This presentation highlights some of the key B2B related challenges facing companies who may have been through a period of divestiture. It helps to highlight some of the issues relating to the ongoing management of B2B infrastructures and trading partner communities following divestiture. Updated April 2013

1. Mark Morley, Industry Marketing Director
B2B Challenges Facing
Divested Companies

2. Slide 2 | © 2013 GXS, Inc.
Introduction
• The global economy has recently been
through a significant period of change
• Companies in all industry sectors
continue to streamline their businesses
to raise much needed operational capital
• Divesting operations allows companies
to rethink their corporate strategies
• Divestitures provide the ideal
opportunity for companies to re-evaluate
IT and B2B strategies and re-focus on
core competencies

3. Slide 3 | © 2013 GXS, Inc.
Divesting an Operation can be Complex
It will impact all areas of a business...
IT and B2B
Infrastructure
Distribution
Network
Global Office
Locations
Manufacturing
Plants
Retail
Network
ERP CRM ERP CRM
Divested Operation

4. Slide 4 | © 2013 GXS, Inc.
Which B2B Direction Do You Take?
• Following the divestiture of a
company, there are three
possible directions a company
could take for managing their
future B2B requirements:
– Continue to use existing B2B
platform
– Implement and manage a
brand new B2B platform
– Outsource the management of
the entire B2B platform to a
trusted partner

5. Slide 5 | © 2013 GXS, Inc.
Typical B2B Activities Following Divestiture
• Document Mapping – potentially hundreds of
document maps will need to be transferred
from the parent company to the newly
divested operation
• ERP Integration – ERP integrations from the
parent company will have to be re-established
in the new operation
• Trading Partner Management – trading
partners will need to be managed during and
after the divestiture has taken place
• Global B2B Support – Loss of support from a
parent organisation means that global B2B
support services will have to be provided to
maintain global trading capabilities
• Legacy Platform Upgrade – could provide the
ideal opportunity to introduce new B2B
technologies to the divested operation

6. Slide 6 | © 2013 GXS, Inc.
Document Mapping
• Following divestiture, companies
have one of three options with
respect to document maps
– Transfer Existing Maps
– Transfer & Modify Maps
– Develop New Maps
• These options will mean significant
disruption for the divested operation

7. Slide 7 | © 2013 GXS, Inc.
ERP Integration
• ERP platforms can be difficult to
integrate to a divested B2B platform
• Personnel with ERP related skills
may reside with the parent company
• The divested operation may need
support to manage global instances
of an ERP platform
• Separation from the parent company
seen as an opportunity to develop a
fully integrated ERP/ B2B platform
for the first time

8. Slide 8 | © 2013 GXS, Inc.
Community Management
• Following divestiture it is important
to maintain continuity with trading
partner relationships
• The divested operation will need to
work out a strategy for managing
trading partners in different
locations around the world
• Trading partners will require
ongoing training, development and
support with the divested
operation’s new B2B platform

9. Slide 9 | © 2013 GXS, Inc.
Global B2B Support
• Providing global B2B support for all
users across an extended enterprise
can often be the most difficult area
to manage following divestiture
• For global operations, 24x7 multi-
lingual support will be required
across multiple time zones
• The divested operation will need to
manage regional
document, connectivity and industry
specific B2B standards around the
world

10. Slide 10 | © 2013 GXS, Inc.
Technology / Legacy Upgrade
• Following divestiture, companies
may see this as an ideal opportunity
to upgrade from legacy B2B
platforms and technologies
• Upgrading to new technologies
allows the divested operation to
develop a flexible B2B platform that
can grow as the company grows
• Provides opportunity to develop a
more robust B2B platform with
increased availability/reliability

11. Slide 11 | © 2013 GXS, Inc.
Thank You
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