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How to Manage Social Media for
   the Busy IT Professional
                                   by
                              Gary Vaughan
                     SharePoint Governance Advisor
               Worldwide Information Network Services, Inc.
                     TechLeap, Montgomery College
                             August 31, 2011

TechLeap Video| Twitter Hashtag: #smtechleap831 | Box Doc: http://bit.ly/puH2tK
Presentation Outline
1. Need systematic social media (SM) approach
2. Based on my use of SM for new IT career
3. Management of a few mainstream SM tools
4. Some practical examples, job search
5. Issues (time, spam, privacy)
6. Tips on resources
Build on resume and personal networking!
SM Goals for IT Professionals
• Keep current in IT field
• Feed a “living resume”
• Show IT credibility using tools
• Identify job opportunities or hiring managers
• Tap expertise to solve IT problems
• Sharpen your job and career goals
• Network with your peers (in/out)
Need good PC, 4G Smartphone…tablet
Practical SM Benefits

• Assemble your global team
   – LinkedIn Connections
• Tap business intelligence
   – Twitter links
• Strengthen partnerships
   – BlogTalkRadio interviews
• Continue learning
   – LinkedIn, Govloop group discussions
• Access info and interact on the move
   – SmartPhone
• Find a job
   – All Social Media Tools! A Competitive Edge!
My Background
•   Career as USAID Project Manager…IT, KM.
•   MBA and MS in Computer Administration
•   Retired USAID, contract State’s eDiplomacy Office.
•   Active volunteer with SharePoint Users Groups
•   Evolving SharePoint expertise (SM helps!)
•   Obtained PMP and ECM Certificate 2010-2011
•   Active use of SM tools over past 12 months.
•   An energetic traditional networker!
My Social Media “System”

                                      Web
                                      Radio
                                     media



                      Blog         LinkedIn           Twitter
                    record          context           speed



                                    GovLoop
                                   community


Management: Email alerts, cross-posts, Tweetdeck, “Delicious” web links archive
Example 1: Networking
Finding Mr. Harbridge..…
                                                      BlogTalkRadio!




                                                       Mr. Mancini


               Vet
                                                       Connections
                           See/Hear   Meet
 Contact




                                             Info
                                                          Follow
                                             Arch??
Tools: LinkedIn Demo
• A centerpiece for my SM
• Useful Functionality
  – Profile
  – “Connections” (Contact directory, tagging)
  – Messages, “Answers”
  – Documents (via Box and/or SlideShare)
  – Discussion Groups
  – Status/Activity
  – Events
Tools: Twitter Demo
•   A “micro-blogging” application
•   I have about 130 followers/following
•   Quick to use and scan
•   Value
    –   News feeds (viz. Mashable, Harvard Bus. Review)
    –   Resource links caught by others (“retweets”)
    –   New contacts, relationships
    –   #ECMjam, #smtechleap831 - topical discussions
• Example: alert to latest conference speakers
Tools: TypePad Blog: Demo
•   Doubles as blog and web site
•   Main content notes/links from BTR shows
•   Occasional content per events, opinion
•   Needs “makeover”:
    – Separate busy content into blog and web site
    – Word Press as possible new blog platform
    – More “tips” (e.g. SharePoint Governance)
    – Consider SP as future website (Office 365)
Other Tools
• What about Facebook?
  – More personal info – but also helpful
  – For me, secondary to LinkedIn
• Skype
  – Cheap, easy to use phone application
  – Free PC to PC, small charge to other phones

• Video:
  – More impact, YouTube
  – Examples: Vaughan SUGDC, Harbridge SM, TechLeap,
    Mancini PPT with video
SM Management
• Email: alerts, feeds, sigfile
• Cross-posting to other SM sites
• “Delicious” demo - shared bookmarking
• Dashboards: e.g. Hootsuite web demo,
  Tweetdeck desktop app
• Issues: many apps, spam, security, brevity,
  transparency…”time sink”
A daily SM discipline helps (1 hour?)
SM Tools for Job Search
•   Expand LI profile (e.g. header, skills, rec’s)
•   Post resume on LI via Box (or SlideShare)
•   Participate in LI, Twitter discussions
•   Follow companies, agencies
•   Check LI job boards
•   Use LI status updates
•   Expand LI connections, use “Answers”
    filter searches

• Build on personal networking: e.g. Meetup IT DC
Measuring Benefits
• Basics:
  – Your Google search ranking (name…photo!)
  – Blog and Box document “hits”
  – Hits on LinkedIn profile
  – BlogTalkRadio audience (live and recorded)
  – Twitter followers, your “mentions”
• More advanced
  – Google Analytics, etc.
Special Community: Govloop


