE. trackside gossip, from news about drivers' girlfriends to FOCUS GROUPS THOUGHT IT TASTED HORRIBLE. Bernie Ecclestone's latest bugbear. RUMOURS EMERGED THAT THE DRINK CON- In August it threw a Star Wars themed event to TAINED LIFE-THREATENING CHEMICALS, AND celebrate the formation of the new team during the PEOPLE THOUGHT IT WAS EXPENSIVE. Monaco Grand Prix weekend and promote the release PROTRACTED DEVELOPMENT COSTS ATE INTO of Episode III: Revenge of the Sith. Director George RED BULL'S LAUNCH MARKETING BUDGET. Lucas schmoozed with the Stormtroopers and the Formula 1 glitterati. SOLUTION / BY TARGETING OPINION FORMERS WITH GRASSROOTS MARKETING INITIATIVES, RED Although the Formula 1 deal gives Red Bull a bold BULL CREATED AN IMAGE AROUND THE BRAND global positioning, some observers have questioned the THAT MADE DRINKING IT SYMBOLISE FREEDOM, move and hinted that it is Mateschitz's personal affinity AND LIVING LIFE TO THE MAX. IT HAS DONE THIS to the sport that led to the decision to invest, rather than BY BEFRIENDING PARTYING STUDENTS AND sound marketing sense. Similar aspersions have been EXTREME SPORTS ATHLETES THROUGH ITS MANY cast in relation to Red Bull's aviation interests, such as QUIRKY EVENTS AND SPONSORSHIPS. THESE Hangar-7 (a huge glass hanger at Salzburg airport PROPERTIES ARE HIGHLY PR-FRIENDLY, which houses a collection of old aircrafts, the Flying ATTRACTING SIGNIFICANT MEDIA EXPOSURE. Bulls) and its restaurant Ikarus, which showcases WHEREVER PEOPLE ARE IN NEED OF acclaimed chefs every month. STIMULATION FOR THE BODY AND MIND, RED But as Giles Morgan says, in today's world obsessed BULL IS THERE. THE STRATEGY CONTINUES with return on investment and research panels TODAY WITH A GROWING NUMBER OF OPINION ‘marketers can sometimes disappear up their own FORMERS DRINKING RED BULL, SUCH AS marketing strategies’. CRICKETERS AND GOLFERS, AND TELLING THE ‘Marketers can be very pompous about CEOs creating REST OF THE WORLD ABOUT IT. RED BULL'S associations on a whim, or putting money into their WEBSITE SERVES AS A PORTAL INTO THE favourite pastimes. But why the hell not? In Red Bull's DIVERSE ARRAY OF ACTIVITIES ENDORSED BY case, that's very close to the idea of living your life how THE BRAND. you want to’, he adds. Many marketers also lose confidence in their ideas if RESULTS / IN ALL NATIONAL MARKETS IN WHICH they don't immediately produce a payback. This is RED BULL IS PRESENT, IT HOLDS AT LEAST A something that Mateschitz has never done. He 70% SHARE. NO OTHER RIVAL HAS GOT CLOSE, relentlessly persevered, even when the outlook was DESPITE THE CONSTANT ONSLAUGHT OF bleak. LAUNCHES IN THE ENERGY DRINK SECTOR. IT HAS MANAGED TO DO THIS WITHOUT THE As Beers points out, many successful brand case NEED TO DISCOUNT ITS PRODUCT OR REVAMP studies read like fairytales that follow a logical ITS IMAGE. progression to an inevitable, happy ending. ‘But just IN 2004 RED BULL SOLD 1.935 BILLION CANS. because a brand gets to be successful doesn't mean COMPANY SALES ROSE BY 32.3% FROM 1.261 that it's logical. Often articles have a selective BILLION EUROS TO 1.668 BILLION EUROS. SALES perception of events. You read them and think “hey, ARE UP 50% IN THE USA, 43% IN THE MIDDLE anyone can do it”. We should never forget that EAST, 40% IN AUSTRALIA AND 30% IN EASTERN Mateschitz had very hard times.’ EUROPE. FOR MANY, RED BULL'S SLIMLINE CAN The founder's passion and commitment runs through CHARACTERISES ENERGY DRINKS AND HAS the company DNA. Though this human touch will not BECOME AS ICONIC AS THE COCA-COLA always be predictable, logical or rational, there's no BOTTLE. IN FACT, ACCORDING TO BEVERAGE doubt that when the brand grabs the bull by the horns, DIGEST, RED BULL NOW OUTSELLS COKE AND it's a force to be reckoned with. PEPSI IN AMERICAN CONVENIENCE STORES.
