Remote support is one of the most cost effective ways to manage your incident management process. Learn what features within Bomgar led the School of Medicine’s Office of Information Systems, and the Carolina Institute for Developmental Disabilities to choose Bomgar as their remote support tool of choice. We will demo both typical and not-so-typical support sessions to give you an idea of the scope of the product which allows technician to remotely connect to Windows, Unix, Mac, Windows Mobile, Blackberry, and limited remote support for Android and iPhone devices.