• Founded 2008…young profile
• Social Network for Government
• Groups, blogs, events, news, jobs (“Daily” email)
• “Friend me, I’m Awesome”
• Mostly Virtual
• 45,000 members
Many other IT communities: e.g. AIIM re ECM
Another Tool: BlogTalkRadio Demo
•   A live web radio and podcasting “network”
•   Simple interface, phone connections
•   Demo Schedule Show, Archive, Switchboard
•   But rely on BTR server, quality…ads!
•   Need interviewer skills, script
•   BTR Value:
    – Means to reach key experts in field, plus Q&A
    – 2 shows (30 min) a month, 3 hrs/mo. prep time
Tips for “Newbies”

• Invest in a professional photo
• Expand your profile on Linkedin
• Experiment with Twitter – quick and easy!
• Try a simple blogging site
• Start small, then build (LI contacts)
• Get involved in IT users groups
Define your personal use case and SM “system”!
Online SM Resources
• My “Delicious” links on social media
  – Articles
  – How to use examples
  – Key resources
• Jeff Porter’s Audio and other Tools
• AIIM Social Business Virtual Conference, 9/8
Most Social Media Resources are free!
Thanks!
Gary Vaughan, PMP
SharePoint Governance Advisor
Program Governance, User Adoption, and Enterprise Content Management

Company: Worldwide Information Network Systems, Inc.
Email: glvconsulting@hotmail.com
Twitter: @glvaughan
Profile: LinkedIn
Blog: "Collaboration Times"
Cell: 703-899-9940
         BlogTalkRadio Show: Collaboration TechTalk
         Next BlogTalkRadio Show: “Social Media Enterprise Solutions for
                                   SharePoint, “
                                  10:00 A.M. EST, Friday, 9/23
Additional Slides…
• a
Personal Branding
• An optic to “package” and “differentiate”
  your online presence
• Applying Personal Branding*
   – Exploit 3 Ps: personality, positioning, promise
   – Use a strategy: leadership, visibility, consistency
   – Impact of see, then hear, then content.
   – Your brand sets expectations
   – Examples: photo, sigfiles, LI headers, multi-media
   – * Per Resource: Marva Goldsmith (free assessment)
My IT Second Career Focus

                         Foreign Affairs
                           Expertise




                           Project
                         Management




                       Enterprise Content
                         Management




                          SharePoint
                         “Governance”
Event/Team
                                            Social Media
Facilitation
My Next Steps in SM
•   Reassess my “brand” – too conservative?
•   Line up web radio interviews, promo card
•   Do mobile radio interviews at conferences
•   Update blog entry/slide show re my SP skills
•   Expand SM audience and metrics
•   Download iPad and Android apps!
Demo Links in order of presentation
• Gary Vaughan’s Social Media Sites:
  – LinkedIn Profile
  – Twitter Profile
  – TypePad Blog
  – Delicious
  – Hootsuite
  – GovLoop Blog
  – BlogTalkRadio Show

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How to Manage Social Media for the Busy Professional - TechLeap [short]