  • 11. case study / red bull / ANALYST’S INSIGHT / By John Band / Consumer Markets Analyst at Datamonitor If you're planning to launch a new product into the over- crowded soft drinks market, you've got two options. Either start with a small-scale launch, with a possible roll-out to other regions if everything goes well (maybe if this is successful, you'll eventually roll the brand out nationwide or internationally). Or go for a huge, all-guns- blazing global launch, supported by vast amounts of above- and below-the-line marketing. The first approach is popular among low-cash start-ups, the second among drinks giants - Innocent smoothies and lemon-and-lime Diet Coke are good examples. But what about a huge global launch over a short time peri- od without significant input or support from any of the established multinational drinks companies? What about doing this initially with no above-the-line market- ing support at all? Red Bull is not an example that drinks marketers ought to follow slavishly: Dietrich Mateschitz's roll-out plan was so bold that, but for the fact he owned the company, no CEO would ever have greenlighted it. The success of this strategy owes a great deal to being in the right place at the right time, as clubbers tired of beer and alcopops while extreme sports took off worldwide. Nonetheless, Red Bull's launch was clear evidence that viral and word-of-mouth marketing is now the most important advertising medium for new product launches, utterly eclipsing the traditional 30-second TV spot. Consumers are so jaded and immune to conventional ad claims that if you want them to trust a new brand, you need to go for their friends and their idols. Above-the- line media still have a role, but this role is to maintain interest in existing brands and to support below-the-line campaigns. www.datamonitor.com AD SPEND EURO BY ADVERTISING + COUNTRY APRIL 2005 - JUNE 2005 NETHERLANDS SWITZERLAND PAN-EUROPE DENMARK GERMANY BELGIUM SWEDEN FRANCE SPEND SPAIN ITALY MILLIONS UK 3,000 2,700 2,400 2,100 1,800 1,500 1,200 0,900 0,600 0,300 0,000 TELEVISION UK D F E NEWSPAPER I B NL S DK MAGAZINE CHE PAN EUROPE Source: www.xtremedigest.com
  • 12. 54 / 55 RED BULL / BRAND MAP/ HERITAGE / Most of the world's iconic ©Ian Hylands brands are rooted in a good story. Red Bull's humble origins as an obscure ori- ental stimulant sparked a rags-to-riches tale rooted in the power of effective mar- keting. The myths surrounding the GRASSROOTS MARKETING / Wh drink's strange-sounding chemicals - an Red Bull launched in 1987, the marketi aphrodisiac? The equivalent of 14 budget had largely been eaten up by t espressos? Made of bulls' testicles? add new product's development cos up to something close to a magical Reluctant to run the company on de potion. founder Dietrich Mateschitz a advertising partner Johannes Kastn opted for a grassroots strategy, whi has become the brand's trademark. R ©ulrichgrill.com Bull is a rare drink, sold on physi benefit rather than taste. Hence t inaugural army of street sampler targeting the tired outside gym university campuses and offices. CREDIBILITY / Copycat rivals have crashed and burned in Red Bull's wake. It has retained its stranglehold on the energy drinks category because of a clear and consistent positioning, free of the usual retail gimmicks and packaging redesigns: the product genuinely does deliver on its claim to 'vitalise body and mind'. EVENTS / BUZZ / Red Bull sees event marketing as an antidote to heavily branded mainstream advertising. This chimes with the brand's 'making friends, not buying people' positioning. Activities range from secret parties that keep a subversive brand on the right side of ©DanielGrund.com cool to PR-friendly Air Races and the famous Flugtag, watched by up to 50,000 spectators in one go. Red Bull's appeal has grown by targeting opinion formers, ©Jürgen Skarwan who drive sales through word of mouth. PONSORSHIP / CULTURE / Red Bull's SPONSORSHIP / SPORTS / Red Bul usic Academy helps young DJs, synonymous with speed sports a ngers, songwriters and producers gravity-defying stunts. The bra arn from renowned musicians. Its sponsors 300 athletes, many of wh aurus World Stunt Awards honour are up-and-coming rather than big na ollywood stuntmen. The brand also stars - the idea being that Red Bull uns its own 'web radio' - a library of help them reach their potential. ew music, accompanied by a photo Extreme sports suit the brand beca rchive of Red Bull events. Its ties to they accentuate the product benef ©DanielGrund.com viation are symbolised by Hangar-7 at when athletes are pushed to the limits alzburg airport, which houses a endurance, Red Bull stimulates body a ollection of old aircraft, and a mind. Red Bull has also infiltra estaurant, Ikarus, which showcases traditional sports like cricket and g cclaimed chefs. and now runs its own Formula 1 team