  • 1. [FINAL] How to Manage Social Media for the Busy IT Professional by Gary Vaughan SharePoint Governance Advisor Worldwide Information Network Services, Inc. TechLeap, Montgomery College August 31, 2011 TechLeap Video| Twitter Hashtag: #smtechleap831 | Box Doc: http://bit.ly/puH2tK
  • 2. Presentation Outline 1. Need systematic social media (SM) approach 2. Based on my use of SM for new IT career 3. Management of a few mainstream SM tools 4. Some practical examples, job search 5. Issues (time, spam, privacy) 6. Tips on resources Build on resume and personal networking!
  • 3. SM Goals for IT Professionals • Keep current in IT field • Feed a “living resume” • Show IT credibility using tools • Identify job opportunities or hiring managers • Tap expertise to solve IT problems • Sharpen your job and career goals • Network with your peers (in/out) Need good PC, 4G Smartphone…tablet
  • 4. Practical SM Benefits • Assemble your global team – LinkedIn Connections • Tap business intelligence – Twitter links • Strengthen partnerships – BlogTalkRadio interviews • Continue learning – LinkedIn, Govloop group discussions • Access info and interact on the move – SmartPhone • Find a job – All Social Media Tools! A Competitive Edge!
  • 5. My Background • Career as USAID Project Manager…IT, KM. • MBA and MS in Computer Administration • Retired USAID, contract State’s eDiplomacy Office. • Active volunteer with SharePoint Users Groups • Evolving SharePoint expertise (SM helps!) • Obtained PMP and ECM Certificate 2010-2011 • Active use of SM tools over past 12 months. • An energetic traditional networker!
  • 6. My Social Media “System” Web Radio media Blog LinkedIn Twitter record context speed GovLoop community Management: Email alerts, cross-posts, Tweetdeck, “Delicious” web links archive
  • 7. Example 1: Networking Finding Mr. Harbridge..… BlogTalkRadio! Mr. Mancini Vet Connections See/Hear Meet Contact Info Follow Arch??
  • 8. Tools: LinkedIn Demo • A centerpiece for my SM • Useful Functionality – Profile – “Connections” (Contact directory, tagging) – Messages, “Answers” – Documents (via Box and/or SlideShare) – Discussion Groups – Status/Activity – Events
  • 9. Tools: Twitter Demo • A “micro-blogging” application • I have about 130 followers/following • Quick to use and scan • Value – News feeds (viz. Mashable, Harvard Bus. Review) – Resource links caught by others (“retweets”) – New contacts, relationships – #ECMjam, #smtechleap831 - topical discussions • Example: alert to latest conference speakers
  • 10. Tools: TypePad Blog: Demo • Doubles as blog and web site • Main content notes/links from BTR shows • Occasional content per events, opinion • Needs “makeover”: – Separate busy content into blog and web site – Word Press as possible new blog platform – More “tips” (e.g. SharePoint Governance) – Consider SP as future website (Office 365)
  • 11. Other Tools • What about Facebook? – More personal info – but also helpful – For me, secondary to LinkedIn • Skype – Cheap, easy to use phone application – Free PC to PC, small charge to other phones • Video: – More impact, YouTube – Examples: Vaughan SUGDC, Harbridge SM, TechLeap, Mancini PPT with video
  • 12. SM Management • Email: alerts, feeds, sigfile • Cross-posting to other SM sites • “Delicious” demo - shared bookmarking • Dashboards: e.g. Hootsuite web demo, Tweetdeck desktop app • Issues: many apps, spam, security, brevity, transparency…”time sink” A daily SM discipline helps (1 hour?)
  • 13. SM Tools for Job Search • Expand LI profile (e.g. header, skills, rec’s) • Post resume on LI via Box (or SlideShare) • Participate in LI, Twitter discussions • Follow companies, agencies • Check LI job boards • Use LI status updates • Expand LI connections, use “Answers” filter searches • Build on personal networking: e.g. Meetup IT DC
  • 14. Measuring Benefits • Basics: – Your Google search ranking (name…photo!) – Blog and Box document “hits” – Hits on LinkedIn profile – BlogTalkRadio audience (live and recorded) – Twitter followers, your “mentions” • More advanced – Google Analytics, etc.
  • 15. Special Community: Govloop • Founded 2008…young profile • Social Network for Government • Groups, blogs, events, news, jobs (“Daily” email) • “Friend me, I’m Awesome” • Mostly Virtual • 45,000 members Many other IT communities: e.g. AIIM re ECM
  • 16. Another Tool: BlogTalkRadio Demo • A live web radio and podcasting “network” • Simple interface, phone connections • Demo Schedule Show, Archive, Switchboard • But rely on BTR server, quality…ads! • Need interviewer skills, script • BTR Value: – Means to reach key experts in field, plus Q&A – 2 shows (30 min) a month, 3 hrs/mo. prep time
  • 17. Tips for “Newbies” • Invest in a professional photo • Expand your profile on Linkedin • Experiment with Twitter – quick and easy! • Try a simple blogging site • Start small, then build (LI contacts) • Get involved in IT users groups Define your personal use case and SM “system”!
  • 18. Online SM Resources • My “Delicious” links on social media – Articles – How to use examples – Key resources • Jeff Porter’s Audio and other Tools • AIIM Social Business Virtual Conference, 9/8 Most Social Media Resources are free!
  • 19. Thanks! Gary Vaughan, PMP SharePoint Governance Advisor Program Governance, User Adoption, and Enterprise Content Management Company: Worldwide Information Network Systems, Inc. Email: glvconsulting@hotmail.com Twitter: @glvaughan Profile: LinkedIn Blog: "Collaboration Times" Cell: 703-899-9940 BlogTalkRadio Show: Collaboration TechTalk Next BlogTalkRadio Show: “Social Media Enterprise Solutions for SharePoint, “ 10:00 A.M. EST, Friday, 9/23
  • 21. Personal Branding • An optic to “package” and “differentiate” your online presence • Applying Personal Branding* – Exploit 3 Ps: personality, positioning, promise – Use a strategy: leadership, visibility, consistency – Impact of see, then hear, then content. – Your brand sets expectations – Examples: photo, sigfiles, LI headers, multi-media – * Per Resource: Marva Goldsmith (free assessment)
  • 22. My IT Second Career Focus Foreign Affairs Expertise Project Management Enterprise Content Management SharePoint “Governance” Event/Team Social Media Facilitation
  • 23. My Next Steps in SM • Reassess my “brand” – too conservative? • Line up web radio interviews, promo card • Do mobile radio interviews at conferences • Update blog entry/slide show re my SP skills • Expand SM audience and metrics • Download iPad and Android apps!
  • 24. Demo Links in order of presentation • Gary Vaughan’s Social Media Sites: – LinkedIn Profile – Twitter Profile – TypePad Blog – Delicious – Hootsuite – GovLoop Blog – BlogTalkRadio Show